I purchased an infinity back in October of this and it's been giving problems since and on top that…read morethey still haven't issued a tag so I can't drive the vehicle this dealership is Total Scam!!!

Me and my husband naught used cars in this place and our cars from the next day on that we bought…read morethem, started to have electric issues, engine issues and many things more. We took the cars back to them at least 4 times and they said they repair those issues but never did. The service is terrible and they sell cars as used in amazing conditions when they are not at all. Very disappointed with our decision of buying our cars there. Regret it so much!

just like all of the other reviews, this one two will be negative and expose the integrity and…read moremorals of this business. Should be ashamed of the cars being sold, its all a big scam. Selling cars with rebuilt titles and reversed mileage, how could you possibly do that to people and steal there money. How do you sleep at night?

Disrespectful, unprofessional, scammers…read more The staff was very rude with my family and I but it was a good price so we kind of dealt with their service.. We had been looking for cars for a while and were kind of exhausted of going around searching for cars. We tried to lower the price but the manager (in a very rude manner) disclosed he was not going to lower the price because it included "all fees and full warranty". When it was time to pay, the price rose up an extra thousand because of 'dealership fees', and the warranty changed from full to 50% coverage.. When we asked about this, the salesman said "it's a great offer, the LEAST you can do is accept this price because we are losing money selling it at this price" Then when we were at one of the offices some other guy came in speaking spanish, I suppose he didn't imagine I understood spanish and he was ranting about some other client "old woman that brought a car back to get the radio and her 'c*nt' fixed" Unquestionably the worst experience I've had in Florida

I recommend everyone I know to this car dealer. They are a family owner business very friendly…read moreand they will help you with all your car needed

Come see Tan, he is an awesome individual. Willing to go belong to help with everything including…read moreDMV

Very nice people they will do everything to help, very happy with my purchase, thank you very much.read more

Everything!! Nothing is ever a problem. Fantastic service absolutely outstanding. Whenever u have…read morean issue with our 3 year old mercedise convertible they come come asap drive it to their garage in coral gables quickly fix the issue them back it comes. Thoroughly recommend their team 100% Alex

Unfortunately, this has been one of the worst car-buying experiences we've ever had…read more During the sales process, the dealership was relentless with communication. However, the moment the purchase was complete, the customer service completely disappeared. We purchased our vehicle in April and were even required to arrange shipping ourselves--something other dealerships we've worked with have always handled. Months later, we are still waiting for our tags. Getting anyone to respond has been nearly impossible. No one will call us directly; communication is limited to email, and every delay comes with another excuse. First, the person handling our paperwork was on vacation. Then we were told it was delayed because it was the end of the month. Now we've been informed that the FedEx package containing our tags has been lost somewhere in the dealership. At this point, there has been a complete lack of accountability, urgency, and customer service. Once they have your money, don't expect the same level of attention you received before the sale. If you have other options, I strongly recommend taking your business elsewhere. There are plenty of dealerships that value their customers both before and after the sale.

Great team, great service, and great prices! The team at Branif replaced the ECU on my 2012 Passat…read moreand had me back on the road in less than an hour. The car has been running fine with the refurbished ECU. Excellent communication from Andres and team and professional and timely service. I highly recommend Andres and the team at Branif for your VW needs. Thanks again!!!!!

They are real experts on VW & Audi. I highly recommend them for parts or repairs. Theres a young…read moreguy who installs new trimming chains on engines before they sell them is extremely knowledgeable. I am a car dealer and they are the only place i will go for repairs and they are 95 miles away from my location.

Sometimes you really need to make sure that certain workers get recognized when giving you…read moreexceptional service because it's something that's very rare to find these days. I usually use this location to buy oem parts. There is a young man by the name of Andy that no matter if I call and speak to him or show up in person , his service is second to none . Andy will answer any question I may have and figure out how I can get any part I need that may not be in stock. Today I came in looking for a fuse box for my Silverado and like always , Andy is there with great service , a good attitude and a good smile for his customers. Management please make sure you take care of employees like this and put them in supervisor positions because this is what a great example of a leader looks like. Thank you Andy and thank you Auto nation Chevy . You've made me into a loyal customer. Keep up the good work

The worst car buying experience ever! I bought a 2022 Lincoln Aviator in April that was to be…read moredelivered to my house in SE Georgia. Things started out bad from the beginning but got much worse. We bought the car quickly and everything looked to be going smoothly, until they had problems with the delivery service they used. It took more than a week to be delivered to our house. While this was going on, I asked for all of the paperwork regarding the sale to be sent to me...it was texted to me instead. Once we took delivery of the vehicle, things appeared to be fine, but I noticed the suspension was a little squishy and made a very faint noise. We had some family trips coming up this summer, so I decided to take it into our local dealer for an inspection. Turns out, we had a broken wheel hub, front and rear shocks were completely destroyed and all of the control arms needed to be replaced. We tried working with this dealership and AutoNation to get repairs done, but they only approved to have the control arms repaired. They said the shocks and hub were part of "regular" maintenance items...which should have been repaired by AutoNation Chevrolet Coral Gables before they ever sold it to us!!! So, now I'm out nearly $6k additional dollars because they sold us a POS. They don't return calls, they don't follow through with their customers and they are very unprofessional. I would never have my vehicle serviced here and I will definitely never buy from them or any AutoNation dealership again.

I'm so ecstatic to own this beautiful reliable car, all in part because of Mr. Hanono. He took…read moreevery moment and every minute to educate and walk me through this process, I appreciate everything he's done. I'm forever grateful and appreciative; he is one of the better human beings that I could have possibly met in my lifetime during this transaction; which could have been a difficult one, he found a way to make it a personal and stress free experience. Julio made it a point to be personable, direct, informative and just honest. He saved me time and money. Thank you for all your hard work.

After visiting several other places and seeing how the staff/salesmen treat potential customers--I…read morewas ready to call it a day--all jokes aside. People have become so disconnected and rude. This world is missing a bit more humility, Kindness and professionalism. My husband wanted to stop at Machado Auto Sales. I was apprehensive and really just wanted to go home. I WAS and AM so HAPPY that I listened to my husband. Oh my Goodness!! The ABSOLUTE BEST experience!!! Thank you, Machado Auto Sales for being extremely professional, friendly, kind and genuine. You deserve more than 5 stars. I left with a new ride and happy as can be. If you are looking for a car make this place your first stop--you will NOT be disappointed!!!