Great service, fast i especially like the pizza dough soft but crunchy on the crust side. gooey cheese which is great!!! i love it and my kids love it!! will be back read more

Bricks and Birch - pepperoni pizza - Salad Near Me - Riverside, California

I attempted to order pizzas on Sunday night and had a frustrating experience. When I first approached the register, I was greeted by an employee who informed me that any pizza order would take approximately 30 minutes. I said thank you and stepped away briefly less than a minute to confirm with my group which pizzas to order and which card I'd be using. When I returned to the register, I was told the wait time had suddenly changed to 45 minutes to an hour. This was confusing, especially since I didn't see any new customers place orders in that short time. I wouldn't have had an issue with the longer wait if it had been communicated clearly from the start. What really stood out, though, was the tone of the employee. The response came off as snarky and dismissive, which made the interaction feel unnecessarily unpleasant. A little patience and professionalism would have made a big difference. I hope the staff can work on improving their customer service, as it directly impacts the overall experience. read more

Bricks and Birch - Employee on the register - Salad Near Me - Riverside, California

Keep in mind this is just for my ordering experience. I was waiting in a decently long line early on a weekday evening, probably waited about 15 min just to be told that the small pizza dough was sold out. Don't get me wrong, I get that places can sell out of ingredients but I just wish they had advertised it for the day. I saw multiple people go up and leave without ordering because of the same thing. It was only for me, and I didn't want to order a larger pizza for it to go to waste since I was going to a show later. Just disappointed that several of us waited in line to order one of their staples and left disappointed. The staff was nice but definitely wish they had been more transparent that staple item was sold out. read more

Got the 6" BBQ chicken pizza. It was good with a decent amount of chicken. It was a little small for having a $13 price tag. Stopped by on a week night, so there was plenty of tables open. Bar was the only place that was packed. Heard it gets packed and loud on a Saturday night. Staff were nice and pizza was ready in less than 10 minutes. read more

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DO NOT WASTE YOUR TIME OR YOUR MONEY HERE! The Food was okay. Customer service was not it. I understand workers are busy but they will make eye contact and not even say anything and just leave you hanging there. One worker; a woman with short hair was rolling dough but also touching everything else including the machine to put in orders with her bare hands.. not once did I see any hand washing. My food came room temperature and the bread knots were not even fully cooked. My food also did not come with a fork so when I went back and asked for a fork after standing there for several minutes (nobody is in line) the lady mentioned earlier grabbed the fork by the teeth and didn't even hand them to me, she tossed them on the counter top for me to grab. Very rude customer service for very average food. I will never come here again. read more

Arrived in downtown riverside area late and craving for pizza. Looked up yelp and found this place which is closing late at 11pm. Ordered a pepperoni pizza, size and taste okay, but a bit salty. read more

Bricks and Birch - Great vibe - Salad Near Me - Riverside, California

I really wanted to enjoy this spot since it's located in the Food Lab, but unfortunately, the experience didn't live up to the price point. The Service Even with three employees behind the counter, the service was quite slow. It took over 15 minutes just to have my order processed. After ordering, it was another 15-20 minute wait for the pizza to be prepared. For a quick-service environment, the pace felt a bit off. The Food I ordered a simple 12" pepperoni pizza ($20). I usually have high expectations for oven-baked pizzas, but this one missed the mark. * Quality: The pizza was incredibly greasy--easily the greasiest I've had all year. * Value: At $20 for a 12", the quality just didn't justify the cost. read more

Bricks and Birch - $20 peproni pizza 12" - Salad Near Me - Riverside, California

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I loved the texture of these pizzas. They're thin crust on hand-rolled dough and cooked in a wood-fire (?) oven. My son devoured his pizza. I savored and loved every bite of my mushroom pizza - had I not been full, I'd have ordered the veggie (touted as their most popular pizza). Instead, I had the chopped Italian salad with basalmic dressing. You can see that it is generously served. The flavors were well-balanced and super tasty. This place is a keeper and I wound come back and try their calzones. It took about 15 mins for us to get our order because they are made to order - a good thing! The vibe is chill and appears to be managed by a group of nice guys who are responsive and helpful. We got our order "for here" and sat in their seating area which was very quaint. We faced a display of plants that are grown with "grow lights." I'd come back if in the area again. read more

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First time at Bricks and Birch and thought of taking it home for that perfect late Saturday night snack! For sure ended up being exactly that. Although before taking it home I had to sneak a piece of the crust before taking it home and all I can say is YES!!! It is fire wood baked deliciousness!! Couldn't decide veggies or meat so the best of both! The Mushroom Brie and the Ron Swanson and Lee me tell you both were absolutely amazing the crust was crispy and chewy and soft the ingredients fresh and savory. Have to go back and see what's next! read more

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Very good service! The food was good and looked AMAZING! The spicy buffalo pizza looked very scrumptious and appetizing. Sadly our order was made wrong, BUT they made up for it and gave very excellent customer service. We are amazed and will definetly come again. It's hard to find tables, especially with the Mission Inn festival, but it's not their fault, very comfortable area and environment. read more

