Will was not only quick and professional, he was also smart about diagnosing the problem I had. I…read morethought I may have to fix or replace my AC system. Will considered other possibilities and figured out that the real issue was a leak in my windshield. He saved me a lot of money and headaches. The price for his work was fair as well. Highly recommend.

He is quick to respond, thorough, super kind & honest. I've used him twice & he will always be my…read morefirst call. Highly recommend him!

We bought a Westinghouse 14 KW tri fuel generator through Amazon…read moreWe had it installed by a 3d party to work as a whole-house generator, connected to our natural gas connection. Did not work After some communications with Westinghouse we were directed to R&E Small Engine in Spring Texas. They asked all the right questions and ended up picking up the unit. After just one day, Tom contacted us and explained that: the unit worked very well on propane and gasoline. Natural gas has its typical issues when using, like irregular pressures, (un) steady flow, type and size of fittings, etc etc. They brought the unit back and all is well now. In short: great service, great professional and personal people. I surely do appreciate them and highly recommend them.

I have been dealing with a oil leak Went to a couple of…read morerepair shops to find out where the problem is . R&E Auto Repair was recommended they were ok. Not sure I will use them again

I arrived at 3 pm on a Friday afternoon. The tech came out to greet me as soon as I pulled up. They…read moregot my inspection knocked out in 5 minutes and I didn't even have to get out of my truck. Excellent customer service and I will be using this shop in the future.

You can't get into or out of this place it's so condensed. They are trying to do too much with…read moretheir 10th of an acre of land. No parking. Nobody greets you when you pull up so you wander around looking at all the workers that couldn't care less. First time there because I had a coupon and it will be my last. Just about any other place will be a better experience.

I thought I would share my recent story of getting my 2016 RRS TD6 repaired. First of all I just…read morebought it in December 2018 from Expo Motorcars IMO stay away from there... anyway, by April 2019 the check engine light came on twice. I had to buy new tires and needed a complete brake job including a new caliper. The Southwest Land Rover dealership wanted to charge me $5,600 for throttle body replacement, front and rear brakes and replace the caliper. And another $255 for an alignment and in a few months they recommend i come back for a mileage service for $1,200. So I thought that was outrageous so I pulled my car from LR southwest Houston to British Unlimited in Spring, Tx where I got a hell of a deal. Instead of replacing the throttle body they serviced it for $150 vs $1.8k at the dealership then they did the complete brake job for $1,295 + $285 for a used caliper w 1yr warranty Vs $3.7k at the dealership. They Also bleed the brakes, did an alignment, an oil change topped off fluids, replaced cabin filter and reset service light all for wait for it $2.3k out the door! Never mind the reasonable prices, their consummate customer service was amazing! I was able to get Multiple questions asked. We communicated via text and phone call throughout the entire process! If that's not great care and service I don't know what is. I say all this to say if you're in Houston, Tx and you aren't getting warrantied work done at the dealer it is worth the drive to Spring/ The Woodlands to British Unlimited where Luis And Steven will take good care of you!

DO NOT DO BUSINESS HERE. Steven Herrera engages in deeply…read moreunethical and deceptive business practices, particularly toward young, first-time buyers. This is, without question, one of the most dishonest and predatory automotive experiences my family has ever encountered. I have over 15 years of experience buying and working on Land Rovers. Based on that experience, I can say with confidence that we were repeatedly misled and overcharged. I made the mistake of trusting Steven Herrera to assist my daughter with the purchase of her first vehicle--a used Land Rover. That trust was completely misplaced. The vehicle was grossly misrepresented, poorly serviced, and priced more than $2,000 above its actual value, under the false impression that we were receiving a fair deal. Since the purchase, the car has been plagued with ongoing mechanical issues, compounded by substandard workmanship and a continuous stream of excuses and false statements. Taking advantage of an 18-year-old purchasing her first car is indefensible. This level of dishonesty and disregard for basic ethical standards is unacceptable in any business, especially one dealing with customers who rely on professional integrity. This experience has been absolutely disgraceful. Avoid this business at all costs.

