Diane is amazing! She did a great job adjusting straps and adding padding to a formal dress. Lovely…read morepersonality and very welcoming! Will come back!

Diane is great and does a great job. it says I need at least…read more85 characters to post so am going to babel till I hit that limit.

Went in for my wedding dress I just got in, she took me right in! She's extremely knowledgeable, so…read morekind, makes you feel comfortable, and TRULY cares about her work. We took over two hours to do some alterations and she went past her closing time to ensure everything was perfect on my dress. Overall incredible experience with her, I'm very thankful she's close by. The price is extremely reasonable. Thanks again Liz, can't wait to pick up!!

This woman is the best seamstress I've ever watched work. She did an excellent job an altering a…read morecorset type top for me when I left except me like it was made for me. She is jovial and does joke around. The aforementioned review is unfortunate. I didn't take her for a person like that in the smallest way. I am a 64-year-old disabled senior citizen, and she was nothing but respectful and professional to me.

My favorite coat tore apart at the seams on one sleeve. I took it to another tailor with high…read moreratings in Lincoln. It took several days longer than quoted (9 days total), and upon receiving it, noticed that the seams were not completely sewn. On top of that, the liner was poorly mended. Frustrated that I had to wait so long for such crappy work, I looked up Joshua's. I should have taken it there from the start. I missed the guy's name, but it was complete when he said it would be and the quality of his work is easily better than the previous one. I may have finally found a tailor I can trust.

Expensive and unfriendly. I wouldn't mind paying for good work but the customer service sucks here…read more I'll go elsewhere every time.

No response when I reached out via email to enquire about a sweater repair... would love to support…read morea local business person

this is my favorite store in the whole wide world. The owners and staff are lovely people to do…read morebusiness with. This is the only store where I can spend over $1000 and leave happy - their suits are high-quality and well tailored the best part about it is they are extremely affordable but will make you look like 1000 bucks- if you're looking for a suit store that's going to give you more options then men's Wearhouse JCPenney, Go to this store - because you're gonna save a few hundred dollars and wear one of the finest suits with the best quality fabrics- one thing about me if I'm gonna spend money on a suit the quality has to be great - believe me you won't regret it- these people are very honest professional, and they prefer to good customer service then to scam somebody off of their money- I have been going to them for years and never had a problem as a matter of fact I get the greatest discounts ever - and save lots of money because they value my service and I value them. I wouldn't buy my suits in nowhere else. I believe a lot of the negative reviews that I am seeing online is coming from people who have been scammed by a false company that scams people online- however this suitmen it's not a scam this place is top-of-the-line and they keep their word or your money back - I am a proud and loyal member of and I will continue to buy and send my whole church to purchase from them because they are truly an amazing company and staff - who really care about their customers- IM A LOYAL CUSTOMER!! ** 5STARS** Best regards Pastor Carlos Crespo

DO NOT BUY ANYTHING FROM THIS SUITMENS MENS STORE. THEY REFUSED TO EXCHANGE FOUR SUITS FOR A LARGER…read moreSIZE. From a size 1XL to 2XL and they still refuse to today 6/27/25. They were a gift and I lost over $200.00 to SUITMENS MENS CLOTHES during Christmas holida. They never give you a website or phone number. I asked faithful Google who gave this info. The number I called is 925-217-7353. I sent a copy of the return address Sent from my iPhone On Feb 11, 2025, at 02:12, service@suitmens.com wrote: I sent a copy of the return address Sent from my iPhone On Feb 11, 2025, at 02:12, service@suitmens.com wrote: Dear Customer, Thanks for your reply. We are very sorry that we do not provide return labels. If you want to return the product, you need to pay for the return shipping yourself, or can you find a carrier with lower charges? We will refund when we receive the returned package. Thank you very much for your understanding. Fri Feb 07 12:09:24 CST 2025， Suitmens, I am so disappointed to receive the suits I sent back to you to exchange for a larger size came back to me as address unfounded. I will be writing the State department about your company and distract any man or women I know to not order ANYTHING from your website. Two suits have come back to me with the address unfounded. Send me a return label or your company will lose money because I will also write a bad review on Suitmens and our Consumer Affair about your company! Diana Sent from my iPhone On Jan 30, 2025, at 19:20, Good day No I cannot keep the sizes. They have already sent back. Please see attached copy of post office receipt. Sent from my iPhone On Jan 16, 2025, at 20:17, service@suitmens.com wrote: Dear customer, Good day. Because returning items takes a long time and shipping is expensive. We have a suggestion, you can pay additional $72 and we will resend you the same item in the 2XL size you need and you can keep the item you received. What do you think? Thu Jan 16 19:34:19 CST 2025， Dear Sir/Madam, I must return all 4 Suits for larger sizes. Can you please send two return labels for the 4 suits. I need size 2XL in all suits. Please respond as soon as possible to make this exchange. See both parcel labels picture is attached. Thank you Sent from my iPhone THEY NEVER SENT THE EXCHANGE! DO NOT BUY ANYTHING FROM SUITMENS

Service level can vary greatly with this chain and is certainly a reflection of leadership. I live…read moredown the road (very close) to the Marlborough location and will drive out of my way to go to the Framingham, stand alone location on Rt 9. The Framingham location is usually more busy but has MUCH better and more friendly service. They also typically remember me when I come in, which makes a big difference when you are spending large money on a suit. Wedding: We did our wedding through them and had great success. Grooms were scattered around the country and Men's Wearhouse was a good choice so that everyone could coordinate with their nearest location and pick up and drop off at any location. Price: You can find less expensive mens wear ...but the old adage of "you get what you pay for" is true. service included, is worth a bit more. Alterations can add up.

