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    SafeBuy

    4.9 (230 reviews)
    Open 9:00 am - 7:00 pm
    Updated over 3 months ago

    Services - SafeBuy

    Auto brake repair

    Auto general diagnosis

    Auto no-start diagnosis

    SafeBuy Photos

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    2 months ago

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    23 days ago

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    3 months ago

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    4 months ago

    I definitely recommend Eran's service! He was prompt, professional and helped me achieve a peace of mind that is priceless!

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    3 months ago

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    2 years ago

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    9 months ago

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    5 months ago

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    Eran E.

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    2 years ago

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    1 year ago

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    8 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

    Eran was very calm and focused on checking the car condition, despite the salesman's nonstop chatting. I appreciate the professionalism.

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    2 years ago

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    Page 1 of 6

    Ask the Community - SafeBuy

    Are there any ongoing promotions, discounts, or special financing offers available?

    No. Sorry. The price for the inspection in the Bay Area is $149

    Hi, I've been told that to really do a thorough inspection a car should be put on a lift. How do you address that kind of limitation of a mobile inspection? Thanks.

    Good morning, I do lift the car up and go underneath it to check the suspension system, rack & pinion, axles and boots, leaks etc.

    View All 3 Questions

    Review Highlights - SafeBuy

    Eran is mobile, went to inspect the car extensively, sent a report, and then called to discuss it in detail.

    Mentioned in 171 reviews

    Read more highlights

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    Sunset Auto Care

    Sunset Auto Care

    4.9
    (78 reviews)

    I've been a customer here for years, and as a woman who isn't particularly knowledgeable about…read morecars, this is the first shop I've found where I'm never spoken to condescendingly, treated as if I don't understand what's going on, or upsold because of my gender. Isaiah and his team consistently take the time to explain what's working, what isn't, and what repairs actually make sense given my goals and the age of my car. They treat me with respect, listen carefully, and help me make informed decisions rather than pushing an agenda. During my most recent visit, we discussed a realistic plan for the next two to three years, identifying what could wait and what couldn't, instead of trying to sell me everything at once. I've never written a Yelp review before, but this shop has earned it. I wanted others to know about them, especially women who are navigating car repairs on their own.

    This is the most honest auto shop I have ever been to. I took my car in to have my AC fixed and my…read morepassenger side window repaired. Isaiah and the team were super transparent throughout the whole process. Everything is documented in their website/app with videos and technician notes from the full diagnostic, and they constantly provided updates via text message every step of the way. There were no attempts to upsell whatsoever. During the diagnostic, it was noted that my serpentine belt should be replaced, so I went ahead and had that done as well. As for the passenger window, I had originally taken it to another shop over five years ago, where they charged me roughly $1,000 to fix it. I ultimately declined the repair at that time, but recently decided to finally address it. Little did I know, the previous mechanic had done a poor job, leaving behind a mess for someone else to deal with. The team here spent days carefully inspecting and diagnosing the issue, and I honestly felt bad for how much time they dedicated to it. In the end, they were able to successfully repair the passenger window motor. The very next day, my driver's side window stopped working. Isaiah and the team immediately told me to bring it back in. They ordered the necessary parts and replaced the master switch, completely free of charge. I was honestly shocked. That kind of integrity is rare, and it means everything as a customer. Thank you so much to Isaiah and the entire team for such honorable and outstanding customer service!

    Stress-Free Auto Care

    Stress-Free Auto Care

    4.4
    (625 reviews)

    Had a great experience with Stress-Free Auto for a recent service and oil change. The team was…read moreefficient, communicative, and got everything done quickly without cutting corners. Rebecca at the front desk was especially helpful--friendly, knowledgeable, and very on top of communication throughout the process. She also gave me a solid recommendation for a local autobody shop to address an issue with my bumper, which I appreciated. Overall, really smooth experience. Would definitely come back.

    I came to Stress-Free Auto Care because my front brakes were grinding and making a scraping/whining…read morenoise at low speeds, especially when reversing. I was told OEM brakes would be installed so they would be quiet. The invoice did not identify the brake-pad or rotor brand/part numbers, and the noise never went away. When I returned for what I understood to be a warranty inspection, the mechanic did hear and acknowledge the noise. I also approved replacement of both front lower control arms and bushings, plus an alignment--about $2,400 total--after they recommended the work. The repair experience was incredibly poorly managed. I was told the job would take about four hours and expected the car back by end of day. Instead, I arrived to pick it up and the shop initially could not locate my car; after several minutes, I was told it had been moved to a sister shop and would not be ready until the next day. No one proactively called or texted me about this change, despite me clearly explaining that I needed the car back. I had to cancel a doctor's appointment in the East Bay because of the delay. The only remaining item was an OEM skid plate they were waiting on from the dealer, and I repeatedly offered to come back for that separately so they could return my car. Communication remained inconsistent, with multiple promised updates and ETAs missed without any outreach. They gave me a discount for the delay, which I appreciated. But I later discovered they had still charged me for the brake inspection, despite the visit being for a persistent noise following their own brake work and being presented as a warranty follow-up. They acknowledged the charge was a mistake and said a district manager was processing a refund. It has now been one month, and I still have not received it or a clear resolution. Worst of all, the original grinding/scraping noise is still present exactly as it was before I brought the car in and spent roughly $2,000. I understand that repair shops get busy and parts can be delayed. What I cannot accept is repeated missed promises, moving a customer's car off-site without notice, weeks of unresolved billing, and a brake-noise concern that remains unresolved after all of this. I will be taking my business elsewhere.

