Low quality ice cream not close to Richardson's quality I'll make my own sundae next time

Simply the best ice cream place around! Everything they offer is excellent and their staff is very friendly! Their portions are HUGH and their prices are great! They have been around for a long time and it's very clear why! read more

A neighborhood classic. I grew up going to this place and honestly it never disappoints! So happy that it's still around and i am able to bring my daughter here too! Plenty of options, i personally always get soft serve with the hard chocolate dipped shell, so delicious! A true local gem, support local business. read more

Favorite ice cream place in the Everett area. They are quick and have a great selection of soft served and ice cream. Defintely the place to go get ice cream in the summer! read more

after crabbing for a week that the nearest dairy queen was in north reading (seriously?!), J finally let me in on a secret: dairy maid, his childhood ice cream haunt, could appease my soft serve ice cream craving, AND they had cherry dip, AND he would take me there right now. sold! points awarded for: *ICE CREAM. many soft serve places are actually selling frozen yogurt. not the same! i got the vanilla, J got the chocolate. both were cold, creamy, and delicious as they should be. *VARIETY. they had so many options i wanted to try i suddenly wished i could get a tray of samples a la beer flights. (wouldn't that be awesome?) but i stuck to my guns and got my dish of vanilla soft serve with cherry dip. still, i also saw they offered slush, rickeys, sundaes, shortcake, hard ice cream, and other unique soft serve flavors (next time i go i'm totally getting banana soft serve with chocolate dip) and that was just part of the menu i saw before my eyes glazed over with panicked indecision and possibilities. i was surprised to see the other reviews stating they were lacking in this department, but where i grew up your only options were chocolate or vanilla, cone or cup. (so get off my lawn!) *JIMMIES. more importantly, knowing that there are chocolate or rainbow (colored) jimmies, not "sprinkles." points docked for: *SERVICE. as others have mentioned, they could be a little friendlier. they do their job and do it fast, but seem a little put out by it, especially if you have to correct them. (we went back and forth on the 'wait, what did you want?' question a few times.) i noticed there was no place to leave tips though so maybe there's not much incentive! *PARKING. when we arrived, the place was empty so it was no problem, but after finishing our ice creams in the car (no outdoor seating) the lot was full, there was a line at both windows, and there were cars waiting to get in. just gotta get lucky on timing i guess! overall i was very happy. the dip was a little heavy in the cup but that's harder to do than a cone and i'd rather more than less. flavor was great and the portions were just right - we got smalls so the larges or even mediums must be huge! and an ice cream shop a short drive away is always a good thing. thanks ladies, we'll be back! read more

Broadway Dairy Maid - eating my small cherry dip from the bottom up - messy (even in a cup) but delicious! - Ice Cream & Frozen Yogurt Near Me - Everett, Massachusetts

Dairy maid ice cream, soft serve and slush is absolutely amazing. I am a big fan of the s'mores sundae, banana soft serve and cyclones. I love how friendly the staff is and also how they always are promoting some sort of special. Highly recommend! read more

We drove for 22 minutes for soft serve! It was good, not great. But the portions were huge!

I have been coming here for close to 20 years and have always ordered the vanillas crunch. It's never ever let me down. It's been the same great crunchy mix and service. I'd give this place 6 stars if I could. read more

Their ice cream is great! I had a vanilla flavored one for 3 bucks, I think that's a good deal.

I went here a few weeks ago and I was so happy to see they had some new soft serve flavors. I wanted to get banana soft serve on a cone and pistachio soft serve to have at home. The banana soft serve was great but the pistachio soft serve machine was broken so I had to settle for something else. They still warrant a 4 but I did not think the kids behind the counter knew wtf they were doing. When they pushed the button to see if the pistachio was working they did it directly over my roomie's first flavor and tainted it with liquid goop. Then they added another flavor on top of the nasty green goop instead of making it all over. Ugh. I would have asked them to make it over if it was me...but she didn't. read more

We live close by and have been coming to Dairy Maid for many seasons. I am obsessed with the cherry dip over vanilla soft serve. Also, they do have so many different options that a lot of places don't have. Different soft serve flavors, lots of ice cream and what seems like every Richie's slush flavor in existence. I have never had an issue with the service. In the summer, it's usually kids working summer jobs, we always give them $1-$2 tip and every time they are extremely grateful. Love the dairy maid! read more

