False advertising at first I offered $8,500 got rejected it's no problem…read more Then when I ask out the door price they bumped the price for 11,500 instead of 10,500 or Obo why put that price there? Waste my time

I just bought a used car from Auto Deal after finding something I was looking for on one of their…read moreCraigslist ads. I gotta say - this was a pretty seamless and straight-forward experience - something which is unusual and rare when buying a used car. Here's what really stood out to me from start to finish: - Greg was quick to respond to my initial text - We arranged a time to meet at his lot and when I showed up 10 minutes early, he was already there. Thanks for being early and not making me wait around on my lunch break. Appreciate you for that big time. - When it came time to deal, we had some negotiation, but it was not high pressure. He was informative and knew the vehicle and showed me how some of the storage and seats flipped up for loading. Very professional, good attitude. - We agreed on a price and sat down to sign paperwork. Wow, this is probably the fastest and easiest car buying paperwork I've ever filled out. He was very organized and presented the paperwork thoroughly and really didn't waste any time. The paperwork exercise literally took 15 minutes total, although he didn't seem rushed, just organized. What a time saver! Sometimes you don't realize how valuable your time is until someone works efficiently like this and it takes much less time than you expected. -I've had the car for a day now and there have been no surprises. I knew a bit about this model car before the purchase and it has lived up to my expectation. The car drives great and is in EXCELLENT condition for being a 100k mile car. It's just what I was looking for and I'm glad we could do a deal. It was very nice to meet you and a big thanks for making everything so smooth and easy!

Just finished my year lease with Smart Lease. Fantastic experience from start to finish. The car…read moreworked perfectly without a single issue. I would do again.

I rented a car from Smartlease for 6 months while being a college student in the bay area. For a…read morebusiness that is geared towards "helping out" young professionals and students (people who are often new to car rentals, car ownership, and car insurance), I'm surprised at the consequences I faced for this lease. I'm deeply disappointed in this experience: one that was marketed as low-frills and economical and how Mohamad was polite and reasonable until the time for the car return came. I understand the pressure of our current economy, but cannot condone taking advantage and emotionally manipulating the exact group of customers that would vulnerable to this. The cars at Smartlease are old and delicate and any minor scuffs or scratches that inevitably happen during your lease are not considered "normal wear and tear." If you are looking to rent from Smartlease, you'd hope you can keep the condition of the car 100% perfect or you would have to pay thousands of dollars in damages out-of-pocket (that amount to over 25% of the rental car's value) or pay deductibles through your insurance which significantly increases your premium for years. In my case, I got trapped in Clause 19 of the lease agreement: "If you have not had the repairs made before the Vehicle is returned at the scheduled end of this lease, you will pay the estimated costs of such repairs, even if the repairs are not made prior to Holder's sale of the Vehicle." I had returned the car already, so Mohamad proxied for me at an auto shop (he told me last minute that there were repairs to be made). He gave me the quote that the auto shop deemed, a quote that was much higher than if I had looked to repair these myself (especially since for some damages, I wouldn't have repaired if it were my own car). Then when I asked for a receipt from the auto shop to make sure my money was actually going towards repairing the car, he sent me Clause 19, making clear that it wouldn't be. Instead, the money would be pocketed by Smartlease. This money is equivalent to the price to rent this particular car for 5 more months, nearly as long as I had the car for. As a student, it was difficult for me to find the funds to pay for the upcharged cost and it caused me a great deal of worry. I felt absolutely exploited. In the final communications with him about the repairs, he gaslighted me and would often say that he's been in this industry for a long time, so these processes are industry standard. He used his position of power, knowing I am a student and have little experience, though I can research and have parents and friends who have more experience with cars to validate his claims. When I asked if I could go to the auto shop with him, so we could speak in person and I could be part of the conversation with the auto shop, he called my request weird and unheard of. He said that it's difficult for a first-timer to speak to an auto shop, implying that I don't know how to speak to an auto shop, then threatened that if I wanted to meet him at the auto shop, he doesn't want to come; instead, I would have to handle all of this by myself. But at that time, I was flying home in a week since school had ended and I still needed a proxy. Ultimately, he did not speak to me kindly. The amount of money I have spent for this lease in total could have bought a used car of similar value to the car I had rented. But if I had chosen to buy a used car, I could have resold it.  If you still want to make a short term car lease, I would strongly recommend to avoid Smartlease and the financial, emotional, and temporal cost and search somewhere else.

