The service this place has is very deceptive. They'll pretend to be nice and that they're trying to…read morehelp you out with problems with their car and they pretend to show you parts that are broken when it actuality they're fine. I went in for a routine oil check (which they took an hour and 40 minutes to do) they then proceeded to quote me for 300 Dollar drive belts, a $300 cooling flush, a $500 valve cover gasket, and $3000 to remove and replace a suspension control arm. Not even to mention the realizing that they said they didn't include in the quote. When I went to a dealership to get this all checked, the only thing is I was wrong was that my battery was a little bit slow, which is something they didn't even find. TLDR: they will up charge you to hell and back and not even spot the things are actually wrong with your car. They will take too long for the things that they actually do and don't make up for an quality.

The team at Service Street is high integrity, and they do quality work. I have taken my cars in…read moremultiple times and each time I felt listened to, communicated with, and felt their integrity in the way they handled each service. I had an aging vehicle and they put more time/attention than I paid for in trying to help me identify and fix the issues. I will be a long time repeat customer because I don't feel like I'm being taken advantage of due to my auto ignorance. I highly recommend this place!

Bryan did a fantastic job on my Jeep. I was told by a different shop and mechanic that I needed a…read morenew engine. After Bryan assessed the situation it was clear the previous shop did not have the skill needed to fix the problem I had. I so appreciate their skill and transparency on what needed to be fixed and getting it done in a timely manner.

After many years of my car sitting on Nick's lot. The restorations weren't done properly. This…read moreseems like a way for nick to claim restorations when it was a half hearted effort to do them right. Being charged over $30,000.00 and not having anything that was supposed to be done working properly. I took the car to another garage and had him look at the car without telling him what was supposed to be done. When he looked at it he went through several items that nick claimed were done right and he verified that they weren't done right. The second garage was totally independent in that he wasn't doing this to work on the car but a favor to me. I will now take the car to another garage that the second mechanic recommended and see how much more it is going to cost me. Long and short of it I have or had a (warranty) on the work and if I wanted to let nick continue to get the work done right, judging how long it takes when I did take the car back to him I might never drive the car again. And it still wouldn't be done properly. Nick, I think you know who I am and if you want to give me a call please do. Because this report doesn't come close to letting you know what a crappy job your garage did.

Amazing service! Jim was very responsive and communicated with us very well. He's honest and…read moredependable and I highly recommend him! Great experience!

Jim is honest and incredibly knowledgeable…read more I called him asking about a transmission service on my GMC Sierra after being recommended a transfer case and transmission service at 40k miles. He explained why this was not necessary and the potential negative effects it could have on the life of my transmission. He instead offered his data backed recommendation for a free inspection and potential BG Transmission fluid service between 50-70k miles. Family Auto is not looking to make a quick buck, they're looking to educate people and keep their vehicles on the road! Thanks, Jim!

Great service including car service from and to the shop. So why three ***?…read more CB sends a detailed list of service items, pages long. You need to carefully comb through it to find the item for which you actually want fixed. Added items include routine maintenance that you may have already had done, and the diagnostic ($150)! They dropped the diagnostic charge and I added repairs I knew the Jeep needed plus the issue that caused the engine light to come on. Walked away happy, but suspicious. Bought my own diagnostic reader on Amazon

I had the most pleasant experience here. Everyone was so nice and accommodating. I really enjoyed…read morethe fact that they were straight to the point and make sure to show you exactly what they are doing. The undercarriage splash guard thing on my car, completely shredded on my way back from Dallas and I had no idea until I got home. I knew I needed to get it replaced immediately. They did not have the part I needed available but were able to order it and saved me a 45 minute drive to the dealership. The cost was not bad and way less than I expected. I would definitely use them again. I hope I don't have to but glad I know who to use if I am in need.

Great experience with Magnolia Auto! Honest, professional, and excellent quality of work. They went…read moreabove and beyond by repairing things that needed attention at no additional cost. Fair pricing, great communication, and no unnecessary upselling. I highly recommend Magnolia Auto to anyone looking for a trustworthy auto shop!

