Warning Internal Fraudulent Practices Just for the record-this is my personal experience and I would hate to see this happen to someone else. I am extremely disappointed and alarmed by what happened at GMC legacy in Slidell, La. A former employee of theirs(my ex husband of approximately 7/8 years) was able to purchase a vehicle in my name -including signing all paperwork without my knowledge or consent. I did not authorize this purchase, nor was I present. I have evidence. Despite no longer working there, this individual exploited the dealership's lax identity-verification process to secure a loan under my Social Security number: As a result, I'm facing: - [ ] A fraudulent auto loan on my credit report. - [ ] Emotional distress and hours lost disputing this crime. I have since filed reports with my local police department , DMV, and I met with the owner Mr Adam Bowen(to give his business the opportunity to make it right, however it was unsuccessful) but GMC Legacy must also be held accountable for allowing an ex -staff member to retain document-signing privileges. Do NOT do business here if you value your personal information. Until they overhaul their security and retrain their staff on proper ID checks, any transaction here puts you at risk of Identity theft. read more

I had a great experience at this dealership. Ask for Matt and Bridget. They are an excellent team to deal with. I was in and out on a Saturday in my new Sierra EV AT4! read more

ONLINE SHOPPERS, BEWARE OF PRICE SWAPPING WHEN IT'S TIME TO SIGN PAPERWORK! First and foremost, I want to highlight the frustrating lack of communication from Legacy's team, especially through their text messaging service. I would often wait anywhere from a few hours to as long as three days to get a response. I was working with Gino Gallodoro and Randy Thurmond, and even though I was driving in from out of town, I wanted to confirm all the details of the sale before I arrived. I initially inquired about a specific vehicle, but was told that it was in transit. They assured me they had another vehicle with the same specifications at their other dealership and promised to sell it for the exact same price. I have text messages to show that we discussed and confirmed the price multiple times. They assured me they "don't play games there." However, when I arrived and began the paperwork, I was greeted by the sales team and immediately asked for my driver's license. I requested to see the paperwork first, and that's when the bait-and-switch began. The price was suddenly marked up by over $2,000 from what was quoted in writing. I showed the sales representative the text messages proving the quoted price, but he insisted that he couldn't honor it and could only get "close" to that number. At that point, I decided to leave. This kind of behavior seems like a deliberate tactic to take advantage of uninformed buyers, and I want to make sure others don't fall into the same trap. MY ADVICE: ALWAYS DOUBLE-CHECK YOUR PAPERWORK BEFORE SIGNING OR LETTING THEM RUN YOUR CREDIT. I have saved all of the text messages and can prove everything I've shared here. Don't let yourself get scammed by these tactics! read more

Chris and his team in the Legacy Body Shop are top notch. They handled all of the repairs flawlessly, efficiently, and in a timely manner. They were so pleasant and conscientious; They worked with my insurance company for payment. Legacy has a customer for life. read more

Be Aware" This dealership is forcing customers to complete purchasing/financing on units they have not received on site. I inquired on a 2023 GMC Yukon XL Denali Ultimate a couple weeks ago. Today I received a text message from Alyssa that they had one coming in, white in color. We decided we wanted it so we reached out to her and she had her finance manager call me. He was speaking so fast and demeaning that I did not catch his name. I again inquired how to secure the unit that was sent to me. He stated we had to pay for the truck in full or complete financing to secure. No deposits allowed per the owner of the dealership. Not sure but I do not beleive GM would be happy with this practice. read more

We bought a used Chrysler 300 from this dealership, cash in hand, on February 7th, 2020. The car is for my girlfriend who's from Nebraska, so the wait was "2 to 3 weeks" for the title and license plate to come in for pickup. It is now May 14th, and we still haven't received the title or plate. We called multiple times throughout the 3 months waiting, and was told, "We are still waiting on it, and will contact you when it arrives." They told us today, that they are giving us another temp plate, and expect the title and permanent plate in "2 to 3 weeks"! This business was willing to take our thousands of dollars, but couldn't finish the deal on their end. I know where I won't buy my next Diesel truck at, or any other vehicle for that matter! read more

Was told they had a specific truck on the lot. Got there and they never had it. Sales guys working more then 1 deal at a time making what already is a long drawn out process even longer. Tried selling me a used truck for 3,000 cheaper then a brand new one. Wouldn't come off any money. when we walked out of finance no one even questioned us like they didn't want the sale anyway read more

I spent a thousand dollars + on the portfolio extended warranties they push on you thinking I was covered. Turns out it's not worth the paper it's written on. As far as I'm concerned it's borderline fraud and will be exploring my options. This is not the first time I've had problems with Legacy and will not be doing business with them again. read more

These guys made car-buying a great experience from start to finish! I contacted them from an ad online and and got a FaceTime walkthrough since I live far away. Blake worked hard and made me a great deal, and no one tried to renegotiate or raise the price after we initially agreed. This is how car-buying should be! read more

If you are looking for a car or truck to buy go to Kyle. Very nice man and salesmen. Worked a very good deal for me. Will be looking again as soon as I pay off this truck for a another one. Thank you Kyle! read more

