I recently brought in my Jeep Gladiator because I had a warning light on the dashboard, and…read moreFernando Lobos was incredibly helpful from start to finish. He was honest and transparent throughout the entire process. Fernando not only addressed the issue with the warning light, but he also confirmed my concern about some paint decay that was still covered under my warranty. On top of that, the team provided a free oil change and car wash, and they even checked a few other items, including my battery to make sure everything was in great shape. Fernando truly went above and beyond to help me and made sure I got my Jeep back feeling like new again. I would absolutely recommend buying and servicing your vehicle here. The level of professionalism, care, and customer service Fernando delivered is hard to find. Highly recommended.

Bought a used Jeep Brickell promised to fix the issues that the vehicle had. They had the Jeep for…read morea month waiting on parts. I drove it for three months and it started to act up; I took it to a mechanic who found most of the original issues were not fixed which caused the problem. I contacted Brickell's service department and was told I was outside of their "Customer Support" window, and I should speak to my salesman. I contacted the salesman and the Used car Director; neither of which has attempted to contact me and now I am stuck with a car I just purchased that needs repairs On Top of the price I agreed to pay.

Salesman Jackie Babani and acquisition agent Jorge Carta at Brickell Motors have renewed my faith…read morethat good and honest people in the car sales business still exist. It should be noted that this was my 3rd vehicle purchase within about 12 years from this dealership. About 6 months ago I got a notice in the mail from Brickell Motors with a very attractive trade-in offer for my existing vehicle and I saw some great deals advertised on the internet for a new one I wanted. I came in for a service visit and met with Jackie in sales. That day we were just too far apart on the numbers and didn't reach a deal. The trade-in this dealership actually offered when I came here was much lower than the one they'd mailed to me - I was told that was due to "lawyer speak" and fine print in the ad they'd sent me. Also, the pricing I'd seen on the internet for the vehicle I wanted required that I lease it which I never do, and had a few other conditions that left me out. That said, even though we couldn't make the deal work that day, the one thing that struck me about Jackie was his honesty. When I was serious about buying again recently, I came here for an oil change and inspection and explained that while my vehicle was being serviced I wanted to see about buying a new vehicle while trading my existing one. I'd done my research on the price of the vehicle I wanted and knew what my trade was worth, I'd already been in contact with another GM dealer and had an appointment to see them the following day. Whichever of the 2 dealerships made me a better deal, would get the sale. Jorge Carta came to meet with me first, looked at my vehicle, took me to his office and put together a solid offer for the trade. He then took me to see Jackie the salesman who I knew from before. Unfortunately the vehicle I'd seen on the internet had been sold, but they had 2 similar ones in stock in the color I wanted, but with a few more options. We took a similar model for a test drive, and on the way back to the dealership, we stopped at one of Brickell Motors' storage lots to grab the one I was actually interested in. Their first offer wasn't terrible, but it was higher than where I needed to be financially, and the vehicle came with options like a heated steering wheel and seats which are unnecessary in South Florida. I asked Jackie if any other dealerships in the area had the exact model and features I wanted and he did look, but also thought he could make an agreeable deal for the one they had in stock. He met with his manager a second time, came back and made an offer that was solid and we shook on it. He filled it up with gas, had it cleaned and serviced, sent me to see the finance person to sign all the paperwork and I was out the door in my shiny new vehicle within about an hour after we agreed on the deal. Completely happy with this transaction for sure...

This review is solely about Luis Valdivia the service manager who ive tried to speak to…read moreFor about a month, i called 6x in one day and everytime i go in person hes never available and the only response i get from the front desk girls is that he will call me back (he has never called me back) or hes in a meeting, ive had my $120k Hummer in service for over 2 months and its currently still there awaiting parts, and Ive been trying to speak to him about my situation and he hides behind the service reps and never calls me back, its seems like he tells Sistina to call me but theres only so much she can do, at this point i no longer care to speak to him as im currently in the process of lemoning the vehicle.. but the horrible lack of attention of care from Luis needs to be brought to someone attention, i find it super disrespectful that he cant even call a customer back On a brighter note the dealer itself is amazing from my sales rep and fianace GC and service rep Sistina they are always following up with me and keeping me up to date with the status

I purchased a Mazda CX-30 2.5 S Premium trim, and am very happy with it. The Sales Agent I worked…read morewith was Victor Garcia. Very professional and attentive to all my requests and requirements for a quality subcompact SUV. He offered a couple of different options, took me on test drives and patiently answered all my questions. Took into consideration my comfort level on size, color, style, and trim. He found a vehicle in their lineup that had everything I was looking for, and worked diligently to help me reach a fair OTD price. I feel I was offered a fair deal. Look for Victor Garcia, for a good, and fair car-buying experience. Nina M.

Mi experiencia en Brickell Mazda con Yamil Massu fue muy mala. La primera vez que fui para hacer la…read morediligencia de comprar el lease de mi carro, no recibí un trato profesional ni transparente. Primero me dio un precio y luego cambió diciendo que ese no era y que el precio correcto era otro. Cuando le pedí que me explicara de dónde salía ese precio y que me lo mostrara desglosado con taxes e impuestos de una manera profesional, simplemente agarró el mismo papel que ya me había dado y escribió encima con un lapicero. Honestamente eso no me pareció profesional ni serio para una compra tan importante. Salí muy decepcionada por la falta de claridad, honestidad y transparencia durante todo el proceso. Luego regresé otro día y me atendió Carlos Sebastian, y la diferencia fue enorme. Él sí me explicó todo con paciencia, claridad y profesionalismo, además de darme un mejor precio desde el principio. Gracias a su atención pude sentirme tranquila y segura durante el proceso. Brickell Mazda debería tener cuidado con el trato que algunos empleados le dan a los clientes, porque una mala experiencia como la que tuve con Yamil Massu puede hacer que las personas decidan irse a otro lugar.

