Friendly, knowlegeable! Got the job done quick. I made the mistake of calling Southwest Plumbing first...but they didn't fix the problem and charged me. Marc knew exactly what the problem was and fixed our clogged kitchen sink! Trustworthy and worth every penny. We are a customer for life! read more

I've used Marc two times and almost a third time and wanted to share my experience. Pros - Marc is very responsive and will get out there immediately for emergency Cons - Initially, I thought his pricing was reasonable but after I talked to other plumbers they definitely thought I over paid. I would get two or three bids and compare prices with his work. For side sewer work his cost was almost 2x more than the other 3 contractors (the other 3 contractors were within the same range) - He tried to snake my side sewer line and it didn't work. He asked me if I wanted him to try another hour but it would cost me another $350. So I paid $700 for no fix. I personally felt that he was trying to upsell me and get me to spend more money when it wasn't necessary. I think most plumbers would know if a snake doesn't work the first hour that the second hour won't change anything. - For the bids, he never submitted any documents just word of mouth even though I asked him a few times I would like it written down. He just asked me to send the competitor bids and he would match. I'm using Bob Oates and Roto Rooter from my experience with using their bidding process. read more

We had 3 different plumbing needs throughout our home. Marc and team were straightforward in communicating problems and solutions, had fair pricing and were respectful of our home. There was no sign plumbers had been in our home except everything was fixed. read more

Excellent service. Marc was friendly, personable, thorough, timely & efficient. He replaced my garbage disposal and afterwards gave clear instruction on the best way to maintain & clean it. Highly recommended. read more

Scam all the way. Paid $755 for a job that would have been $400. Then he tried to sell me (a woman alone) on over $800 more repairs. When I called several others, they quoted me $300. While he was here, Marc was really pushy on me writing a positive review. He said if I gave him cash, I wouldn't have to pay any tax on the job. Worst thing was he didn't fix the problem. Two weeks later, we had to call a reputable plumber to come fix the exact problem I showed the new plumber the receipt from Marc and he said "Wow! He charged you double the going rate and didn't even fix it " I didn't call the company back and call them out because I was so angry I wanted nothing to do with his b.s Do not hire this company. read more

My shower mixer valve sprung a leak a few days before Thanksgiving. Although it was a holiday period, Marc came out within an hour to help stop the leak. He was back again a week later to do the full replacement of the shower hardware. Marc and team replaced the bad valve and piping with minimal cutting into the drywall behind. The work was top notch and the service was great. Emergency callout was ~$600, and the mixer valve repair was ~$1100. read more

I called Marc because he had good reviews on Yelp. He was very nice and came to our house at 2PM to install a new dishwasher and unclog a drain. The job started off poorly, due to no fault of Marc's. He said our electrical box was not labeled properly and it took him at least 45 minutes to get the power cut to the kitchen. He then pulled the old dishwasher out and OMG, did it go terribly wrong! Marc could not figure out how to get the new dishwasher in. He kept breaking the framing clips, told me KitchenAid didn't send the right parts and asked if I would run to Ace Hardware to get the right bolt. He went out to his truck and found the right bolt. When he broke all the clips needed to hold the dishwasher in place, I went outside to see if the old dishwasher's clips were still usable; they were, but he still struggled. Marc kept complaining about what crappy parts KitchenAid makes. At 5:30 my husband came home and was shocked this guy was still at our house. My husband spent the next hour and a half trying to figure out how to get this dishwasher to be level. Marc ended up using shims! It didn't look right, but this guy talked more than he worked. We both just wanted him to leave. He went out to his truck at 7 PM to write up the bill; it was $951.00!!! That was $150 more than the dishwasher! My husband and I were both in shock! He charged $750 for labor, $60 for parts and $50 to haul away the old dishwasher! We both just looked at each other and didn't know what to say! He said...sorry but that is what I have to charge you! We paid him by check and thought lesson learned. The next day Marc calls me to apologize for it taking so long and asked if I was going to leave a review. He said he would come fix the dishwasher if anything went wrong. One week later the top rack of the dishwasher kept rolling out all on its own. There was no way in hell I was calling Marc. We called a maintenance guy we have used before. I told him what we paid to have the dishwasher installed and he said you were royally ripped off! This dishwasher isn't level, he said. He pulled it out, added some wood on the floor underneath to make it level and quickly re-installed the dishwasher. The total charge was $100 and it took him 45 minutes. Fast forward--one month later the memory board goes out on the dishwasher. I called KitchenAid; they sent a repairman out. I told the repairman the whole saga and he asked to see the receipt. I got it and showed him. He said this is one of the worst ripoffs I have ever seen. He took a picture of the receipt and showed a bunch of guys at work. Because it is second hand, I won't repeat what he said. I don't want to ruin Marc's business, but be aware. He is a nice man but a talker and will charge you for his time talking about his life. I would NEVER hire him again for a dishwasher installation. I believe because he couldn't figure out how to put the new dishwasher in he shouldn't have charged me so much. Seriously, 5 hours to install a dishwasher? Moreover, it wasn't installed correctly. Live and learn, I guess... read more

