Gabriel was absolutely amazing. I have an older house and it seems the ducts have never been…read morecleaned. He patiently researched and answered all of my questions, questions that no other HVAC person has been able to answer in the past, reassuring me of the technology used and condition of my ducts, and was continually cleaning, vacuuming, and wiping down as he worked. He was informative, polite, thorough, and very hard-working. Incredible service, and incredible value. Highly recommend.

Jerry was extremely responsive to my inquiry and got a clear picture on what needed to be done. His…read moreteam arrived promptly (actually early!) and were courteous and neat, and were in and out quickly. The whole process was issue free and I'm very pleased, and will certainly be back in touch the next time we need our dryer vents cleaned.

I woke up one Sunday morning to a nightmare scenario: something in my attic was leaking directly…read moreinto my kitchen. I assumed it was the AC unit sitting right above it, so I contacted Pioneers in a mild panic. They quickly put me in touch with Tomer, who showed up that same afternoon to take a look. From the moment he arrived, Tomer was calm, kind, and completely professional, which is exactly what you want when you're stressed about water dripping through your ceiling. He diagnosed the problem efficiently: our AC drip pan had overflowed due to a clogged drain pipe. He walked us through everything as he went, answering every question we threw at him without making us feel like we were slowing him down. He needed a couple of additional parts he didn't have on hand, so he promised to return Monday morning to finish the job. And he did, right on time. When yet another part turned out to be needed mid-repair, he didn't reschedule or leave us hanging. He went out, got it himself, and came straight back to finish what he started. No drama, no delays. While he was up in the attic, he also flagged some rat droppings and other pest concerns. But not in a pushy, upsell-y way, but just as a heads-up. "Here's what I'm seeing, I can get you a quote if you want." Refreshingly straightforward. Tomer turned a stressful Sunday emergency into a resolved problem by Monday afternoon. Thanks Pioneers H&A!

Update: To be fair, I did not reach out to the company to discuss my concerns before posting my…read moreinitial review. After the review was posted, the owner, Motti, contacted me to better understand what happened and to address the situation. He offered to refund the service fee because I was dissatisfied with the experience. While they were not the ones to fix my heater, I do appreciate the effort to follow up and their apparent commitment to customer satisfaction. I hope others will still consider giving them a chance, and if issues arise, I'd recommend reaching out directly to discuss possible resolution.

This was our first duct cleaning, and we couldn't be happier. Tim arrived on time, was…read moreprofessional, and did a great job. The pricing was reasonable and scheduling was quick and easy. Highly recommend!

On time. Easy to contact. Reliable, clean operation and…read morehonest price! Will do business again!

I recently hired LA Duct Cleaning and had a great experience from start to finish. My wife and I…read morerecently purchased our fixer upper home and quickly realized the HVAC system was in desperate need of a deep clean. There was a significant amount of debris built up within the ducts and vents, so we wanted to get it handled properly before settling in. The two technicians who arrived were punctual and highly professional throughout the process. They did a thorough job cleaning out every vent and duct related to the system, leaving everything much cleaner than they found it. I also want to give a special thanks to Jose for his help in coordinating the service and making sure the job got done smoothly. If you are looking for reliable and professional HVAC cleaning, I highly recommend this team!

They did an amazing job with our dryer vents…read more We live in a community where all the dryer vents exit out of the same area. So we had to do trouble shoot and figure out which vent belong to our house. LA duct cleaning guys was able to work with our neighbors and figure out which vent belongs to our unit. Thank you so much for all the extra work you guys did for us.

There is a reason there are only 5-star reviews: They are professionals who do a GREAT job for a…read morefair price. This was the first time we had had the vents cleaned since the house was built in 1989. They performed the service while our tenants were home, and they went above and beyond to clean and sanitize the entire system for them. Our tenants are highly skilled professionals in their respective fields, and they let us know right away the job was done thoroughly and professionally. We are pleased to add our 5-star review to the rest. Thank you!

If there were such a thing as 10 stars I would give 11. Sean was unbelievable. He found the problem…read moreunder the house, fixed the problem, took pictures, walked me through the reasons why my dryer broke down, and even went up into the attic to check on the filter which wasn't even related to the dryer. His professional service and knowledge about construction and building codes was next level. If only everyone was like Sean! Thank you Precision Air (Garret) for sending Sean. If you didn't and I had my dryer looked at or even had to purchase a new one, the cost would have been exorbitant and I still wouldn't have fixed my issue. Thank you Sean- you went above and beyond!