Excellent service!!!!…read more Nice and clean office area. Wonderful prices and incentives. And what impressed me the most was the good amount of inventory in 4 different types of cars.

Stay away. Seriously. I read the bad reviews and bought a car anyways because of the deal…read more (DO NOT LET THEM CONFUSE YOU ON THE NUMBERS.) Be prepared. It took 2 weeks of contract negotiations to get the numbers on the paper to match the numbers we agreed on. Every single time they send the contract there was an issue with something. Now, I cannot get the registration documents from the dealership. AVOID AXEL and ERNESTO. These guys are unreliable, unprofessional and not trustworthy. The absolute worst car buying experience I have ever had. I think these guys called me on 15 different phone numbers and never once introduced themself. I would literally have to ask "Who am i talking to?" This dealership is more of a fashion show than a business. This place is looking for any way possible to scam you. If you do not feel confident buying a car I would avoid this place. I arrived with a pre approval from my own bank and these guys would not make a deal. They INSISTED on running my credit, ran it twice, waited two days to tell me anything, and then wanted to add 1.7% interest on top of the 6% that Honda financial offers. There is also a $2000 registration fee they charged me and are refusing to provide a receipt for the fee or disclose if it is profit. HONDA should strip this dealership from the owners. This business doesn't represent the Honda brand.

Fantastic experience. The good without the bad of buying a used car at a dealer. They have good…read morecars and can assist with financing. I will definitely recommend my family and friends.

working with South Florida autos was amazing, James was so great. I bought this car on my own with…read morebad credit and he was able to help me and get me into a loan and get me financed for the car and it was an awesome little car I got a mini. He is just very professional and very easy to work with. I would recommend buying cars from him anytime.

I'd like to commend sales person Jose Antonio Morantes, he was very nice, listened to our…read morerequirements and try to find the right Car for my wife and I. We're still shopping, but He will be our contact person at Ferco Motors. Thank you,

WORST Dealership in South Florida. NEVER go there and waste your time. Trust me, once they bait…read moreyou in, they say oh that car does not work but we have another one lol hahaha the oldest line in the book. They literally lied about everything. Also looks like a place that employes illegal immigrants. If they tell you anything on the phone have them email it to you as they lied on 6 different occasions with us in 1 day lol what a joke and they had no customers there we were the only ones. All their cars are dirty, high mileage or broke. Good luck with that place.

Exceeded my expectations! Thanks…read more I'm happy the owner exceeded my expectations! Thanks He is very friendly and I felt at ease through the entire process. I feel I was treated very well and the whole process was painless. Highly recommend buying a car from him. The price He told me on the phone wast it; very different of the others dealers when you go there it is always some much more Thank you for all the time you spent with me and explain every detail. You are awesome. I am a woman who was shopping for a car it is very difficult to do it alone but the attention is very customized to my budget and my needs He went out of his way to provide the highest level of customer service, I'm really happy with my new car and with the deal I did.

This place is a scam. Company was dissolved 3 years ago, and their address belongs to a different…read morecompany now. They will sell you a vehicle online and then never deliver it and ignore all your calls. Avoid at all costs.

Outstanding experience all around! Salesperson ASHLEY SANCHEZ was exceptionally knowledgeable and…read morepersonable as was ISAAC SIERRA, the Sales Mgr. Both were very accommodating without being pushy. I saw a vehicle I liked, from a very good inventory & came back following day to wrap up purchase. Worked out good, reasonable price without lots of fuss and took care of some minor issues requiring oil change, popping out 2 barely visible dings and locating additional set of keys. I WOULD HIGHLY recommend purchasing a vehicle here as they seem to be, all around STEPS ABOVE & BEYOND most car dealerships. Additionally, while waiting on oil change I was offered a ride service to and from nearby restaurant. IT's ALL IN THE DETAILS. As a tough customer, I truly appreciated Ashley's METICULOUS ATTENTION TO DETAIL and having the mountains of paperwork organized to secure insurance++. NOT A SMALL DETAIL, they arranged ideal financing with a Credit Union that offered an extremely competitive rate. Also referred a window tinting service that did great job. ADDITIONALLY, as this was CERTIFIED PRE-OWNED by PORSCHE (2022 Model Year) I received remaining 26 months warranty from new vehicle purchase AS WELL AS an extended 24 mos. from CERTIFICATION by Porsche for a total of 50 months (as confirmed by Porsche directly). LASTLY, when I questioned some of the very odd HATING REVIEWS here on YELP, they pointed out it was some so called 'influencer' incident that 'sicced his Yelp dogs' on them. I would disregard these reviews as my first hand judgment and experience prove them to be VERY GOOD ALL AROUND. I am very happy with my purchase AND I WOULD PURCHASE FROM THEM AGAIN IN THE FUTURE! THANKS!

No service at all Never call you back never provided any…read moreservice and if they do is wrong Go somewhere else to buy and get service