Jeremy was recommended to me by a colleague and he was transparent, efficient and persistent in…read morenegotiating a good deal for my new car. The inventory was very limited and dealers in NorCal made the most of this by keeping the price steady. Jeremy was able to negotiate with a dealer in SoCal for a great deal and had it shipped for a lesser total price than buying it in NorCal! After I received the car, I noticed the floor mats were missing and he was able to talk to the dealer to ship those as well. The best part about working with him is the diligent follow ups and efficient responses, even after the car was delivered to me. I'd definitely recommend Jeremy as a go-to auto broker!

This was the best car buying experience that I've ever had!!! From start to finish, the whole…read moreprocess took 5 days. Jeremy was able to find the car that I wanted (2026 Toyota Camry) and did all the negotiating with the dealer. He was able to get the car for $2800 under MSRP with no dealer add ons. All I had to do was to drop by the dealership and sign the paperwork. The whole experience was quick and hassle free. And you don't have to deal with the sales associates. Highly recommend using Jeremy and Longshot Auto Sales!!

Arkady was highly recommended, even so our experience exceeded all expectations. We got a full…read moreservice and assistance with securing our first lease within 2-3 weeks of arriving to the US. We got the car make and model we wanted, a competitive lease price and help negotiating with the insurance companies since we only had international licenses to start with. Highly recommended! and we will definitely come back for our future cars.

I've written about Arkady before. He is worth every penny spent. We've been going through him for…read moreyears and will continue to do so. He's responsive and knows the car business very well. Lani

Christian Roettgers makes buying cars smooth and easy. We've worked with him for years on purchases…read moreand leases of Mercedes and BMW. They work with nearly all other dealerships too: Mini, Audi, Toyota...). We definitely know the value of what Cartelligent does for us. No long hours at the dealership negotiating from one person to another to another. Then, no long meeting with the finance person where he/she wears you down even further. Cartelligent does the negotiating to get you a good deal and handles all the paperwork.

Did you ever hear that joke about going out to the bars with your ugly friends so you'll look like…read morethe hot one? (I achieve this regularly because most of my friends are pretty gruesome). Well, Cartelligent is like that. I'd spent a few months shopping for a gently used Honda, driving from SF to places like Novato (escaped a bad deal at Marin Ford), Sacramento (got treated poorly by Maita Miata) and Milpitas (I'd avoid Envision Honda) as well as SF Honda and email convos with a few other places. I could give all those places one star but it wouldn't be fair because **all car dealers are about the same**. And if they are all the same, they can't be one star. It's like yelping cesspools. But I digress. Over an adult beverage I was complaining to a friend about my last test drive at SF Honda, where they had a 2025 Civic Si with a $41k sticker. It was still dirty from the trade (gum wrapper in the door handle, ew) and I got the typical sales hustle. My friend said he always used Cartelligent, and connected me with Ethan Sparrow. After learning more about them (they only deal with new cars) I realized I could get a new vehicle for less than the used car lots were asking for 2024s and 2025s. I know, I could've bartered them down but ugh, the energy it requires. And one you catch a salesperson in a lie (pro tip: their mouth is moving) it is hard for me to want to continue to deal with them. At Cartelligent, it only took about 3 short phone calls and a couple emails for me to decide to go for it. After three days, Ethan called and gave me bad news / good news: he couldn't find a viable deal on a 2025 Si. But, he had located a newer 2026 and negotiated a purchase that was within my range, over $5k less than the used car quotes I'd been getting. I OKed the deal, and a couple days later took possession of the new car. Cartelligent even comped me an Uber to their offices! And they handle all the DMV reg and license plate work. The purchase also includes one of their people (shouts to Dylan, knowledgeable AND patient) sitting in the new car with you, patiently explaining all the features you need to know about. (My old car is 20 years old, a lot has changed!) TL;DR: they find you the car you want at a lower price that more than makes up their fee. They communicate well all through the process, and once you make the purchase, they treat you with kid gloves. Ethan says when the license plates come, they'll put them on for me. Cartelligent provides service beginning, middle, and through to the end.

