I had an ordeal of an experience at this place. Spent over 8K only to given one month warranty on my Evoque. I believe several parts on my vehicle were removed/replaced for whatever reason (my fuel tank cover is broken and yet it wasn't when I delivered the car to them. My Engine fun control module never had issues. I had to ask them to replace it) Unprofessional front office staff often gave me wrong billing information. At the end of the day I felt taken advantage off. I spent over 8K at this shop and only spoke to the owner once when delivering the car. I was left to deal with Steven who is the owners young son - the guy sounds like he is in his 20's. All the other times the owner Luis was never available to talk and listen to my grievances. Christian Brothers in the Woodlands is now taking care of my vehicle needs. I am happy to pay for an honest service. Do not be fooled. Keep your eyes open! read more

I have to say what a wonderful experience I had here. I took my 2011 LR4 to a dealership to diagnose a loud whistling noise. They said they had never heard anything like that and it must be a bearing on the crankshaft which isn't sold separately so I would need a whole new engine - $30,000. Yeah, right. The car wasn't worth that. A friend told me about British Unlimited. They diagnosed my car within a day and fixed it for $700. AND they showed me the broken parts. (A couple of ruptured seals). I highly recommend them and I will use them again! They are worth the hour drive for me!! read more

Hands down this shop is run the way all car shops should be ran. Clearly exceeded my high expectations, numerous questions and treated me with service and professionalism you'd come to expect from very expensive shops. The team there put your Rover 1st then money 2nd. I can't say enough about the shop other than take your Rover there if you want work done great. Over 20-30 rover in the shop they are all ways busy but very fast all models from collision to brakes these guys are hands down the best in houston. The drive is worth it. Ty to Luis, Josh my rover is my baby ty for loving it. read more

I would give 10 stars if I could! We have used British Unlimited several times for our LR4 and will continue to use them. You are getting LR parts with the highest customer service and best prices! Cannot recommend this place enough! read more

If I could give 10 stars, I would! This place is a LIFE SAVING for anyone with a British car. I went to three other places trying to get my radio fixed and all quoted me thousands of dollars or said they couldn't do it. Luis had it fixed within two hours and could not have been any nicer or more professional. Trust me on this one..... this place is a Godsend. Affordable + super knowledgable/passionate about what they do = why go anywhere else? read more

I always dread having to go to Land Rover Central to have anything done to my 2013 Range Rover. They had a great service advisor, but she left, and what remains leaves much to be desired. I had a coolant light on, which had come on last summer as well. When I brought it in last summer the advisor told me I needed to get the coolant topped off. Okay, great. Did that and I was on my way. Same thing happened a few weeks ago. I took my car in and told them what the remedy was last year (with the previous advisor). They said they needed to take a look at the car first. Sure, no problem. They came back and told me that my whole engine was going to catch fire and there was no way they were going to just top off the coolant. I needed the hoses replaced which were leaking and quite frankly my hoopty car (2013 RR) was falling apart at the seams. Even though I suspected they were BS'ing me I agreed to get the hose replaced. While the car was there they called me to tell me I needed about $10-$12K in repairs because, you know, EVERYTHING was wrong. Okay, buddies. I know I'm a girl but I'm not as stupid as you think. I told them I was going to pick up my car and would pass on their suggested repairs. I started looking for another place -- other than the crooked dealer, where they could inspect my car and be HONEST with me. I found British Unlimited and called. I spoke with Steven and told him I just want someone to take a second look. Guess what? My car is in pristine condition. I needed new front brake pads and an oil change. That's it. I take excellent care of my vehicle and always have it serviced. So grateful to have found British Unlimited. I will never go back to Land Rover Central. EVER. If you want an honest business for you LR/RR go to British Unlimited. It's a drive, but absolutely worth it. read more

I was hesitant to bring my Land Rover here because there are not many reviews. I figured I'd give them a call and get an estimate on brake repairs, fully expecting to get the same price as the dealership. BUT I was quoted almost $200 less here! I was so excited! I made my appointment and on the day I arrived at the shop I was promised that my car would be ready in a few hours. They were friendly and thorough in explaining all of the expected charges and repairs. My car was finished in the time they promised, and when I picked it up, paid the amount they quoted me. They even double checked with me that that price was the one they quoted me originally. My brakes work GREAT! And I was very pleased with the service I received. I would definitely bring my vehicle to this shop again. It's nice to have the Land Rover specialist without the price you'd pay at the dealership, or the hassle the dealership gives you. Thanks Land Rover Unlimited! read more

