Easy hassle free way to sell my car The driver who picked up my car was great He kept me informed of his arrival time and was very professional read more

At first I was a little offish on doing this but went ahead with it anyway. i was not dissapointed. Fist we boaught mi wife's car then i purchased mine. This sure beats the hell out of having to deal with the longgggg hours at a car dealership. I will defenitly be recomending to anyone that ask for my opinion, "DO IT"!!!!! Will definitly be using CARVANA in the future. read more

WARNING TO FLORIDA CONSUMERS -- CARVANA In March 2026 I purchased a 2024 Jeep Grand Cherokee from Carvana for $29,990. Within four days and 250 miles the brakes were violently shaking and the AC was failing. Two independent certified mechanics and Carvana's own warranty provider Silver Rock confirmed all four brake rotors were warped and dangerous and the AC system had an active refrigerant leak. Here is what makes this worse -- Carvana's own 150-point inspection conducted just 15 days before the sale certified eight safety-critical items as passing. Every single one was confirmed defective. What Carvana did: Sold me a vehicle with dangerous safety defects that their own inspection missed or ignored Took my trade-in keys before I could access the replacement vehicle -- preventing any real inspection or test drive Required me to drive a vehicle with confirmed defective brakes on public roads as a condition of returning it -- with full knowledge of those defects Offered no accountability for the failed inspection Never compensated for approximately $2,000 in permanent financial losses resulting from the transaction What I did: Filed a formal complaint with the Better Business Bureau (ID# 24692878) Filed a formal complaint with the Florida Attorney General's Consumer Protection Division Filed a formal complaint with the Federal Trade Commission Sent a certified mail rejection of their arbitration clause preserving my right to pursue legal action After extensive documentation and escalation Carvana ultimately returned my money. But the inspection failure, the dangerous drive requirement, and the trade-in key practice that prevents customers from test driving their vehicle remain completely unaddressed and unacknowledged. If you are considering purchasing a vehicle from Carvana -- do your research first. Get an independent inspection immediately upon delivery. Document everything. And know your rights under Florida's consumer protection laws. #Carvana #ConsumerWarning #FloridaConsumers #FDUTPA #BuyerBeware read more

At the store very grumpy attendant.. not what one expects .. online amazing experience but face to face check-in rude and not helpful

I'm Amazed how fast and easy the whole experience was. The best part was a small fee to have the car picked up was from our house.

It was the easiest experience I have ever had when selling a car to a dealership. Fabian was professional and knowledgable and when he told me I would be out of their 10 or 15 minutes, he was on point. My check had been waiting for me to arrive and once the service rep wnet outside to chek the car, inclusing the odometer and also take off the tag, he came back inside and 15 minutes after I arrive, i was free to go. Would recommend Carvana over any other car dealership to get the fairest price and spending the least amount of time! read more

After spending hours with other dealerships and having them lowball me, I finally got a hold of you guys and you were absolutely terrific. You were fair. You were honest you were quick. It was truly the most pleasant experience I've had in a while. read more

I was initially skeptical about selling my car online, but the entire process exceeded my expectations. It was incredibly easy and straightforward. I simply entered my vehicle information into the app, received a quote within minutes, and moved forward with the sale. The very next day, I had my appointment for the vehicle pickup, and that process was just as smooth and hassle-free. From start to finish, the experience was seamless, efficient, and stress-free. I couldn't be happier with the overall experience and would highly recommend this service to anyone looking to sell their car. read more

Very easy process to sell my car. Set up an appointment and they came to the house and did a short inspection and drive to verify my responses . got payed in one day via direct depo. read more

Process at Carvana was seamless and saved me all those hours usually spent at dealerships with their finance teams. Would do it again in a minute!! read more

It was a seamless, effortless process that was smooth, and made easy by the amazing personnel, and online experience with Carvana.

