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    NBT Bank

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

    Services - NBT Bank

    Auto loan

    Business banking

    Business loan

    4 More Services

    Currency exchange

    Mortgage services

    Personal banking

    Personal loan

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    Citizens Bank - Guy with bow tie giving low interest rates

    Citizens Bank

    (5 reviews)

    My son and current depositor applied for an AMP credit card designed to be a person's first credit…read morecard and was denied for a lack of credit history even though he's been using my credit card. It's false advertising and not cool. If I could give zero stars I would!

    Been a citizens bank customer for a long time, but if this location was my first introduction to…read moretheir bank I probably would've gone elsewhere. Came here on a Saturday morning with my son to cash a bunch of savings bonds and open up a savings account for him. TWO HOURS of our lives we will never get back. Yes I said TWO. The struggle is real here people. There were 3 tellers behind the counter and only one person in the offices who has the ability to help customers open accounts. So while we waited for over an hour to open an account, we got to hear what each of them did the night before, what they wanted to order for lunch, etc.... Not only was the wait painful, but listening to one of the tellers who was completely full of herself talk about herself over and over, "I can't believe I'm eating this, I have a photo shoot this afternoon" made it even worse. Gross. Unfortunately, when we got there, there was already another mother with her daughter doing the exact same thing. 2 videos later, and a review of every account she could possibly open, it was our turn. While I think it's great that he was explaining all of their options, knowing that several other people were waiting, he should've given them all the materials to take home and review rather than reading through each of them with them! When my son and I sat down he apologized for the long wait, explaining that he was the only one on that day who could open accounts. Yeah we get it, but improvise and make it happen. Waiting over an hour to open an account is ridiculous, period. The next hour was spent opening my sons account and repeatedly correcting the gentleman with what WE actually wanted or what he was supposed to be typing..... I had to remind him 3 times to put in the correct address. Ugh I will never return to this location again, ever. I can only hope I don't have the same experience at another location because I will be forced to changed banks if that happens.

    NBT Bank - banks - Updated May 2026

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