Super good everything from the first moment I contacted Samantha Gonzalez they helped me in…read moreeverything and in every problem they looked for a solution Samantha and Deyker are the best..

1/5 Stars -- Absolutely Horrendous Buying Experience at Toyota of North Miami…read more Let me start by saying that I absolutely LOVE my new 2026 Toyota Tacoma TRD Off-Road. The vehicle itself is fantastic. Unfortunately, the experience of purchasing it from Toyota of North Miami has been one of the worst, most frustrating, and most unprofessional customer service experiences I have ever encountered. If you're considering purchasing a vehicle from this dealership, I strongly encourage you to read this before signing anything. From the beginning, the entire purchasing process felt rushed, disorganized, and filled with empty promises. The salesperson repeatedly assured me that certain things would be taken care of, only for those promises to turn into excuses, delays, and constant runarounds. The finance department was no better. When I sat down to review the financing and paperwork, I was repeatedly told that everything would be explained and that I would receive copies of all my documents before leaving. That never happened. I drove home in a brand-new vehicle without receiving the complete paperwork I had been promised. And somehow, it gets worse. THEY DIDN'T EVEN PROVIDE ME WITH MY VEHICLE REGISTRATION. I drove my new truck for approximately five days without realizing that the registration paperwork had never been provided. I discovered this myself when I checked the glove compartment. How does a dealership sell someone a brand-new vehicle and fail to properly explain or provide such basic documentation? But the most unacceptable part of this entire experience involves my previous GMC lease. As part of purchasing my Tacoma, the dealership was supposed to handle the payoff of my previous GMC lease. I was specifically told by the salesperson that I could return the following Thursday, pick up a check, and take it to the GMC dealership nearby to complete the payoff. That was another promise that went nowhere. As of October 16, nearly two weeks after purchasing my Tacoma, my previous GMC lease still has not been paid off. I have repeatedly contacted the salesperson asking for updates. Instead of getting a clear answer, a confirmed payment date, or any meaningful resolution, I have received nothing but more excuses and the runaround. My next GMC payment is due October 17, and I am now facing the possibility of financial consequences and damage to my credit because Toyota of North Miami has failed to follow through on what was promised. I even called the dealership again on October 16, attempting to speak with someone in finance, only to be told that I would have to call back Monday. Apparently, once they have your signature and your business, resolving your problems is no longer a priority. What makes this situation even more insulting is that I have already expressed my concerns directly to the dealership. I have text messages documenting my complaints about the missing paperwork, registration, and lack of communication. I was repeatedly assured that management would be informed and that these issues would be prioritized. Yet here I am, still chasing answers. I shouldn't have to repeatedly call, text, follow up, or physically return to a dealership just to get people to fulfill their responsibilities. I certainly shouldn't have to worry about my financial standing because of an unresolved vehicle payoff. I purchased a brand-new Toyota expecting a professional experience, transparency, and basic customer service. Instead, I received broken promises, poor communication, disorganization, and an astonishing lack of accountability. I love Toyota. I love my Tacoma. But I deeply regret choosing Toyota of North Miami as the dealership where I purchased it. To the management of Toyota of North Miami: Your customers deserve better. Selling a vehicle is not where your responsibility ends. Your responsibility also includes honoring your commitments, providing the necessary paperwork, communicating honestly, and resolving problems without forcing customers to chase you. I am not asking for special treatment. I am asking for the basic professionalism and accountability that should come with purchasing a vehicle. My advice to potential buyers: Be extremely cautious. Get every promise in writing, review every document, demand copies of your paperwork, and verify that any outstanding trade-in or lease payoff has actually been completed. Do not rely solely on verbal assurances. This dealership has completely destroyed what should have been an exciting and memorable vehicle-buying experience. One star, and only because zero stars isn't an option.