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The pizzas here are my favorite. The service is excellent. There is a kid that works here, his name is William I believe. He's always so helpful. Great recommendations from him. Always feel welcomed here read more

Bricks and Birch - Brick and birch - Salad Near Me - Riverside, California

This is some of the best pizza in Riverside. Not to mention the cookies! Try the oatmeal and date cookie it is simply the best. And then there's Hugo, who is just a nicest guy and takes care of his customers as if they were his own family and friends. read more

I'm so glad I stumbled on this place. The service is great and the pizza is Wood fired pizza is hard to come by and this place hits the spot every time! Do yourself a favor and try the Ron Swanson or the spicy buffalo chicken. You won't be disappointed! read more

Been to the food lab many times and have wanted to always try Bricks and Birch, but there has always been a line. Finally tried it and almost wish I didn't. Ordered a large pepperoni pizza($20) which is really more like a Medium(6 slices), and man it was really soggy. The grease was just puddling on the top. Was very salty, that one slice is already making my stomach hurt as I write this. Should really be one star but we'll give them 2 for the location and service; inside the location because * *What's up with the business owner? Responds to comments very sarcastically. Not a good look for the business, instead of properly addressing the issues, that many people seem to have. read more

Bricks and Birch - Salad Near Me - Riverside, California

Summer and Amber were incredibly sweet and provided excellent customer service. They made our pizza perfectly, and I highly recommend this place if you're a pizza lover! Also, the cookies are 10/10 read more

Bricks and Birch - Salad Near Me - Riverside, California

Nothing like a pizza on Friday, had a chicken, bacon and chipotle 12 inch-really delicious. There is a young man, Will who makes absolutely outstanding calzones! Usually, I get the chicken, all the savory veggies with burrata. If you don't know then you're missing out, promise you'll be glad you tried. That crust is the best I've ever had (the Italian in me approves), lived in Philly and been to New York, West Coast just upped the ante. Customer service is also really great too, highly recommend this place read more

Visited this location on Monday 12.15.25 Order a pepperoni 12' pizza with a bit of extra pepperoni. I'll admit I should've taken a look at the pizza before I left but I parked my car about a block or two away due to the Festival of Lights. As soon as I returned to my car I went to eat a slice but noticed the pizza was very much undercooked. I didn't bother going back to complain since I'd had a long day but I will definitely not be returning to this location. Ended up having to go to another restaurant read more

Grant gave us great service. Food was great good experience overall. Would recommend and would come back

Given its location in food court, sitting area is limited at busy times. Wife was craving "charred" pizza cooked in open fire. Had their veggie pizza and it didn't disappoint. Salads can use a bit of more creativity. Food courts are good place to hang out and enjoy variety of foods. read more

Grant made a great Ron Swanson pizza! Service was friendly and the Food Lab is a fun spot.

Ordered the swine pizza to see if pineapple really does go well with pizza. NO! It does not, pizza was nearly $30 with a 20% tip and 4 sides of ranch and it was completely undercooked. So disappointing and a waste of money. Riverside has no real pizza. read more

I honestly thought the pizza here was really solid. Not sure why others don't think so. The guy who worked the counter was super friendly also. I just sat right across their counter at the beer bar and when my pizza came out, I had it with some beer. Perfect. read more

I am here right now for the first time trying to order as a friend recommended this place. The guy working here comes up to me and says sorry it's gonna be about an hour and walked away. I have no idea what that means. He had a really weird attitude and seemed like he was mad working this is frustrating cause I really wanted pizza and I walked over here from my hotel. If you check your register from 930 on you'll see that nobody's ordering pizzas cause this rude guy is sending everybody away. There's a younger kid working and a guy probably 30 years old kind of bigger and chubby if I was management, I would fire him immediately because obviously we're never coming back. read more

So we went to this place to get pizza for dinner. It was busy. The guys working were doing their best but the reality is the end product wasn't cooked properly. It took ten minutes to get the order in and the two younger guys were busy at their stations. Ideally, they should have had five people working. Further, they don't work as a team. The supervisors or owners did work together with each other but it didn't translate to the kids working the stone oven and the cash. Ultimately I have to cook my pizza at home to finish it. I'd get a refund, but I didn't want to wait another twenty minutes just to be seen. Best of luck, but this business won't survive if it continues like this. read more

Bricks and Birch - Soggy dough pizza. - Salad Near Me - Riverside, California

The owner wants to edit the post and say I'm lying but the pictures are clear that the pizza was undercooked. The cheese is raw. Based on all her comments on reviews she makes excuses and has no accountability for the low quality food her restaurant puts out. Yelp doesn't lie. There's a reason your rating has plummeted. read more

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Best pizza in town!! Hands down thanks to Ethan and Grant! Warm hospitable service every time I get my pizza read more

Bricks and Birch - Salad Near Me - Riverside, California

This restaurant is located in the Food Lab. Pretty crowded and busy ambiance with a lot of other restaurants/options nearby. I just wasn't very impressed by the pizzas. We ordered the butternut one and the rocket man because they were more unique. Not only are they on the expensive side, the toppings felt pretty scarce and unevenly spread on the dough. The pizzas themselves are also on the smaller side. I feel like I could've gotten better pizza at other places. Overall, probably wouldn't come back. read more

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Lita, des, summer they are fantastic. They treat you right. Pizza tastes delicious.its so good. read more

Bricks and Birch - Salad Near Me - Riverside, California

Angelita made a DELICIOUS barbecue chicken pizza for my buddy and me and excellent salad for my wife! Service, Food, Ambiance and all for a reasonable price. Highly recommend checking this place out and ordering some food to enjoy with the ambiance of the Food Lab read more

Amzing service, delicious food, highly recommend it. We finished everything we order.

