Came here on a Saturday, parking was a bit hard to find because it was all on street and there had been a previous snow storm. Luckily found a spot in front of CVS. There is a parking lot in behind the building it was just closed due to plowing things. I ordered on the phone the Michelle sandwich to go. When I arrived it was very empty for a weekend morning. Just a mom and her two kids. The service was friendly and I think I paid about $8 for a egg and cheese on a bagel. The environment is old school diner vibes and it looked like a great place to have a kids party. I think the day after they had some event. I wish I could say I love ice cream to review that, but did not try. However I read they have vegan ice cream! read more

Colleen's - Michelle - egg & cheese on everything bagel - Ice Cream & Frozen Yogurt Near Me - Medford, Massachusetts

Cute retro vibe, okay service that was noticeably slow and not friendly, and meh Honolulu hot dog for the price ($8) - but the bun was buttered and griddled to perfection. read more

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Great local ice cream spot! I love the service here so friendly. Wish I can tip tho, they don't have the option for u to tip electronically

Consider a trip here!!! You won't be let down!!!Tonight we had a wonderful experience. A woman by the name of BillyJean took our order and checked in on us as we were eating! She was so kind and upbeat, and I couldn't have asked for better guest service! Thank you to Billy Jean for making my experience a great one! I give Colleen's A 10/10 !!! read more

What an establishment. Creative food (and delicious), even better ice cream, and a friendly staff. They do give monstrous portion sizes so beware and come hungry. read more

Incredible local diner and ice cream shop with the friendliest staff! Their ice cream flavors are delicious, this is our favorite place to get ice cream and sorbet in the area! read more

Great staff. Ice cream is just fine. Management not allowing the staff to get tips from digital transactions is not fine. Especially in an industry that only exists by underpaying its staff to begin with. read more

One of the few spots in Medford to get some ice cream! My only complaint is that there are not a ton flavors to choose from. With that being said, you can easily find a flavor to satisfy your ice cream craving and the ice cream is great quality! read more

Colleen's - Coffee Oreo - Ice Cream & Frozen Yogurt Near Me - Medford, Massachusetts

My first time. Ordered a Chicago style hotdog...yum! Better than home. Friendly service too. read more

Colleen's - Chicago style hot dog! Yum better than home. - Ice Cream & Frozen Yogurt Near Me - Medford, Massachusetts

Colleen reached out after my review apologizing for the mistake and made it right. Reopening means new hire training and sometimes mistakes are made. Very cool and classy move for her to acknowledge and address. read more

Finally reopened! Came by twice this week already and love the sandwiches (perfect portions) and the fresh milkshakes! Tried to say hi twice to the owner because we share a mutual friend but they have been super busy! Will definitely come back read more

Colleen's - Ice Cream & Frozen Yogurt Near Me - Medford, Massachusetts

50's diner feel, great-thick and creamy- vanilla malted, and excellent breakfast sandwiches. We all got egg, cheddar, avocado w/ hot sauce. One breakfast-mate also added tomato. Went back for another breakfast sandwich. Yum! Perfectly toasted bread, crispy bacon, egg and cheese, and a nice lemony avocado addition. Also saw some chunky chocolate chip cookies come out of the oven. Cookie with ice cream next time? Yes please! read more

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The foods and drinks are very delicious, and really great! Unfortunately there were few times incident that a lady did use mimic deaf voices to my friend and me. We did not like it and very disrespectful to us. And, recently we went there again, a person cut the line front of my friend, and he order his foods. The same lady who was doing his orders, I tried to confront to him, let him know it's not nice to do that and he talked too fast. And I just don't know how to tell supervisor. I decide to not bother it. We like to go back there and eat there again! read more

I know it's just a little diner but I thoroughly enjoyed my experience at Colleen's :) We were SO hungry so maybe that had something to do with it, but left very satisfied with our order of a Teddy sandwich, a Peyton sandwich, and some scoops of ice cream (coffee Oreo and mint Oreo). Everything tasted fresh and service was really friendly! We were only visiting friends in the area but I could see myself walking here often if I lived nearby. read more

Walked in during the week and there were only six customers there who were already seated and had food. There was a crazy woman in the shop who was seated and was talking loud enough for everyone to hear what she was saying. We stood at the counter for seven minutes without service. One of the young girls came out from the back room, I said hello and she ignored me. She grabbed some stuff and went back into the kitchen to ignore the crazy woman in the shop. The women continued to talk about politics and bother all the customers and nobody said a fucking work because you're all cowards. I left with my kids because I wasn't going to subject them to an environment like that and if it continued I absolutely would have made the situation worse. Do better. Teach your people to engage with customers, teach them how to deal with uncomfortable situations, and teach them the importance of retaining local non-crazy paying customers. read more

