Had a bad experience the first time I used this service department, and obviously nothing has…read morechanged. Decided to give them another try, as the first time they had just transitioned to a new owner. However, go with your first impression ALWAYS! This second time, I asked and confirmed not once, but twice with the service coordinator who called to confirm my appointment, that a $25 promotional discount was applied to my service appointment. Well, it wasn't and the service person who waited on me would not honor the discount. I don't know who manages this place, but the level of employees working in service is 00-1! WILL NOT ALLOW MYSELF TO BE TAKEN AGAIN!!! Toyota of Covington is my next dealership of choice... and, I WILL file a report with the Better Business Bureau this time.

Love a Toyota ! such a great product!I had a Toyota sequoia for 16 years and it was a vehicle I…read morejust loved! Wish I had Highlander Grand limited.

Guy is a liar and thief. Sold me a Subaru with a bad head gasket. Within 24 hours it blew. Guy kept…read moremy $500 and in order to get my money back I had to do a stop payment otherwise he would have kept that too. I had a Subaru dealership verify that problem. He sold me a bad vehicle and then lied and said the DMV would give me my $500 back. He will not give me my $500 back!

From the owner: Top 2 Bottom Motors is a pre-owned auto dealer that puts honest customer service at the forefront…read more We're family operated, and we promise to treat you like one of our own. When it comes to ensuring that our lot only houses quality vehicles, our staff always does their homework. Our cars are only bought from sellers as reliable as we are, and we specialize in low-mileage vehicles that have solid records. We even put together a book report for every customer, which includes a free Carfax and previous service dates. New cars are added to our lot each week, and we're proud of each one. Our guys are all about making sure you drive away with confidence.

American Automotive Group has a huge selection of preowned vehicles…read more All of their cars, trucks, and SUVs have excellent prices. Randy Caruso and his team go the extra mile to get you a great deal on a wonderful vehicle. They have a great website with a lot of pictures of their inventory. You can basically shop from home and then go there to pick up your car. The building used to be Delgado college and has been totally renovated. They opened a couple of months ago and it's definitely a place to check out if you're shopping for a vehicle.

Although the car we purchased has turned out to be a good car and has had no real issues, this…read moredealership really needs someone managing it who knows about customer service. There is a complete disregard for customer service when it comes to communication. Everyone is pleasant to speak with..... when you can get ahold of them. No consistent business hours and if your expecting someone to answer a call you have about a 1 in 20 chance that your call will be answered. It's a shame too because they could be a great dealership but whoever is at the helm is not steering the ship in the right direction. I know they had a tragic event to overcome but basic communication is not too much to ask of a customer. Can't say I wouldn't buy from them again but hopefully they get their customer service on track because it would be a quick walk off the lot if they don't.

Buying a new car at Lakeshore was a great experience…read more My last review of a car dealership was super sentimental and drawn out. I think people skip over reviews like that so I will do my best and try and keep to the facts. I am a lover of all things automotive. If money were no object, I would have a fleet of cars, trucks and SUVs. Others may look at cars as practical things to get them from point a to point b, but for me it's way different. Driving is something I must do. I love it. I need it. I dream about it. Ok. So much for not being sentimental. One night I was driving by Lakeshore and saw a car sitting out front. I was impressed by it so I drove down the service road and checked it out. The closer I got the more my jaw was agape and I may have even hugged the car, or worse. I was kind of in the market for a car, but a different model and a different color. There was something about that car though that pulled me in. So I did what any car nut would do and emailed the dealership as soon as I got home. The next day they were open I received an email from Dustin Simms with a quote. Wait, did a dealership really just send me a quote after one email? Hell yeah they did. Not only did they send the quote, but it was incredibly fair. I explained to Dustin that I wa sin the market for a different model, but I did really like his price, and the car. We set up a test drive even though I knew better. After that drive, it was pretty much a done deal. I was hooked. A few days later I brought in my trade and drove the car again. They definitely knew what they were doing giving me those keys. After reviewing my trade they offered me a price and I felt it was low. There was a little back and forth, but ultimately they came up and I feel like I got an incredibly fair deal. There was no high pressure sales techniques and when I said no, they accepted it. Dustin was truly awesome and I enjoyed working with him. I went in a few days ago and picked up my plate and he saw me coming. He greeted me, and made sure I got what I needed even though he didn't need to. I'm very pleased with my car even if it isn't as flashy or cool as my old one. I'm incredibly pleased with this dealership and in particular Dustin Simms. If you're looking for a new or used car, I encourage you to contact him directly. Note: I know I said no sentimental, but trust me, I could've gone way back in to my childhood on this one.

This Lakeshore Ram service department sucks. Apparently when they don't know how to fix your Ram…read morethey just refuse you service instead of dealing with helping the customer. The manager is a real piece of work.

