Exceptional service at this location. Fast and friendly. Ali the technician was very helpful and…read moreknowledgeable. I will be back when I inevitably break my iPhone again :) Five stars!

1 STAR -- Extremely misleading pricing and a complete waste of my time…read more I contacted this store about replacing the screen on my Samsung Galaxy S25 Ultra. I specifically confirmed my phone model, and I was told in writing that the screen replacement started at $208.80 + tax. Based on that information, I decided to make an appointment with them. After making the appointment and showing up, I was suddenly told that the price I had been given was wrong and that the repair would actually cost around $330. How does a customer receive a specific price, schedule an appointment based on that price, and then arrive at the store only to be told that the price was incorrect? If the $208.80 price was wrong, it should have been corrected before I made an appointment and wasted my time. What makes this even more frustrating is that they advertise themselves as an authorized repair provider and emphasize their professionalism and quality of service. I expected the basic courtesy of being given accurate pricing before committing to an appointment. I have no problem paying a fair price for quality work, but I do have a problem with being quoted one price and then being told something completely different after I've already made the trip and scheduled an appointment. I strongly recommend confirming the price in person before making an appointment, because the price you are given initially may apparently not be the price you're actually charged. Very disappointing experience and a complete waste of my time.

Fantastic experience with Jack! He replaced the batteries in two iPhone 16 Pro's for my wife and I…read more Our phones were dying by midday (only 18 months old) and the port on mine wasn't taking a charge. He gave both phones a second life with a new battery AND was able to save me money by simply doing a deep clean on my port and discovering that some dirt preventing the charger from seating properly was the issue - which saved me from having to get an entirely new port. From the moment I reached out, he was responsive, communicative, and transparent about the process. Extremely helpful and very knowledgeable. The quality of the work was excellent, and he had both phones finished in about an hour. Fast, professional, and genuinely great customer service. It's rare to find someone who combines technical skill with such a smooth customer experience. Highly recommended. Will always call him first any time I have an issue!

Jack is seriously the best! He's super knowledgeable, honest, and genuinely cares about his…read morecustomers. The whole experience was quick, easy, and professional, and he made sure everything was taken care of properly. It's hard to find someone you can actually trust with your electronics, but Jack is definitely that person.

I was there at 1:45pm almost an hour ago. I really wanted to get my iPad fixed before school…read morestarted. I called in advanced they told me to come in, and so I did. It's currently 2:50 pm. I've been sitting in the parking lot for over an hour. Door hasn't yet opened even as I'm typing this, ridiculous. It literally says 40 min bro, if ur gonna take over an hour then atleast but the right time bro. Who knows how long it was closed before I got here. Btw don't reply to my review bc that pmo, like u have cameras there you can see my dumbass waiting over 1 hour pmo

I had a great experience here. My phone screen was completely cracked and they repaired it the same…read moreday. The technician (sorry didn't catch his name) was very professional and the price was fair. They also tested everything before giving the phone back to me. I'm very happy with the service and would definitely come back if I need another repair.

I needed my people max screen switched out because one Half of it wasn't functioning. I took it in,…read morehe looked at it and within seconds said it was salvageable. switched me out for a new oled screen, explained the differences from my original screen. and gave me a 3 month warranty if it decides to give any problems. He's a great dude and has a cool little shop in the corner or the shopping center.

He is an incredibly talented and conscientious repair guy. He opens and closes phones so well, he…read morecould do it with his eyes closed. My first time in, I went for the cheaper screen, which overheated and used a ton of energy. I went back and paid for the more expensive screen (double the price, but 30% less than at the '@pple' store), and my phone has been perfect since, exactly like new. The repair guy is so reasonable, if there is something you don't like, he will 100% make it right. I found him on yelp, I'm not a personal friend, I'm your average customer.

They were super nice, my phone wasn't charging and they fixed it in less than ten minutes. Will…read moredefinitely come back if I need any other repairs!

Best customer service ever, these guys knew exactly what issue I was having with my phone…read more They fixed it in no time and only charged me $20...couldn't be happie...Definitely going back.

Ari is fantastic…read more My phone lay on the counter. When I opened a cupboard, a jar fell exactly on the face recognition part of the screen. Suddenly the phone couldn't do anything anymore! Ari responded right away and worked around my schedule to get me right in. He gave options and replaced the screen and put a free screen protector on. I was out the door in 15 minutes. His price, very fair. For comparison, the last time I had the screen repaired through AT&T insurance, I had to book days in advance and it was a 3 hour repair. When the screen started behaving in strange ways, he had me come back in, again, working around my commitments. He installed a new screen "under warranty" and said he would not put on a screen protector this time explaining that sometimes the screen protector installation itself tweaks the screen on an iPhone 15. Good to know! Highly recommend!!

