Love it!!!! The window displays draws one right in to this store of fabulousness!!!! Every floor is organized and designed to help one find whatever they want, need and NOT need! The main floor of the store is filled from Florida to ceiling with the undefinable gorgeous (Designer) fabric selections! On another floor, one could spend all day just deciding on what button, ribbon, feathers zippers and more to choose from due to the fact the vastly superior selection! There are several floors to this establishment, so go ready to buy some of everything because that is what they have! I absolutely love and adore this wonderful fabric haven!! read more

I love this storeI! I love just BEING in an actual fabric store- not a chain- not a crafts store that carries a few bolts of some cheap fabric. I love being surrounded by knowledgeable staff who can help me take my project truly next level. I love walking into a well organized and clean, and INCREDIBLY well-stocked space. I love ZERO chemical fumes from cheap Asian fabric imports. There is absolutely nothing about this place I don't adore- except that it's 90 minutes away. read more

The old place just is not the same! Went in today, to look for fabric for misc. projects. Other than one staff person saying, Welcome, as I entered the store, no one offered to help me. The only actual interaction I experienced was a staff member " barking at me" Not to touch the bolts of fabrics! No thanks, never again. From now on I'll shop, Mood New York on line or Top Fabrics, LA on line. They send swatches promptly and prices are very reasonable. And this way, you can avoid being harassed ( barked at) by the fussy prima dona. read more

Has been my favorite fabric store for over 40 years. Was just in this week and I must say I am a bit apprehensive. The stock was obviously not being replaced. Lots of empty shelf space, in the fabric trim and notions areas. I hope we are not going to lose this legacy business. read more

Great selection!! Beautiful fabrics!! Sad I have to drive into SF for quality fabrics these days, but well worth it.

This store is an absolute gem! The selection is broad and reasonably priced and the staff (in particular the owner Sharman and Marea) were simply delightful to work with and extremely knowledgeable. They are true experts! I highly encourage you to stop by Britex for any projects. read more

I'm writing to share my experience during a recent visit to your store. While I've long appreciated Britex as one of the last independent fabric retailers in the city, I was disappointed by the service I received and by a store policy that I believe is in violation of debit card regulations. After spending approximately $30 on buttons, I returned to purchase one additional button and was told there is a $10 minimum for debit card purchases. I'd like to point out that, under Visa and Mastercard rules, merchants cannot impose minimum purchase amounts on debit card transactions. Doing so is a violation of your merchant agreement and creates unnecessary friction for customers making legitimate small purchases. In addition, I found the interaction--particularly with the individual I understand to be the store principal--unwelcoming and dismissive. This tone felt especially out of place given the nature of the business and the high-touch service one typically expects from a specialty retailer like Britex. I hope you'll take this feedback seriously. I truly value having a store like Britex in the city, but I would encourage a review of both customer service practices and payment policies to ensure a more positive and compliant experience for future shoppers. read more

LOVE this place, best selection, knowledgeable, friendly staff, fair price for quality goods. read more

Britex Fabrics - Fabric Stores Near Me - San Francisco, California

the people working there are fantastic. Anything you need, they can show you right where to find it. And they have such a huge selection of everything! read more

Britex is the PERFECT place for any DIY sewing projects. They are so thoughtful and give great advice whenever I come in to make a Halloween costume or anything else. Their knowledge is completely above and beyond. Thanks read more

I went in looking for beads to fix up my wedding dress and while they did not carry what I was looking for, they helped me find the perfect alternative to reinforce the damage! Their customer service was top tier! read more

What a wonderful store! I was able to shop during their remnant sale and they had remnant pieces in several areas within the store. Their wool selection was so colorful and loved the way it was organized. High end fabrics and buttons, will return. Very friendly and knowledgeable staff! read more

The service is second to none here. They are very knowledgeable and helpful. The fabrics can be pricy but they carry high quality Italian fabrics that luxury brands use too. read more

Douglas was amazing, you can absolutely tell that he loves what he does and he's damn good at it! He found us exactly what we were looking for, and we were in and out of there in no time! We will definitely be back to see Douglas again! read more

Very friendly and helpful service, and great selection of silks in every color you can imagine

I love coming here. They always make have what o want. The selection is great and the service is outstanding. read more

Britex Fabrics - Fabric - Fabric Stores Near Me - San Francisco, California

Britex is a staple to go to in San Francisco, it is such an amazing place to visit to be inspired by the gorgeous fabrics, and learn new sewing techniques. I love hearing about the new selections that they get in and about the wonderful things that I can make with their materials, they have such a diverse selection and is an iconic landmark. read more

This store is iconic! A must-visit when in SF. It is the place in the Bay Area for quality and unique fabrics, buttons, notions, etc. On top of their great selection, their staff is wonderful and knowledgeable. They answer my many questions and always point me in the right direction or show me something super special that they just got in. I can't recommend Britex enough. read more