The location of this place is great, plus there is usually parking. The workers on the other hand are incompetent, rude, and too busy rushing through orders resulting in the wrong order. When I was there tonight, the girl waiting on me messed up not once, but twice, and then said we placed the orders incorrectly. She spilt one of the frappes, picked the cup up and was going to reuse it until I yelled through the window asking for a different one. She also attempted to tell me that I couldn't get my "usual" order, which I have been getting for years. At that point the eye-rolling put me over the edge so I cancelled my order. While this was taking place, the other young female employee came out of the bathroom and began running her fingers through the jimmy's - yuck! I have been going to this place my entire life (15+) and this season's employees are by far the worst, to the point where I am going to take my business elsewhere. read more

I haven't been to Broadway Dairy Maid in a long time. Ordered a soft serve chocolate and vanilla twist with chocolate Jimmie's. Hands down my favorite. Eat it fast! Or it'll melt! read more

This is my favorite establishment in the Greater Boston area. Their hot fudge is to die for and the girls are out of this world. My child dropped her ice cream before the first lick in the parking lot and was crying her eyes out. The girls saw her crying and motioned to me to come get another and gave it to me free of charge. I had to ask their names because they were so sweet Coleen and Alea you're the best! read more

Jimmy was super nice. Blonde girl today was not.... very very mean, no smile, and glared at me like I'm dumb...

I found this place while driving down broadway in Everett. I decided to stop, since I love ice cream! It was worth the stop. Great Soft Serve. Don't really know about the rest. Give it a shot! read more

Very yummy sundaes (we like pineapple, hot fudge, and strawberry shortcake.) It's a bit pricey but a yummy treat. And I would agree that the service could be better (teenage girls who sometimes get your order wrong and are a bit distracted) but it's very tasty and the exchange is fast. read more

I do love the closeness of it. The prices are quite great. The only real issue is that there is really such a small selection. I'd like to say it turns me off of the place but I can't because its convenience wins out for me. If you are really in the mood for ice cream and don't want to spend a lot or go far this is your place. I find, the girls pleasant though. They do a good job when I'm there. sure they may be gossiping, but the wait for my ice cream is never too long. And they get the job done! read more

One of the best ice cream experiences of my life. The staff is small, but the way they balance efficiency and courtesy is fantastic. Portions are huge, and the ice cream tastes BOMB. Do it! read more

Love love love the frozen yogurt, I've only been a handful of times, and the chocolate still amazes me. Plus, it's fat free and sugar free, and still tastes fabulous!! Another plus, you get Huge servings for the amount you pay for, a way better deal than going to one of those trendy froyo places. Definitely will return. read more

Dairy maid is always my families & friends local stop! They have a huge variety of all delicious ice creams to fulfill everyone's favorite flavor! Very clean & great employees! Highly recommended! read more

Cool ice cream joint. They don't have a bazillion assortments but what they do have, they do right. Love the frozen yogurt. Definitely a place I'll be going back too. read more

Friendly staff and really yummy ice cream , the banana split is to die for highly recommend this place

Just got back from a long walk from here with my kids.. Pretty disappointed as my 1 year old has an egg allergy and no one could tell me if their ice cream contained egg... I'm sure I'll be going there again as I live down the street and also have a 4 year old, hopefully they can properly train their employees on how to handle an allergy situation though other than saying "um I don't know, I don't think so." read more

The best in the state. Amazing and friendly staff. I encourage you guys to try it, it tests really good.

This place provides value for your money - I always get the soft serve and the portions are huge. Also, the staff is very accommodating and mixes flavors together (side by side, not twisted). I love it when I order my ice cream in a dish but they put the cone on the side. I'll be coming back often! read more

I go to this place all the time and i gotta tell ya its great! I highly recommend it to anyone who enjoys great sundaes and even better service. The girls behind the counter are always friendly to me and I go so often they even know my name and my favorite sundae! If your ever in Everett or just craving good ice cream then this is the place to go, lots of great flavors and plenty of sizes to choose from. The price is a bit high compared to most ice cream places I've been too but the quality is always worth it! read more

An Ice cream stand without chocolate. If you get a sundae the ask you "whip cream and nuts", then they charge you a dollar for the nuts.