This review is both for their food/service but also inside dining/takeout experience. One was great, and the other not so much. This place is pretty large compared to other boba and dessert spots. That makes it hard to enforce social distancing within the store. They have one main pastry display in the middle. They don't allow self serve, but with only one person tending to all the guests, it gets crowded. Everyone was huddled against the display to look at the options while trying to flag down the server. Then you have the check out line. It was unorganized. You had people walking in waiting in line to put in an order, and then you had people walking up to check out the pastries they picked out. No one knew which line to go into and who was next. We were all hovered around the cashier and looking at each other as she called out "next". And I get it - I am sure they are trying their best. That's why I give them 4 stars. I hope this way of operating is only temporary! The food was great. I got the Durian, Earl Grey, and Matcha crepe. Fun, delicious, and not too sweet. They were light and airy as well. The earl grey cake was the fan favorite. The matcha a bit too bitter so we will pass next time. They have a lot of unique flavors and more options than h-mart's pastry section. Great date night location for a quick and sweet meal. They get a lot of brownie points for their service. They were clearly busy but still polite, helpful, and hardworking - no one standing around doing nothing! I will definitely return, but maybe put in an order in advance to shorten wait time! ;) read more

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Dang people are being really tough on this place. Remember that this place opened less than a week ago, during a pandemic. Give them a little grace will ya. I went on opening weekend around 5:30pm and I will admit, the line took a really long time. However, they had tons of pastries and everything looked delicious. They had specific employees at the pastry case that got the pastries out for you so customers aren't touching everything. All the pastries I had were delicious. The rose crepe cake was an absolute favorite and I really loved the fruit tea. I would skip the mango milk tea but I'm definitely going back because both my family and I loved it! The prices are a little steep but it's a nice treat. The interior is spacious and they're following social distancing rules. They need more cashiers and a better process but I think it'll be a great place once they work out the kinks. read more

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Really cute and spacious place to hang out with friends or go on a date. Has a variety of breads, cakes, and boba drinks.

I think a lot of the lower ratings on here are because of their lack of service during their opening weekend. Given that they just opened, especially during a pandemic, I understand that their service may be slower with the extra precautions. I stopped by about three weeks after their grand opening, and had a great experience! Being Taiwanese American, I was really excited to hear about a full bakery opening in Cary with the unique and delicious flavors that you don't normally find in American bakeries: matcha, red bean, black sesame, purple sweet potato, durian, and more! There's a sign right when you enter with steps on how to order. First, go to the bakery and cake display and pick out what you want. Then, go to the register to pay for the buns and order any drinks. Then, pick up your drink at the counter. While the sign was useful, it was causing some unnecessary traffic by the door, comprised of people stopping to read the sign, people entering/exiting, and people waiting in the checkout line. Also there's currently no self-serve pastries. Instead, you tell an employee which ones you want and they'll grab it for you. I went on a Saturday afternoon and despite being pretty crowded, there was still a ton of pastries to choose from and I only waited around 5 minutes. In terms of drinks, I've only tried their purple potato matcha milk. I've recently been obsessed with purple sweet potatoes and so far, I've only seen Brecotea and Kung Fu Tea have this flavor in a drink. It's essentially mashed up purple sweet potato with matcha milk or regular milk on top, served with the usual bubble tea toppings. They don't specify that you can customize sugar and ice levels, but I got normal sugar/ice and it was the perfect amount of sweetness. Also don't forget to add boba! I thought the drink was really good, although I do wish that the purple potato was a little bit creamier. I loved all the buns that I got and my parents gave their authentic-Taiwanese stamp of approval. My favorites were the black sesame bun, pork floss/scallion bun, and the cheese/corn bun. Don't sleep on these! The black sesame bun definitely is less sweet than your typical pastry-if you have a sweet tooth, this may not be for you. The pork floss/scallion and cheese/corn buns were delicious, savory, and packed with flavor. Overall, I highly recommend Brecotea for some delicious buns and pastries. Just give them time to get a hang of how the cafe should flow and to work out the kinks! read more

Brecotea - Bakery selection! - Bubble Tea Near Me - Cary, North Carolina

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Amazing service, would go there again. Boba tea is delicious! Snacks are phenomenal. Environment is very welcoming.

