Told me skid plate needed to be taken off - $10 charge - in order to reach Oil Filter. FALSE!!!!…read more And I asked them to take this charge off, but totally unnecessary to take it off AND they didn't even try to put it back on correctly. They jammed it on out of place so one screw could not be tightened - BUT they just left it that way. I had to take it off, start over and do it correctly when I got home. WTYF. WILDLY INCOMPETENT! Never returning. Terrible approach. What the hell did they think was okay about taking off part of the truck for NO REASON and then not putting it back correctly. I get the constant upsell BS, but this is way worse. Never returning.

$11.50 for a State Inspection?! Sign me up…read more Nestled between Lazarus Brewing and the Soup Peddler on Airport Blvd, this place has a terrific location. You can stroll for a couple of minutes, grab a bite and come back to find the job done. Service was super friendly and accommodating. I was in and out in 10 minutes and there was a guy ahead of me. The waiting room is comfortable and chilled, with a handful of somewhat interesting magazines.

I came to Mobil 1 for an emission inspection. There was no wait time and the mechanic immediately…read moretold me to pull up my car. There were two men outside, one was a mechanic and the other was offering to wash my car after. They were very welcoming and inviting. I came with my dog hoping that she wouldn't be a problem. They were very welcoming of her as well and even invited us to sit inside. Inside there is a barber shop! The price for my emission test was $15. At the end of my service, the mechanic gave me recommendations for my car. I did not get any extra services since I was in a rush, but I appreciated that they took the time to check on my car more apart from the emission test. I have been coming to Mobil 1 since before I could drive, and my parents have always really liked this spot. I'm happy to see the service is still as great as when I was a kid.

This is a great neighborhood business with a great team. The lobby has a barbershop which is a cool…read moreoperation and a heck of a mashup.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

Mario's Inspection was a very disappointing experience. The owner, Mario himself, was rude and…read moredisrespectful. There's nothing wrong with being straightforward, but his tone and attitude were completely unprofessional. We had a simple question about their system, and instead of explaining it respectfully, he made it seem like we were an inconvenience. We even told him we were willing to pay the $11.50, and he walked away saying "it's only $11.50, anyone can pay that" in a dismissive tone. When I asked him what that comment was about, he turned around and tried to gaslight us by claiming we said we didn't want to pay -- which was not true. As a business owner, how you treat people matters more than how long you've been in business. I got my paperwork and left. I wouldn't recommend based on how we were treated.

Joel assisted me today and did the state inspection ($18) Service was prompt and professional!…read moreThere were only two people working today so I'm grateful service was quick. They handed me a number and called it when my car was ready. I was in and out in 15 minutes!

I took my car in because the AC blower stopped working and not only they had me bring the car in…read moreright away but to my surprise they didn't even charge me anything because some part was under warranty. Not even for labor, nothing! Surely they could have charged me because I didn't know about that and I totally expected to pay. On top of that I was late due to traffic and they waited for me with a smile and a "no problem". They are super nice, professional, and reliable. My car was fixed and the AC blower works perfectly. I highly recommend this shop to anyone - Five stars *****

Excellent customer service. Very quick found the root of the problem my car had . They explained…read morevery well and fixed it completely. Highly recommend

I came in as a walk in and the Firestone team took me in even when they were busy…read more Always great service never fails.

Had a fantastic experience here! The manager, Brandon, was great to work with. He listened to my…read moreconcerns and provided very clear options with his recommendations. I never felt taken advantage of, which is big as a female. The work done was instantly noticeable when I drive out of the service center. Making an appt was easy. My only complaint is they need a table to set your drink on so you don't have to hold it the entire time or put it on the floor, but that is not enough to make me go back. I truly felt they provided the value I was looking for with vehicle maintenance.