My husband & I walked to Medford Square for exercise. On the way back, we decided to stop @ Colleen's for lunch. We each ordered a Rubin Sandwich. There were 2 young ladies working together who were very pleasant. Our order arrived after a short wait. The sandwich was delicious! The bread was nicely toasted, the meat was sliced thin & was tasty, the onions & sauerkraut were mild & did not overpower the sandwich. It came with 2 sliced pickles which were mildly sweet & tasty. Afterwards, we decided to have ice cream. My husband had 2 scoops of Coffee fudge in a cup. The combination was delicious. I had 1 scoop of rum raisin. Haven't had this in years. It was just OK. I had 1 scoop of mint chocolate chip which was delicious! Kudos to the 2 young ladies out front & the cooks out back. The place got increasingly busy shortly after we arrived & we noticed the staff had everything under control. We will be back soon! Thank you! read more

They are extremely cheap they are great service! I also like that they support a bunch of blm and lgbtq+ communities! They have lots of space and toppings. The only reason I am not giving it 5 stars is they seem to run out of flavors a lot. read more

Colleen's - Regular, cookie dough, chocolate jimmies, and had whipped cream! - Ice Cream & Frozen Yogurt Near Me - Medford, Massachusetts

This was a cute 50's style diner that had more seating than expected and served both food and had a large selection of ice cream. My husband and daughter both got vanilla frappes that they loved: extra thick with full vanilla flavor. I got a coffee heath frozen yogurt, which I thought was a nice change from the usual options at other places. Service was quick and helpful. Will come back soon! read more

i ordered a raspberry lime rickey with less ice, traditionally one lime half goes in, they decided to put the whole half (strange, right?) and they left the sticker on the lime. nice! tells me a lot about how they clean the food right? ever since the original owner passed away, this place has gone down. high prices and subpar food. not the same anymore. read more

Colleen's - Ice Cream & Frozen Yogurt Near Me - Medford, Massachusetts

Considerably better this go around. Was able to walk in and order easily. Only iffy thing was the (boisterous) couple and (volume heavy) mom ahead of me in line commandeering the whole counter making it impossible for anyone else to order but I digress.... I ordered a half and half frappe. Coffee and Coconut. WOW! It reminded me of the ice coffees I've order at DD but better. Frozen refreshment on a hot summer afternoon. A well earned treat after an arduous afternoon working my fingers to the bone and getting no where but yet again I digress.... read more

Went there the other day with my daughter and her husband and son. Turns out my son in law knew the owner. This place a throwback to the ice cream and sandwich counters of the 70s. Food was good. Service was good. And there was a pop up art show to boot. read more

I've only ever gotten ice cream here, so I can't comment on the regular food. It's a really solid ice cream spot. I have no idea if the ice cream is homemade or not, but they have a good selection of flavors, and everything I've tried has been pretty good. The peanut butter oreo is my personal favorite, and I'm enough of a peanut butter lover that I also get their peanut butter sauce on top, which is especially good. The prices are fairly reasonable (the ice cream sandwich is a real steal!). Best of all, all of the employees I've encountered here have been so friendly and welcoming. It makes it such a nice experience. The vibe of the restaurant is super cute too--it's got the retro 50's style diner feel. I haven't been able to stop in since COVID-19, but prior to that, I loved sitting inside with my ice cream and watching people come and go. We need places like this to survive in Medford Square! read more

A very cute, traditional vibe ice cream shop that also serves food. They have THE BEST raspberry lime rickeys I have ever had. They will give you extra lime! We also love their butternut squash soup, it's perfect for the fall weather. If you are local, definitely check it out. The venue space is also quite large perfect for events. Given the unique circumstances, ice cream to go is a must and who doesn't love ice cream any time of the year? read more

Reasonable prices !! The warm brownie sundaes are where it's at for me :) would be 5 stars if soft serve frozen yogurt was available .

I used to love Colleen's, however, my last few experiences haven't been great. The staff is just absolutely miserable. And it's been that way consistently. Never a "have a nice night" or even a slight smile or friendly face. Hopefully this is seen by the right person so they can hire some folks with people skills. Until then, I think I'll be bringing my business elsewhere. read more

Nothing classic about Colleen's soggy BLT... placed a phone order for two BLT sandwich $8 each. What a disappointment could not eat the sandwiches it fell apart, it was heavy on mayo the toast and bacon were soggy, skimped on the arugula and the tomato smelled rancid. message received loud and clear will not return. Money down the garbage disposal. bad business. read more

I stopped in here to kill some some before a show at the Chevalier Theatre. Short menu, I think it's mainly an ice cream shop. My hot dog, chips and Snapple were very good. The workers were well-mannered and efficient. The bathroom was clean. Recommended. read more

Breakfast Sandwiches Part 4 I go to a Doctors office near this place, A Cafe / Diner style place. Great fresh quality food. I frequent this place for the Soups & Chowders. especially in the winter & Fall. But I also found that they have very good Breakfast Sandwiches. This Breakfast Sandwich is actually my own creation. I was waiting for the bus got hungry went to colleen's needed a Breakfast Sandwich. So here it is. 2 Eggs, Sausage, extra Swiss Cheese on a toasted Bulkie Roll. It was big and yummy. I manly sandwich! I paid about $5 for it. It was worth every penny! Washed it down with a large hot French vanilla coffee Extra cream. Go order one let me know what you think. I think they should ad it to the Menu and Call it the "Big n' Yummy" read more

