Salesman Jackie Babani and acquisition agent Jorge Carta at Brickell Motors have renewed my faith…read morethat good and honest people in the car sales business still exist. It should be noted that this was my 3rd vehicle purchase within about 12 years from this dealership. About 6 months ago I got a notice in the mail from Brickell Motors with a very attractive trade-in offer for my existing vehicle and I saw some great deals advertised on the internet for a new one I wanted. I came in for a service visit and met with Jackie in sales. That day we were just too far apart on the numbers and didn't reach a deal. The trade-in this dealership actually offered when I came here was much lower than the one they'd mailed to me - I was told that was due to "lawyer speak" and fine print in the ad they'd sent me. Also, the pricing I'd seen on the internet for the vehicle I wanted required that I lease it which I never do, and had a few other conditions that left me out. That said, even though we couldn't make the deal work that day, the one thing that struck me about Jackie was his honesty. When I was serious about buying again recently, I came here for an oil change and inspection and explained that while my vehicle was being serviced I wanted to see about buying a new vehicle while trading my existing one. I'd done my research on the price of the vehicle I wanted and knew what my trade was worth, I'd already been in contact with another GM dealer and had an appointment to see them the following day. Whichever of the 2 dealerships made me a better deal, would get the sale. Jorge Carta came to meet with me first, looked at my vehicle, took me to his office and put together a solid offer for the trade. He then took me to see Jackie the salesman who I knew from before. Unfortunately the vehicle I'd seen on the internet had been sold, but they had 2 similar ones in stock in the color I wanted, but with a few more options. We took a similar model for a test drive, and on the way back to the dealership, we stopped at one of Brickell Motors' storage lots to grab the one I was actually interested in. Their first offer wasn't terrible, but it was higher than where I needed to be financially, and the vehicle came with options like a heated steering wheel and seats which are unnecessary in South Florida. I asked Jackie if any other dealerships in the area had the exact model and features I wanted and he did look, but also thought he could make an agreeable deal for the one they had in stock. He met with his manager a second time, came back and made an offer that was solid and we shook on it. He filled it up with gas, had it cleaned and serviced, sent me to see the finance person to sign all the paperwork and I was out the door in my shiny new vehicle within about an hour after we agreed on the deal. Completely happy with this transaction for sure...

This review is solely about Luis Valdivia the service manager who ive tried to speak to…read moreFor about a month, i called 6x in one day and everytime i go in person hes never available and the only response i get from the front desk girls is that he will call me back (he has never called me back) or hes in a meeting, ive had my $120k Hummer in service for over 2 months and its currently still there awaiting parts, and Ive been trying to speak to him about my situation and he hides behind the service reps and never calls me back, its seems like he tells Sistina to call me but theres only so much she can do, at this point i no longer care to speak to him as im currently in the process of lemoning the vehicle.. but the horrible lack of attention of care from Luis needs to be brought to someone attention, i find it super disrespectful that he cant even call a customer back On a brighter note the dealer itself is amazing from my sales rep and fianace GC and service rep Sistina they are always following up with me and keeping me up to date with the status

Excellent service!!!!…read more Nice and clean office area. Wonderful prices and incentives. And what impressed me the most was the good amount of inventory in 4 different types of cars.

This first time coming here from Arizona, I had Sam- great guy, wonderful customer service. Super…read morepersonable and I didn't feel like I was about to be swindled. Today I had Vladimir Diez- so far I'm $1.000 in by his suggested repairs! I was just there two weeks ago!!! First off, if you bring your vehicle in- automatic $230 if they find something wrong. SERIOUSLY?!? If they don't find anything, they won't charge, but my god!! My first visit was great, but this visit has me rethinking things! Update: The part needed for my car was $100. Labor was $460. They got me!!! Never again! Don't go here unless you have money to throw away- I'm definitely not happy Definitely looking for a mechanic!

I had a very disappointing experience with this company. Based on my experience, I believe I was…read moremisled during our business transaction. Here are the facts: I sold my vehicle to this company and made agreement that when they will receive Title letter from SETF they will gave me a profitable check that i was making on my sold car as per present market price and as per agreement. Title has been sent from SETF weeks ago and they saying they never received which is very easy to track. I received a confirmation that amount has been paid and documents has been sent to BLM. I contacted BLM company on multiple occasions to resolve the issue, but my concerns were not addressed satisfactorily and i never received my check from them. I am sharing my experience so that others can make an informed decision before doing business with this company. I recommend asking for everything in writing, carefully reviewing all agreements, and keeping records of all communications. During Trade-in a profit should be paid right at the moment do not agreed with them that will be paid later. I hope the company takes responsibility and resolves this matter fairly.