I've gone there 10 years & they do all my work not required at a dealer. They do good work,…read morequarantine it, are timely, don't misdiagnose to do things not needed, & don't try to scare you into repairs! They are honest & have integrity! Nothing better!

Great guys...good prices too ! James really knows his stuff…read moreAlso local to me as well I recommend them

I was referred to this place by a neighbor and told that they are by far the most honest mechanics…read morearound and I was not disappointed. I brought my truck here for an oil leak and engine light. Aaron diagnosed the issue in a couple hours and took care of it plus got me my truck back before end of day. I would highly recommend them to anyone needing work on a vehicle, good guys and great prices. I will definitely be coming here from now on.

The only mechanics I trust now with my car. Have fixed multiple issues with my Prius from a bad buy…read moreand made it into a reliable car to drive. Would follow up and make sure the issues were fully resolved and not just a temporary bandaid. With them the job is done right with a great price. When other mechanics shy away from hybrids and don't work on them , they are experts and won't deny service.

Mike worked on our Toyota Prius and his behavior was totally inappropriate. He was trying to offer…read moremore than car services to my gf. He overcharged for the labor. Bad value. The car already has problems again and now she too uncomfortable with him to have it serviced. I would recommend that he make his prices more reasonable and not try and take a professional relationship with a customer and make more of it.

I came here on a recommendation from a friend and tire shop. My car needed new struts. After…read morepricing out the competitors, Discount Brake had a better price. The office staff was friendly, the place was clean and they did good work in a timely fashion. They got my car back to me in the time they promised. If you're looking for quality work at an affordable price, this is the place for you.

I brought my car in for grinding brakes and was initially told the front brakes were fine and that…read morethe rear brakes needed replacement. I paid for the rear work, but the grinding continued. When I returned two days later, I was told the front brakes were the real issue and needed to be replaced at a higher cost, and that I may have damaged them in the short time since the previous visit. The shop later called, apologized, admitted they had made a mistake on the original diagnosis, and worked with me to rectify the situation. They have always been polite, and this experience showed they are willing to stand by their work and be honest when something goes wrong. I'm glad they took responsibility and helped make it right.

Scheduled an appointment with me and missed it. Told me that he would be here at 7:30 and never…read moreshowed up. So I would not say that this person is reliable when it comes to service. I know that he was not gonna show up I would've scheduled somebody else.

Don't waste your time unless you want a very rude person talking to you like a child. I know he…read moreprobably thought I forgot about reviewing him but I didn't. If I could give no stars I would. This was the most rudest encounter I've ever experienced and we hadn't even met yet. Just based on the phone call you can tell he is not really interested in hearing you and what you're trying to say about the problem with your vehicle he just wants to be sure he has an appointment bringing him money. He cut me off telling me " Look listen just go get this" and when I was trying to ask for clarification for the timing belt kit he hung up in my face. Then proceeded to lie and say it was an accident.. so why not call your customer back? Cause it was no accident especially with how I was cut off on the phone and he already seemed agitated. but I'm glad he showed his true colors cause that was $600 dollars that I gave to someone else who deserved it and did a fantastic job on my car. And I hope he don't come on here under my comment talking nonsense cause I have your number and you will get another piece of my mind, I promise you that. So don't comment at all just Do better. Businesses grow not only because of quality work but quality CUSTOMER SERVICE and he does NOT have that. I hope no one waste their money or time on this man. These 5 star reviews on here are being created by him or people he personally knows so his overall rating doesn't go down which puts him further down the list of quality mechanics on yelp and he knows that. He needs a full rebrand and restructure of the way he handles people and his business. You're better off finding someone else.

Never felt more welcome, informed while getting my AC unit repaired. They kept me in the loop on…read moreeverything that they were doing. Did not try to charge me or upsell me on anything. Which I know my car needs extra work. This is now my go to shop for automotive beads!

The service deal staff were very friendly. The waiting area AND the ladies room were very clean! I…read morewas in and out in no time! Will definitely use this business again!