I was a patient of Dr. Freidell for many years. I often felt like he was trying to get me to consent to procedures I might not need. For example he recommended a $17000 treatment for TMJ when I had no symptoms. My last visit to him was before the pandemic, and he told me I had at least five cavities. I was stunned. I asked him to see the xrays. He showed them to me, and I could not see anything, although please know I am not a dentist. I was so intimidated that I left and avoided seeing a dentist for five years. I never received any treatment for the "five cavities". Today, I went and saw a new dentist. She told me I have NO cavities. Zero!!! Is there a logical medical explanation for this? My recommendation is, if he recommends a procedure, get a second opinion. Be very suspicious. read more

Their website asks patients to fill out a form regarding their Covid status and exposure risk before coming in for an appt. When you come in they say they will ask you more questions related to Covid risk. I asked the office if the doctor and their hygienists had been fully vaccinated against Covid and they refused to answer. Apparently it's important for them to protect themselves from their patients but protecting patients from the doctor and his hygienists is unimportant. I will be finding another dentist. read more

I suspect the office will get this review taken down, but I decided to post because I think he scams patients. At the recommendation of a family member, both my partner and I went to Freidell last year. In both instances, he told us we had a large number of cavities that he refused to rate by severity. Instead, his office insisted all were bad and we could come in sessions to do the work. We both went to different dentists to confirm the diagnosis and neither dentist could confirm the number of cavities Friedell found. For me, Freidell claimed I had 7, another dentist only found 3 and sealed suspicious areas. A year later, I still have no additional cavities. He also charged to create a treatment plan for my TMJ. The plan included filing down my teeth in certain areas, which I was told by a specialist is no longer best practice nor should it ever be recommended for someone with healthy teeth at my age. My insurance later told me there should have been no reason why I was charged for a treatment plan. Lastly, for both my partner and I, the office ran our insurance and then later claimed we needed to pay more. All in all it felt like we were being taken for a ride at every turn of the experience. I would not have posted this if I had found I really needed the additional cavities filled, but since I didn't and it's a full year later with no further issues -- I feel like other patients should be warned. The office staff also does not follow CDC protocols. read more

Dr Freidell was my dentist until recently when I moved out of state. Believe me I calculated how feasible it would be to fly back for each checkup but I moved 1300 miles away. Well long story short, I went to my first dental appt today in my new city. The dentist said "whoever did this work did a great job... these crowns are beautiful". I said "that would be Dr Freidell in Austin, TX. Dr Freidell and his staff are amazing, and kind and patient and professional... I could go on. They walked me through some pretty bad anxiety around dental procedures and I am forever grateful. It's a testament to Dr Freidell and his team that I had the courage to find a new dentist. If I wasn't 1300 miles away I would be their patient forever. Thank you ! read more

Great dentist and staff! As someone who gets a little anxious about seeing the dentist, I love that Dr. Freidell tells me what he is doing or going to do as he goes. read more

My husband and I agree that we've had the best dental experience ever with this group! Highly recommend them!

Love, love, love Dr. Freidell and his team! They take wonderful care of my smile and could not be more friendly or professional. I highly recommend this office for your general dentist. read more

Ever look into someone's eyes and know that they truly care about you and your health? This is what impresses me about Dr.Freidell and his Staff. True care starts from within. read more

Dr. Freidell is a great dentist, totally relaxed, and fun. If you like a dental office where the team seems to really like each other, and seem to have fun at work, this is your place. My husband and my two kids both go to him, and don't have any fear at all. As most people know, dental work is EXTREMELY expensive; they will advise you on what needs to get done, how much your co-pay will be, and if you can't afford it all at one time, they will help you prioritize what should get done first. I highly recommend Dr. Freidell and his team of nice, happy dental workers! read more

I LOVE this place! Dr. Freidell loves what he does and it shows. I appreciate his calm demeanor and ability to explain everything to make me feel comfortable about my visit. He is the most thorough dentist ever and checked/tested things no other dentist has. I even got to see all of my teeth on a screen in front of me so I could see what he did while he explained everything. The staff is so friendly and knowledgeable. The location is convenient and has a private lot for easy parking. The office is nice and clean and has a homey feel. I've sent many friends here and they like it just as much as I do. Make an appointment and experience a higher level of dental care, you won't regret it. read more

I've been going to Dr. Freidell for 8 years. I love him to pieces. He such a gentle soul and does such a great job. I am a very high anxious person, especially when it comes to the dentist and he always puts me at ease and deals with my crazy with no issue. Recently I cracked my tooth and needed a filling, he was willing to let me come in after hours and work around my schedule. I can not go on enough about the great service I always receive from him and his staff. So basically he needs to know he can never retire!! read more

