Although I opened my accounts up at other NBT locations in NY and MA, I have recently ended up at…read morethe Nashua branch on a couple of occasions for transactions. Ive used a teller to handle either deposits that I did not want to put through an ATM or some other transaction like a bank check. The tellers have always been outgoing, friendly and efficient. Its worth noting that the customer service by this branch's staff is exceptional. On one notable occasion I had to get a sizable bank check and the teller was fairly new and still training. Unbeknownst to me they had given me the check without a signature on it. I left the bank and had already driven away when the bank manager called my cell to ask me to return and get the check signed. They were very apologetic and handled the situation professionally. The way in which they handled it actually left me with a positive impression that overshadowed the inconvenience of the original mistake. This location is on main street in downtown Nashua. Parking is either metered street parking or the city garage. ATM is the "enhanced" kind that does not require envelopes for deposits. If youre in the area looking at banking options, I recommend NBT. They are a little bigger than a local but smaller than the mega giants.

I just wanted to thank Tera who gave excellent customer service service when I visited the Pelham,…read moreNH branch with my mom last week. My mom was worried that a deposit hadn't gone through and Tera expertly put my mom at ease by explaining that it wouldn't appear on the most recent statement yet but the deposit went through successfully. I really appreciate how she treated my mom with care and respect even though my mom was initially very upset about it. She left in a much better mood thanks to Tera's excellent communication skills. Thanks again, Tera!

The bank acquired Enterprise Bank, they changed. Their infrastructure is very outdated. Online…read morebanking is a joke. They actually cut a check to pay bills and it takes forever to reach the payees. Good luck paying credit card on time. I was traveling overseas and logged in one time, they locked my account. There are definitely better alternatives than this bank.

I left a negative review on here yesterday by mistake which was supposed to belong to triangle…read morecredit union and I have fixed that. But I would like to give another shout out and five star review to grant State credit union for being there every time I call on them for a loan whether it's for personal or for business this is a wonderful bank to build a relationship with and they're always there when you need them. I would highly recommend doing business here.

Excellent staff that's makes customer interaction a breeze! We dealt with Cheyenna Woodward and Deb…read morewho were fast and efficient. Granite State Credit Union makes doing business easy and personal. Thank you Chyenna.

Conveniently located in downtown Salisbury and off Route 1, although, getting into bank can…read moresometimes be a bit of a challenge depending on traffic. The inside lobby is huge and the staff are always friendly and helpful. The drive-thru is convenient with enough space to turn into, along with an exterior ATM booth.

It's been around for 100 years now, and there's a good reason that St. Mary's Bank named Best…read moreCredit Union. The service I've received is above excellent, the people friendly and helpful. It reminds me of what good service standards used to be. Completely opposite of the terrible, fee touting banks such as Bank of America... these guys are a good old fashioned bank. They do have online services and modern conveniences, but behind it, they are here to help, not charge fees. If you're looking for a good bank to deal with, it's these guys.

Slowest service ever. 45 minute wait, and counting, just talk to someone. Three full offices and…read moreonly one person assisting people.

I went to this bank once before when I needed a cash advance. I had no issue before and was able to…read moreget the 2000 dollars I needed. This time I was helped by a nice woman named Jacqueline. However, she kept getting interrupted by a large teller next to her who kept butting in and not minding her business. Anyways, she told me I could only get $1000. I told the woman she was rude and I left. If it was just Jacqueline, I would have done business with this bank. By the way, I went next door to Citizens and they said I could do a cash advance with any amount, so they got my business. Plus, the woman there was really nice.

My experiences at this bank, which includes checking, savings accounts and home equity line of…read morecredit has always been exceptionally good.