I had a spectacular experience with the Spring location of Ripley's. David answered all of my…read morequestions over email when I was having a hard time finding anyone in the city that offered a mid-muffler delete option for my new Challenger. I dropped the car off prior to work, Sam had a gentleman drop me off and pick me up from my office and the work was done and it sounds great. I did have a hiccup where the car ended up with a small dent in the right fender while there. I emailed them pictures and they had me bring it back, no questions asked, and fixed it. The service is great, the pricing is fair, and the work is quality. About all you can ask. Highest of recommends if you're looking to do mods on your exhaust and muffler.

Did everything they said. Open and honest about pricing and work was done timely…read more I would highly recommend

From oil changes and batteries to starters and everything in between, these guys have treated me…read moreand my cars top notch. They're trustworthy and efficient and community friendly; just like it should be! I won't go anywhere else. I trust them. They're ethical, do good work, and are kind and courteous.

WORST EXPERIENCE I HAVE EVER HAD in a business. These guys botched everything, starting with not…read moretrying to open my work truck's door with a key and thus delaying my repairs for 5 days. Work. Truck. Then, they gave me a quote on parts at at least a 5X markup on the retail price, claiming "we only use OEM for Ford." I showed the manager the OEM part for I needed around $100 online. He just bullshitted and bullshitted, then told my 87-year old mother (my ride that day) he'd be happy to do business with her anytime but not me. What? When I slammed my hand on the counter, which was louder than I expected, they called the sheriff. I was simply a disgruntled customer. Three police cars showed up, each of them wondering why the hell they got a phone call. Meanwhile, this manager would not release my vehicle until I paid $379.90 for their "assessment." I HAVE NEVER SEEN SUCH MALFEASANCE. I am ashamed this business calls itself Christian Brothers. I hope everyone reads this interview and that manager gets replaced. They blew me off for 5-days during my work week, then did the shoddiest of assessments, held my truck captive, took zero responsibility, and called the police on me. I'm not kidding. WORST EXPERIENCE EVER.

Got my front bumper caved in by an object that fell off a truck and was out of pocket for the…read morecosts. Got three estimates for the work and Woodlands Body Shop was lowest by $300. Brought it in on a Friday and was out by midday the following Tuesday. Repair was impeccable; couldn't tell that it had ever been hit. Washing the car and vacuuming the interior was a bonus. I'd use them again any time.

I had a dent in my front bumper due to a tree branch on the highway that was unavoidable. I took my…read morecar the next day and it was fixed perfectly I just two days. They ordered original parts from the dealer and the labor costs were very reasonable. I have gone to several body shops in two states and this one is by far my favorite. I highly recommend this body shop! Also, the shop was very clean and had quality products and parts.

Bernie will test you right. Have found several problems with my truck over the past few yearsread more

These guys are the best, They won't try to upsell you. They will tell you what needs immediate…read moreattention and what is wearing out but can wait. Have had many cars serviced here through the years and highly recommend them. They say they specialize in european auto's but I have had my Toyota's serviced there many times

Came in with a part under my car dragging and they fixed it quickly, and free of charge.read more

Through Pep Boys Roadside Assistance, I scheduled for Milstead Automotive to tow my car and was…read moregiven an arrival time of 5:45-6:15 pm. I called Milstead around 6:20 pm because the online portal did not show that the status of my service had been updated to show that the tow truck was in route or that the truck had already picked up my vehicle. I was told by a Milstead employee that their drivers were behind because of traffic and could not arrive before 7 pm. This was going to be a problem because the business my vehicle was at closed at 7 pm. The employee said that she could reschedule my service for 8 am the next day and I agreed to that. For the original service request, I spoke to a Milstead employee at 4:24 pm to confirm that they had received my request and it was confirmed. No one from Milstead contacted me to say that they were not going to be able to adhere to their arrival time. The next day, I called Milstead around 8:15 am to see if my car had been picked up and the employee said that my service had been set for 10-11 am and could not be moved to a sooner time. I let the employee know about my situation from the previous day and she said there was no documentation that my tow service was rescheduled for 8 am that day. I canceled my service with Milstead because they pushed back their arrival time twice without updating me that they would be doing so.

We're grateful for a trustworthy mechanic nearby... we've been to the shop at least a handful of…read moretimes with cars both old and new. We've worked with Dennis who has been great at explaining what the issues are and how to move forward. The repairs are done in a timely manner and the costs have always very reasonable.

Fast repair, reasonable price. Great communication. Staied open late so zi could drop off my car.read more