Not my style of dentist. I pay out of pocket and Brian came up with a list of procedures he wanted to do several years ago that was so long I'd still be paying for them. And they have a strict policy about on-time arrival, but didn't bother to offer an apology when they were 40 minutes behind schedule. But a very nice facility and staff is friendly and helpful - except when they get behind schedule. read more

I had a horrible dentist as a child, who put the fear of God into me regarding dentists from that time forward. I have had a few dentists since then who were OK. But, Brian Freidell is by far the best. He understands how difficult the situation is for me and works to both put me at ease and do the best possible job at fixing whatever's gone wrong. Absolutely the best dentist that I have had treat me. read more

Dr. Freidell has been my dentist for over 15 years. He is a perfectionist , exacting, gentle, and keeps totally up-to-date on all the current technology. I cannot imagine a dentist who better exemplifies a "dream professional". On top of that, he is funny and adorable. read more

I've been going to Dr. Freidell for over a decade now. I couldn't imagine going to another dentist. He has done my standard cleanings and even 3 crowns and all the work has been great. The entire staff is friendly, welcoming, and extremely professional. I have recommended Dr. Friedell for years to friends and coworkers and all of them become life-long regulars. Can't say enough positive things about Dr. Freidell. read more

Dr. Freidell and his staff are the greatest! Dr. Freidell is by far the best dentist I have ever been to, he is thorough, gentle, punctual, and does a perfect job every time. His staff are all so kind and sweet. They are a well rounded group of people that you could talk to all day and they will bring you a blanket if you are cold! Meliza is a great dental assistant, ask for her. My teeth are now gleaming white and chiseled to perfection thanks to Dr. Freidell. read more

To whom it may concern: Honestly, I have not had the opportunity of actually meeting Dr. Freidell. My girlfreind is looking for a new dentist due to a very displeasing event that took place with her last doctor. During my free time, I have been assisting with finding a doctor that will suit her dental needs and will also fit our pricing for the procedures that need to be done. Dr. Freidell came highly recommended from an employee that I spoke with at Da Vinci Labs. Unfortunately for Dr. Freidell, she, nor I, will ever become patients of Dr. Freidell due to the rude, arrogant, and indignant attitude of his employee, Stephanie, that answered the phone. If her attitude and rudeness is what Dr. Freidell considers great customer service, then we must take our money elsewhere; to a doctor that cares about his patients. Again, I don't know what kind of doctor that Mr. Freidell is, but I am a business owner. Having that kind of employee is not good business and Dr. Freidell, Im sorry to say, is the one that will suffer for it. Im very dis-satisfied with the customer service experience from Dr. Freidell's staff (except for Kim....she was very kind). First impressions mean everything! So Dr. Freidell, thank your employee for taking money out of your pocket. Richard read more

I have had an absolute fear of dentistry for the past number of years following a horrendous experience - I finally plucked up the courage at the instance of my husband to visit a dentist and I found Dr. Freidell on yelp. I was terrified going in but after an initial appointment and a follow-up deep cleaning by Linda I can honestly say I feel 100 times better - I have agonized about going to the dentist for so long and now I feel so taken care of - even today after my cleaning Dr.Freidell checked in with me as I was leaving to make sure I was doing ok - I still have some work ahead of me but the fear is beginning to subside and I have so much trust and respect for Dr.Freidell and his team. His receptionist team are incredible too! They have been helpful, supportive, light hearted and taken all the stress of booking an appointment and dealing with insurance out of the picture. I honestly cannot recommend Dr.Freidell and his team enough!!!! read more

I've been to my fair share of dentists in my day, so I would say I'm a pretty good judge of who's a good one and who's not....I LOVE DR. FREIDELL!! He was recommended to me by a friend after I had a terrible experience with another dentist. Dr. Freidell spent over an hour with me on my first appointment, doing the most in depth exams ever done on me. I love Stephanie at the desk, not only because we share a name, but because she is on top of things! I love the staff, and would recommend this place to anyone!! read more

I had been going to Freidell's office for about ten years without occasion to complain about anything except a slight pushiness to get procedures that were not urgent and which I declined. But then I went one day for a cleaning with a substitute hygenist. Despite my admonishments to her about my problem jaw, she applied so much pressure and moved my jaw so much that it became unhinged--quite scary and painful. Instead of getting an apology and a comped visit, I still had to pay (and we couldn't even finish the cleaning because I could not risk having the jaw go again). I wrote a letter to Dr. Freidell about my shock at receving this kind of brutalization in his office and explained my pain and fear. He did not write back and I have never received any kind of apology. The true measure of professionalism is not how the dentist and staff behave when things go well, but how they respond when things go poorly. Thus I no longer trust this office as it won't own up to a bad mistake or acknowledge that I got hurt there that day. read more