The simplest car selling experience ever. This is my 2nd car sold on Carvana, and I will do the same again in the future

I had an excellent experience with Carvana, the price they paid for my car was fair, they gave me a check on the spot, the pick up was on time, the representative was very professional and their service was quick and no hassle. Definitely recommended read more

This is my second sale to Carvana and both have been an exceptional experience. Carvana goes out of their way to make the process as easy and painless as possible...and their offers are very fair. Don't waste time with Carmax Or any other dealer. read more

service is pretty good. seamless and they deliver what they promise. I wished they paid a little better in my car, but whatever they promise, they deliver. read more

Best car selling experience to date! They come to you, quickly inspect and off they go. Highly recommend!

The person who came to pick up the car was very amiable, however, after his inspection, he indicated that the already low price which had been previously offered was now being reduced by 20%. I suspect this common practice, and will look at other options next time. read more

It's the second time I've used Carvana and it can't get any easier. Get the most for your car for sure, they do everything and make the process super easy read more

My experience with Carvana was excellent. After filling out all the required information online to have my car appraised, the final offer exceeded my expectations. I decided to proceed with the process and was able to secure an appointment for that very same day for them to inspect the vehicle. After they verified that the information I had provided was accurate--and once I accepted the valuation--the check was issued on the spot. I must confess that, after receiving the online offer, I visited another company to compare; however, they didn't even come close to matching what Carvana offered me. I was truly very satisfied with the attentiveness of the employees who assisted me, as well as with Carvana's overall service. read more

The best experience selling my car. The gentleman that assisted me was kind, quick and responded all my questions. My appointment was at 2:30pm I arrived at around 2:15 and by 2:29pm I was out the door with my check. Thank you Carvana and staff at the Doral, FL location. read more

Very smooth transaction, from start to finish. Associates were courteous and helpful, exceeding my expectations.

2nd time buyer here. I've purchased two vehicles so far, both with trade ins, and Carvana has taken good care of me.

Hello. I sold my 2019 Tiguan last week and to this day I have not been able to get paid. I was handed a check that was rejected by my bank and have tried to reach customer service at Carvana but it was impossible to speak to someone on Saturday. It is Monday now and I will try to fix this issue asap. Their commercials say that you walk away with a check, but it is not a check you can actually cash right away. I am very disappointed. read more

Beware. My experience this year was disappointing. After Carvana canceled my first order, I was told I'd receive a $250 credit for the inconvenience. Weeks later--still nothing. I've messaged them through their chat and sent multiple emails. All I get are vague responses or complete silence. No follow-through. No resolution. Then the car I did end up with needed an oil change almost immediately, something they should've caught in the inspection. The tires were dangerously overinflated too. Just careless. I had to pay out of pocket for issues that should've never made it past delivery. It's frustrating. Once they have your money, it really feels like you're on your own. No accountability, no urgency, no customer care. I expected better. I deserve better. Carvana, if you're going to make a promise, keep it. It's that simple. read more

I left work in the middle of my shift to buy a car for my son, and my experience at Carvana in Miami was extremely disappointing. The salesperson greeted me poorly and immediately said they only assist customers with a prior appointment. This is unacceptable -- I'm not going to a medical appointment, I'm going to buy a car. Very unprofessional service. I do not recommend Carvana to anyone. read more

The entire process from beginning to end was flawless. It exceeded my expectations. I highly recommend if you are thinking of selling your car, it took all the stress and anxiety out of the process, and did it very quickly without a million calls or back and forth. read more

These people offer so little for cars and yet are selling the same exact car comparable miles and options and condition for 4x what they offered me . They are rip off dealers . Very un-ethical and try to take advantage of customers . Stay away if you value good business practice. read more

I sold my car to Carvana. Very easy, got onto the website put in the information and made the appointment. They came exactly when they said they would. The man was extremely nice, he reviewed the vehicle, loaded it onto his flatbed and handed me a check. Couldn't be easier. Great service, would use again. read more

Online process was transparent, easy and fast. When I arrived I was promptly greeted by a friendly, knowledgeable rep who made me feel welcome and comfortable. I received a fair and competitive offer for my car and left satisfied. I am a Carvana fan! read more

DJ was FANTASTIC and deserves a raise. I was in and out in less than 15 minutes as promised. I love your company and will be purchasing Carvana Stock and also recommending you to many of my friends! read more

Very smooth and fast process, they paid higher than Carmax!! Came to the their Hollywood place (did the paperwork process online days before) and after 20 to 30 minutes we left with the check in our hands. read more

2nd car I have sold to Carvana. In and out in 30 mins both times and no hassels or changes from what I was offered online.

