Hello, and to whom this may concern, I have been banking…read morew/BOA yrs. now & even when I left N.H, I kept BOA. I never had a problem anywhere w/anyone employee & always very kind, friendly & courteous. I will keep BOA as long as I have banking. Sincerely, Shirley Barandiaran p.s My BOA is in Exeter, N.H

Ok, I know during this pandemic many banks are temporarily closed but seriously, it's the only area…read moreBofA in busy Exeter AND has no working ATM? We had to drive 40 minutes round-trip to Portsmouth and through a construction zone at a snail's pace.

i was notified by td bank fraud person that my credit card had been illegally used at a large…read morevariety store in texas, with an attempt too spend more than $6,000. my crredit was immediately frozen by tedbank,.that happened 10 days ago. i have spoken to personnel at the sratham btanch of td banks about reissuing a new credit card and also sending me a book of new tdcheck books. as a homebound person, i cannot come in to the bank to get a new credit card personally.right now, i cannot pay any bills eithetr by chedck or credit card and just now, when i tried to phone the stratham branch of td bank to personnaly request that credit ca rd and checkbook be mailed to me to me via usps immediately, the phone rang for 15 minutes, unanswered!

This branch has singularly turned me off TD as my personal financial institution. While the hours…read moreare nearly impossible for anyone with (1st shift) working hours, it is the DMV-like speed that everything moves that articulates how little they care about the customer experience. A 20-minute wait in the drive-thru is completely normal. Better yet, they will close the window without notice while there are customers in line that have been waiting patiently. There are plenty of other banking options. Choose anyone else.

Unable to cash a check for $200? They could deposit it, but…read morenot cash it? From my citizen's bank account? Which has a balance over $5000?

Run don't walk. Hidden and disclosed exorbitant fees, poor service, rude personnel. The local…read morehigher rated banks are higher rated for good reason.

Unbelievably inept. Just breathtaking. I've endured their nonsense for many years. Today, all I…read morewanted to know was what the max amount of a money order was. A teller at a branch would have that answer in literally 2 seconds. These clowns now block you from calling branches, all calls go to a central number with foreigners who don't understand English. After NINE MINUTES of him NOT being able to answer that simple question and wanting my callback info, I realized I am banking at the WRONG place.

I have been a member for 38 years. In the last six months:…read moremy checking account was closed by a member's mistake, which caused me financial difficulties, I was given the wrong debit card, a death certificate was misplaced by a manager and a different manager said he would phone me with answers to my questions and never did.

I love this place, as much as you can love a bank I guess. The great thing is that they are not a…read morebank...no crazy fees and minimum balances for regular checking and savings accounts. I came to this credit union from a friends recommendation after not being able to get a credit card from TD Banknorth about 5 years ago. I was under 18 but had been making deposits with them daily and they insisted I have a co-signer due to my lack of credit history. Instead of working with me they allowed me to close 6 accounts and take out all my money. I came to Northeast Credit Union with no accounts there, no credit history and being 17 years old and asked for a credit card which they issued me. I have been there ever since and no matter what branch I go to everyone if very friendly and I have never had a complaint about anything whatsoever. This particular branch I go to most often since it is close to my work. I had a problem with some credit card fraud a while ago and they helped me resolve it very quickly and made me feel so much more calm and secure and that everything would be okay. Peace of mind is great in a situation where you feel so helpless. ATM is awesome because it takes cash so you don't have to fill out any envelopes and the money is available immediately. Plus this one almost never breaks down or has any problems. I think only once in the past 7 years I have been going here has the ATM been out of service. Got to love that reliability. Free checking with no minimum balance, minimum balance on my savings account is only $5 and online banking which I use all the time and saves me about $300 a year in stamps. This is as good as it gets.

this is the worst bank possible, I went and opened up a new account went back a couple days later…read moreto ask some questions. Tell her told me when things would be available and how to do things for me so I went on the day that the teller told me to do so with my account that I was trying to do and it wouldn't allow it so I ended up calling lighthouse credit and they basically told me I was so I told them I want surveillance I'm gonna call Better Business Bureau that they lied to me and now they're trying to manipulate me. They're just the worst kind of customer service people and I feel that they're just not understanding what people say to them they want you to understand what they say to you and that's not a good relationship with a bank.