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Auto Zone

2.7 (7 reviews)
Open • 7:30 am - 10:00 pm

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Advance Auto Parts

Advance Auto Parts

(6 reviews)

Little Havana

Julio is arguably one of the most understanding and knowledgeable customer service workers in the…read morebusiness. I had an issue with my battery purchase, and he made sure everything was corrected. More stores and industries could benefit from people like Julio, and management should either promote him, or offer him a raise.

Note that this Advance Auto Parts location has a SW 8th St. (Calle Ocho) address, but you cannot…read moreactually see this store from Calle Ocho. It's actually tucked in along a side street that runs between 7th and 8th. I came here as I needed both a cabin and an engine air filter for my vehicle. I'd been to the dealer earlier that day to get an oil change and service, and they recommended I change both these filters immediately and quoted $80 each to do it. I was able to come here to Advance Auto Parts and get the exact filters I needed, and paid less than $20 for both. I used online ordering where I was offered a code for 20% off since this was my first online order, was given a confirmation number and told it'd be ready for in-store pickup in 30 minutes. I arrived about 40 minutes later and my order wasn't actually bagged and ready for me, but the guy behind the counter jotted down the part numbers of the items I'd ordered and quickly gathered them while I waited. Since I'd already paid at the time of order, he printed out a receipt for me to sign, bagged my items and gave me a receipt to take, and I was on my way. In less than 10 minutes, both filters were replaced.

USA Tools - USA TOOLS Miami Warehouse

USA Tools

(7 reviews)

Skip this place. They bought an item on Amazon and had it sent to me to fulfill my order. The…read moreitem I got was not what I ordered. The item I order cost 170 dollars. The item I got cost 62 dollars. I have no use for the item they decided to send me. I have no confidence I would get my money back so I will have to take a big loss on this order. This is the first and last time I will do business with them. I specifically wanted to stay away from Amazon to purchase my item. I NORMALLY DON'T DO REVIEWS BUT IN THIS CASE I THINK IT IS THE BEST THING I CAN DO. IF MY WARNING TO YOU IS ENOUGH TO STEER YOUR BUSINESS ELSEWHERE THEN PERHAPS, I WILL HAVE SOME KIND OF SATISFACTION.

20 days waiting, finally nothing.... Not recommended. I made…read morethe Order on Nov 6th via PayPal. I got a confirmation email from USA tools, and PayPal on Nov 6. I also got an email that said: "The status of your order #XXXX has changed to Manual Verification Required." Which I did not understand the meaning of. I emailed USA Tools on Nov 16th asking about the status of the order. Since I had not received any shipping information. I got no reply. I called them on the phone on Nov 24th, and they conformed that my order existed, but did not give me any information, he sort of hemmed and hawed, but non real information, I feel he knew what was up, but did not want to tell me. . He knew my name from the order, he then asked my phone number, and told me he would call me back. I sent another email on Nov 25th, no reply. I also called them on Nov 25th, and they acknowledged my order, said he would check on it, and put me on hold. Finally, he came back on the line, and said the product had been discontinued. The guy was polite on the phone, but I had to request the refund. If the product was discontinued, why did they sell it to me, and why did they leave the order outstanding? The place looks good, but in my opinion, it is not, save a headache.

Auto Zone - autopartssupplies - Updated May 2026

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