Didn't expect selling a car could be so easy. Dealer offered us 1/2 of what we got from Carvana. The representative showed up on time and was extremely helpful and courteous. He made the transaction a piece of cake. Took 30 minutes. Would I use Carvana again. Yes. read more

So simple and quick. In and out within 15 minutes and no negotiation at all. The online offer was exactly what they paid me.

Awesome experience buying a car !! My kid loved the machine bringing down the car Staff were super nice ! read more

My truck was not delivered on the day it was originally scheduled to. It also showed filthy with food in sludge in cup holders and trash in the back seat. The front two tires were shot and need to be replaced. The bed of the truck is destroyed, dents scratched and rusted. Ive sent pictures of all of the issues to carvana with no response. This is the second vehicle I've bought from carvana. The first car was great but after this one I won't buy from them again. read more

Arrived at Carvana to turn in my truck and Andre was quick to help! Got me in my new in less than 35 minutes. Drove off the lot and noticed the mats were different than the ones I had seen in the picture, went back the next day and met Seth who was able to hook me up with all weather mats! Thanks Seth! You guys rock! read more

I though it was going to be a process but it was quick , smooth , hassle free from start to end from getting the offer and picking up my car everything went smoothly almost to good to be true,no going back and forth like the dealers full transparency no surprises no waiting they came check the car took the car around the block came back and paid me I will recommend Carvana to anyone that is looking to sell their car read more

Quick easy, hassle free , decent price and showed up in window , presented me with agreed check ....

I wanted to give Carvana a shot to buy a car. Selling them a car was really easy and I had done that before. Buying the car was also easy. Unfortunately, seven days later the check engine light turned on for my 2023 Hyundai Santa Fe which is absolutely unacceptable. It's very clear that they are completely lying about doing a 150 point inspection on a car. I told them my check engine light turned on, they told me to go through their SilverGate agent, but all repairs would require approval. Being that I don't have time for this nonsense, I took it to my trusted dealer of choice and they fixed everything. I spent $1,200 and got very lucky that two of the major items that were very obviously a problem were covered under warranty. The thermostat was bad, so the dealership couldn't allow me to drive the car away so I took a loaner for three days. The other problem is that the car was kicking like a mule whenever auto-off was enabled. Lastly (picture included) the A/C air cabin filter was completely clogged with garbage and made the car smell bad. I knew I wouldn't be reimbursed for any of this because I didn't "ask for permission", but that's not the point. They sold me the car in this condition which means this is fraud. My next favorite thing is that the driver's side door has a different VIN from the rest of the vehicle. I am not sure how they are allowed to get away with this, but I am going to hold their feet to the fire on this one. This needs to be rectified and they are going to pay for it. Again, what part of the 150 point inspection did they do? Seems like absolutely none of it. Lastly, car only came with one fob. Like yeah... you find that out up front, but realistically all cars should come with two. This is nonsense. I had to purchase a second one and they are very expensive. I have tried living with just one before and when you share a car with someone, this becomes a real pain in the behind. I specifically asked them to transfer my plate/registration to this car, they said they would. I then get a NEW plate in the mail... Thanks guys. Now I have to go to the DMV to surrender my old plate and I have to update everything to have the new plate. This is exactly what I was trying to avoid. I HATE IT when people MAKE work for me. This whole experience started off great, but it is turning into a steaming pile and I am pretty upset. I cannot get anyone on a phone either which is very irritating. If you choose the financing option, even if you have a 800+ credit score, you are looking at a 14% interest rate which is psychotically high. I have zero intentions of keeping the loan for long, so I don't care, my monthly payment is very low. I am still going through this crap right now, I have only had the car for three weeks and unless they make part of this right, I don't think I am buying from them ever again. read more

Carvana Miami - Auto Loan Providers Near Me - Miami, Florida