9/30/26 So here I am again at Phone ER and Ari (excuse if I…read morespelled the name wrong) to the rescue. When I tell you this man knows what he's doing. I mean that. Today I went in for a replacement lens cover for my iPhone 13 Pro Max. Done is 5 mins. The rest of the time we spent just chopping it up cause he's such a rad guy. While there I also pointed out that my charging port had some weird play in it and because of that the phone would not consistently charge. He worked his magic. Did a cleaning. Issue resolved. Did I mention resolving the charging port issue was complimentary? Well It was. What more can you ask for. Speed, efficiency and a good guy who takes care of his customers. Keep your repairs with him. You won't regret it. Cheers dude! Thank you again for the excellent work. I'll be back with future repairs as needed.

Cheapest price to repair my MacBook M4 screen…read more quick and easy With parking in front I wholeheartedly recommend!'

Hired these guys to clean and thermal paste, my Xbox. They found the fan not working and replaced…read moreit. Was great service. Xbox not overheating anymore. Only downside it took a couple days to get the fan in. Would definitely hire again. Thank you.

I had an excellent experience with the operator of the store…read more He was fast, accurate and great value for money. I needed help diagnosing my phone's issue and then submitting a corresponding receipt to my insurance. Not only was he able to do it, he was thorough with the diagnosis and documentation, allowing my claim to go smoothly and I finally have a working phone. Throughout the process, he was friendly and honest. I highly recommend everyone to this store. [Not my real name due to Internet privacy reasons, but review is factual]

Awesome service, good prices! The guy whose name I can't recall is happy to answer questions.read more

Thank you so much! My iPhone screen was cracked and they replaced the glass quickly and did a great…read morejob. The quality of the repair is excellent and my phone looks like new again. Very professional and friendly service. The price was reasonable too. Definitely recommend this place for iPhone repairs!

To reply back to your comment had I known during my visit of my repair that I would have issues a…read moremonth in a half later I for sure would not have agreed to get my battery changed but usually information like that is not disclosed. Also the reason I had stated that it was unverified was because you had asked me what it said on my battery health and I had replied by saying it says nothing just unverified. I shouldn't even been having an issue after having a brand new battery in my phone hence why I contacted you guys because I wanted to know if that's usually how it works a month in a half after a repair. Also the reason why I didn't bring in the phone because after being on the phone with Apple and having them run a diagnostic report which stated that I have a very poor battery in my phone they told me usually individual stores that replace batteries always end up giving issues so instead of constantly going back and forth I thought it's much better for me to go directly to Apple. Furthermore, I was there on June 23 and yesterday the day I contacted you about this issue was August 14 which is actually 52 days and not 75 to be exact since you want to get technical and I'm pretty sure nobody wants to run back-and-forth every month and a half behind an iPhone battery. I'm sorry if my review may have rubbed you the wrong way, however to each their own. Good day sir.

My iPhone screen cracked and it wouldn't charge. I drove 30 minutes to get to this location and…read morelong story short because it's been a few months. I'm trying to remember oh what happened but basically when I got there all of a sudden out of nowhere, the screen magically started working or as before, if you would touch it, nothing would happen. So the guy told me how to transfer all of my data onto my new phone and also without a cord, after about an hour and a half it all transferred and it saved my videos photos, everything. They didn't even charge me anything, but I did give him a $10 tip for helping me out. I would totally recommend this place. The service was stellar.

I had an extremely frustrating experience with the customer service staff, particularly Mel, who…read morewas rude, argumentative, and difficult to communicate with throughout my visit. Mel and another employee did not properly diagnose my phone, yet they attempted to claim there were damages that I did not believe were present. When I questioned this, Mel argued with me and repeatedly insisted that she had explained what happened, when that was not my experience of the interaction. I was also uncomfortable with Mel repeatedly asking me to provide private information publicly. I made it clear multiple times that I wanted to protect my personal data and did not consent to discussing or providing sensitive information where others could hear it. I should not have had to repeatedly explain that I wanted my privacy respected. The entire interaction was embarrassing and unprofessional. If you work in the phone repair business, customers should be able to expect a proper diagnosis, clear communication, respect for their privacy, and basic courtesy. I am asking management to review the security camera footage from around 1:15 p.m. so they can see how this interaction was handled and evaluate the conduct of their employees for themselves. I hope management takes this complaint seriously and addresses both the customer-service and privacy concerns raised by this experience.