I needed some work on the rear passenger side panel. I called for an estimate and was able to get…read more it that same day. I was more than satisfied with the estimate, and I was told more work might be needed, depending on what they saw once they started working. I appreciated their honesty. I took my car in the next day, and two days later (I had been told it might take 3 to 5 days) I got it back. Not only were there are no extra charges, but the bill was less than the estimate. And what a nice surprise when I got into my car - it had been cleaned and looked a lot better than when I took it in! The people there were friendly, accommodating, and knew what they were doing. I am not an easy person to please - this was an excellent experience!

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

Great experience from start to finish. I curbed out my black rims and called for a quote. Issac was…read moresuper helpful and got me scheduled the next day. They did offer same day service but the next day worked better for my schedule. Was given a quote after texting photos of the damage. Issac also offered a promotion they had going which helped save money. It was about $200 for fixing the one rim. When we brought car in Jesse greeted us and said it would be about an hour. 40 min later and we were driving off with a fresh rim. Will recommend this place to anyone and will definitely come back.

I brought my wife and daughter cars to the mighty Wheel Wizard crew and they did a great job. Only…read moretime will tell if I need to change this review but right now they get a 5/5. I thought I was going to have to replace one of the wheels but WW fixed it and even made it look easy. These guys are the real deal; no scams here. PROS: Professional Pleasant Honest Affordable Dedicated Quality CONS: None yet

Mike was so helpful and friendly. Walked us through the insurance maze and getting a rental car…read more Very happy with the quality of the work. Our car looked like nothing had ever happened to it! Would use again and recommend to others.

My beloved car was recently involved in a hit & run, and my insurance claimed it a total loss. I…read morewanted to get a second opinion so I hit up Yelp and set up an appointment at Michael's Collision Center. Right away, Mike greeted me warmly - and by name! - upon arrival. He got a quick overview of my accident and where I was in the insurance process, before assessing the damage. He thoroughly explained what repair would entail, the timeline to repair, and ran some quotes. My previous collision evaluator provided a similar repair quote, but Mike made everything much easier to grasp and comprehensively overviewed what each step would entail. Mike told me he operates the way he'd like to be treated, and that very much came through. He was extremely professional, approachable, and real, and talked to me like a human not a checkbook. He took the time to explain allll the nitty gritty and gave me all the data I needed to make an informed decision. I ultimately chose to let my car go (still sobbing!) but I felt empowered and comfortable to make that decision based on Mike's thorough assessment. Our interaction was relatively short, but I'd absolutely return to MCC if - god forbid - my future car requires collision repair. Mike is the man!

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

NAC does a phenomenal job with your vehicle. They take such detailed and careful care -from the…read moremoment it arrives on their lot to when you pick it up and leave. I noticed some blemish when I went to pick up the car and they immediately looked to get it fixed and replaced on the spot even though the mark wasn't there an hour ago on their inspection. they thoroughly fixed the damage to the rear of the car, and even went above and beyond to buff out / detail some of my front that was unrelated to my original incident. super nice and thoughtful, I was blown away by the service and quality of work. they do have an account with Tesla so they order OEM (original parts direct from tesla), so you have peace of mind that your car is returned to its original state of quality. they also have 5yr warranty on their fixes so you can be assured the work is maintained or they'll help you fix until you're happy.

Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

I parked my 2020 50th Anniversary Dodge Challenger too close to a guardrail and got a dimple sized…read morepaint removal along the door with some paint transfer. Prior, a rock flew up and hit my hood causing a chip in the satin paint. At another place using Dodge specifications I was quoted 2733.07 for the paint scrape and 1080.30 for the hood. Morgan K. quoted me 975.00 for the paint and 550.00 for the hood -- all done in 1 day actually 4.5 hours vs. Two weeks of a car rental on top of my 3813.37, which would be what, 5000.00 ball park? As an author who writes murder mysteries I make a habit of choosing names of friends who want to be characters even when I murder them! It's all in fun so, I joke about people who piss me off to murder in my books, While I haven't had a character named "Morgan," yet, as I create my fourth novel, and since he did a fantastic job in doing exactly what was quoted to perfection, a fictional character named "Morgan" just might survive my fictional blood bath storytelling... Maybe! SomeDay Auto Scratch & Dent Repair did a dealership brand new looking job on my car and I couldn't be happier! Added with the time I saved over a two-week car rental I definitely and highly recommend SameDay Auto Scratch & Dent Repair! They saved me lots of money and they will save money for you, too! 5 STARS! And who knows, my fourth novel just may have a character named Morgan, but will he live?.. (insert evil side-eye!) dun dun dunnnnn! Ha

Joe did great work. Fast and extremely easy to deal with. Fair price. He was very busy, but very…read morequick.

Services and quality are good, and plan to come back for future services for any other help needsread more

We had our rear brakes replaced here for our 2022 Hyundai Santa Fe and had a great experience. The…read moreteam was very responsive to our concerns and made the whole process easy. Service was quick, and the pricing was very reasonable. We really appreciated how fast they got everything done. Would definitely recommend!

Great service, excellent repair to my Toyota Sienna. Ellen schedules, keeps you informed very…read morepleasant to work with. LOCALLY OWENED !

Clear explanation of what needed doing, prompt repair, friendly office and tech staff. Thank you!read more

I took my car into J& J to have them look at a dent made by a hit and run . Amber set the…read moreappointment over the phone. Shelby came out to survey the damage. She brought one of the guys out to take a look at it They were so empathic and offered a solution right there on the spot. I was so thrilled I gave their technician a hug. I would recommend this company hands down for any body work you ever need on your vehicle. Their the "best" in my book. Judy M

I gave this place one star because I used to go there and get good service since Chad took over as…read moremanager and a couple of the other people I use to trust left. It's been nothing but going down hill they scammed me and my insurance company I'm sure I'm not the only one they have scammed I want ever go there again. Chad and the owner are crooks they should not be in business they will total your car in hopes that they can buy and sell chad went to my insurance company 3 times for more money until they said enough it's a total this was a 2024 car with front bumper accident that my wife really loved this car do not trust this company