We brought our 2014 Honda Accord Hybrid to Galceran Auto Electric after it displayed warning lights…read moreand wouldn't shift out of Park. We specifically told them at drop-off that the issue began after two fuses were moved -- yet instead of checking what we told them, they jumped straight to claiming the Electronic Servo Brake Control Unit had failed. That's an extremely costly part and would have meant a repair bill in the thousands of dollars. When we took the car to Honda for a second opinion, they immediately confirmed the problem was exactly what we said from the start -- two misplaced fuses. Once corrected, the car was back to normal at almost no cost. This shows a serious lack of diagnostic ability and integrity at Galceran Auto Electric. They ignored the customer's information, failed to check the basics, and attempted to push an unnecessary, very expensive repair. On top of that, they charged for diagnostic work that clearly wasn't done properly. We strongly recommend caution: always get a second opinion before authorizing repairs here. A good shop listens to the customer and starts with the basics -- Galceran Auto Electric did neither.

Forced to Pay $1,327 in Cash After They Refused Every Card - Stay Away…read more I came here for a routine oil and filter change. What I experienced was psychological pressure, financial manipulation, and a complete lack of professional ethics. After inspecting the car, they insisted on additional repairs, which I agreed to based on their urgency. They then sent me a credit card authorization form, which I completed using a valid corporate Visa card. Later, they claimed it couldn't be processed. I offered a second card in person (from my associate), which they also refused. They rejected three separate Visa cards with no written explanation, and told me I must pay in cash. I waited over two hours for a police civil standby after feeling unsafe and coerced. No one came. I stood outside, a woman alone, surrounded by men who held my vehicle until I complied. I was finally forced to pay $1,327.24 in cash -- against my will, without any transparency, and no official receipt policy disclosed in advance. This place uses payment manipulation to trap customers and make them feel powerless. Avoid at all costs -- and if you ever have to go here, bring a lawyer, a witness, and a police report form.

The mechanic ended up burning out a module due to mixing up two wires…read more The module was a dealer only part. I tried several times to just recover the cost of the part ($42) since I found a used one on EBay. I sent receipts and all. He has basically ghosted me. The total repair for the damages he cost were upward of $600 in between module and programming required through Land Rover dealer only.

Just like someone below stated in her comment already, he cause her $1,000 in card damage. Mine was…read moreeven worse! Not only did he cause more damage to the vehicle, but the condition he left it in put my family in danger. The gas was splashing out within inches of the muffler, and if it would have hit, the car would have exploded with my 5 year old in it. He is a nice person, but not a competent mechanic. Literally hire at your own risk! I ended up hiring, and paying extra $500, for someone else to fix what he created, and make the car safe again for me and my family.

Great and extremely friendly service. Quality work. They do only what is necessary and always try…read moreto keep expenses down.

Friendly and excellent service. Cheaper than a dealership. They always follow up to make sure your…read morecar is good and you are satisfied. Definitely recommend!

Good service all time and friendly person. Good customer services and affordable labor.read more

Excelente servicio , gracias Ernesto por su buen trato y a todo el equipo en general , 10 de 10read more

Hello, I advise you not to go, the attention they give you is crap and since the mechanics are not…read moreprofessionals, I just changed my tires with them and they couldn't balance my chantas because the machine was not Serbian, I go to another place to balance it and when I check the tires they were full of water inside, I advise you not to go to that place I give it a star pk it is obligatory if it were up to me I would not give them any

They are friendly and give good service. They know there stuff and like to give you what you need…read morenot what they want .

