I was driving through East Texas on a Friday afternoon when my Durango began to overheat. I live in…read morethe Dallas metropolitan area and did not know of any auto repair shops in the Tyler area. I found reviews on Yelp for Engines Express and they were all very good. I called the shop and they were very knowledgeable and professional and I felt comfortable with them. I managed to get my vehicle to them just before they closed for the weekend. They called me early in the day on Monday after troubleshooting and gave me their findings. We agree to a course of action. They ordered the parts and completed the repairs Tuesday morning. I am very pleased with Engines Express. If you are looking for an automotive repair service in East Texas, I highly recommend Engines Express.

I did not even get a chance to utilize their services (YET), but I appreciate the transparency over…read morethe phone when I called to schedule an appointment. I had a warranty job, which you cannot schedule and need to drop off. The young lady over the phone told me that they wouldn't be able to even look at it for a few days and even then, sometimes the warranty negotiations take a long time (out of their control).

I have ways had a great experience taking my car to be serviced at Fairway Auto Center and I highly…read morerecommend them. They are professional, honest and dependable. I won't go anywhere else to have my car serviced.

Professional, courteous, and fast service! The staff always explains what needs to be done and the…read morecost before servicing my car. I won't go anywhere else. Highly recommend!

Small business owners East Texas Tyler that care. You will always know where you stand with your…read morerepairs or services.

Had a good experience! Look forward to coming back in the futre. The Service advisors were for very…read morenice and helpful. The service only took a little over an 1 hour. I definitely recommend and had a great 1st time experience and you can tell they try to have the customer's best interest while being of service!

We have used Premier Auto Repair for our car needs for approximately 3 years. Everytime we've…read moreneeded help with repairs, they have been concerned with our concerns and always discuss parts and labor cost in a clear manner. We have found Mr. Mike, Joe and all the staff extremely understanding and they are very reasonable with pricing. They have worked with us on 3 of our vehicles and we could not be happier with Premier Auto Repair.

I called the week before and made an appointment with Michael and he gave me an appointment for…read moreMonday( today) to bring my car at 0800 when they open. Its a Hyundai Kona. At desk, Joe , took my information. Went to run errands and came back twice to the car shop to check on the status of car and every single time my car has not been worked on, Joe ( help at front desk) kept saying your car is next and will be an hour or so for diagnostic. Here came 13:30 almost 14:00 and my car has not been worked on at all . It sat in their lot for 6 hrs for nothing. All I asked is for clean, clear communication and not feel I was being given the run around when my car was going to be worked on. I even felt this helper at the front desk ( Joe) might have been prejudiced against me being a petite latina woman. Michael was very professional but this Joe person does not have any customer service skills. They may have 5 rating review that is why I took my car there for a diagnostic but a 5 rating review was not my experience today. I lost one day now I have to take another day off and find another location to service my car. I have a busy schedule and this was just not right. And its ok lets say they are a busy shop but communicate clearly. And I asked why did I make an appointment to bring the car in then???? Was given some BS answer.

We have come to depend on Mike and his team to repair our vehicles & get us up & running again &…read morethey have been nothing but honest, friendly, responsive, & fairly priced. Within a few months of one another, both of our vehicles needed repair work. They got my car back up & running in no time, & let us know that we needed a more specialized shop for the issue with our Jeep. More recently my car needed headlight repair work done & again, they were honest, friendly, responsive, & fairly priced. I will always come back to Mike's shop & refer everyone I know to him for repairs!

I needed my window regulator replaced. The front desk person, Jennifer, went above and beyond to…read moreget me several quotes based on several factors of what might be wrong. The shop charged less than the other places I called and had my car ready by lunchtime. The location is very nice looking and has lots of parking. 10/10 would use them again!

They know their stuff. They can repair it and you'll be amazed at how quickly too. When everyone…read moreelse around Tyler says huh, duh, what, it'll take 6 weeks to get parts, etc...this place always says I got this!

This place is THE best!!! Honest, friendly professional service. I trust them to take care of my…read morevintage Toyota Land Cruiser. I go there for full service gas at least once a month to have all my fluids and tires checked. Their employees are super courteous and friendly too, you can't go wrong here!!! I've been a customer about 4-5 years after my last automotive service started pushing services on me and going way over market for repairs and Maintenance. I'm a loyal customer to someone I truly trust! Maybe a customer for life!!! Thank

I took my dually truck to A&B following the purchase of 4 new tires (told by the tire dealer that 2…read moreof the rear tires were fine) and having a terrible vibration at lower to higher speeds. Tires were re-balanced and still bad vibration. The team at A&B immediately pointed out that one my older rear tires was separating thus causing the issue. Honesty and professionalism goes a long way and I definitely recommend them to anyone with need of brakes or alignment. Doorman is the best!

I would give A&B Brake and Alignment 6 or 7 stars if I could. My wife had an accident driving from…read moreDallas to Tyler and the other driver hit one of the rear wheels. It was drivable but the wheel was damaged and the car was not driving smoothly. She took it in and Mike looked it over, made some adjustments, and took it out on the highway to test it to make sure it was safe so that she could drive it back to Dallas. After doing all of this, he did not charge us for the service. He said he just wanted to help out and be sure the car would be safe to drive. Thank you Mike.

I have been to Phil's several times for repairs a d all I can say is Phil is a highly efficient and…read morevery skilled PROFESSIONAL mechanic; his assistant is the same and I will now and ALWAYS take my vehicles there for service. Phil is honest trustworthy and always at a fair price.

TERRIBLE CUSTOMER SERVICE NO INTEGRITY…read more UNRELIABLE So long story short. I DRIVE my car up to Phil's auto and speak with Jeremy about my ac acting up and ask him to look into the windows and cruise control not working. Several days go by with no call so I call them and find out I need a cabin filter replaced for the ac ($11) and a main power switch ($200)for the windows so I approved those two services only! Drive by there a week later and see my car sitting outside so I stopped to pay and pick it up. They proceed to tell me that the car won't idle or accelerate and that it needs another part for the computer and will cost $500+. So a month and half of "needs another part" and "it should be ready by this afternoon" goes by and now we're out $1750 for services that we're not needed when we took the car to them. Sadly to say this isn't the first vehicle of ours that has been done this way by Phil's. The last one they did $1200+ worth of work on did not even make it a month after. I spoke with the owner and he was very nonchalant about my concerns with his service. Needless to say we will not be returning and I'd STRONGLY advise against wasting any of your hard earned money on this mechanic!