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Anyone else remember Plant Warehouse? It was this dinky place in Pacific Heights with overpriced waxy green things. Literally no reason to buy them except to "support local" - not when the plant station over at Home Depot or what have you had the exact same thing. Oh yes, however, there was one other reason: the free wine, cheese, and chocolate platter. The smart owners of Plant Warehouse knew their selection was only okay, so they plied money from customers by first getting them sauced. I always left with some little potted thing, if for no other reason to thank them for the afternoon buzz. I can hear you asking now: what in the heck does this have to do with Britex? Let me give it to you plain, Britex: your fabrics are astoundingly overpriced AND your service sucks. Today I came in for O rings, which I use often in harness making. The women downstairs with the fabrics were polite enough but didn't offer to help even though no one else was browsing. Upstairs I find my O rings and go to grab them in a box, the lady nearby barks: "I'll take it out... [me not hearing her] I'LL TAKE IT OUT." I guess theft in SF has gotten so bad that criminals are hitting up the fabric stores for purse and belt attachments. Jesus H., lady. I'm not going to wander off with your O rings. I asked if she had a size bigger and she said, "What you see is what we got, maybe try the hardware store?" It all just rubbed me the wrong way. At $3.50 per piece, I only bought two on a credit card. The woman downstairs of course was like, "You don't have cash??" Listen Britex, we really shouldn't be having this disagreement for $7. I counted four people working that day, and you're definitely not moving enough product to pay one of them minimum wage. The % the credit card company should not be your chief concern, and alienating me over it will surely send me back to the other stores next time. I'm giving four stars here because many fabrics Britex carries are really unique and lovely, and this store is a legacy in San Francisco fashion and interior decorating. I don't want it to go away. But at the price you charge, Britex, you should be giving me massages, Waldorf salads, and doing my taxes for a $295 yard of sequin (no really, I actually saw this). Concierge service, you know? Make it fancy. read more

Britex Fabrics - Fabric Stores Near Me - San Francisco, California

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I originally gave them 2 stars, the extra star being for the beautiful fabric they carry. However, I received such poor customer service that I now give them 1 star. The $50/yard linen fabric I ordered was damaged (fold did not steam or iron out). Note, I am very experienced with linen fabric. When I finally discussed the situation with Flynn, he was going to ask his manager to honor a credit or a discount on the next purchase. Well, apparently they didn't care, nor did they bother to even respond back. There are many places that sell equally beautiful fabrics. If the customer service experience cannot match the quality of their product then it's time to go elsewhere. read more

Britex Fabrics - Fold did not iron or steam out of fabric - Fabric Stores Near Me - San Francisco, California

Britex fabric never disappoints. When I've needed customer support for online orders it's been great.

The best assistance getting exactly the fabric I needed. I even called ahead to figure out where to park and they help me with that. I couldn't be more delighted with the experience and the fabric. I walked away with. Long live Britex! read more

The selection of Britex is always outstanding. I found so many beautiful fabrics. The stuff is so helpful. The lighting is good inside.

Over the years I've been to Britex on Geary for buttons, fabric and lace for various projects. Located next to a soon-to-be closed Gumps, this Britex has better lighting and is in a nicer space than their previous location. A few weeks ago I went to Britex for their sale - and found the most gorgeous Loro Piana cashmere fabric to make into a cocoon coat. I also found a silver zipper and purple silk lining. I wanted to make a cocoon coat that fit my proportions instead of altering an off the rack jacket. I was helped by a lovely young woman with short hair and glasses (I think her name is Celeste?) on the first floor and she was patient in helping me pick out the purple lining - I was torn between magenta and purple and purple won. I brought all the materials to a local tailor (recommended by Britex) and she made me the perfect jacket! I'm not sure where the hate is coming from for their service but I've received nothing but great service from them. read more

AMAZING selection of uncommon luxury. I found fabrics that I couldn't find anywhere else in the Bay. The customer service was impeccable. The silk selection was very well curated. If only I had more time to explore and sense read more

I love this place and get all my fabric essentials here. The fabric is top notch and the employees are always helpful and kind.

Douglas gave us excellent service. Highly recommend him. Britex has a fabulous selectionof fabrics. Prices are competitive and excellent value. read more

It's the ultimate candy store for fabric lovers! They have so many beautiful fabrics and the staff is so knowledgeable.