Highly recommend for pre-purchase inspections in the Bay Area!…read moreI found this inspector on Yelp and had a great experience. He arrived at the dealership before me since I was running late, and by the time I got there he was already wrapping up the test drive. Once we sat down, he made sure we had privacy to talk and was completely honest about the vehicle's condition. He walked me through a detailed breakdown sheet covering everything he checked, and flagged one item that concerned him, he suggested I bring it up with the dealership before moving forward. I did, and called him back later that day with what they told me. After hearing the explanation, he confirmed it checked out and gave the vehicle his full stamp of approval as a solid buy. On top of being thorough and honest, he's mobile, reasonably priced, and accepts all forms of payment. Can't ask for more, I highly recommend if you're buying a car in the Bay Area and want peace of mind first.

Eran is the best! If you're not car leaning or knowledgeable, and/or you're hesitant and doubtful…read moreabout moving forward on any used car, you don't have to worry about it and can completely trust SafeBuy and Eran! He's the consummate professional, excellent work ethic, and absolutely knowledgeable and competent. Eran is so awesome and accommodating. He seems ready and eager to work for & with you, and he made himself available as best he could with me. Even though it's clear from his website the area range he covers, and that he's open to go even further (for, in my opinion a small additional charge), he went extra far for me; and furthermore he's always ready seemingly at a moments notice (which won't always be the case, of course, but shows that as long as he's available, he'll jump to work with you [reflective of how awesome service & work ethic he has])! The extra (again, for an small [IMO] additional charge) he was wonderful in considering for me was even as far as a used car dealership in Roseville! Just FYI, for him Gilroy is too far (haha, had to try, because he's awesome and I was desperate for the car, so for him to). And he works hard to make it that his customers don't have to do anything additional, and that he'll take care of it all -- he doesn't expect you to meet him there (although you have the option; he offered/was-open for me to be there to do it with him, but since the dealerships were like 40+ miles out, I opted not to), or to meet with him beforehand, or even afterward; you can correspond and coordinate just text and/or phone. If anything, you just might have to call the dealership and give them a heads up (telling them the time and Eran's name & business). He goes out, takes the car for about an hour, and checks everything. But beyond that (and what I mean about excellent work ethic and consummate professional) is that he documents it all (photos on top of his notes), and he goes in, around, and even under the car and looks at all the nook and cranny of all the car parts & aspects. He took plenty of photos of anything remarkable of the car (dents, paint deterioration, oil/grease stains [underhood of the car], interior issues, etc.). He has a whole form with a checklist that checks ranging from fluids to condition of belts to lights working to hoses to condition of the tires & brakes and the rest; even takes note if there's a spare tire & wheel jack. Of course he hooks up his OBD tool to check for any codes. Then he sends you the report with all of his findings, gives you a call to talk it all over and he gives his impression, then you send payment -- he's really cool about payment and states "however you want to pay"; Paypal, Venmo, Zelle, Apple Pay, Cash, Check, whatever. He gave me the impression that I wanted him to be my own mechanic; so I even asked him. And it's a credit to him to have replied that, to keep professionalism and can't claim exploitation, he doesn't do both (PPI and mechanic). He is on the high end of what you might estim8 ($180; more if you send him outside his normal area/range [I don't believe more than $200]), but I was happy to spend that on him. I'm a novice with cars (general knowledge enough, but not enough to be able to identify whether car parts are in good order and/or would last or not), so I wasn't confident in my ability to buy my first used car. I used him twice (would have been three times, but Gilroy was too far away). In the end, the used car I got has worked great for the last 6 months. And he saved me from buying an amazing car (high end Hyundai; $3k) but in such under-the-hood horrible shape that it would've been 3x the cost of the price just to repair everything -- which is proven when I saw the listing remain for 2 whole months and priced reduced twice down to I believe $2800! After it all, I brought my used car to 2 mechanics after him, and they confirmed 4 out of the 6 concerns he had -- which, granted, it's not like Eran has a car lift and a whole lot of time to thoroughly check as much as a mechanic with a garage would. He mistook cosmetic blemishes on the serpentine belt and the brakes as old age and maybe needing to be replaced -- which didn't end up being the case. But he did get the transmission deficiencies, signs on a certain valve gasket, parking brake, and other aspects right on the mark. I can't say good enough things about him! I was only able to feel confident enough to buy the really old used car that was in my budget because of him. And it's been nothing but a success! 6 months later, after taking care of the issues and potential concerns Eran noted, the car has not given any problems (that could have been foreseen; it still is a really old car so some things are bound to have come up organically) -- proving how much Eran and SafeBuy is really stellar and impeccable! If you're not the best with cars, you can absolutely trust Eran and SafeBuy; as much as you can trust his willingness, commitment, integrity, experience.