I've used Dave ultimate for work on my other car at their Pflugerville and Howard Street locations…read moreand I've always been pleased with their work. Their prices are either in line or slightly less than dealership prices, and they do stand behind their work. This is their only location that can handle luxury cars like my Mercedes. It was time to do the schedule B service on my C300. It is the 60,000 mile or 10 year service and it runs about $1500 on average. And that's not including the transmission service. It's also a 3 to 4 hour job, which is why it's best to have someone pick you up. You can sit in their small basic waiting room where you can find complementary water and coffee. There are some places within a few blocks of walking such as Taco Cabana or Mandolas where you could spend some more quality time waiting. They have a very skilled service tech who also works on BMWs as well. They also work on EV's although that work is limited. They had my schedule B service done in 3 1/2 hours and were able to save me a couple hundred dollars making it just $1300. I was also not charged a credit card fee. Will be returning for future maintenance. Informative photos included.

I brought my 2013 Volkswagen GTI to Dave's Ultimate Automotive - Central for overheating and…read moremisfire issues that turned into major cooling system and timing chain repairs. The technicians did thorough diagnostic work and the repairs, while expensive, were legitimate and necessary. I want to specifically thank Ike and Martin for how they treated me as a customer. Ike was friendly and went out of his way to help by giving me a ride home and later making sure I was able to get the loaner car when it had been made unavailable. Martin was also professional and supportive throughout the process. My main issue was with the service management, specifically Deon. The loaner car option was not brought up when it should have been, and after a frustrating phone call about the situation, Deon immediately called me back to ask if I wanted the loaner. From a customer service perspective, that follow-up was poorly timed and escalated the situation instead of de-escalating it. When a customer is already upset about communication and options not being presented earlier, calling back right away without acknowledging that tension makes things worse, not better. The shop clearly has capable technicians and helpful front-facing staff, but the way the situation was handled at the service management level added unnecessary stress to an already difficult and expensive repair. With better communication and timing from management, this could have been a much better experience Sincerely, Andrew Johnson

Took my volvo xc 90 here because my friend recommended this place and because they had stellar…read morereviews on google. I called the owner ahead of time and scheduled my maintenance. Volvo quoted me an arm and a leg and I left here paying $89 which included the same specially ordered part needed for my car at 10,000 miles. Steve also checked my tire pressures and breaks. Took less than 30 minutes and I was seen right away. 5 stars for professionalism 5 stars for communication 5 stars for time 10 stars for honesty I will come back to get my break pads replaced in 2-3 months. Love seeing a locally owned and honest shop.

I had issues with my battery in a car, brought it to AutoZone, they charged it and said that…read morealternator no longer works and needs a replacement. I searched for best value option of such work around Austin and DC Auto felt like a best choice based on the price, google and Yelp ratings and the time to fix the problem. When I brought my car Steve did some checks and said that actually everything works good and there is no need to replace the alternator for sure. And probably issue was with the battery which for some reason lost the charge. Also, he mentioned that the tools they use in AutoZone are sometimes not of the best quality. At the end, he didn't just do the service I asked him - instead he provided guidance free of charge. Will definitely recommend Steve for people for any repairs his shop can provide.

My fuel line broke while I was visiting Austin from California, and I chose this Goodyear location…read morebecause it was open on a Sunday and a national chain. They diagnosed the issue and repaired it two days later since the dealer part wasn't available on Monday (a holiday, Labor Day). When I picked up the car, I noticed a strong gas smell inside. The staff told me it was just residual fuel that needed to burn off and even offered to clean the air ducts, which I appreciated. Unfortunately, about 100 miles outside of Santa Fe, the car broke down and required a tow. A friend's trusted mechanic there discovered that while Goodyear had fixed the flexible part of the fuel line, they bent a solid metal section, causing a new fuel leak. So, their initial repair ended up creating another problem that cost me more time, stress, and money to fix. Disappointing experience overall.

Yet again I find another reason why you should stay far away from this location. This Goodyear is…read moreran by a very shady lady named ana and her so called "technicians". I was replacing my air filter when I noticed sand in my air filter box. I wonder how many people have been affected by going to this place, where instead of fixing vehicles they ruin them. I know for a fact she knows what her technicians do when they sabotage people's vehicles. All of the stuff she knows her technicians been doing will soon catch up to her and her "mechanics". This all stems from me telling her 3 thousand dollars is too much to replace the front sway bar links, you can tell they're missing bushings. That complimentary coolant flush, that they knew not to charge me for caused this vehicle to run the worst it's ever did. Mind you this is the only location that's ever done service to this truck.

My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol