12/20 had an appointment for odd order concern in crawlspace of my rental property and no one showed up. Not recommend this vender

We ended up going with another company. The gentleman that was sent to give an estimate didn't seem very qualified to answer our questions and they provided us with an outrageously high quote. We had another company complete the service for half the cost and seemed much more knowledgable and professional. read more

Eliab was responsive with scheduling and Joel, the technician, did a thorough job with cleaning and rodent proofing our crawl space. He was careful to make sure suspect openings were blocked with screens and concrete. The job estimate was reasonable compared to others. Partial payment was requested when work was about half done and the remainder when completed. They are coming back in 2 weeks to check traps. Would recommend. read more

Worked with Jennyll on the project and Santha came out. They nailed it on how and where where the rodents were coming in, blocked it all, proofed the attic, roof, and everything and gave me a lot of confidence in their work. Service took several hours including inspection and I couldn't be more happy. It was immediate relief and no more issues. Thank you so much for the service! read more

Called them for an emergency with a live rat trapped that was inching back into a deck, came within 15 minutes of the call and took care of the issue. Very impressed with their speed and service. Thanks ! read more

Santha came to help rodent proof our house. I had to reschedule because of some other work that needed to be done on that day, and we decided the job to be done on a different date. Santha was very patient and flexible, and willing to explain a lot of things. He was always prompt on time, I don't think he even set a time window. read more

Update: March 15th. The team came back and corrected all issues and completed the work. They kept the original intention of the work. I am updating the review to 4 starts. read more

The reason why I didn't give 5 stars is because we haven't caught the rat/rats after 5 days. 1. He did a thorough job in searching for entries. I had a 2 small companies, 1 major national chain, 1 government service (city does offer service to identify and help with rodent issues) and Eliab, whom I think is a one man company. He found 2 areas including an area in the roof where none found. There is also a hidden vent that was underneath the gravel where he found it which really impressed me cause I knew there is a hole there but i used gravels to cover it and he FOUND it. He also found a poorly made screen which the builder was slacking didn't enclosed it properly. He scored highest on locating entries compared to all those highly rated, big name companies. 2. If you have done your home work, you would have known that the way rodent company does this rodent proofing, they charge you for the sealing of all entries... probably in the range of $500-$1000 ($500 is reasonable, anything else they are taking advantage of your location), And then they charge you each rodent they catch... let's hope you don't have a family living in your house or you gonna go broke pretty fast. For instance, 1 place (not a national chain, just a small company) will charge you $400 to place traps, $55 for checking the trap each day they come out, and if they caught something... it's $99-$140 each.... Eliab charges me 1 time which for the sake of business practice, I won't advertise here. Let's say it's very reasonable and includes coming out to check traps every 5 days. 3. Cautious: There is couple of issue... one of them was the appointment I made say was at 8am. I confirmed with him the day before and he then told me the earliest he can do it is at 2pm. I wasn't sure if it was a miscommunication but 2pm actually was when I preferred but the reliability issue is something you need to take control of and he has yet to follow up if I caught anything etc. Here is the thing, Eliab is definitely good value because it most likely he is a one man show. For the price you are paying and if you are paying him to do the dirty work and manage him a little, then he's a good alternative. Now with that said, we have yet caught anything. So I will update this rating later if he did catch the rats in our crawl space/attic. I have been dealing with rats problems myself. At my age, might as well have someone else do it. If they did a good job house proofing it to prevent rats to get in and out of the house, your problem eventually will be taken care of cause the rats may starve to death. That's what I use Eliab for. Remember one company charges me the same amount to proof the house but Eliab is also trapping them without extra cost. I don't mind check the traps for him and he also offer like 6 months warranty. read more

Bro Rodent was recommended to a family member and I was at their home when the Bro Team came to do an attic cleanup, sterilization and installation of new insulation. They were prompt, remarkably polite and clean workmen. So when it was time for me to get new insulation I new who I would call. My experience was the same... considerate and respectful team, a thorough and detailed removal of old (house is from 1937!) soiled insulation, a cleaning and trap setting to ensure no critters could return and a few days later the instal of new R38. I found the team responsive and fair and straightforward. I'd recommend them to anyone and especially someone with an old home with lathe and plaster ceilings! It's also very hard to access my attic and they were careful and took time to also cover the room with plastic. GREAT team. read more

Bro Rodent Proofing - New R38 insulation - Pest Control Near Me

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I am so thankful for Eliab and his team! I just sold my townhouse which is in an HOA development with shared walls on each side. Long story short, there was a pigeon problem in the attic before I bought the home that had never been fully dealt with properly, which I didn't know until we had the move out inspection done. The old owners got the HOA to seal the vents where the pigeons had been getting in, but left all of the pigeon waste. And I mean A LOT of pigeon waste. I was in a huge time crunch because our sale was about to close and needee help ASAP. I messaged Eliab on Wednesday, he came Thursday to look at the attic and give us a quote, and the job was done by mid afternook on Friday!! Eliab and his team were kind, punctual, thorough, and priced very reasonably. Eliab was also fair and only charged me for what I asked/what was really needed (Another company said the only way they could clean the waste was to remove and replace all the insallation in the attic, which would have been thousands of dollars). I highly recommend Eliab for any pest, rodent, or attic/basement needs! read more

Bro Rodent Proofing - After- So much better! - Pest Control Near Me

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Pro: they charge reasonable price Con: The person helped me is Elian. They did good job and finished quick. But when I told him I found more rathole and I still heard rat noise, the guy was really not happy, and became unresponsive. I had to fill in the hole myself that I found. I am not sure if they will come and pick up the traps they left in my crawlspace. To summarize, they only do 1 time job, if later you find more holes they missed or you want them to come over again do something, NAH they won't. read more

I called Bro Rodent Proofing after hearing critters in our attic. Eliab inspected the perimeter of the house, roof, and attic and confirmed that rodents were in our crawl space and attic. Also, he confirmed a raccoon might have lived in crawl space based on the poop. There was a broken foundation vent due to a previous contractor job which provided access to crawl space for rodents/raccoons. He gave a very competitive quote and started work in the same week. Eliab and team installed 2 layer meshes for all foundation vents around the perimeter and closed all the openings in roof and attic. Later he set traps in both the attic and crawl space. After monitoring for 3 weeks no rats were found. He cleaned the whole attic and applied the disinfectant spray. Thanks to Eliab and his crew. read more

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Aliab has replied very fast to my yelp inquiry. We scheduled a meeting, but then I was quoted $85 for the inspection. I am in contact with other exterminators, and they offer free inspections. After I posted this review, I got this message from Aliab: I don't understand what kind of customer you are. because you complain if you want a service you have to pay. and each company has its costs. If you don't want to pay then don't seek help. you are one of the customers who only serves to be garbage. but thanks good day I hope that this is the end of it, and I will not be harassed again. read more

Reply to 08/15 comments: Summary: Issue is not on the price at all as suggested. It is that Bro Rodent services does not meet it's commitments and does not complete agreed upon job(s). My agreement was for sealing all holes ( I couldn't know how many holes there were in the crawlspace, so me agreeing on a number as posted is BS) and 3 visits to check. Of course there are no guarantees - everyone knows that. The 3 visits were to be done within 45 days. The holes were sealed (decent job) but they missed on ALL followup visits. Scheduling for each followup requires multiple texts and calls. Then there are no-shows after agreeing on a scheduled time. The super-slow responses, no-shows and asking for more $ every time one calls for an appointment in an agreed contract is what hurts your business. Your continuous comments on the $650/annual deal shows what you really want. My house is rodent free after I went with another local provider - proper communication about what they would and wouldn't handle. Scheduling follow-ups on their own accord and showing bills for all additional material and costs. Normal professional work by a vendor usually, but it felt a whole lot more after my experience dealing with Bro Rodent. I gain nothing by posting bad reviews. The review is for as the work was performed. You can do a lot better business wise by just being disciplined and follow through on agreements, than coming here and trying to defend shoddy work. read more

