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    American Automotive Group

    3.0 (3 reviews)
    Open 9:00 am - 6:00 pm

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    5 years ago

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    Lakeshore Chrysler Dodge Jeep Ram Fiat - New building side picture.

    Lakeshore Chrysler Dodge Jeep Ram Fiat

    (41 reviews)

    My wife & I recently purchased a barely-used Trailblazer from Michael James @Lakeshore, & can't…read moreemphasize enough how easy of a process it was. I can't speak to other people's experiences, but our process with Michael was no-nonsense, to-the-point, with no sneaky add-ons, etc. 4 text messages, a quick test drive, & we were sold. The entire exchange, including our dealings with the finance dept. were quick, painless, & pleasant. I'll gladly return or recommend.

    I brought my 2019 Ram 1500 5.7 L into the Dealership on 9/30/2024 due to a ticking noise that…read moresounded like the infamous cracked exhaust manifold which is very common with ram trucks. Luckily I was still under my manufacturers warranty or so I thought. After the Service Advisor Chris looked at the truck he confirmed it was one of several possible issues and that it would need to be further investigated. With the earliest time for an appointment being 10/14/2024. The dealership was unable to repair or order my part until 3/17/2024. It took the Dealer 5 months and 4 days to order a part for my repair. This repair is a COMMON issue on these trucks. The service advisors did not provide any update to my work and ignored messages left on voicemail. The only was to talk to them was to show up to the dealership once every few weeks for an update. After repairing my truck due to my service advisor CHRIS Poor paperwork skills. The dealership did not honor the manufactures warranty because it had expired on 10/13 and my truck was not Diagnosed until 10/14. Even though I was told for 5 Months and 4 days that this work would be cover under the original warranty. I strongly advise anyone with warranty work to go to another dealership. The advisor and management simply do not care about providing a good customer experience. No attempt was made to honor the manufacturer warranty even though it was the dealerships fault for not recording the correct documentation.

    Honda Of Slidell - Price

    Honda Of Slidell

    (82 reviews)

    if your a woman be mindful before you a car from Honda of slidell! beware of the finance department…read moreand double triple check your paper work ! service department as well, they will send you a invoice for services you think you need. who Knows how many times they have done this that we didn't notice. service department is rude and condesending, literally hang up on us while trying to make an appointment and act like a bother that your even there ! have spent thousands on their services that likely were not even true and to be met with such arrogance and condescending remarks.

    I had an eight year old Honda Pilot that unfortunately needed a new transmission. I foolishly…read moredecided to have it repaired/replaced at Honda of Slidell. I should have listened to my gut feelings and went to an independent transmission shop. I received an estimate from the sales service associate for the transmission replacement with a very high markup. The final price was significantly higher than the estimate, since it is already overly inflated. Honda of Slidell added freight charge (this isn't included in the price) and other hidden fees which she, Misty, sales service associate, could not explain. It was the typical "Bait and Switch" tactics there dealers utilize. On tip of that, my car is mousing the windshield fuel panel and multiple clips when the transmission was replaced. Lesson learned! I would only recommend taking a Honda to a dealer if it is still under warranty. American Honda considers my car old, so they and Honda of Slidell was not going to assist me for their faulty products. I have five Honda's, with four purchased new. Thanks Honda - so much for customer loyalty and product support. I am beyond disappointed in Honda of Slidell. I will absolutely inform my patients, family, coworkers, friends. Etc about the poor service at Honda of Slidell.

    American Automotive Group - usedcardealers - Updated May 2026

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