Late night desserts that hit right. Fun place great treats. Loved it. ............................................ read more

Brecotea - 40. Strawberry Milk Paradise(smoothie) Caramel Pudding Tiramisu - Bubble Tea Near Me - Cary, North Carolina

I loved it here! It was my first time in the area and it was recommended to me by a friend Perfect place to study! There a lot of seating and felt very spacious. The employees were sweet and very helpful. I also had two of the baked goods and loved it. I would definitely make the trip from Durham again to hang out here read more

Brecotea - 39. Matcha Milk Paradise - Bubble Tea Near Me - Cary, North Carolina

I had the best cheesecake I ever had from the dessert case. It was a German cheesecake! Fantastic! Also I am addicted to their milk tea and bubbles. You can adjust the sweetness. I have mine at 50%. Be sure you don't miss looking around every case before you complete your order or you'll have to pay twice!!! Sorry I don't have a pic of the cheesecake. read more

Brecotea - Bubble Tea Near Me - Cary, North Carolina

I love that brecotea has a cute interior that reminds me of a korean cafe! Spacious seating, outdoor seating, and a middle area as well. The drinks have real taro and Ube root in them, which can be a toss up for some people- the texture of the potato in the drink is starchy and very distinct. I got the matcha purple potato milk, which if sweeter would have been great. The breads are also very vibrant, a bit more airy then I would like (it's a bit expensive at $3 compared to other places) but the black sesame paste is rich and they don't skimp on the scallion/pork floss in the buns! Great place to catch up with friends- it is open til midnight :) read more

Brecotea - Pork floss scallion bun, black sesame paste bun - Bubble Tea Near Me - Cary, North Carolina

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Brecotea had been on my list of places to try since it's opening, so I was incredibly happy to finally get a chance to check it out yesterday. Like many other reviewers have mentioned, the space is beautiful, bright, and clean. For a Sunday afternoon, the bake case was full, and although the place was busy, there was plenty of available indoor seating. Upon entering, there is a sign explaining their ordering process, which includes information about getting items like bread and pastries from the large bake case or ordering ice cream or other desserts such as cake slices from the cashiers. The drink menu leaves a little bit to be desired because the drinks aren't well explained - I am not sure what a paradise tea is, for instance, or whether the brûlée tea has a caramelized milk cap as I imagine it would. Having frequented many boba shops, I also was surprised that there was no mention of sweetness or ice levels on the menu or by the cashier. Since it was my first time at Brecotea, I decided to keep things simple and go with their standard black milk tea and a caramel custard pastry. Unfortunately, they were out of boba so I opted for green tea jelly, which turned out to be a surprisingly tasty choice (I wasn't sure it would go well with black milk tea). The drink was fantastic, not too sugary at all and very refreshing. I also thought the pastry was deliciously light and flaky without being overly sweet. While I had a really good experience, my husband unfortunately did not. He ordered a passionfruit tea and several pastries. He enjoyed the pastries quite a bit, but he waited over 15 minutes for his drink, long after everyone around us had received theirs. He inquired about it twice but there didn't appear to be any effort to follow up on why it was taking a long time. When he finally received his drink, he found that it wasn't mixed well, so all of the passionfruit flavor was at the top of the drink and all of the seltzer at the bottom, making it a bit unpleasant to drink. Since the cups aren't see-through, it would have been nice if the drink had been shaken more. All in all, I'd be really happy to return. I liked the atmosphere, the drinks, and the variety of pastries. I would like to see a more detailed menu and there is room for improvement with service. read more

milk tea boba was alright... not my favorite.. they don't offer dairy substitutes for milk tea and i wish they had allergens labeled for the bread but aside from those factors I really liked the decoration and space. The menu is behind the ordering station which was odd to me and the workers weren't the most friendly/helpful. I remember specifically asking one of the helpers at the bread station about the pastries and she looked at me weird and didn't answer my questions. I def want to come back for more pastries and it seems like a nice place to study (hopefully when it's safer). The place is new so there's definitely a lot of kinks to work out but hopefully it becomes better. I wish their employees were more enthusiastic and knew what they're doing but aside from that I'm excited for their potential. I went around 3pm on a sunday and the service was fast, not crowded, and they weren't out of anything read more

My friend and I came to visit the area and came across this beautiful decorated pastry. They were getting ready for closing as we arrived at 750. We rushed to make our orders and the lady was being extremely rude to the employee and to me and my friends. My friends ordered separately and paid separately. Customer service on her part was terrible- the gentlemen was super nice. read more

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What a lovely, well designed place! Perfect place to hang out, do some work & share some laughs. Pastries and drinks are splendid. Great service. #wehungryApproved read more

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Very spacious and clean new bubble tea + pastry cafe! I was thoroughly impressed with the interior decor and just how airy everything was inside. Bakeries have potential to be too stuffy due to lack of adequate ventilation, but Brecotea didn't have that issue-yay! I tried the pork floss bun, caramel custard pastry, and bubble brown sugar matcha (iced). All were delicious! I appreciate the cashier asking if I wanted the pastries heated up. The matcha bubble tea was also not too sweet, which is just how I like it. *they were good about keep social distancing policies in place, too. read more