I had a rat nest in my attic and a number of rats using my crawl space as their personal highway from my front to backyard. I had four companies come out to look at the entry points from outside, the attic and crawl spaces (including Terminix and Orkin!). I chose Bro Rodent Proofing as they were the most reasonable and their contract covered sanitizing the attic and garage, closing all possible openings, placing rat traps, and returning each week to ensure all rodents were gone. They even purchased all the extra materials and devices to seal my garage doors on the sides and bottom. The only negative was the number of times the follow-up appointments needed to be rescheduled. If they're able to resolve that process, they would be the only company anyone would hire. Best people, best work, best price. read more

Stella work! Highly Recommend Pro Rodent Proofing for any attic/crawl space service needed. Started with rodent & odor smell problem in my crawl space, ended with doing complete crawl space upgrade, refreshment smell. There was tons of challenge as crawl space is limited (height) and all these cross beams/structure of the house but these guys still got it done. All steps of work services were noted and pictures. Amazed and beyond believe of my crawl space right now! Truly professional! Definitely give me & my family a peace of mind about our house now. Cheers to you guys! read more

Bro Rodent Proofing - Crawl Space - Pest Control Near Me

I hired bro rodent proofers when the solar companypre inspection found rodents in my attic. I got several quotes and Bro was hands down the best deal. They came out and blocked all entrances to attic and crawl space, and kept coming a few more times to monitor traps. 8 months later I heard rodent sounds again. They responded within a day or two and came out free to reinspect. The repairs they did were in good condition, the rodents I heard were on the roof under my solar panels, not in my home. I appreciated them coming out and making sure the work was still good and reassuring me that all was well. They stand by their guarantees. read more

This is a terrible and stressful problem to face, and there is a wide range of companies providing this type of service. I have tried one other company and did not get results- and had issues with warranty visits and return of rodents. In my most recent attempt- I did multiple quotes and went with Bro. They quickly came out and worked on the house for about a day- putting screens near potential spots of intrusion. After install and then traps, they also come for check ups reliably when requested, and so far (and most importantly) the problem is solved. The pricing was competitive, and I would recommend them to others for this service! read more

It is not a company. It is just one guy. Call goes to his cell. He came to my house on Sep 16, 2020 to solve attic rat problem. He went on the roof pretending he is doing something but did nothing. He said that he closed hole in the attic. He didn't return back after 5 days. After repeated calls and texts he came once and again didn't do anything. After that now it is Oct 27, 2020 and he has missed multiple appointments. He is a cheater. He took $350. I didn't check that he is not licensed. Now I found out that he is not licensed so can't file complaint. He does not know how to solve rodent issues. His aim was to get as much money as possible during first visit and then vanish. His response is rubbish. He was to get $250 more after problem is solved but for more than 40 days it was just me chasing this guy, nothing else. He didn't solve issue, didn't come on appointments, and doesn't know how to solve rodent issues. Money issue never arose. He is making up excuse to fool other potential customers. read more

Thank you to Bro Rodent and Santha for helping to exterminate a persistent rat, advising on safety hazards, helping to rat proof by catching bitten through rubber on the bottom of garage, and including the follow-up, rat removal and timely response within one hour. Santha is so knowledgeable and kind and we appreciate him coming on Sunday at 8 AM and working the weekend. A+ service. Free inspection to come mitigate the problem was also much appreciated for this business. read more

Eliab contacted me immediately after I contacted him. I was planning on using another company but we couldn't connect and they took a while to get back to me. After I spoke to Eliab he came out and assessed the problem and within a few days came out with his assistant to block any possible openings on the roof and around the outside of the house. He placed traps and did not use any poison. The problem persisted and he came out less than ac week later to check the traps and caught several of the rodents. He placed new ones and is coming back out to check. I appreciated him getting back to me quickly and addressing the issue. read more