    Faxon Garage

    Faxon Garage

    4.3
    (225 reviews)

    I took my Trailhawk here for noisy brakes. After two years of trying to fix the problem, the noise…read morewas never remedied, and I was told that it was how the brakes were just supposed to sound. I also had an air suspension compressor pump replaced and they used an aftermarket pump that needed a bracket and didn't fit properly and made a very loud rattling noise and did it not inform me that they were not using OE part. After three tries replacing the brakes, Walee was dismissive of me and refused to check the parking brake tension cable and parking brake shoes when I suggested that that could be the issue. I took it to another shop (SF Automotive Solutions) and they told me that the brakes being used were the wrong kind of breaks and the parking brake shoes needed to be sanded and the tension cable lubed. The noise was gone after the new shop first attempted fix and has not come back.

    Come to Faxon garage to leave with more problems than you came in with!…read more I came to Faxon Garage for a tire installation and alignment. I get a call from the owner mid-service saying that all 4 of my tpms sensors are dead...which he installed for me only 3 years prior! Very convenient story but I paid up because I had considered selling my car. The craziest part was actually when I got my car back because the trunk hydraulic was busted so bad that I had to use heavy force to open and close it. I called the owner out on the trunk and he pressured me out of replacing them with oem because he said it was all the same...which was a complete lie. The new ones are temu garbage and every time I close my trunk I'm reminded by how sloppy this garage is. The cherry on top was that my tail lights got burned out from the alignment and I had to spend time and money to replace those too. Do not come to this shop because they will nickel and dime you for bs issues while still providing F tier service. If they think they can get away with an obviously broken trunk door how honest do you think they will be if they mess up your engine, brakes, or transmission?

    San Francisco Toyota

    San Francisco Toyota

    4.3
    (1.2k reviews)

    I don't normally write reviews, but my experience at San Francisco Toyota was so exceptional that I…read morefelt it deserved one. Before finding San Francisco Toyota, I had called several Toyota dealerships throughout the Bay Area looking for a very specific 4Runner. Unfortunately, most of my experiences were disappointing. Some dealerships never followed up, others gave me the runaround, and a few acted like they weren't interested in helping me unless I was ready to buy whatever they had available. It was frustrating, especially considering how significant of a purchase buying a new vehicle is. Everything changed when I contacted San Francisco Toyota. The first person I spoke with was Phil, and from the beginning he was friendly, knowledgeable, and genuinely interested in helping me find exactly what I was looking for. He took the time to discuss different options instead of trying to push me toward a vehicle that wasn't the right fit. After just one conversation, I already felt more confident working with San Francisco Toyota than I did with any other dealership. When I arrived at the dealership, I met Jacky, and the experience only got better. The team had three different 4Runner models waiting for me so I could compare them side by side. That level of preparation immediately showed me they respected my time and had actually listened to everything I was looking for. Jacky was outstanding throughout the entire process. He is incredibly knowledgeable, patient, and never once made me feel pressured. Since buying a new vehicle is such a major investment, it was important to me that I thoroughly test drive each trim before making a decision. Instead of rushing me through the process, Jacky encouraged me to take my time, ask questions, and really experience each vehicle. We went on extensive test drives so I could confidently decide which model was the best fit. What impressed me the most was how both Phil and Jacky treated me. They didn't make me feel like just another customer walking through the door. They made me feel genuinely valued. They understood that this wasn't just another sale. It was a major financial decision, and they wanted me to leave feeling completely confident in my purchase. That kind of empathy and customer service is rare these days. I also have to mention the dealership itself. It's absolutely beautiful. I've been to several luxury dealerships over the years, including Lexus, and I was honestly surprised that a Toyota dealership could look this modern, clean, and welcoming. It created a great atmosphere from the moment I arrived. If you're shopping for a new or used Toyota, stop wasting your time calling around like I did and just go to San Francisco Toyota. Ask for Phil or Jacky. They are both true professionals who genuinely care about their customers and make the entire buying experience enjoyable instead of stressful. Thank you to Phil, Jacky, and everyone at San Francisco Toyota for making this the best dealership experience I've ever had. You've earned a customer for life, and I'll gladly recommend you to my friends, family, and anyone looking for an honest, customer-focused dealership.

    Update based on Franks response…read more Your response sidesteps your responsibility to check these vehicles coming in for resale. The CARFAX is obviously useless and Certified Pre Owned doesn't mean much either if these types of things slip by your process. Everyone out there that purchased a CPO vehicle from you should be re-running a CARFAX report to check on damages that may not have been reported and notifying Toyota Corporate. Vehicles have a material decrease in value due to past accidents and you effectively knowingly passed that on to me due to your negligence. I'm happy to update this review if you take steps to correct this problem. Expect reviews elsewhere as well until you do.

    SafeBuy - autorepair - Updated August 2026

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