Exceeded my expectations! Thanks…read more I'm happy the owner exceeded my expectations! Thanks He is very friendly and I felt at ease through the entire process. I feel I was treated very well and the whole process was painless. Highly recommend buying a car from him. The price He told me on the phone wast it; very different of the others dealers when you go there it is always some much more Thank you for all the time you spent with me and explain every detail. You are awesome. I am a woman who was shopping for a car it is very difficult to do it alone but the attention is very customized to my budget and my needs He went out of his way to provide the highest level of customer service, I'm really happy with my new car and with the deal I did.

This place is a scam. Company was dissolved 3 years ago, and their address belongs to a different…read morecompany now. They will sell you a vehicle online and then never deliver it and ignore all your calls. Avoid at all costs.

Fantastic experience. The good without the bad of buying a used car at a dealer. They have good…read morecars and can assist with financing. I will definitely recommend my family and friends.

working with South Florida autos was amazing, James was so great. I bought this car on my own with…read morebad credit and he was able to help me and get me into a loan and get me financed for the car and it was an awesome little car I got a mini. He is just very professional and very easy to work with. I would recommend buying cars from him anytime.

I do not know why there are so many bad reviews here. Whenever I have gone here they are truly…read moreprofessional and get the job done. It is reasonably priced and help solve the issue in a timely manner. Whenever I have gone Edwin or Brian help. Every staff member was professional and helpful.

I pulled up at 6:50am because I had a 7am appointment for an oil change. They never asked anyone if…read morethey had an appointment. They just started going window to window. At 7:20 I asked where the appointment line was and the tech said " we don't really do appointments here". (Braman Honda has a website where you can make appointments for all services). Classic Miami attitude from this guy. After about an hour and change I gat my car back. I open the hood and one of my clips to the engine air filter is unlatched. (I always lift the hood and check everything before I leave any service). Anyways, I will not be returning here. Did I mention the old man cutting his nails in front of everyone waiting for service?! What a great example of class!

David made this the easiest, most stress-free car buying experience I've ever had. I've already…read morerecommended him to my friends and family--that's the highest compliment I can give!

When I found The Deal Creator on Yelp, I thought the glowing reviews MUST be exaggerated. As a…read morebusiness owner myself, I know it's virtually impossible these days to get 34 5-star reviews from 35 total reviewers. Well, now it's 35 5-star reviews after my excellent experience with this company. David is not only a bonafide expert in the art of buying/selling/leasing cars, he is a gentleman and a "people-person". He clearly enjoys helping his clients and he certainly helped me a great deal.

Everything!! Nothing is ever a problem. Fantastic service absolutely outstanding. Whenever u have…read morean issue with our 3 year old mercedise convertible they come come asap drive it to their garage in coral gables quickly fix the issue them back it comes. Thoroughly recommend their team 100% Alex

I recently purchased a Certified Pre-Owned (CPO) Mercedes-Benz SL 63 from this dealership, and the…read moreexperience has been unacceptable from delivery to service. When I drove the vehicle off the lot, the tire pressure warning was already on. My salesman, Shamir, dismissed it and claimed the service department had simply forgotten to put air in the tire. That night, after filling it myself, the tire lost pressure again by morning. When I registered the car on the Mercedes-Benz app, it also showed the starter battery at a critical level. I returned the car to the dealership the next morning. For a vehicle that supposedly passed a rigorous 172-point CPO inspection, the oversight was appalling. It had: A nail in the tire A failing battery that required complete replacement Blown, non-functional speakers A broken passenger seat To make matters worse, communication and transparency were virtually non-existent. Alan, the service manager, insisted the tire held pressure and had no nail. However, another manager, Gabriel, later contradicted him and confirmed the tire had to be replaced due to a nail. The car sat in service for nearly a week with zero updates from either Alan or Shamir. I only received information after calling the General Manager directly to escalate the issue. When the car was finally returned, the repairs were only partially addressed, the vehicle was delivered with a near-empty tank of gas, and there was fresh damage on the rim. This has been an absolute failure of quality control, accountability, and customer care for a flagship vehicle. I will never purchase another car here and strongly urge others to avoid this dealership.