These guys are nice as all get out. I have never had to deal with rats before it's not fun! Elian came out the same day. He inspected the entire house inside and out to determine where these bad guys were coming in. It was definitely a process, End it was explain what to do next. And he repaired everything that was needed to keep the rats out! Great job, great work, and great guys!! read more

Bro Rodent Proofing - The grand daddy! - Pest Control Near Me

I've worked with this company twice - once on my own home, and since that went very well, I recommended them to family members as well. They are thorough, experienced and easy to work with. Eliab is very prompt and detailed with his explanations, and Shantha's workmanship was excellent. Would continue to recommend them to anyone with rodent issues! read more

It has been over one year since Eliab serviced my home. Still no rats!!! Eliab was prompt and courteous and GOT THE JOB DONE!!! I would recommend this service to anyone in need. Ed Millan read more

Our home inspector mentioned that he heard birds chirping in the attic. After we moved in, we heard the noise again, so we found Eliab on Yelp. I called Eliab and told him the problem. He came out and did the inspection thoroughly. He took pictures to show me. Few of our vents were missing the mesh, and he found bird nests. Luckily, there weren't any birds. He gave us a very reasonable quote with 1 year warranty. We scheduled the time for him to come out and sealed the vents. He spent about 2 hours to seal all the vents that were missing the mesh. He was respectful of the house (took off his shoes or wore shoe covers). Eliab is nice and hears your concern. He does the job thoroughly. I recommend Eliab and I will definitely reach out to him again if I need further help. read more

Bro Rodent Proofing - Before Eliab installed the mesh. Birds entered through this vent. - Pest Control Near Me

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Bro Rodent Proofing definitely had a big job when they came to help us with our rat problem. Finally admitting our rat problem was more then we could handle we called in the experts. We paid for the most expensive package because we also needed all the insulation taken from our attic and replaced. All the guys from bro rodent proofing are extremely hard working and really know what there doing. There not afraid to get dirty to get the job done, and they are committed to making sure the job is done correctly. We have had to have them come back multiple times because the rats here are relentless, and they've always done a very good job. read more

I am so grateful for Bro Rodent Proofing. While housesitting in the mountains a skunk came to live in the hen house. It was a Saturday yet Eliab and Abisai were willing to come right away. They checked the whole chicken house area then set up a live trap with bait for the skunk. They camouflaged the trap so the skunk wouldn't see it. Within two days the skunk went into the trap, the trap was sprung so the skunk couldn't exit. Eliab and Abisai came first thing in the morning to take the skunk away and release it in the mountains far from civilization. They were both informative and helpful. Thank you, Bro Rodent Proofing! read more

Right after I proposed a rodent-proofing project on Yelp, Eliab replied within 10 minutes. He showed up a couple of days later to thoroughly inspect the perimeter, walking around the house and climbing onto the roof. He found holes that were patched by a previous contractor's work two years ago. Today he came with another worker to install new mesh covers on the rooftop and under the eaves. They also retrieved old traps and placed new traps, both in the attic and in the crawl space. We are very happy with Eliab's courteous and efficient service. read more

Bro Rodent Proofing - New mesh cover of roof vent - Pest Control Near Me

My husband saw (or imagined) a bird went into an attic vent, so out of abundant precautions, we seeked help for pest control. Eliab contacted me and came the soonest. He went up to the attic and gave us honest feedback saying no issues were found. Then I asked him to close those loose vent meshes. He came back the next day and charged a very reasonable fee for it. He is on time, honest, nice and easy to communicate to. I would recommend this service. read more

I found this company through yelp and they came out the next day and did a full inspection and rodent proofed the whole house. The technician was friendly, and worked very hard to finish in one day. The value of this service was immeasurable due to the fact that rodents can cause thousands of dollars worth of damage. We would recommend this company to anyone with a rodent issue! read more