Dr. Dryer Duct is the best. Prompt, courteous, cleaned up after themselves. 6 out of 5 stars.read more

Daved (aka Dr. Dryer Duct) was fantastic to work with. He was able to custom-make an adapter for my…read moredryer vent to properly connect it to the wall in my condo, which was not a straightforward setup. He also thoroughly cleaned out the dryer vent. He was very professional, honest, punctual, and easy to communicate with throughout the entire process. Everything was done cleanly and efficiently, and he took the time to explain what he was doing. I would definitely work with him again and highly recommend him to anyone needing dryer vent service.

Two technicians- capable, knowledgeable, efficient. Very happy with prompt arrival and work ethic.read more

I had previously used them a few times to clean out a dryer vent at a rental property. The last…read moretime they serviced it, the technician cut the vent screen to access the dryer vent and did not fix/replace it. As a result, there was an opening between the 1st floor ceiling and the 2nd floor. A rat found its way above the ceiling and chewed through a drainage pipe from the upstairs shower. Cost me over $1k to fix the plumbing and rectify the rat issue. Never used them again, but I continue to receive emails and phone calls from Marlene after I have literally asked them at least 5-6 times to remove me from their contact list. Very incompetent people work here.

Arrived on time. Professional…read more Did great work. I would highly recommend them. I wouldn't hesitate to book them again.

From my inquiry until the job was done extremely professional. They did an awesome job. It wasn't…read moreeasy and they came in at the bid price even though it was more work than they expected. I would definitely recommend them. They're very reliable and they're very competitively priced. I would use them again.

Everything about my experience with Aire Serve has been beyond professional! Starting with Ashleigh…read morein the office communicating very well and taking care of all your needs to Service Techs like Christopher who was on time, ready to go and fully explained every aspect of the service and could answer ALL questions... FIVE STARS AND BEYOND!

Technician Andy Duong came out this morning to perform Heating & AC Inspection on my unit. Andy…read moreand his company deserves a 10/10 for service from beginning of encounter to the end. SERVICE: Andy left a strong positive impression - friendly, professional, approachable, respectable, helpful, informative, knowledgeable, competent, not pushy, and explained everything in a very easy to comprehend manner. He had shoe covers prepared and wore them inside the house, showed up right on schedule, is respectful at all times, left our house cleanly without leaving any trace, explained recommendations & areas of improvement with upfront pricing, offered insightful and useful options to improve our indoor air quality, showed us instrument readings and photos of what he tested/diagnosed, offered a suggestion of what to replace first in the order of importance, and explained technical things so simply that even a 90 year old grandma can easily understand. I really appreciate this about him. Excellent interpersonal relationship & communication skills. I'd say Andy should be the star employee of the YEAR for making his company look so good! I came across Aire Serv of Pasadena at their Taste of Arcadia event last month. From everyone I met that day, to the phone rep who scheduled my appointment, to the technician that came out today - in unison, they left a trustworthy and dependable impression. PRICING: $120 for inspection and cleaning, and additional $150 for out-of-area travel fee (they're based in Arcadia, kind of far to Hacienda Heights). Andy worked on my unit for two hours straight. Discounts available for recommended service/parts if it can be replaced/done during the same visit. Additional discounts available if you're a teacher, first responder, etc. They also have an attractive $20 per month membership option where they perform free annual service plus you receive discounts on parts replacements if needed. A nice peace of mind for an affordable price. OVERALL: Aire Serv of Pasadena left a very positive impression and they would be the first I'd think of calling up shall I need my Heater & A/C serviced, despite being just outside of their usual service zone. I would strongly recommend them to friends of mine who live in the west San Gabriel Valley area. (To the owner: Andy is a keeper and deserves a raise! :) You wouldn't want to ever loose this star employee working for anyone else!)

Great experience. Super efficient and prompt service. They squeezed me in next day. They provided…read morebefore and after photos. No upsells. A huge price difference from the quote I got the day before who tried to get me to buy a new system. Very professional. I would hire them in a heart beat. Thank you!

I needed to get my air ducts cleaned and completing some other work done by contractors. Aaron…read moreresponded quickly with a quote. No surprises and the work was done as promised. Zach and Jacob arrived did a good thorough job. I appreciate their professionalism. I would hire them again.