Clearly something is amiss when the price advertised in websites such as Car Gurus and Kelly Blue…read moreBook differs over two grand from the dealership's recollection and even what they have on their website. Asked them to consider a price $799 below their advertised price of $11799 and got told the price was $13799. The website price had a low of $10,799 and my offer was more than that. No dice. Did note in my research that the ones selling quickly were no where near either of those prices. Needless to say, no business from this consume.

I purchased a car 05/22 and have traded it in to a different dealer. When I called to get my GAP…read morepolicy canceled, Donna indicated there is a new law in MS saying buyers who financed with 3 lenders must wait until the lenders say the policy can be canceled. There was a ridiculous exchange that included an entire audience plus a man claiming to be the owner, where I was laughed at, mocked, and told not to call again. The title clerk, Donna, claimed to have never had verbal contact with my lender, and she refused to even send an email to them asking for more information regarding my claim. Their after-the-sale service is non-existent. The staff were nothing but rude, incompetent, good old boys who admitted to being little small town folks who don't know how to deal with big city finance. By the way, my lender is Chase, one of the largest in the nation. Herring Ford needs to step up or get out because Mr. Haney from Hooterville was unbelievable, and so are they.

10 out of 10 it was a super nice experience for me having a first time buying a car the dealer was…read morereally nice and helpful.

Really nice dealership with a decent selection at honest prices. I was in the market for a small…read moreSUV for my wife. We were looking at the Chevy equinox and found a really nice 2021 LT with low miles. We had to go on a Saturday because our work schedule doesn't give us the time during the week. They're open till noon on a Saturday but stayed after to help us with the sale. The transaction was easy and whatever small snags we had the salesman worked right through it and got us in the car we wanted. The prices were at or below bluebook on pretty much everything on the lot.I'll definitely shop there again when I'm looking for my next vehicle.

Joey Miciello is an awesome salesperson!! He will give you…read morea great honest deal!! I highly recommend this place!

Best car buying experience I've had! Rhonda was fantastic, the entire staff was helpful, and it was…read morea fully transparent and smooth process. We will definitely return and recommend to friends. I love my Silverado!

My wife and I purchased an Encore 11/10/20 and our experience was superior to any past dealership…read moredealings. Kaitlyn, Sammy and Wes were all very professional and respected our concerns. The process went smoothly and we drove home with our Encore happy!! Thanks to all who helped make our visit successful.

Initially I had given them a 2 star review. After having to deal with them a second time, it's just…read more1. Edited from 2 stars to 1: went back up there to get my plates and was mean mugged by the finance guy who had dealt with me initially. No friendly greetings like "hey, how are you liking the truck?" From anyone. Crickets and rude faces. Asked about the app since I still can't access it weeks later and was told they could help me but I don't have SOS feature, so I don't need the app. I do have it though... and I said that, then I was told I could just set it up myself by scanning a code. Please, yes, anything to get me out of there. First review: I bought my truck there because it was the only one I could find like it. I even considered going to North Carolina for a similar one because the people I dealt with on my test drive were so difficult. They accused me of attempting a straw purchase before even receiving all of my information! I ended up going back because I really liked the truck. The one guy Don was really nice and helpful, but that isn't even his department. I'm not sure why I kept being passed around. My initial salesman quit or got fired- not sure. Finance guy couldn't get me out of there fast enough and acted like I was to blame for the bad weather that day. If you want to feel welcome, don't go here. I was treated like an inconvenience. I still have yet to receive a welcome packet or follow up other than a letter about how they're reporting my cash to the IRS because my down payment was over $10k. The callback number on the letter says 999-999-9999. That's as clear as anything else I've gotten from them. Even my log-in on the Nissan app wasn't set up properly, and I'm trying to fix that because I can't access it to see the information I need. I'll be spending the rest of my day trying to figure out how to pay my monthly payment or when my plates may come in.

Brought in for auto butler detailing Inside and out…read moreThese people hit a 10 in my book Very professional and truck looks brand new

From Start to Finish one of the Finest buying experiences I have had in the Last 20 years of buying…read morecars. This Dealership should be studied by other Dealerships to understand how to treat your Customer and the Sales Experience. The Team at Mossy is a thing of Beauty. There are no Lies, No BS, just pure love for thier customers and desire to give you a wonderful Buying Experience. I was able to work my Car Deal on a Cadillac XTS in under 15 minutes online and through email. It took under an hour to sign all paperwork and leave in my new car. Other Dealerships can not touch this in the New Orleans Metro Area. My sales Rep Amanda Hayes I have to give total Praise to. She was professional at all levels and honest to the core. Mossy is Blessed to have her. Great job Mossy Team. Keep it up!!!!!