Worth the drive! I have no affiliation with this dealership and have never met the sales reps before. I as extremely happy with the price and the entire process. I purchased a 2020 GMC Denali. I have been talking to several dealerships in the past 3 to 4 weeks about the same truck. I made one phone call told him I was on my way. The price was $2000 less than any other dealership And there were no hidden fees. Jacob Leo and Gino Gallodoro did A phenomenal job and made the sale quick and easy. Hands-down a very honest Dealership. read more

Legacy Buick GMC - 2020 Denali - Car Dealers Near Me - Slidell, Louisiana

This is not Brian Harris dealership anymore, as some older reviews state. Never thought I'd give any dealership 5 stars. Ever. This was a great experience though. Excitement about a new vehicle yes, pressure, no. Sales people were knowledgeable. Good team atmosphere. We did have a small technical issue with our vehicle after purchase and they were all over it, super helpful, responsive and responsible. Turned out to be nothing, and no problems since. read more

Dealership advertises MISLEADING Prices online. BEWARE!! The issue is that they include the DESTINATION CHARGE in the Discount you see and then it is immediately added back into the FINAL SALES Prices. Basically Brian Harris is INFLATING their DISCOUNT by subtracting out a NON-Negotiable FEE. The MSRP they show already includes the Destination Charge. The MSRP they advertise is the same you will find on the MAIN Corporate GMC website as well. Its also on the window sticker which also includes the Destination Charge. BUT then online you will see a PRICE DISCOUNT which is inflated because they are including the Dest. Charge in that Discount to make you see a lower advertised Price, which is False because you still have to add back that same fee. An Example on a specific Sierra I shopped. $53,600 MSRP, which includes a Dest. Charge of $1,195 -$8,005 DIscount (rebates, Supplier Pricing, & Shockingly that same Dest charge of $1,195) $45,595 Sales Price (Misleading because they turn around a Add back the $1,195 w/ TT&L) Basically they are showing you a discount of $8,005 to make you feel like its a great deal but the discount is actually the $8,005 - $1,195 = $6,810 (the actual discount) They shouldn't be able to Advertise a fee like the Dest. Charge as part of their discount when it can't actually be discounted. Unacceptable. read more

Ever plan to go a month+ without your car? Want to be told you don't qualify for a loaner because your car starts although it isn't safe to drive? Want to be told "you should hear something back by this week" even though you won't...Then Legacy GMC is the place for you, with 2 locations in Slidell and Westbank, expect to be disappointed !! read more

The purpose of this review is to describe my car buying experience at Brian Harris Autoplex in Slidell,Louisiana. Upon arrival, I was assigned Richard Parr to be my salesperson who in my opinion is an excellent salesperson whereas he showed me a Jeep Grand Cherokee and explained all the features of the SUV. Then we went for a test drive where he expounded further in greater detail the features of the SUV. When we returned to the dealership, I stated that I want to purchase this vehicle whereas he brought me to the Finance Person namely Phill where I signed documents to purchase said SUV and when I was in the process of signing the documents Phill was explaining as I was signing the necessary documents. Their was a minor hick-up because the Credit Union did not forward the pre-approval,however after Alex the Branch Manger for ASI St. Claude Branch got involved, things went quickly and smoothly. All in all, my car buying experience at Brian Harris was Quick, Painless and Memorable and if you are planning to buy a car, go see Richard Parr at Brian Harris and tell his Henry Alexander sent you and you won't be sorry. read more

Everyone was very professional, answered every question that I had about the product and financing. No pressure dealership, will be back without question. Will highly recommend! The advertised price that was on the internet was exactly what I was quoted and received. read more

Buying my GMC Acadia from Brian Harris was the best car buying experience that we have ever had. There was no pressure and the personnel that we dealt with were exceptional. Marty and Christopher were the best!! We appreciate all the help to get us into a vehicle fast since we lost a vehicle due to flooding in Denham Springs, LA. Definitely worth the drive to have a buying experience like this. read more

Purchased a car in September 2015 and went back March 2016 to purchase my daughters car. Very very pleased with all the employees there and would alway go back their to do business again. Service department is exceptional!!! read more

After wasting 3 hours at another dealership I decided to make the 30 minute drive to Brian Harris from Metairie. The drive was definitely worth it. The experience I had was second to none. I have purchased numerous vehicles over the years and I was thoroughly impressed with the way in which the dealership handled my deal. The staff was extremely courteous and knowledgeable. There were no pressure tactics or games used to push the sale. It took less than 30 minutes to come to an agreed upon price and there was no back and forth negotiating. I explained to my sales person what I wanted to pay for the new vehicle and what I would like to get for my trade-in and they made it happen. I would suggest that anyone looking for a new GM vehicle contact Marty Floyd at Brian Harris Autoplex. I will definitely be using this dealership for future purchases. read more

I was very disappointed with the service with this place. I found a vehicle online with a discounted price before going to to physically look at them. When I showed up to look and then make a deal they tried giving me a price way more then advertised and when called out they said they had to "test the waters". Are you serious? So we go on trying to work things out and had to leave for prior engagements and told them we will be back to finish the deal. Get back two hours later and nothing was done. Made us wait and then added on even more money that wasn't part of the deal. When called out on that as well the salesman went into a rant and was very rude and unprofessional. All in all we were very disappointed and bring our business elsewhere! read more

The service dept is not very good at least the woman, tracie I think is her name. I call the service mang Chris 20 times over a month in time and he has still not called me back all over a key to the wheels they lost. I will never go back here to buy a truck. read more