Worst food place to eat at this lab. They forgot to make my order and when I got my food it was undercooked. Never buying this 24 dollar pizza again read more

Amazing service and low wait time, Really great energy Every time i'm out in Riverside, this is definitely a go-to spot read more

Bricks and Birch is a great place to chill out and get some work done. I really appreciate the amount of outlets they have as I am a person who constantly had a dying device. Only downside is that there is no WiFi unfortunately. There's a Spectrum connection there, but it only allows guests to use for 30 minutes. If you have a personal hotspot that would probably be best for your connectivity. They have an assortment of coffees and teas which go really well with individual work or study, but so does their pizza! Really impressive that all pizzas are crafted and cooked in an authentic brick pizza oven. Gives your typical pepperoni pizza that additional kick in texture and flavor that it needs! Parking is hit or miss with the spots right outside the restaurant. There's a barbecue spot next door that also gets a lot of traffic. There's parking structures across the street where you will find easier parking options. read more

Always so good! The staff is friendly and can help you pick out what you might like. You can choose from their listed flavor combinations, or create your own. Pay attention to the front counter because they usually have a few "special" pizza combos listed there. We've tried many of them - all so good! This time we went with a Chicken Carbonara. It had a great combination of cheeses, chicken, bacon, mushrooms - I'd definitely order it again! We also ordered a side salad - nothing special, but it was fresh and we enjoyed it. The pizzas are fresh made in the brick ovens right in front of you, so if they're busy, it can take a little bit for your pizza to come out, but it's definitely worth the wait. read more

Bricks and Birch - Salad Near Me - Riverside, California

Great food! Loved the veggie pizza! Gets a little too loud for me personally but it's exactly what you would expect from the atmosphere.

Unfortunately, this pizza left me disappointed. The center of my pizza was RAW and the sides were undercooked so I couldn't eat it. I wish I had a better experience ordering from here. The jalapeno popper pizza was ok but nothing to write home about. I wish they had a crispy breadcrumb or something because the textures were pretty monotonous. read more

A young man named William helped us and gave the best service. You don't see that in these young kids any more. Food was great, Had a great experience. We will be back! read more

When we walked in neither the female worker or guy greeted us. It was already empty, so not receiving a greeting after she looked at us several times prior to taking our order felt very awkward. Instead of finishing up our pizza she just let it sit on the rim of the oven and started another customers pizza. Until we got up and started looking at her because it took more than 20 min. that's when she decided to get our pizza and add the garnishes. We wanted ranch so we asked for that as well. You would think she would finish up the garnish's before ringing us up for ranch, WRONG. She stopped everything, touched the cash to ring us up and went BACK TO ADDING THE GARNISHES WITH HER HANDS. At this time, I was in a rush to go home but I noticed in the very last moment that she did that and my sister had to tell me something. If I had the time I would've definitely called her out on it, but hopefully the owners can see this workers attitude and unhygienic procedures when handling food. Added a pic that she rushed our pizza so much that one piece literally looks exponentially smaller than the other. read more

Bricks and Birch - Half Jalapeno Popper Pizza and butternut ricotta, improper cutting. - Salad Near Me - Riverside, California

Pizza was extremely soggy, I ha visited the one in Redlands and it tastes much better than the in Riverside(Food Lab)

[Edit: LOL wow the owner or manager responding to these reviews are so DGAF FYI there's at least one other review that mentions salty pizza so IDK what you mean. But anyway you are right it must be my own faulty taste buds. Apparently this is exceptional pizza and my amateur taste buds could never . Reducing the rating from 2 stars to 1 star-- because this pizza is #1 in the world (: ] It smelled so good my husband and I knew we had to order from here. BIG MISTAKE. The food was SO salty we couldn't finish either of our foods. T.T I'm usually not too sensitive to salty and can tolerate more, but I just couldn't get past the saltiness on the pizza. I think it was because of the cured meats on it. My husband got a calzone with pepperoni and also couldn't finish it because the pepperoni was way too salty. We enjoy trying different pizzas from different establishments, usually the pepperoni, and never in our lives have we tasted anything so absurdly inedible. It had so much potential-- I did enjoy picking away at the crust and taking off the toppings, but that was the extend. Some of the most expensive trash we've had to throw away. Maybe stay away from the pizzas with pepperoni or other cured meats if you're really wanting to try. read more