Honesty and value - what else is there? We took our little…read moreRV (24' Airstream Interstate) to Premier - we've had it for 4 years, and usually took it to another place in east Kansas City - won't name them just to be polite. Premier swapped out our awning, replaced our coach batteries, fixed a clogged drain and a couple of other minor items at a total cost about half of what we expected. More importantly, they communicated with us at every step - advising of costs and options and getting specific approval. I think this is a family business (dealt with the owner usually) and they are very concerned about their reputation - which means they'll stand by their work. Color me as a repeat customer.

I am so pleased with this place! I took my TT there for winterization and they not only di that,…read morebut, they found other things that froze and fixed it. They stayed in touch with me and kept me informed before they did anything. They did not ry to charge me for stuff I did not need. I just pulled my TT in and they moved it as needed. Stephanie and Mike are heros in my book! I will never take my TT anywhere else for service!!

Great friendly service. Got us in for our RV winterizing quickly. Prices right in line w other rv…read moredealers. Will be back Thanks everyone!!

Do not go here for repairs. Took our fifth wheel for warranty repairs, and first they took…read moreforever, but more importantly they caused damage to our fifth wheel. There was zero remorse and we were treated as if it was our fault. The service manager was very rude to me. Stated they give priority to their purchasing customers. Okay, but you damaged my brand new fifth wheel. If you want SLOW and horrible craftsmanship, and to be treated poorly, then this is the place to go.

If there was a 50 star review, I'd give it! Bryan was THE best host! We are complete RV novices and…read morehis help, training, and communication were beyond responsive and detailed. I plagued him with many questions and he graciously and promptly replied. He even checked in on us our first night to assure that we were good to go. The RV was clean, had personal touches/camping extras that helped, and had cool features like push-button awning and outdoor speakers and lights. As said, we had a stellar experience!

From the owner: We offer campers for rent, either you pickup and tow to your campground or we can deliver it within…read moreKansas City area.

Great place to rent a moving truck in Midtown. I needed to rent a moving truck in the Midtown area…read moreand found this place on Yelp. The gentleman that I worked with, Tom, was so friendly and conscientious. He worked hard to get things worked out with a previous customer's account so that he could help me. I could tell by the way he handed customers both in person and on the phone, that he ran a quality shop. Would definitely recommend. Don't be in a hurry though, because they take the time to make every customer feel acknowledged.

Very disappointed in their customer service. I have been using Gerken (used to be Croft) for many…read moreyears and my dad used them for many years. But today I got taken to the cleaners. They literally stole $486 from me. Here is what happened. I rented a trencher for $195 a day on Friday afternoon at 4:00pm with the plan to get it returned the next day by 4:00 since that is what time they close on Saturday. Unfortunately I could not get it cleaned, filled with gas and back to them by 4pm. I was about an hour too late. So I took off work on Monday morning to return it first thing at 8am Monday. When I got there I was told I would be charged for 2 extra days???? Well someone cant add because it was actually only 1 day and 16 hours. But here is what will keep me from using or even recommending Gerken ever again. If I returned this on Saturday at closing, they would not be renting it again until Monday morning any ways. Plus the hour meter shows I only used it for 1.8 hours. So a good company with good customer service will take all things into consideration and only charge maybe 4 hours extra or 1 extra day. Which I would have been fine with. But I can see that Gerken is not concerned with pleasing customers. they are concerned about making money. Thats why not just this Gerken but any Gerken will not be seeing any more business from me or anyone I know. Enjoy the extra $486

From the owner: Croft Rental offers a wide variety of rental equipment services and also does equipment repair. We…read morerent construction equipment, bobcats, trenchers, air compressors and towable lifts. We are also an authorized Stihl dealer. We also provide a full line of trailer sales and are a leading service provider for trailer repairs in the area. Call us!