All for $101. Your typical car dealership that all they want to do is make the sell…read more Can you imagine what else the dealership does? Aaron who works at the dealership and had reached out to me after seeing the last Yelp review I wrote on this and said he would handle. He asked me to take down the Yelp review and I really thought this would be taken care within a week or so. So I did, rookie mistake, don't take down the Yelp review until the transaction has been completed. Lie 1 I purchased a 2018 Porsche Cayman 3yrs ago. At that time, I also purchased a warranty. I asked if it was a CPO warranty and was told it was. It wasn't, it was a 3rd party warranty they sold at the dealership. Another Porsche dealership I do highly regard in my home town said, "I wish places like this would not lie to the public." Lie 2 I sold the Cayman in January 2026 and cancelled the remaining warranty for my refund, ran out in November 2026. I didn't realize if you have a claim, they subtract that from the warranty amount you paid. Ok, learned something new, which leaves me with a balance of $101 to be refunded by the DEALERSHIP. For the last 6 weeks, Aaron has been in contact off and on staying that a check would be send to me. They sent me a text with the tracking number from FedEX, Aaron saying it would be sent over night. 4 days later I checked FedEX tracking number and all the dealership had done was enter the tracking number and never sent the check. Lie 3 Do they they even have a check for me? I'm also writing a Yelp review to their parent company Murgado In Miami, Florida. The #1 core value is, dedicated to serving our customers with honesty, integrity and professionalism. I will ask them to reach out to me so I can explain my stance and send texts I received. Obviously Motor Werks Honda does not practice this. And to think I mentioned to Aaron that I was looking to buy another Porsche. Never again, I'm done.

working with South Florida autos was amazing, James was so great. I bought this car on my own with…read morebad credit and he was able to help me and get me into a loan and get me financed for the car and it was an awesome little car I got a mini. He is just very professional and very easy to work with. I would recommend buying cars from him anytime.

Since I moved here in 1994, I was told to stay away from the NW 27th Avenue dealers. Eddie at South…read moreFlorida Auto Sales made me change my mind after buying a used F150 from them. I went with the expectation of finding a clunker and what I found was good combination of price+vehicle+attention. Eddie, thank you so much for selling me the truck. God knows I need it at this time and I thank you for being extremely honest as well.

I'd like to commend sales person Jose Antonio Morantes, he was very nice, listened to our…read morerequirements and try to find the right Car for my wife and I. We're still shopping, but He will be our contact person at Ferco Motors. Thank you,

WORST Dealership in South Florida. NEVER go there and waste your time. Trust me, once they bait…read moreyou in, they say oh that car does not work but we have another one lol hahaha the oldest line in the book. They literally lied about everything. Also looks like a place that employes illegal immigrants. If they tell you anything on the phone have them email it to you as they lied on 6 different occasions with us in 1 day lol what a joke and they had no customers there we were the only ones. All their cars are dirty, high mileage or broke. Good luck with that place.

Exceeded my expectations! Thanks…read more I'm happy the owner exceeded my expectations! Thanks He is very friendly and I felt at ease through the entire process. I feel I was treated very well and the whole process was painless. Highly recommend buying a car from him. The price He told me on the phone wast it; very different of the others dealers when you go there it is always some much more Thank you for all the time you spent with me and explain every detail. You are awesome. I am a woman who was shopping for a car it is very difficult to do it alone but the attention is very customized to my budget and my needs He went out of his way to provide the highest level of customer service, I'm really happy with my new car and with the deal I did.

I had the pleasure of purchasing a vehicle from here. The customer service was excellent and the…read morelisting was affordable. 5/5

Dishonest marketing practices. Running a sweepstakes scam where they lure people in with blatantly…read morefalse "Winner" cards saying they are definitely winning money and then when people show up to claim prize they are told they only "won" an entry to a drawing. Then they try to sell them a used car. Very shady and unethical behavior in violation of is many regulations. Stay away!

: "Highway Robbery in a Suit -- A Warning About Brickell Motors"…read more There is no greater stupidity than willful ignorance--seeing the deception, feeling the consequences, and still pretending it's all normal. That's exactly what Brickell Motors preys on: customers who don't question the fine print. Let me be crystal clear: this dealership is engaging in deceptive, unethical, and potentially illegal practices, hiding behind a polished showroom full of six-figure vehicles to justify predatory fees. They push charges that have no legal basis, then falsely claim they are mandated by Florida law -- a blatant lie. Here's what I was quoted for a $38,000 vehicle: * PermaPlate (paint protection for your license plate?) - $799 * BLM Certification (meaningless internal prep fee) - $1,895 * Government fees - $1,030 (not itemized, suspiciously inflated) * Doc/Processing fee - $1,145 * Sales tax - $1,709 (the only legitimate fee) Grand total? Nearly $45,000 for a $38,000 car. That's a $7,000 markup for nothing of value. When I challenged these fees, I was told, arrogantly, "That's how high-end dealers operate." Sorry, but deception is not a luxury feature. The young salesman, Harvey, had the nerve to boast that "plenty of stupid people don't even check the final numbers and still buy." He even tried to play the hero by offering a $500 discount--like it was some grand favor. Newsflash: your entire fee structure is a scam. From sales to management, the culture at Brickell Motors reeks of arrogance, indifference, and a complete lack of professionalism. They are not there to understand your needs or work with integrity. They are there to extract every dollar they can from unsuspecting buyers. Let me tell you how this ended: I bought the exact same car from an authorized, reputable dealer, with zero junk fees and a two-year certified warranty included--the way it should be. Final advice: Don't be one of the "stupid" customers they brag about. Do your homework. Call their bluff. Walk away. And above all, don't feed the wolves running this showroom.