Travis at Supreme Ford of Slidell was absolutely amazing! This was my second vehicle purchase, and…read moreonce again, he made the entire process smooth and stress-free. He is truly a pleasure to work with: professional, patient, helpful, and determined to make things happen. I honestly call him a "miracle worker!" He went above and beyond to make sure everything worked out for me. If you're looking for someone who genuinely cares about getting you into the right vehicle and making the experience enjoyable. I highly recommend him and will definitely continue sending people his way.

Pray to God that you don't break down (under manufacturer warranty) near this dealership.. The…read moreservice department will shrug their shoulders and tell you sorry about your luck ... Do better .....

I am the type of person that speed walks past the kiosks in the mall because I don't like pushy…read moresales, so going to car dealerships is kind of an anxiety-driven task for me. I had visited Honda of Slidell twice; the first time was to look at older Honda CR-Vs and the second time to sell Rhonda the Honda. The first time, I made an appointment online and met with one of their sales guys. He was very kind and the test drive was fine, I just didn't love the model of the year I was looking at though it was the year I was in the market for. I didn't receive a copious amount of phone calls following my visit, and I appreciate that the sales guy I had worked with didn't push it with me. As luck would have it, I was able to buy a Honda CR-V from a family member, and needed to get rid of Rhonda the Honda. I had put an Instant Cash Offer request in online and a couple of dealerships popped up for me to have the car inspected with Honda of Slidell being one of them. I was contacted by someone from this location asking if I'd like to set up an appointment and I had one on the books days after I made the request... Now let me tell you a little about Rhonda the Honda, a 2007 Honda Civic that had seen better days. She was in pretty bad shape. I really don't even know how we got it to this location without her kicking the bucket. While I had high hopes of getting a certain amount, I knew in my heart that she wasn't worth much anymore. That being said, John Roberts whom I worked with this time around, still put her through the maintenance check and came to me with the laundry list of issues my ol' Rhonda had, and why it wouldn't be the value I had had in mind. I still felt the need to negotiate a little and he acquiesces, taking my request back to his boss. With a clear explanation, he found a middle ground and we shook on it. To be honest, it's that feeling when you sell your textbooks at the end of the year, and are kind of sad, but also kind of happy to be rid of them. The process was quick, and the check came in no time. John Roberts was very kind, knowledgeable, and not in the least bit "car salesman-y" to me. I had had a guy friend there to help me get a ride back and at no point did John direct the conversation to him which I know is sometimes an issue women have on car lots. So thank you, John, for buying my sweet ol' Rhonda the Honda, and I hope for your continued success at Honda of Slidell.

Buyer be warned about an insulting, demeaning finance department that will try to scam you by…read moresneaking in higher rates and tacking on outrageously priced extended warranties. Expect to be notified of damage to your ready to purchase used car AT THE TIME OF CLOSING. Expect to be subjected to every used car salesman ploy out there. Don't expect them to value your time; expect them to make you sit for hours to wear you down. Expect the finance guy to argue with you, insult you and make every effort to cheat you. Expect to walk into closing with one number that you have discussed to find a completely different number in your paperwork. Expect to be overcharged for repairs in service department and be aware that agreed on prices will NOT be the same price you are charged. This dealership gives a bad name to the great name of Honda. I would suggest taking your business elsewhere but if you must, look at all paperwork carefully before signing.

Don't Buy Anything Off This Lot all the vehicles are Junk Look Up The VIN Before Waisting your…read moremoney 1st He Reset The Ignition So The Codes Don't Show And Give you A warranty Waiver to sign 2 or 3 days later All The Hidden Lights Will Show They Robbed Me Out Over 10k there GARBAGE DONT GO Do your research 1st He Lied In My Face There Where 5 Hidden Lights On The Dash A Recall On the Vehicle And A Oil leak And whatever else break rotors etc

From the owner: selling good reliable used vehicle for over 45 yrs!!read more

Anyone looking to buy a used car should definitely check out this place, I'm very happy with my…read morepurchase. Zach helped me get into the car I wanted and I am very happy, he knows what he's doing. The owner Dawn has a great team of people to make it all happen.

Watch out when you buy from this company they will because they will lie to you to make a sale on…read moreon the purchase date when I purchased my Nissan Maxima they had me under the impression that they was going to get the issue fixed that I had a concern with which was the front bumper that was kind of hanging from the car the Brandin Andrews told me that they was going to get the issue fixed When it was time to get the issue fixed when the price came back from the automotive company they denied it and gave me some excuse As a customer you would think they would get the issue fixed so I can be a reoccurring customer that is how you do business and that is how you continue getting good sales in good reviews Any other thing I might add when it came time to price The vehicle they quoted me a sales price as if the vehicle was in excellent condition how can it be in excellent condition when the bumper is hanging

Absolutely fast, friendly service! No long wait time. Most respectful and professional service! I…read morewould 10/10 recommend! Nobody else answered and the one that did gave us the run around! This bondsman was fast and efficient 15 minutes and our family was back home.