A short time ago I got into a reck and totaled my car and needed something right away. I ended up…read moreseeing a listing for a 15 Honda Civic Si, Made some arrangements to see and test drive the car and everything went smoothly. The process of getting the vehicle financed was quick and smooth no issues arose. I specifically dealt with Levy and he was fantastic. One month later I still have the car despite it having 130k miles the car runs and feels brand new with no issues, no warning lights. I would definitely come here again.

Purchased a 2006 4Runner and Levy helped me test drive. They gave me a reasonable deal and made the…read morebuying process easy. I was very impressed by Alejandro for taking care of registration and after purchase add ons as promised... 5/5 stars

I have been a customer of Autoworld for 8 years and within that time have purchased 4 vehicles…read more This is a family business and they truly treat you LIKE FAMILY. Tell them exactly what you are looking for or what features you are looking for in a car and they will point you to the best option they have. I've even made a special request of the specific vehicle I wanted once. Since I had the time to wait, they search and got me exactly what I asked for and wanted. The customer service is superb and honest and that's why I continue to come back to them with any and all my vehicle needs. Thank you!

So thankful to come across an honest dealer. They were recommended from a friend that also bought…read moretheir car here. They care to hear your needs and wants. It's a family owned car dealer and everyone there is nice and explains everything thoroughly. So happy with my purchase. Will definitely be recommending Autoworld of America to others. The good word needs to spread.

avoid this place by all means there are 1 billion percent dishonest the sales person Alan is very…read morerude and unprofessional so is the main man the manager Sam he will tell you the cars perfect but he just wants your money make sure you test drive more than once bring your own Mechanic cause they will attempt to sell you a lemon and then say all sales are final and as is MIMAI CROOKS AT WORK IN BROAD DAY LIGHT AVOID THE HEAD ACHE YOU WILL THANK ME

These guys are great, they will buy your vehicle at a better rate than carmax, carvana, etc. and…read morewill not have you buy one of theirs in return. First time ever selling my car and the whole experience was super transperent. I was informed of everything throughout the whole process. Sam is an excellent guy, If you need help ask for him.

Awesome experience. Rey was very kind and showed great professionalism and was able to provide me…read morewith the information I needed about the vehicle. The manager Leonardo made me feel like at home and was able to satisfy my needs, Everyone in the office was great and friendly I would definitely recommend coming here!

Unfortunately, I did not walk away happy at all from my experience with Car Factory Outlet Miami…read more STEER CLEAR OF THIS PLACE To begin with, the car I purchased did NOT come with the original key or key fob. Instead, I was given a completely different third-party key, and I was told I would receive information later to obtain the proper FOB. That never happened. Honda quoted me around $275 plus tax just to cut and program a replacement key/fob for the vehicle. Every time I followed up with the dealership, I was given the runaround and told the car was sold "as is." Second, the pricing and financing process felt extremely misleading. I was initially told my payments would be around $367 monthly, but after fees and paperwork, the payment ended up being about $400. Important details were not properly explained before I signed. I also noticed the contract listed the vehicle at around 43,000 miles, but by the time I drove it off the lot it was already showing around 46,000 miles. What became even worse was the financing situation afterward. The dealership apparently could not secure financing through a bank, yet they continued having me make monthly payments directly to them instead. My checks were being deposited into the dealership's account rather than through an actual lender. During this process, my credit was negatively affected. The experience became so stressful and unprofessional that I ultimately had to hire a lawyer to resolve the issue. After legal involvement, the dealership was forced to take the vehicle back and issue me a full refund. It was an exhausting and horrible experience overall. While the staff may come across as friendly during the sales process, I personally felt misled and poorly handled throughout the entire ordeal. I strongly recommend that anyone considering buying a vehicle here carefully steer clear. Don't waste your time or your money.