Love the button section! So many choices that it was hard to focus until a britex staffer came to my rescue. I showed her my fabric swatches and she found rhe most amazing buttons - perfect size and colors for my reversible quilt jacket. read more

Amazing team! Ask for Douglas. Great taste and fabulous service. 10 out of 10!!!! The fabric selection is incredible. So glad they have been here for all these years. read more

Always a wonderful experience shopping at Britex from start to finish. The employees are warm, friendly, attentive, and helpful. The selection and quality is top-notch. I highly recommend shopping at this long-standing family owned store! read more

This store is so elegant with fabulous fabric, the best! They have everything you need to make gorgeous clothes and accessories. I just love the experience and have loved coming to this store for years! Ann Mullen read more

Britex Fabrics - Fabric Stores Near Me - San Francisco, California

I'd never been to Britex before, mostly since I love a zillion miles away in another country. My best friend brought me to Britex and I must say, I have never seen such an incredible selection of fabric and buttons in my life. Douglas was darling while I got all weepy over my later mother, who was an extraordinary seamstress, and the whole experience is one for the memory books. Thank you. J. from Canada. read more

Douglas was the epitome of class, style and approachability as I wandered intonthe store for my first time. WOW. It feels like the Tiffany's of fabrics. Bravo. Jamie was so knowledgeable and helpful as well they helped me find just exactly what I was looking for. Thank you so very much. what a wonderful customer experience as well as the depth of premium fabrics they have! If you're edith head inspired and wanting to find classic well made fabrics that will last a life time, stop by here! Corinne (They/them) read more

Great selection of fabrics and a chair for my grandson to play video games while I shopped.

As a long time San Franciscan I am familiar with the Britex store as I went there many times years ago. Fast forward to today when I visited the store to find fabric for many rooms of furniture which I now wish to reupholster. To start, I was looking for a linen to cover a large upright chair in my foyer. I have never felt so UNWELCOME and approached with such rudeness in any store, until today at this store. There are a couple/few levels to to store which would lead anyone to believe there are many fabric options. I was met with a woman at the front door who immediately asked what I was looking for and presented me with two boards of linen fabric (someone later told me she was the owner). She was very pushy, not a smile once and dissuaded me from looking upstairs and told me I wouldn't find anything there. Then on the second floor I saw other linens, asked for someone there to help me and requested a couple of samples. She told me they were short staffed due to (the day after) holiday, yet there was NO ONE other than me, as a customer on the floor. Come to find out from this staff person they don't provide swatches and I should take a photo with my phone. What? Isn't fabric meant to be seen physically against the light and "felt" in a room? Especially when you are paying 5 times the amount of a similar fabric elsewhere (yes, I did go to another store with options and swatches). The woman here provided 3 tiny samples begrudgingly as she asked me how many items was I recovering, like I was stealing the store! She said it was their policy! I don't know what kind of policies the owner has but it sure isn't CUSTOMER service. I never felt so TOTALLY uncomfortable as I did in this store. I was shaken. The "name" is not the "same" as it used to be. On the first floor, when I was leaving, like a gentlemen, Douglass provided two samples for me. The owner cut him short when she saw us; "Douglass, I need you here to help (by the register)", yet he took the time to complete what he was doing, helping me. I sensed he felt uncomfortable... Because of this whole shopping experience I can never go back to this store. And I hope, you too Douglass, find something better. Customers can find better elsewhere and anyone I know looking for fabric. read more

Superb quality and excellent service, always. Nobody has a better button selection. Best place to go for dressmaker made-to-your-personal-dimensions garment fabrics, including horesehair shaping, underlinings, and silk linings. I'm very tall, shortwaisted, with broad shoulders large biceps, broad back, full bust,, long arms and long legs. Off the rack is very difficult to fit properly. Pants are often too short and arms too tight. If you prefer European designer/Asian styles, this store has the fabrics to do them justice in the flattering colors you prefer. read more

For Halloween at work, we all decided to dress like a coworker since his uniform is basically a black tshirt and blue jeans everyday. Super simple right? To make it even funnier, a coworker printed out his face and we decided to make masks. Stopped by Britex Fabrics on Friday, October 28th around 5:45pm to buy elastic for the masks. I've never actually been to Britex, but it's a great store if you need any kind of fabric or accessory to make any type of clothing, etc. Perfect if you plan on making your own Halloween costume. I looked around a little bit while my coworker was standing in line for the cashier. They have a great assortment of buttons, ribbon, lace, etc. If I could sew, I'd love this place. It's a huge store. I think two or three stories. So when it's busy, it can be hard to flag someone down if you need help. Great selection, but like other reviews mention, they need to work on their customer service. read more

Britex Fabrics - Elastic Selection - Fabric Stores Near Me - San Francisco, California

Wow. Hadn't been here in over 20 years. Tons of fabrics. Great customer service, no parking for blocks ($13 for a parking garage for super quick spree), and very fluffy prices. Not much has changed. Accompanied my dear wife who is flying with a fabulous gift idea for a generous friend and her family. If you can afford it, they have all your sewing needs - from scissors to beads to boas to pin cushions and buttons, linens, wools, upholsteries and laces. Fun trip! read more

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An absolutely wonderful place, a sewist's dream! Everyone was very helpful and nice. We would certainly travel to visit this place again, well worth it. Douglas was awesome and gave great advice! read more