Service Manager pretends to be a mechanic and tries to enforce whatever he says even though he has…read moreno idea what he's talking about. Recently i purchased aftermarket wheels and tires. Nothing crazy, I went from 18's to 19's. I have a base model Q50, the redsport comes with 19's anyway to give you an idea. My suspension is stock. As soon as he saw the tech about to start to perform an alignment, he rushed across the store to tell him & me that it was impossible for him to align the car. Due to the "aftermarket wheels". That the machines hub arms would get stuck and damaged and that he didn't even want to risk it. I wasn't an expert in alignment so I decided to leave without argument. He's explanation was that for caster, he would have to turn my wheels and there wouldn't be any space to turn them with the hub sensors on 3 to 9. Sure enough another Firestone aligned my wheels with no issue at all. No rubbing, nothing interfering with the machine or my wheels. First of all, my Q50 doesn't adjust caster. Second, when the machine starts the alignment process, it asks you to move the car forward, thus moving the hub arms to about 7 & 1. Clearing any fender that would get in the way. I remind you my wheels are stockish diameter with stock suspension. I know it's hard to explain but he basically wasted my time with misinformed information. He's not a mechanic, he doesn't do alignments. The actual tech himself was speechless and didn't say a word. Just looked at me with a face like "what am I going to do, he's the boss". A complete waste of time and he used his only power in this world to enforce his pettiness. I won't be back, The Firestone by coral way is the best one I've been to! Go to that one and save yourself time and money!

I've been bringing my cars for over 15 years but on Friday November 10, 2023 I passed by because my…read moreSUV kept saying it needed air and it happened it had a nail puncture and the entire tire needed to be changed. Service advisor also Store Manager Alexis which is the gentleman who always take care of all 3 of my vehicles made the order on Thursday and on Friday they did the change. It took them about 1 hour to have it ready. Unfortunately at the time I picked up my vehicle I noticed the whole rim was COMPLETELY SCRATCHED when they took the rim out of the tire. Alexis & Technician Jose Maria tried to convince me it was dirty and them by simply cleaning it; it will be fine. I told them to double check and show me the inner side of the rim. THE ENTIRE RIM WAS COMPLETELY SCRATCHED! I will be taking it back this Friday November 17, 2023 for them to try to fix it. BE CAREFUL when you bring your vehicle check everything before and after! This is the first time after 15 years but who knows if it has happened before. Let's see if they actually fix their mistake! Avoid this place at all cost!

Soooo, my lifelong trusted mechanic retired and I was really worried about a major repair on…read moredaughters car. I started this way because I truly believe that this shop was a godsend. The black car had air conditioning issues. In Miami and Texas, you need it. From the moment I spoke on the phone to drop off to pick up, front desk and owner were not only reassuring, they found me a repair that was amazing and extremely fair in price. Owner did explain several options and included me on decisions. I think I found my new mechanic! Excellent people and excellent work!!!

I hit the Miami Jackpot!!!!! Finding a good mechanic, that is honest, reasonable price and with…read moreexperience, is like finding gold in this city. Well... look no further. All Import Tech is amazing!!!!! I've taken my daughter's car as well as mine to Julio at All Import Tech and both times has been an amazing experience. The customer service is amazing, the service is great, honest and straightforward. After so many years of looking for a good, honest car repair service, I'm so grateful to have found All Import Tech. I highly, highly recommend them.

he was recommended by a family friend. I used the services three times. Every time he had my car…read moreand I called him for an update. It was always something different on why he still wasn't able to diagnose the car yet. The first time I went to go pick up my car he said he was taking it out of my car with lunch from and said he had to run to the bank in my car.He had my car weeks at a time on the last issue, I called him to see if he started my car yet as it was five weeks and he got disrespectful and started to swear at me because I kept checking on my car. I ended up taking a tow truck picking up my car and taking it to the dealer . He's very rude and unprofessional doesn't provide receipts and gets upset if you ask for one. i've learned that he. has one real Mechanic that works there. Due to my last interaction I will never recommend him nor step foot pack in that shop.

This is an AMAZING car repair shop. I called with a problem on a Saturday. They were able to…read morequickly diagnose and repair the problem! This company shows such great integrity. This is a repair shop you can take your car to that you can trust. I wholeheartedly recommend coming here to anyone who needs their car fixed!!!

Quick, great and easy service. They were able to replace my brakes and assist me with other car…read moreissues in no time. Thank you guys !

Frank is truly a professional and such a trustworthy mechanic. From the moment I walked in, I felt…read morerespected and comfortable which, as a woman, isn't always the case at auto shops. He was upfront and honest, explained everything clearly, and the prices were more than fair. The work was done quickly and with great quality. It's refreshing to find someone who genuinely values their customers. I'm so grateful I found Frank's Auto Repair and will definitely be coming back!