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    Brickell Mazda

    2.7 (159 reviews)
    Closed 8:00 am - 8:00 pm
    Updated 1 month ago

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    Jessica M.

    Don't WASTE YOUR TIME with these SCAM ARTISTS. I am a returning customer (leased a 2022 Mazda CX-30 2 years ago -- that was a whole other nightmare). I received calls and letters recently from this dealership to buy back my car / trade it in for a 2024 Mazda CX-30 at $199/month (see photo). I pay $405/mo for my 2022 Mazda, which feels like a rip off. I made an appointment and went in today. Everyone looks at you like you have ten heads when you walk in-what's the point of making an appointment? Then they made me wait 30 minutes while they "assessed" my current 2022 Mazda, which is in mint condition and has less than 15k miles. After 30 min, they told me to wait longer-I said I have another appointment, at which time he promptly produced an offer of 7000 DOLLARS DOWN (WHAT? WITH A TRADE IN???) AT 279/Month (see photo). What happened to $199???? I showed him several other websites of Mazda dealers offering $199/month with a $3k to $4k down payment. He shrugged at me. I am a returning customer with a mint condition vehicle, and instead of offering me the $199 deal they sent, they gave me this garbage. Unbelievable. Wasted so much time driving there and back, then making me wait. I will be trading my care in elsewhere just so I don't have to deal with them again. Don't go there - they will try to scam you and treat their customers like garbage.

    The best!
    Marcelino M.

    If you're like me, you LOATHE the process of buying a car. No not the Carvana way where they deliver the car to you that might not even be owned by them, that's a whole different headache entirely lol. I'm talking about the old school way, the going to the dealership, looking at the different models, test driving and then the endless 10 hour process of negotiations and paper work.... It really makes you reconsider the whole thing a couple of times before deciding to endure it. I gotta say though. My-Ling at Brickell Mazda made this experience extremely easy and so pleasant. She was professional why still remaining personable and is just an amazing person overall. She fights for what's right for you and doesn't really give up when something the customer wants isn't being given. She goes out of her way to ensure you leave this dealership with exactly what you came for and also ensure you either fed, hydrated or well caffeinated during the process lol. Not many dealerships have specialists like My-Ling and it's really shows nowadays. This dealership will always have my business because of her. A shout out to Joaquin who linked us up. He was the representative who took care of me previously that got a promotion and works with management now and he definitely made sure that I would be taken care of this time around. Did I mention I walked out with two cars?! That's how good she is. My deal was the simple one but she also ensured that my moms boyfriend was able to get the car he wanted as well with his unique circumstance. It was truly an phenomenal experience. If you happen to be in the market for a new car, consider Brickell Mazda and see no one else except My-Ling! She is the best I've ever had the pleasure of doing business with, PERIOD!

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    1 year ago

    Paid 189 for a oil and tire rotation. 2 hour wait with appointment. Unfriendly service advisor

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    3 years ago

    Not sure about new cars, but for used cars, they have a bogus reconditioning fee and will make it up along the way. Dishonest sales process.

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    Page 1 of 4

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    Review Highlights - Brickell Mazda

    Particularly, I work with Jose Bruschi, and his attention and knowledge about the product that he is selling and the process of selling is amazing.

    Mentioned in 3 reviews

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    Little Havana

    This was the worst car-buying experience I've ever had…read more I clearly and repeatedly stated that I did NOT want any warranties or add-ons. While signing the paperwork, I pointed out extra charges, was told they were being removed, and even watched documents get reprinted. Despite this, I was talked over, rushed, and ended up with warranties I explicitly declined. This is misrepresentation and a complete disregard for my consent. When I returned the next day, I was told multiple times that the charges would be refunded and applied back to my loan. That never happened. Additionally, my trade-in was paid off two months later and not for the payoff amount we agreed on. It felt as though, because I was purchasing a $200,000 vehicle and im a women , there was an assumption that extra charges would go unnoticed or unquestioned. That is unacceptable. The salesperson name is FRANK. He made a comment to me after I came back next day "" I also need some bread". 4 month passed by- did not get back any money back into my loan, never got a follow up . Just been ignored. I am never coming back, and I am warning anyone reading this to review every document carefully!!!!!!