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Not my favorite spot unfortunately...it was around 7pm and the breads were fresh. However, there were more cons than pros at this place. They don't give ice cream samples, which I found to be really strange! I ordered the taro milk tea, and it was terrible. It was just milk with a taro paste in the cup. This is my go to drink but it is usually a pretty purple mixed drink. They should've made it into a smoothie if anything. Instead it was chunky and you had to scrape the cup to get any taro flavor. Overall, I'd definitely recommend going somewhere else. read more

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Wonderful Taiwanese style bakery. I love the coffee brûlée with milk top (sea salt coffee) iced. Pam the manager is kind and friendly. Great spot to do some work or have read more

Brecotea - Milk top Boba iced tea & latte - Bubble Tea Near Me - Cary, North Carolina

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They have improved on restocking the pastries the last few times I visited in the late afternoons so that was great to see. Subtracting one point for the lack of ice level option for paradise tea especially if it's not a blended drink then I highly doubt that it's impossible to adjust the ice level wouldn't you agree? :) read more

I've only been here once. I went here the other night closer towards the end of the night, so it might have something to do with the quality of my drink and pastry. I ordered the matcha paradise drink, and a fruit puff and apple tart. The drink was really disappointing. I expected more of a slush, but it ended being very thick and tasted more like I was drinking heavy cream. The matcha flavor was barely there, and the sheer amount of things in the drink ended up being overwhelming. The fruit puff was alright. The filling wasn't super sweet, and the fruits added a nice contrast to the cream filling, although the filling did leave a film in my mouth. The puff on the outside was a bit underwhelming. I think I wanted it to be crispy, but it ended up being soft and kind of flat in flavor, but the texture is definitely just a personal taste. The apple tart was pretty good. The crust was firm and the tart was not overly sweet. The apple in the tart had a crunchy bite to it, which was great for the overall "mouthfeel." Lastly, the service was definitely lacking. I was only one of maybe 5 people, not including my small group, with at least 4 employees working. I try to be patient and fair when it comes to service, since I used to work in a restaurant, but we ended up waiting nearly 30 minutes for them to make my single drink. My party only ordered and ice cream, these 2 pastries and my drink, so I'm not really sure what took them so long. They also forgot to give me my pastries when they gave me my drink. It was frustrating to me, to see how long it was taking them to make my drink, especially when there was a kiosk for self-ordering and payment. The place was very clean and had a great interior, so the atmosphere itself was pretty fun and cute. I don't like to make judgments based on 1 visit alone, so I'll likely try to come back at some point earlier in the day and order something else, and also update my review. But, as of right now, I wasn't blown away by the food, drinks or service. read more

Brecotea - Matcha Milk Paradise - Bubble Tea Near Me - Cary, North Carolina

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Amazing place, love their pastries and their Americano coffee. Very friendly Staff. Shout out to Heidi who is an absolute pleasant and helpful person. read more

Came here to try their desserts and boba. Got a few pastries and it was delicious soft and not too sweet were it's too overwhelming. Definitely coming back here again! read more

They have amazing pastries and drinks and there are so many options to choose from! The Strawberry Stick was my favorite and it was light and fluffy and wasn't too sweet! I also love their Strawberry Yogurt Tea and their Brown Sugar Boba is a classic! read more

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Great spot for desserts and really friendly staff. Big pressure Suelooooooooooooooo Weekly stop read more

Sigh, where do I begin...hair in the bread and surprise cockroach visits. I usually come in for a quick bread run and head out but today I came in to get some work done. I had to switch seats three times because each time I encountered a nasty roach. This place just seemed like a mess; crumbs and bread pieces on the floor and dirty tables. Worst of all, all the staff were behind the counter standing around and chit-chatting instead of making rounds to sweep and wipe tables. I wish I could say I love this place, but it definitely could've been a better experience. Their breads and drinks are yummy but it just feels like a health code violation at this point. I informed the staff regarding their roach problem and they seemed just as surprised so hopefully they will call an exterminator. But until then, I don't think I will be going back for a long time. read more

The pastries were enjoyable, and the teas were good. The customer service really lacks, not a single person seemed to enjoy working there.