I found Howard on Yelp a few months ago when my wife and I decided to purchase a new Honda Odyssey…read moreElite because we now have a 19 months old daughter. I spent quite a bit of time on Howard's website reviewing what his service provides. To make the long story short, he helped us find the vehicle with options we wanted and he does the negotiating. Howard was able to locate the vehicle in approximately 3 days. He was very professional, honest, and easy to talk to. He explained the entire process to me and what I should be expecting, how the car market is specifically for the vehicle I am looking to purchase, price, as well as what to do when we are at the dealership. Overall I would highly recommend Howard to anyone looking to purchase a vehicle as I would use his service again in the future. Actually I will not do it any other way knowing most dealerships' goal is to extract as much money as possible from you.

I've been interested in looking for a new car for months now & didn't expect to buy one within a…read moreweek! I hate going to the dealership, going through the hassle & being pressured to purchase a car with unecessary add ons & fees. I did my research & found Howard! He did all the searching & negotiating with the dealership for me. He was very responsive through text & gave me options to choose from. Howard gave me the best deal on an exact car that I've wanted! All I had to do was fill out the form with specific details that I wanted in a car. Highly recommend working with him to find a car. Thanks again Howard!

I was searching for a used convertible from past 3 months and was not able to find a single one…read moreanywhere in the bay area. I was searching almost every day or at least twice a week, but though it looked great on website, I felt disappointed when I checked them in person. To be frank I had never heard about bayneed and hence would search only on other famous sites. I found this car and was amazed to see the pics, but since it was a 10 year old vehicle thought the pics would have been taken years back. But to my astonishment I was surprised to see a brand new car with low miles and that's exactly what I was looking for. Ardavan is a car finder himself and keeps only the best ones in the proximity of 500 miles with the lowest rate. He is a genuine guy and helped me and waited beyond the usual 5 day period for my auto loan to get approved. Am really thankful to him to make me a proud owner of a Mercedes CLK 350...

The Best buy experience for the best used cars that look brand new and in excellent condition…read more Thanks to Ardi... He always made time based on my convenience and even took time to accompany me to all mechanic shops I preferred to make it assuring the car was in excellent condition and yes it definitely was. That is the assurance Bayneed gives! Wishing Bayneed the very best and I would recommend others to come here