    I just left this dealership after speaking with Jennifer and I believe her manager name was John…read more I specifically told them I'm not here to waste anyone time. I told them I was on there website. Showed them all the information. I left because the numbers wasn't working for me with all the Extra FEEs they added on for a CASH DEAL. I gave John a handshake and left. I received a call from Jennifer saying what are my numbers and she will possibly speak with the GM (general manager) and see what can be done. I told her she could have kept me there while she spoke with him she kept telling me over and over he's not here on site and I repeated she could have kept me there while she did that I'm not coming back. She hung up in my face. That was extremely disrespectful and rude. If I was ever to get a call from her GM or John for the SALE I would only do it if she doesn't get the commission. I would have rated my experience better if the phone call ended better and a simple apology won't mean anything.

    Murgado Automotive Group

    Murgado Automotive Group

    (1 review)

    Little Havana

    All for $101. Your typical car dealership that all they want to do is make the sell…read more Can you imagine what else the dealership does? Aaron who works at the dealership and had reached out to me after seeing the last Yelp review I wrote on this and said he would handle. He asked me to take down the Yelp review and I really thought this would be taken care within a week or so. So I did, rookie mistake, don't take down the Yelp review until the transaction has been completed. Lie 1 I purchased a 2018 Porsche Cayman 3yrs ago. At that time, I also purchased a warranty. I asked if it was a CPO warranty and was told it was. It wasn't, it was a 3rd party warranty they sold at the dealership. Another Porsche dealership I do highly regard in my home town said, "I wish places like this would not lie to the public." Lie 2 I sold the Cayman in January 2026 and cancelled the remaining warranty for my refund, ran out in November 2026. I didn't realize if you have a claim, they subtract that from the warranty amount you paid. Ok, learned something new, which leaves me with a balance of $101 to be refunded by the DEALERSHIP. For the last 6 weeks, Aaron has been in contact off and on staying that a check would be send to me. They sent me a text with the tracking number from FedEX, Aaron saying it would be sent over night. 4 days later I checked FedEX tracking number and all the dealership had done was enter the tracking number and never sent the check. Lie 3 Do they they even have a check for me? I'm also writing a Yelp review to their parent company Murgado In Miami, Florida. The #1 core value is, dedicated to serving our customers with honesty, integrity and professionalism. I will ask them to reach out to me so I can explain my stance and send texts I received. Obviously Motor Werks Honda does not practice this. And to think I mentioned to Aaron that I was looking to buy another Porsche. Never again, I'm done.

    Brickell Luxury Motors

    Brickell Luxury Motors

    (24 reviews)

    The Roads

    Outstanding experience all around! Salesperson ASHLEY SANCHEZ was exceptionally knowledgeable and…read morepersonable as was ISAAC SIERRA, the Sales Mgr. Both were very accommodating without being pushy. I saw a vehicle I liked, from a very good inventory & came back following day to wrap up purchase. Worked out good, reasonable price without lots of fuss and took care of some minor issues requiring oil change, popping out 2 barely visible dings and locating additional set of keys. I WOULD HIGHLY recommend purchasing a vehicle here as they seem to be, all around STEPS ABOVE & BEYOND most car dealerships. Additionally, while waiting on oil change I was offered a ride service to and from nearby restaurant. IT's ALL IN THE DETAILS. As a tough customer, I truly appreciated Ashley's METICULOUS ATTENTION TO DETAIL and having the mountains of paperwork organized to secure insurance++. NOT A SMALL DETAIL, they arranged ideal financing with a Credit Union that offered an extremely competitive rate. Also referred a window tinting service that did great job. ADDITIONALLY, as this was CERTIFIED PRE-OWNED by PORSCHE (2022 Model Year) I received remaining 26 months warranty from new vehicle purchase AS WELL AS an extended 24 mos. from CERTIFICATION by Porsche for a total of 50 months (as confirmed by Porsche directly). LASTLY, when I questioned some of the very odd HATING REVIEWS here on YELP, they pointed out it was some so called 'influencer' incident that 'sicced his Yelp dogs' on them. I would disregard these reviews as my first hand judgment and experience prove them to be VERY GOOD ALL AROUND. I am very happy with my purchase AND I WOULD PURCHASE FROM THEM AGAIN IN THE FUTURE! THANKS!

    Dishonest marketing practices. Running a sweepstakes scam where they lure people in with blatantly…read morefalse "Winner" cards saying they are definitely winning money and then when people show up to claim prize they are told they only "won" an entry to a drawing. Then they try to sell them a used car. Very shady and unethical behavior in violation of is many regulations. Stay away!

    Brickell Mazda - autopartssupplies - Updated May 2026

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