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    Gulf Auto Direct

    4.0 (8 reviews)
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    Chuck Ryan Cars

    Chuck Ryan Cars

    3.6
    (11 reviews)

    I am the third generation buyer from Chuck and Kelly my family has been buying cars from here since…read morebefore I walking now my nephews being the 4th generation has gotten their first vehicles from here and if you want an honest used car dealership that works with you and makes you feel at home this is the place to go even if you're just thinking about getting a vehicle but not quite ready yet still stop by and at least talk to Kelly and meet the crew and let them know what you will want when the time comes around they will keep you in mind so when that vehicle of your dreams falls into their laps they will remember you and contact you to see if you're still wanting that vehicle and if you are ready and they will do whatever it is possible for the keys to fall into your hands and when you already have a past relationship built with anyone you already know they are going to go the extra mile for you because at that point you're not just a customer you're family and that's what its all about especially when buying anything from anyone you want to be comfortable and confident that you are being done right and thats exactly how I feel when I walk into Chuck Ryan Cars and see Kelly standing there in her dads shoes! Thank you Chuck and Kelly! Hope all is well!

    I bought a 2012 Honda Civic on June 3, 2012. (1). First thing that happened: on dashboard light…read morewas flashing about a tire sensor. They did send the car to Goodyear and they fixed the issue. (2)second time I carried it back and told the office that it was dying on me when I would turn a corner. The mechanic said there was no problem because I just didn't hsve the key inserted properly. (3) third time I carried it back I told them that when I like stopped at a stop sign then start to go forward, it would hesitate then this BIG SURGE forward would happen. It would scare me. The mechanic said "well, the engine light does not come on so maybe you need to use a higher grade of gasoline." So, I go to Polk's and fill up on their most expensive grade the had and spent close to $50 filling up because I was going to Mobile to my sons for the 4th of July. (4th issue) When I got to Mobile, and got out of the car, my grandson was at the door to greet me and he said "NANNY, there 's smoke billowing out from under the hood of your car." It scared the heck out of us both and when I let it cool off, it would not crank. My grandson had to bring me back to Long Beach because I had appointments the next day. Because the car wouldn't start, Chuck Ryan had to go get the car in Mobile and bring it back to Long Beach. I didn't hear from them yesterday after they got the car and so far today (June 7th) I haven't heard from them as to what they are going to do about the car By the way, I told them I didn't want the car and could I have a refund. I paid $2000 down and made one $450 payment. One of the managers named Kelly said they didn't give refunds, but they own the company, so I would think they could if they wanted to. I'm waiting for them to make a decision and call me back

    Premier Ford of Waveland

    Premier Ford of Waveland

    2.9
    (20 reviews)

    I went to Premiere Ford in Waveland August 25,2023 for oil change and tire balance and rotation…read more The appointment and service was done in a timely manner. However my car was returned with grease all over the front fender, all 4 wheels had grease on the wheels. I had to wash the car when I got home. In my 79 years I have had many cars serviced at many many dealerships in several states and NEVER had any of my vehicles returned to me dirty. It is obvious to anyone that I keep my car exceptionally clean. Interest in and respect of the consumer does not seem to be a priority. Sharon Settle

    If I can give it less than a one star, I would definitely do that, but I have to do one in order to…read morepost this. 1-STAR REVIEW -- GEAUX FORD, WAVELAND, MISSISSIPPI My husband, David Bates, purchased a truck from Geaux Ford in Waveland, Mississippi, on July 3, 2026, and what should have been a straightforward vehicle purchase has turned into an extremely frustrating financial and customer-service experience. Originally, I gave Geaux Ford a five-star review because, at the time, I genuinely believed we had a good experience and had no idea that the problems we are dealing with now would follow shortly after the purchase. I would not have given that five-star review if I had known what was going to happen afterward. During the purchase, we were told that the financing rate would be 6%, but after the transaction was completed, the financing documents reflected an interest rate of 7%. David has a credit score of over 700, so naturally we questioned the difference and wanted to understand exactly how the financing was handled. The purchase documents also show that we were charged $3,730 for a 48-month/48,000-mile Extended Service Contract and $634 for GAP insurance. We were told the warranty was the Platinum warranty. After taking the paperwork to CUSA Federal Credit Union, we learned that comparable coverage was available through CUSA for substantially less, and CUSA was able to offer us refinancing at approximately 4%. We therefore began the process of refinancing the vehicle and resolving the warranty/service-contract portion of the transaction. CUSA provided us with written documentation explaining the warranty-related payment and refund process. We were subsequently told that payments were being sent to PNC Bank. According to the information and tracking we have, payments were overnighted by the dealership on August 17. We were told that two checks were sent together. One payment, approximately $500, has cleared. The other payment, approximately $3,230, has not cleared according to the information currently available to us. At the same time, PNC provided a payoff statement showing a payoff amount of $31,775.97, with a stated daily amount of $6.39 after the payoff date. The problem is that our refinance with CUSA cannot be completed until the existing transaction and related payments are properly resolved. We have now been dealing with this since July 3. We have communicated with Sebastian in the finance department and Keli in accounting, and we have repeatedly tried to get this resolved. Unfortunately, we still do not have the complete accounting we need showing exactly how the warranty cancellation/refund, GAP, checks, credits and PNC account have all been reconciled. We have documentation from the dealership, PNC and CUSA supporting what we are saying. We are now escalating the matter to Geaux Automotive Group management, Ford Motor Company, the Mississippi Motor Vehicle Commission, the Mississippi Attorney General, the Federal Trade Commission, the Consumer Financial Protection Bureau and the Better Business Bureau so that the transaction can be independently reviewed and properly resolved. We are not asking anyone to simply take our word for it. We have the paperwork and are asking for the numbers to be reconciled. At this point, we want three simple things: a complete accounting of the transaction, resolution of the outstanding warranty/refund and payment issues, and the ability to complete our CUSA refinance without continuing to incur unnecessary costs because of delays. This experience has caused significant stress, wasted time and missed work, and we believe customers deserve clear communication and professional follow-through after they purchase a vehicle. Our advice to anyone purchasing a vehicle is to get pre-approved through your own bank or credit union before going to the dealership, know your interest rate and total cost, and carefully review every service contract, warranty and GAP charge before signing. I genuinely wish I could still give Geaux Ford the five-star review I originally gave them. Unfortunately, based on everything that has happened since the purchase, I can no longer recommend this dealership based on our experience. We sincerely hope Geaux Ford will take this matter seriously, review the documentation, and finally bring this transaction to a proper resolution. David Bates & Leslie Bates Vehicle purchased July 3, 2026 -- Geaux Ford, Waveland, Mississippi

    Gulf Auto Direct - usedcardealers - Updated August 2026

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