Love a Toyota ! such a great product!I had a Toyota sequoia for 16 years and it was a vehicle I…read morejust loved! Wish I had Highlander Grand limited.

My experience with the service department was not good. Difficult to even schedule an appointment…read more(in fact had to call the manager to do so) and then after they examined my Bluetooth for an hour and a half while I waited, they said that they needed another few hours to diagnose the problem. The only shining star was Val!!! He's going above and beyond to rectify this situation for me. He is a first rate indiviual... truly cares about his clients and is sincere and hardworking. Val is the only reason I'd return to Carlock Slidell to purchase another vehicle or recommend this dealership. He deserves a raise!

Guy is a liar and thief. Sold me a Subaru with a bad head gasket. Within 24 hours it blew. Guy kept…read moremy $500 and in order to get my money back I had to do a stop payment otherwise he would have kept that too. I had a Subaru dealership verify that problem. He sold me a bad vehicle and then lied and said the DMV would give me my $500 back. He will not give me my $500 back!

From the owner: Top 2 Bottom Motors is a pre-owned auto dealer that puts honest customer service at the forefront…read more We're family operated, and we promise to treat you like one of our own. When it comes to ensuring that our lot only houses quality vehicles, our staff always does their homework. Our cars are only bought from sellers as reliable as we are, and we specialize in low-mileage vehicles that have solid records. We even put together a book report for every customer, which includes a free Carfax and previous service dates. New cars are added to our lot each week, and we're proud of each one. Our guys are all about making sure you drive away with confidence.

American Automotive Group has a huge selection of preowned vehicles…read more All of their cars, trucks, and SUVs have excellent prices. Randy Caruso and his team go the extra mile to get you a great deal on a wonderful vehicle. They have a great website with a lot of pictures of their inventory. You can basically shop from home and then go there to pick up your car. The building used to be Delgado college and has been totally renovated. They opened a couple of months ago and it's definitely a place to check out if you're shopping for a vehicle.

Although the car we purchased has turned out to be a good car and has had no real issues, this…read moredealership really needs someone managing it who knows about customer service. There is a complete disregard for customer service when it comes to communication. Everyone is pleasant to speak with..... when you can get ahold of them. No consistent business hours and if your expecting someone to answer a call you have about a 1 in 20 chance that your call will be answered. It's a shame too because they could be a great dealership but whoever is at the helm is not steering the ship in the right direction. I know they had a tragic event to overcome but basic communication is not too much to ask of a customer. Can't say I wouldn't buy from them again but hopefully they get their customer service on track because it would be a quick walk off the lot if they don't.

My wife & I recently purchased a barely-used Trailblazer from Michael James @Lakeshore, & can't…read moreemphasize enough how easy of a process it was. I can't speak to other people's experiences, but our process with Michael was no-nonsense, to-the-point, with no sneaky add-ons, etc. 4 text messages, a quick test drive, & we were sold. The entire exchange, including our dealings with the finance dept. were quick, painless, & pleasant. I'll gladly return or recommend.

I brought my 2019 Ram 1500 5.7 L into the Dealership on 9/30/2024 due to a ticking noise that…read moresounded like the infamous cracked exhaust manifold which is very common with ram trucks. Luckily I was still under my manufacturers warranty or so I thought. After the Service Advisor Chris looked at the truck he confirmed it was one of several possible issues and that it would need to be further investigated. With the earliest time for an appointment being 10/14/2024. The dealership was unable to repair or order my part until 3/17/2024. It took the Dealer 5 months and 4 days to order a part for my repair. This repair is a COMMON issue on these trucks. The service advisors did not provide any update to my work and ignored messages left on voicemail. The only was to talk to them was to show up to the dealership once every few weeks for an update. After repairing my truck due to my service advisor CHRIS Poor paperwork skills. The dealership did not honor the manufactures warranty because it had expired on 10/13 and my truck was not Diagnosed until 10/14. Even though I was told for 5 Months and 4 days that this work would be cover under the original warranty. I strongly advise anyone with warranty work to go to another dealership. The advisor and management simply do not care about providing a good customer experience. No attempt was made to honor the manufacturer warranty even though it was the dealerships fault for not recording the correct documentation.

Pray to God that you don't break down (under manufacturer warranty) near this dealership.. The…read moreservice department will shrug their shoulders and tell you sorry about your luck ... Do better .....

Let me tell you! When I say Gabrielle and Travis went above and beyond for my family....Baby they…read moredid. They made the impossible, possible. If it were not for them pushing and trying we would not be driving this 2020 F-150 today. Go see my people today!!