Wow. Amazing fresh pastries and cakes. Actually not to sweet! Tea, coffee, boba. You can just walk around the display case and pick an amazing treat. read more

I love this place!! It literally reminds me of bakerys in China and the bread are really delicious as well!!! I love the pork floss and scallions and the ube, it's soo unique in the RTP area, and I haven't had it since I was in China. However, the drinks are just okay. I came to this place at least 6-7 times now, but I still haven't came across a drink that i love. But like I said, the bread is everything!!! They follow covid guidelines strictly as well. Def recommend read more

Brecotea - Ube bread Pork floss and scallion bread Egg tarts Taro donut Mustard sausage bread - Bubble Tea Near Me - Cary, North Carolina

Why is not every boba place exactly like this??!! Beautiful interiors. Very custom, high quality bubble tea, reasonably priced delicious baked goods, available to order on Uber eats and they don't jack up their prices on Uber eats. I order this stuff weekly...I get bunch of free stuff from my loyalty points I eat this so much... read more

Wait 20 min for a half cup of tea! 6dollars for a cup of tea, at least fill it up! read more

Brecotea - 6 dollars for a half cup of tea! - Bubble Tea Near Me - Cary, North Carolina

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Nice ambiance. The pastries tasted good, especially the mango in a flaky crust and the sausage bites but why was it so cheap? I wonder about the ingredients and their quality, probably highly processed. I prefer paying for the real deal at La Farm. Won't be back. read more

There's a large variety of pastries, desserts and breads to try. I ordered the Apple pie, cinnamon twist, Oreo stick, and ube bread. Everything was light, fluffy, and flavorful. You also can get a lot of desserts for just $10! This place is great for family, friends or a date. Additionally, you can order ice cream, matcha, boba tea, or other drinks here. read more

Brecotea - Pastries - Bubble Tea Near Me - Cary, North Carolina

Such a clean, sleek location - perfect for studying, meeting friends or a fun date night alternative to a stuffy dinner! With COVID the ordering was a bit different (they grab the baked goods for you) but things still moved along quickly since the case had a very helpful person stationed at it! I tried the pork floss bun, Black Forest cake and boba tea, everything was very tasty and high quality. I do wish you had the option to heat up baked goods as I think the bun would have been a perfect 10 a little crispy! All in all I'll definitely be back. Great job Brecotea! read more

Delicious teas, fabulous buffet of bakery items to self-serve from. Pillowy soft breads and cakes, and also a few surprise savory choices too. Relaxing decor inside and plenty of seating, including booths. We went twice in one week! read more

Terrible service and products. Chocolate bun filling tasted like rotten cheese. Three employees avoid eye contact to take care of customer standing and denied to give me a cup of iced water. Cleaning spray right next to products and didn't even provide plate so we ate on plastic tray. Only good thing is the building. Don't waste your time and money. read more

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Dinner was deli and the service was top notch! It will be our new special occasion spot!

Moving from Irvine California, the hub for Asian desserts & boba shops, Brecotea satisfied my 85° Bakery cravings! I've always wondered when there would be an Asian bakery in the Triangle Area and here it is! I went in the morning and they had so many pastries to choose from. My favorite was the pork floss sponge cake and the egg tart. Another plus was that the pastries were still warm! I would recommend going early in the morning. I also tried the Mango Yogurt Tea. It was delicious and refreshing. I will be coming back soon! read more

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The oolong milk tea (they call it Orchard) is pretty good! Boba's chewy. The Mille crepe is not quite to my satisfaction; the chocolate is barely there and the layers are non-existent. Great ambiance and space, I've heard tons of good things about their milk bread so probably something for next time. Service is pretty good too; staff were friendly :) read more

Delicious desserts with lots of choices. If you are a desert freak this is the way to go.

Took my boy here on his first day of spring break - we did not regret it! Neither will you. It is set up differently from most coffee shops - there is a sign in front telling you to choose pastries from the kiosk and to order desserts at the counter. It took us awhile to decide what we wanted as everything looked so delicious - we settled on a caramel custard danish, custard bun, and something with chocolate and cream cheese and ordered a chocolate mille crepe. Service was gracious and answered all questions, it's beautifully decorated inside, and they have an outdoor patio which is where we chose to sit. It's not the nicest view - parking lot backed by Kildaire Farm Rd - but you can't have everything. This won't be to everyone's liking - these are not sweet pastries - but if it is for you then you won't regret coming here. read more

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I've been about 10 times and have enjoyed it every time. I often come with my kids and we get bubble tea and a few pastries. This is my favorite place for bubble tea and the pastries are always fresh and flavorful. We have tried the ice cream or cakes. read more

love Brecotea! The inside is really spacious and great to work or chat with friends. There's a wide selection of beautiful pastries as well as an extensive drink menu. My friend and I got a box of pastries to-go as well as a boba tea (which I thoroughly enjoyed). only comment: wish they did better separation of the sweet and savory pastries when packing the box. read more

Brecotea - assorted sweet and savory pastries - Bubble Tea Near Me - Cary, North Carolina