I've always had good luck with this Autozone location. When the check engine light on my last…read morevehicle came on, I came to Auto Zone and they lent me a diagnostic system free of charge that would allow me to read the message, find out why the light kept coming on, and clear it. When the resistor failed for the A/C fan on my current vehicle (so the fan for the heater and A/C was either at full or off, but none of the speeds in between would work), I took the part in and while they couldn't supply a replacement (that particular part can only be supplied by a dealer), the guy behind the counter was able to Identify it on sight. In other words, the guy working that day wasn't just a high school kid working behind the counter who knew less than the patrons, he actually knew his stuff and had experience as a mechanic. On my most recent visit, I only needed a new lamp for my brake light. I walked in, the lamps were in the first display rack, they had a catalog there where you could look up your vehicle model and it would tell you which lamps to purchase, depending on which one was out. There was no line to check out, and I was able to swap out the failed lamp in the parking lot before I left. I'm not sure if this Autozone has the same policy, but where I grew up, the Autozone stores also gave discounts of something like 10% to all firefighters, paramedics, police officers and other public safety personnel, all you had to do was show them your ID. I always thought that was a very kind gesture on their part.

If I could give -5 stars, I would. This place is a complete disappointment. I've been waiting for a…read morerefund for 14 days--almost two weeks--and all they can say is, "Call the bank." No problem, except the issue is with AutoZone, not the bank. The bank was the easiest part of this process. Trust your instincts--if you get a bad feeling about a place, avoid it. The service here is terrible, and the staff seems completely incompetent. Speaking to them is a waste of time; they stutter over the phone with no real explanation as to why this is taking so long. Clearly, they lack proper training. Do better, AutoZone, or close your doors.

I feel like I was just in the twilight zone and transported back to a customer service must've been…read morelike in the 1950s. I was so impressed that I am writing my review while still in the parking lot before I leave and forget to do it. I was sent to national sunshine auto parts by the Renée at the service desk of MTS power supply down the street. From the moment I walked into National Sunshine Auto Parts, I was greeted and assisted by multiple guys who are knowledgeable, friendly and truly interested in knowing what I needed. Their prices are competitive and the customer service is excellent so this will be my stop off point for all needs regarding my vehicles, diesel generator and when applicable, items I need for my boat.

Reasonable prices, great customer service, professional & knowledgeable staff. Happy they found a…read moresimple AC coolant sensor for me, so difficult to find in main auto part chains.

Dennis was super courteous and helped me find the scent for my car that i was looking for. i saw…read moreanother rep even help a customer change his old wipers. Really friendly staff.

I went the other day to get some stuff for an oil change. I get there and there's customers…read morestanding around in no obvious line. I start to ask people if they are in line. Everyone says no. I go up to the lady that's at the register and she immediately and rudely says to go to the back of the line. I tell her there is no line. She says to me rudely again, to make the line. I laugh at her and tell her again in Spanish, that there is no line, that I have already asked everyone so I guess that would make me the first one in line. She stares at me and ignored me. So I walk away to another employee and I ask him if he can help me. He ignored me as he slouches on the counter looking through the computer and says absolutely nothing to me. I wait about 15 seconds and out loudly say, this is ridiculous and I start to head out to the exit door. He then starts screaming across the room. "Hey you don't have to leave come back I'll help you!!!" I was furious. I completely ignored them and right before I walked right out, I turned back and said. It's ok if you don't want my money the advanced auto Patty across the street surely will. Good bye and he yelled byeee!! I have never seen such lack of professionalism and it's just incredible that having a competitor across the street they would still treat a customer like that. I went across the street and spent $150 on everything I needed to give my car a tuneup. Money and client list to this particular store. Simply unacceptable. This is why I mostly shop online and don't have to deal with rude and unprofessional people. These people looked like they did not care and did not want to help or work for that matter. Truly disgusted.

Buyers beware! Ordered a part from them that they later admit they knew would not fit my vehicle…read more Then they refused to accept a return. Untrustworthy business.

