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Mandeville, LA

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Rent to Own Auto

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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6 months ago

Paid off a vehicle there and had no problem with changing it over vehicle there and a pretty nice people

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Northlake Auto - A busted tire

Northlake Auto

(6 reviews)

it weren't for my husband absolutely wanting this car, I would've never done business with this…read moredealership. The customer service was terrible from start to finish. They refuse to negotiate on pricing, and it's clear they care more about making a dollar than taking care of the customer. The price listed on their website is misleading -- it only applies if you finance through them, and if you choose your own bank, they jack the price up. When I asked if that was even legal, the salesperson shrugged and said, "It would just be a petty lawsuit anyway." We were at the dealership for over six hours, trying to work a deal that clearly wasn't in our favor. I repeatedly asked to speak to the finance guy in the back, and he never came to talk to us. Eventually, I secured my own financing and brought them the check -- even then, we had to wait another hour and a half just to finalize everything. Before leaving, I noticed the tires were dangerously worn and asked if they could at least replace them. I was told "no, it is what it is" because the car was being sold as-is. Sure enough, shortly after leaving, we had a blowout on the interstate. We were stranded on the side of the road for four hours waiting on a tow truck. I tried calling Northlake Auto -- no answer. I called the finance guy's personal number -- no answer, voicemail. I even sent a photo and text message to let him know what happened and how poorly we were treated. No response. This place is the definition of bad service, bad attitude, and bad business. It's a "take it or leave it" kind of operation, and once the deal is done, you're on your own. I would absolutely not recommend doing business with them.

Drove 2 hours to look at a 2019 Sierra 2500. They knew I was driving 2 hours to look at the truck…read moreand assured me it was a nice truck. There was water damage to the headliner, the seats were in terrible shape and the truck had a terrible odor. All of the pictures they used in the listing avoided the damaged areas. Dishonest people.

Rent to Own Auto - usedcardealers - Updated October 2026

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