Colleen's - Menu Part 2 - Ice Cream & Frozen Yogurt Near Me - Medford, Massachusetts

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Visited the Store earlier and was pleasantly surprised . Very nice clean interior with super friendly owner . Ordered the 'Boston' hotdog which came in a delicious Brioche bun with a side of chips and pickles FOR $6 . Amazing ! Will be returning later for ice cream :) read more

9:30 on a Wednesday night and Colleen's didn't close for another half hour so we figured hey, let's pop in for some ice cream. As soon as I spotted half the chairs already set atop the tables I should have sensed the staff's eagerness to leave, but we went inside anyway. We were "greeted" by silent, blank stares of 3 young employees, all with frowns on their faces. We should have waked out right then; instead, we stupidly ordered a kiddie cup of lousy chocolate chip and - what I can only describe as - the worst frappe of all time. $6+tax for a cup of cheap, food service milk. Completely tasteless, the consistency wasn't even as thick as heavy cream. Do yourself a favor and DO NOT GO HERE. There's a convenience store around the corner and I'm pretty sure they sell Good Humor ice cream bars. To Colleen (or whomever owns this establishment), you may want to consider spending more time at your restaurant before your teenage employees drive away all of your customers. To that end, you may want to consider some staffing changes. read more

It's not just that the customer service has been bad lately... I know that this summer is challenging, so I'm trying to give some grace wherever I go... but this summer at Colleen's, it's been downright disrespectful. It's always the same shift manager complaining about her job, distracting the counter staff, and dismissing the customers every time I have a bad experience. The times I've visited and she's not there, it's fine. Nobody goes to an ice cream shop to leave frustrated by miserable customer service... particularly when there are other options less than a mile away. Shape up, Colleen's! read more

4$ gets you a very generous small cup of ice cream. It's quite creamy, though a bit over sweet. The service was quite disinterested, and could have been much more aware of customers read more

Please clean the panini press. Customers can see you making sandwiches and can see that the panini press has never been cleaned. Even if customers could not see the press, believe it or not when you cook a sandwich in a panini press that has never been cleaned people can taste the burnt residue. It is something very simple that would make a huge difference. read more

Not super impressed by the quality and flavor. Ice cream Just seemed like full of air and not rivaling the quality/creaminess of Bedford farms, Rancatore's, etc. read more

Stopped in on a Sunday afternoon ordered a BLT it was the best BLT I have had!! Cooked to perfection exactly the way I asked for it!! The love that they put into it shows!!! You two ladies and one gentleman you guys rock!! PS thanks for the love note read more

If I want a soaking wet tuna on burned bread I could have stayed home. I almost killed my husband for suggesting this place. Our sandwiches were terrible. I mean...how do you screw up a sandwich?? Seriously! Oh and it comes with 4 flimsy slices of pickles. I noticed them when I was scraping the black stuff off my bread. read more

My husband and I stopped here last night to get some ice cream and it definitely satisfied my craving! I had a pistachio sundae with all the trimmings - hot fudge, chocolate sprinkles (Not from NE and I just can't call them jimmies) and whipped cream. The ice cream was excellent, with real pistachio nuts. Hmmmm. Just thinking about it makes me want to go get some more. We didn't have any food there, but from the looks of it they have a nice selection of sandwiches. read more

A hungry doctor is a useless doctor. Down to Colleen's, as the closest eatery within walking distance to the hospital. Reminded me a bit of Cabot's Ice Cream, in Newton, where I spent some of the best days of my youth. Except that they didn't give off a "sit down and eat here" vibe, more of a "better take it to go" vibe. Diner look, sambiches, icecream, ok, we can handle this. Although, I thought, why so little flavors? And where are all the OTHER great diner sandwiches NOT on the menu? Like the BLT? Fortunately, the high school boy behind the counter was smitten and promised to make me a BLT off the menu... BLT was ok, and the milk shake was ok - but both together cost over $10?! Welcome to the nineties, I guess!! read more

Ice cream is OK--nothing remarkable. Selection subpar. The decor is cool but they seem to think that decor makes up for lousy service. It doesn't. I don't know what it takes to get a smile from the weird assortment of kids/adults working the counter on a given night, but in 25+ visits in the last 18 months (it's right around the corner from our house) I've yet to experience anything more than a barely-audible "you're welcome" without any eye contact. Seriously, it's very odd, and remarkable. This place could be awesome in so many ways, and it just isn't. Tonight was the last straw. 9 pm on a Saturday and they were closed due to a power outage. I searched for other ice cream in Medford and found CB Scoops. So glad Colleens was closed because CB just found themselves a new customer. read more

I really do like coming here. I have brought friends and family here and they also feel the same way. The ice cream is good obviously but what I like are the unique flavors she has. This past holiday she had flavors such as pumpkin and egg nog. The prices are very reasonable You can get a filling lunch/dinner for under 10 dollars and being a college student looking to save money, that is very good The Monte Cristo is delicious as well as the Roast Beef and Swiss. My friend got a turkey wrap and loved it. Each meal comes with chips and pickles. They also serve breakfast all day which is awesome read more