I was experiencing some electrical issues with my car. I am pretty car savvy, but I did not have…read moreany tools on hand. I went to the AutoZone over on 27th Avenue near 8th Street, but it was an absolute zoo. No one seemed able to help, and it felt like they could not have cared less. After 15 minutes of trying to get some assistance, I just got frustrated and left. I sat back in my car, with my dashboard lighting up like a Christmas tree, and remembered there was an Advance Auto Parts on Coral Way and 27th, so I drove over there. I walked in expecting the same experience I just had at AutoZone, but boy, was I wrong. The first thing that happened was a warm welcome from a guy named Michael. Before I even reached the register, he called out with an authentic smile, 'Welcome to Advance Auto Parts, how may I help you?' It immediately put a smile on my face. After I vented to him for about 10 minutes about my car troubles and my experience at the other store, he said, 'You know what? Let me finish with this customer, and I am going to personally help you.' He hooked my car up to his personal, high quality scanning device. It showed no error codes, but he spotted a burnt out fuse and explained that my battery needed replacing. He mentioned that German cars rely heavily on battery power for their high end functions; when the battery begins to fail, those functions start shutting down and causing false readings on the dash. He gave me an amazing price on a new battery and even installed it for me right there. I was so happy; the shaking stopped, and all the warning lights on my dash disappeared. I told Michael, 'You are amazing and great at your job--what is your long term goal?' Michael said, 'Well, I love helping people. In the grand scheme of things, I want to become a manager of my own store, and who knows, maybe even own my own store someday.' What a cool dude, he deserves a manager spot immediately! The whole staff there is awesome; they all deserve a raise.

I want to commend Michael for his willingness to help. This location is near my job, when I need…read moresomething I stop by, it's a win win with traffic and all. There have been two occasions that I've needed something niche for my project, and the gentleman has taken his time to help and give me different options on lubricants and making my own vacuum lines. Thanks very much sir!

I was apprehensive about trying this place due to the more negative reviews, but I had great…read moreservice and wanted to share. I made an appointment Saturday at 8am for an oil change and to have them take a look at my battery. I showed up at 7:55 and was the only one at the counter. Jorge helped me and said I was the first customer there so the wait shouldn't be too bad. They called me at about 8:15 and said I would need a new battery in addition to the oil change. I told them to go ahead and then called me at 9:10 to say my car was ready to be picked up. I would definitely recommend making an appointment and showing up early. But I found them to be timely and the prices to be pretty standard. The employees at the front desk also speak English very well. I would also recommend going to Versailles down the street for breakfast while you wait. Overall, a solid place to go for an oil change.

Highly recommend. Steven. Anthony, Bryan and Josh treated us really well. Answered all our…read morequestions. We will come back here again did a great job. Thanku.

QEautoparts1 uses delay tactics to push dates past policy deadlines so they are not tied to having…read moreto refund items that have been shipped back. They actively practice delays using canned emails that indicate they are busy. I had the misfortune of purchasing an expensive part, found it did not fit my car, went through the process of contacting them, shipping the item, getting a verification letter from my postal office stating that after an investigation, it was found that the item was DELIVERED AND RECIEVED by QE. They still refuse to refund. I would not do any type of business with this company. They are dishonest in the manner of which they serve their customer who they know have little recourse. Their rating is dubious at best if they handle their customers like they did me. I have six months of emails from them that are 80% horsepoop and 20% lies. Ebay is helping this company by providing them with a platform. I will devote my energy to placing this feedback on every forum I can find for the next 12 months. If I can help a few others use better companies, it would be worth it.

Purchased tow wiper blade refills thru Walmart.com. They arrived very late after estimated delivery…read moredate. Items were returned at Walmart. They've credited one item. Still due the second credit. FedEx shows that they received items

High tech auto parts and Hi-tech auto mechanics are not that good, you should avoid this place at…read moreall cost, I needed a alternator for my car, I had an alternator on hand but they refused to instal it, They insisted on their brand alternator. So I agreed, that was my mistake number one, They installed a cheaper brand of alternator that only lasted one year, I only had one year warrant, that was my second mistake. My third mistake was paying $850.00, to Hi-tech automotive. this time I had OEM parts, labor, excellent service at a different automotive shop near by and I only paid $450.00, this tells me I got ripped off.

From the owner: Spare parts for all brands of cars. Billingual staff and Free delivery!read more

Great business, they know exactly what you need and are quick and easy to deal with. Highly…read morerecommend!

Skip this place. They bought an item on Amazon and had it sent to me to fulfill my order. The…read moreitem I got was not what I ordered. The item I order cost 170 dollars. The item I got cost 62 dollars. I have no use for the item they decided to send me. I have no confidence I would get my money back so I will have to take a big loss on this order. This is the first and last time I will do business with them. I specifically wanted to stay away from Amazon to purchase my item. I NORMALLY DON'T DO REVIEWS BUT IN THIS CASE I THINK IT IS THE BEST THING I CAN DO. IF MY WARNING TO YOU IS ENOUGH TO STEER YOUR BUSINESS ELSEWHERE THEN PERHAPS, I WILL HAVE SOME KIND OF SATISFACTION.