I am the type of person that speed walks past the kiosks in the mall because I don't like pushy…read moresales, so going to car dealerships is kind of an anxiety-driven task for me. I had visited Honda of Slidell twice; the first time was to look at older Honda CR-Vs and the second time to sell Rhonda the Honda. The first time, I made an appointment online and met with one of their sales guys. He was very kind and the test drive was fine, I just didn't love the model of the year I was looking at though it was the year I was in the market for. I didn't receive a copious amount of phone calls following my visit, and I appreciate that the sales guy I had worked with didn't push it with me. As luck would have it, I was able to buy a Honda CR-V from a family member, and needed to get rid of Rhonda the Honda. I had put an Instant Cash Offer request in online and a couple of dealerships popped up for me to have the car inspected with Honda of Slidell being one of them. I was contacted by someone from this location asking if I'd like to set up an appointment and I had one on the books days after I made the request... Now let me tell you a little about Rhonda the Honda, a 2007 Honda Civic that had seen better days. She was in pretty bad shape. I really don't even know how we got it to this location without her kicking the bucket. While I had high hopes of getting a certain amount, I knew in my heart that she wasn't worth much anymore. That being said, John Roberts whom I worked with this time around, still put her through the maintenance check and came to me with the laundry list of issues my ol' Rhonda had, and why it wouldn't be the value I had had in mind. I still felt the need to negotiate a little and he acquiesces, taking my request back to his boss. With a clear explanation, he found a middle ground and we shook on it. To be honest, it's that feeling when you sell your textbooks at the end of the year, and are kind of sad, but also kind of happy to be rid of them. The process was quick, and the check came in no time. John Roberts was very kind, knowledgeable, and not in the least bit "car salesman-y" to me. I had had a guy friend there to help me get a ride back and at no point did John direct the conversation to him which I know is sometimes an issue women have on car lots. So thank you, John, for buying my sweet ol' Rhonda the Honda, and I hope for your continued success at Honda of Slidell.

I had an eight year old Honda Pilot that unfortunately needed a new transmission. I foolishly…read moredecided to have it repaired/replaced at Honda of Slidell. I should have listened to my gut feelings and went to an independent transmission shop. I received an estimate from the sales service associate for the transmission replacement with a very high markup. The final price was significantly higher than the estimate, since it is already overly inflated. Honda of Slidell added freight charge (this isn't included in the price) and other hidden fees which she, Misty, sales service associate, could not explain. It was the typical "Bait and Switch" tactics there dealers utilize. On tip of that, my car is mousing the windshield fuel panel and multiple clips when the transmission was replaced. Lesson learned! I would only recommend taking a Honda to a dealer if it is still under warranty. American Honda considers my car old, so they and Honda of Slidell was not going to assist me for their faulty products. I have five Honda's, with four purchased new. Thanks Honda - so much for customer loyalty and product support. I am beyond disappointed in Honda of Slidell. I will absolutely inform my patients, family, coworkers, friends. Etc about the poor service at Honda of Slidell.

Don't Buy Anything Off This Lot all the vehicles are Junk Look Up The VIN Before Waisting your…read moremoney 1st He Reset The Ignition So The Codes Don't Show And Give you A warranty Waiver to sign 2 or 3 days later All The Hidden Lights Will Show They Robbed Me Out Over 10k there GARBAGE DONT GO Do your research 1st He Lied In My Face There Where 5 Hidden Lights On The Dash A Recall On the Vehicle And A Oil leak And whatever else break rotors etc

Anyone looking to buy a used car should definitely check out this place, I'm very happy with my…read morepurchase. Zach helped me get into the car I wanted and I am very happy, he knows what he's doing. The owner Dawn has a great team of people to make it all happen.

Watch out when you buy from this company they will because they will lie to you to make a sale on…read moreon the purchase date when I purchased my Nissan Maxima they had me under the impression that they was going to get the issue fixed that I had a concern with which was the front bumper that was kind of hanging from the car the Brandin Andrews told me that they was going to get the issue fixed When it was time to get the issue fixed when the price came back from the automotive company they denied it and gave me some excuse As a customer you would think they would get the issue fixed so I can be a reoccurring customer that is how you do business and that is how you continue getting good sales in good reviews Any other thing I might add when it came time to price The vehicle they quoted me a sales price as if the vehicle was in excellent condition how can it be in excellent condition when the bumper is hanging

Absolutely fast, friendly service! No long wait time. Most respectful and professional service! I…read morewould 10/10 recommend! Nobody else answered and the one that did gave us the run around! This bondsman was fast and efficient 15 minutes and our family was back home.