I went in to the Auburn, MA location with my son and his fiance to purchase a suit for him and…read morechoose rental suits for his groomsmen. We were greeted by a young man who just said "yah?". When we said we had an appointment, he said he had to get someone else. Another young man (Matt V.)comes out, no smile, no greeting and asks what we are there for. He took down the wedding party information on his Ipad, never once smiling or making eye contact and acted as if we were keeping him from something else. He told us that one of the rental suits we were looking at was boxy and we shouldn't get it. But offered no suggestions for other suits. A third young man came over and started asking questions. His fly was unzipped. I started asking questions about the kinds of suits and colors (we wanted gray) and both told us we would have to rent tuxes. My son said he didn't want that style (several times, actually) and could they show us some options/samples. We were informed that they do not have samples of the rental suits. How is someone supposed to rent suits for their wedding and not actually see what the suit looks like? I then asked if we could see something similar. Matt sighed loudly and walked from behind the counter. The other young man then says something about us having to choose from what is in the book. I said again that we were looking to purchase a suit for my son. They both acted put out that that is what we wanted and exchanged words between themselves. Then a woman came out of the back and told us we had to get a tux if we wanted gray. I then said we were going to reconsider where we got the suits and left. If I could give this store 0 stars I would. The employees have almost no working knowledge of the product and customer service was non-existent. We should have left as soon as the first guy greeted us with "yah".

Bassy saved my wedding dress and my wedding day!…read more I had originally gone to another tailor recommended by the boutique where I purchased my strapless princess gown. Unfortunately, the work done at the other tailor's shop left my dress butchered. When I realized something was wrong with the original tailoring, it was two months before my wedding. I was distraught because I didn't think a new tailor would take me due to the limited time before my wedding and it being right before bridal and prom season. However, someone recommended I contact Bassy and I'm so grateful for their rec! Bassy listened to my concerns regarding my dress and what the other tailor had planned to do to it, advised me to take back my dress straight away, and booked me for an appointment ASAP. Within a week Bassy had me in her shop to assess all the damage that had been done by the previous tailor: (1) the hem was uneven by inches; (2) the train was lopsided; (3) the bustle was just a loop and a button that would be visible and unsecure; (4) the bodice was taken in so much that three people were needed to zip me up, which (5) left the zipper of my dress straining and puckering; (6) so much of the bust was trimmed away that my chest was exposed whenever I moved; and (7) they made a sash instead of the custom shawl I ordered for my ceremony. The worst part about the original tailoring work is that so much fabric was cut away there was barely any fabric left to correct the shoddy work. My dress was in really horrible shape and I knew I wouldn't be able to find or order another dress in time for my wedding. Despite the multiple problems with my dress, Bassy assured me she would find solutions for the above issues and she did! Bassy evened out the dress' hem by rehemming it and removing a portion of its petticoat to ensure it kissed the floor evenly. For the train, she adjusted it so it would be symmetrical and less oblong. It looked gorgeous trailing behind me as I walked down the aisle. The bodice was a tricky fix, but Bassy executed it perfectly! To expand the bodice, she needed extra fabric and found it within the seam allowance of the bodice's panels. She undid every panel, let out a little bit of fabric from each, and carefully stitched the bodice back up so that each panel was even and proportional. She was able to expand the bodice while also making it look like it hadn't been deconstructed. Bassy's work allowed me to properly breath while wearing my dress and my mother was able to zip me up by herself with no trouble! Bassy also created a custom shawl for me that looked like something Audrey Hepburn would wear! The attention to detail is so incredible! Bassy made the shawl so there was a slight curve in the front that elegantly hugs my collar bone. I love this shawl so much I plan to continue wearing it for special events. The most incredible fix Bassy made to my dress is the bust. I thought I'd have to wear my shawl the entire wedding. Instead, she came up with the incredible idea to build up the bust of my dress with additional fabric. The original bust had a cat eye neckline with draping across it. Bassy was able to expand the bust above my chest and next to my underarms to give me more coverage. She did this by building up fabric that mimics the original bustline's shape. The final result is beautiful! No one would ever know that the work Bassy did was not part of the dress' original design. I'm incredibly grateful for the amazing and transformative work Bassy did to my dress, her professionalism, her expert advice, and her direct and honest communication. She always set realistic expectations and provided alternative solutions that would not compromise the integrity of my dress or its overall style. Bassy is also just a lovely person to be around. I was really sad about the state my dress was left in by the previous tailor. With each visit to Bassy's (and she booked me for as many as needed to get my dress perfect), I felt better and more confident. Bassy saved my dress, my wedding, and my peace of mind. THANK YOU BASSY!!!

Very expensive! Piles of uniforms left ontop of a table and a dress half folded onto of the piles…read more My dress was almost going to be left unzipped in my broken bag. Very very expensive! I found somewhere else and it was more reasonable!