Luis runs a great shop. After being shafted by the local Jaguar/Land Rover dealer on a number of occasions, it is so refreshing to hear "you don't need to replace anything" when asking a mechanic about a funny noise. These guys have given me great service at lower prices for a while. These can be finicky cars and these guys clearly know their Rovers. After having a number of issues with my truck, they've always gone out of their way to get my Rover fixed the right way and the most efficient way possible. The shop is no frills, you won't find an espresso machine, frilly planters, polished show room or loaner car program. However, what you pay goes directly into a quality repair and the interaction you have is an informative conversation with the man that fixed your car. This is service the way it should be done. read more

recently bought a used Range Rover. Immediately had a problem with the suspension. Naturally I became nervous about this vehicle. Went here for the first time. They showed me the problem and cost wise it was much less that it would have been at a dealer. They also provided transportation to and from the shop as my vehicle repair took a little while to complete. From the owner to the porter, I was treated very well. I feel this is a reputable and honest repair shop. Looking forward to many years of service read more

Customer beware: deceptive business practices by Luis and shop will cost you. *Uneccessary repairs *Minimum quality checks (makes a repair and does not fully qc his shop staff's work) putting your family at risk on the road.. Avoid this shop at all costs or use them at your own risk. *sure according to the post above, you'll get rock bottom pricing but you will also get rock bottom quality. read more

If you value your car or your money, STAY AWAY! This small auto-repair shop "specializes" in Land Rovers and other high-end auto makes for a reason! Luis, the owner, represents himself to be an honest, hard working man but the truth is, he' specializes in ripping unsuspecting customers off. He brands his business as a way to save you money on auto-repairs. Face it, we all know that Land Rovers are expensive vehicles to maintain, but maintenance is part of vehicle ownership and skimping on cost sometimes means skimping on quality especially for patrons of Land Rovers Unlimited. Unethical business practices are the standard at this shop. How would you feel if you paid $6,000 to have a brand new engine put in your Land Rover only to have it leave you stranded on the side of the road a week later? Not only did this happen, but when I brought the vehicle back to Luis via tow truck, I couldn't get an answer out of him in regards to what would cause this. He only told me that even with a new engine, all of the other parts aren't new and that can cause it to still need repairs. When I finally got an answer out of Luis as to what caused the fluid in the truck to boil and leave me stranded, he told me that it needed a new radiator and a hose. Fortunately, I elected to have my vehicle towed elsewhere for a second opinion. Turns out, the radiator wasn't involved at all. I have blow head-gaskets, which clearly should have been addressed in the new engine install. In talking to other Land Rover owners, I've heard very similar stories of Luis misrepresenting the work that was actually done on their car or worse, misrepresenting himself to warranty companies. My best advice, stay away from this shop! You may think you're getting a deal, (Luis wants you to feel that way. Doing this has made him a very rich man) but in reality, you're getting ripped off. read more

We have taken both of our LR's to these guys. Wife just had an issue involving multiple electrical issues involving the electronic parking break, gearbox and amp. All sorted no issues we even got pictures sent to my wife's mobile. Top blokes highly recommend. read more

I was referred here after having problems with a Range Rover that I recently purchased. I took it to Land Rover Southwest initially and they completely screwed up the fuel pump problem I was having. Luis was able to diagnose and fix the problem promptly and took the time to explain what was going on to me. Also, Steven kept me informed and generally had awesome customer service throughout the process. I'll be taking both of our Land Rovers here from now on even though it's over 30 miles from our house. These guys are awesome! read more