Catching those critters will take a few visits, and I am glad to find Eliab : he has been responsive from the first act ( providing quote) to the subsquent visits (sealing holes, set traps, collect the little animals), and sometimes need to repeat the acts. Today, he got 4 critters out, our appreciation is beyond words. Thank you! read more

Received a quote and hired them to exterminate and clean out rodents in our building. We set the appointment which I had to reschedule due to being (under the weather) to the following week. On the day of appointment they did not show up. When I contacted them Eliab stated there was a problem and he was sorry for not letting me know ahead of time but they couldn't make it. I reiterated the urgency as the dead carcasses were smelling terrible. He said he would call me back but never did. read more

I had rats in the attic due to a few holes in the roof as well as some animal burrowing under my TuffShed in the backyard and chose Bro Rodent Proofing. Eliab was very responsive and came out to do the agreed upon work with his brother. They patched all the holes on roof and around the outside perimeter of the house. They installed metal flashing around the TuffShed and set traps in the attic and crawlspace. The traps worked and they were able to come back and remove 2 rats. The came back for follow ups and now the issue has been resolved. They also guarantee for 1year time period if any future rodent problems happen within then. I would recommend these guys for any rodent problems! read more

Best rodent proofing out there that doesn't use poison. Very grateful for Elian's fast response as we moved into a large estate that had 20 years of rodent issues and in one day they solved the problem. They also guarantee their work for a year and we found one place the mice got in and they came back out and fixed it right away. Highly recommend them to our Boulder Creek and mountain communities. read more

Eliab did a great job. He came out to our new house in Boulder Creek and did a thorough inspection. He cleaned out all the old insulation in the crawl space, sanitized, replaced the insulation, sealed up all of the rodent holes around the perimeter, and setup some traps. Eliab is a very hard worker. He also guarenteed his work for a year. I recommend you use him! read more

I felt he did a more thorough inspection than others. Better priced and more honest proposal. It's been over a week and still no rat in the walls/vents Eliab! Thank you. read more

Do the attic insulation and rodent control. Replaced the new insulation. They did a very good job.

My condo had a sudden problem of rodents.one night saw a rat crawling through the kitchen floor. I called Bro Rodent Proofing after calling multiple other companies. Eliab was very responsive & came the same day. He & his partner inspected the home and sealed all entry points into the condo same day. He spotted an entry point behind my kitchen appliances and sealed those areas Traps are set in my home & it is day 5 of monitoring. Bro Rodent proofing provided excellent service & they are very knowledgeable . Eliab also sent his technician 2 days later to inspect the home of any rat droppings and to check on the traps. I would recommend them any day . Thank you Bro Rodent for your excellent service. read more

I would give them a zero star rating if I could. So unprofessional. We have a tenant freaking because of a mouse problem. We picked Bro Rodent Proofing because the Yelp reviews and they said could go out the next day (Tuesday) at 2 PM. Our tenant moved around a meeting so she would be available. I got a text from Eliab today (Tuesday) at asking if they could move the appointment to 4PM. I replied asking if they could keep the 2PM meeting because our tenant's schedule. They replied "It's possible". I received a text from our tenant that they didn't show up. No call from Eliab. His response. "Excuse me. I couldn't go on time. but I can go later if you want." Update: This guy lies. I have the text messages. Let me know and I can send them to you. DO NOT USE THIS COMPANY! So unprofessional. Update: Now Eliab is texting me telling me I'm impatient, cheap, and no one will work with me because of my review. He never even showed up to the appointment to give me a price. Time is money. Do not use this company. read more

Late last year I had an issue with mice coming into my apartment, I knew that they were most likely coming from under the sink. I contacted Eliab at Bro Rodent Proofing and he responded within an hour and came to my apartment to survey the issue a few days later. After he diagnosed the issue, he gave me a very fair and reasonable estimate and told me that it would take a few hours to take care of. His team came a few days later and mouse proofed under my sink as well as other areas in the apartment in half the time Eliab had said it would take. Eliab and his team were extremely professional, courteous, and friendly. I highly recommend their services. Thank you Eliab! read more