Let me begin by saying that Land Rovers Unlimited seems like a money-saving alternative for costly Land Rover repairs in the Houston area. Unfortunately, my personal experience has let me to feel otherwise. I took my Land Rover in for what I thought was going to be a new engine to the tune of about $8,000. After waiting for what seemed like an eternity to get my truck back, I will only let you imagine how I felt when within days, my truck, with it's new engine installed, left me stranded on the freeway. When I returned the truck to Luis and his team, they did not seem eager to correct what I can only assume was poor workmanship or for lack of a better term, faulty repairs. When I eventually had to visit the shop in person as I could not get an answer via phone in regards to what caused the problem, I eventually went in person. I felt like I received the "run-around" and when I was told that I needed a new radiator, I quickly had my truck towed for a second opinion. As it turns out, it was much more than a radiator and since my truck overheated, several thousand dollars, later I was back on the road. Perhaps it is naivety on my part, but when I purchased a new engine for my truck, I fully-expected that with going to such great expense, the mechanic I entrusted with my truck and my money would work to protect that investment and advise me of any other areas that may be in need of attention as to prevent any damage to a new engine. Unfortunately, I was made to believe that this shop felt it was more important to complete the repair and have me come back to spend more money than it was to tell me what needed to be replaced up front. Due to this experience, I personally have elected to take my Land Rover elsewhere. I feel that there are more trustworthy mechanics in the Houston area. I felt that the staff at Land Rovers Unlimited were aware that they were taking advantage of me and I feel misled in regards to the condition of my vehicle. read more

If you are looking for a good and honest workshop then Unlimited Land Rover is the place to take your Range Rover to. I had recent moved to North Houston area and was looking for an alternative to Range Rover dealership. I am so glad I found Unlimited Land Rover. The owner, Luis, is super friendly and extremely focused on good customer service and values repeat business. He worked with my extended warranty to make sure the parts and service were covered by my warranty - something I have also had an issue with when I took the car to the dealership. All repairs were done to my satisfaction at a very reasonable cost. The shop was clean and staff was very professional. I needed a ride back and forth from Park Ride while my car was getting worked on. Luis and his service manager (Adam) made arrangements for me to get dropped off and picked up from the park ride so that I can my take commuter bus. Without a doubt I will be taking my Range Rover back to Luis whenever I need any work done. I highly recommend this place to all Range Rover owners for quality service at a much better price then dealership. read more

These guys are legit! Takes a long drive to get out there, but they do quality work at a reasonable price. I've taken my discovery there twice, and both times they fixed it right the first time around. read more

Make sure you read the filtered reviews - thought I'd come back and report what I hear from several friends and have experienced myself: This shop is crooked. They perform repairs before they quote you. They add on things like crazy. This; now reported by three rover owners i personally know. Save yourself the money - they are only going to gouge you. read more

So happy I made the drive! I had been suffering with suspension problems for months. Luis quickly diagnosed the problem and fixed it promptly. He is extremely knowledgeable and professional. He has won me and my fiance over we will continue to return to British Unlimited for any repairs ever needed on my Range Rover. He is a fair man! Don't hesitate do yourself a favor avoid the dealer and go see Luis. read more

Luis and his team are hands down the BEST in Houston and surrounding area if you need work done on your Land Rover or Range Rover. I've had many many issues with my LR2 and since it was under warranty would always go to the Land Rover dealership for repairs. The dealership always did an okay job and I never had to "pay" for it so the situation was fine. Once my warranty expired though, it was a completely different story. My husband started doing some research and found British Unlimited one day. Luis and his team are great to work with - they truly work for their customers and care about getting them the best deal. My LR2's rear differential went out and they attempted to find a refurbished one that they felt was good and would last - when they couldn't find one that they felt would last, they talked through it all with my husband and worked out a great deal for a new one. They are efficient, pleasant, professional, and will even pick up your vehicle in most parts of Houston if you plan ahead. I highly recommend anyone needing work done to their Land Rover or Range Rover to go see Luis and his team...you won't be disappointed! read more

DO NOT USE THIS SHOP! I took my car in for maintenance and they ended up damaging the transmission. Luis is a liar and a scammer that does not stand by his work. After 3 months of trying in good faith to get the repairs done and even agreeing to pay for half and although my transmission was working fine prior to them doing the maintenance work, he agreed to rebuild my transmission. However, I still could not get my car repaired for one reason or another. He kept scheduling the appointments and then when I would show up, he would make some sort of excuse and reschedule. This went on for 3 months! On the last appointment he told me that he had to order the parts from the UK because they did not have them in the USA. That was it for me and I took my car the next day to another local shop and after 5 days I got it back. Funny how the other shop had most of the parts in stock and told me that any other parts needed could be ordered out Atlanta and not the UK. Needless to say, I am taking Luis and British Unlimited to court. read more