Breakthrough Plumbing And Remodeling - Plumbing Near Me

I have had Marc out to my home a number of times over the past decade. He has been wonderful. Prompt, friendly, and he does a great job! I highly recommend him. read more

Similar to the person from a recent review, I was quoted one price over the phone and, almost immediately, felt like I was being prepped for the classic bait and switch, with a stern, repeated warning that if ANY extra work had to be done, I would be charged accordingly. The fellas did have to dig a bit extra but, for the most part, the leak and repairs were what and where we suspected. No big surprises there. I suspect Mark underbid the job and, in an effort to recoup his loss, inflated the final bill to a whopping $500, revealed only after the work was completed. What's more, he swore at and belittled an employee in my presence--not cool! Do yourself a favor and pay a little more money for a lot more decorum and professionalism. If I had it to do over again, that is exactly what I would do. read more

Plumbing emergencies suck especially on weekends. Late afternoon Thursday I discovered a leak under my rental cottage. I called 5 plumbing companies. First call was to my friend who does commercial plumbing, Moss Bay Plumbing. Although being commercial, he's helped me in the past when he could. He gave me 2 names, one was Marc. I called both. Left a message for Marc. The other one couldn't do it for about a week and gave me yet another plumber/sewer company to call. I called the other plumber/sewer guy and was told he would be here Friday between 1:00-3:00. At 3:00 he called to say he was running later. 6:00 still not here and not answering the phone. Marc called earlier the same day to check if I'd been helped. At the time I thought my problem was covered. He said to call back if I needed anything. Now it's Super Bowl Sunday, still no plumber so I called a couple of the big chain drain companies. Also called and left a message for Marc. One drain company gave a very high quote so I sent him away. Suddenly, the Friday plumber/sewer company guy shows up claiming he lost his phone. He gave an initial high quote which we discussed and came to an agreed upon reasonable price. He left to buy the pump and parts to complete the job. He call back now wanting to increase the agreed upon price. I was done with him. Marc called me back Monday morning as I had hoped. He told me he would be here at 12:30. He gave a call at about 12:20 saying he was running late. He arrived 12:45 with all materials ready to go. Got it done at a reasonable price. He's a knowledgeable professional! read more

We had a plumbing emergency on a Sunday that Mark came out and took care of at a reasonable price. We were very appreciative of his work. It was a temporary fix that restored water to the house. Then he came back to "finish" the job. Here's where it gets interesting. He returned later that week and completed tbe work we had agreed on, kinda. We agreed that the laundry room water supply needed to be updated. The work took Mark and an employee an hour and a half. That brought the total time spent at just over 2 hours. We were charged $1100! $300 for the 1st visit (fine, no problem) ... 800 for the 2nd (WHAT??!!) My advise is get a written estimate before Mark does any work for you! read more

Mark and his crew were in and out in one day. They worked very hard and got the job done correctly and quickly. If I ever need other plumbing services, he's the one I'll call! read more

Great experience. Very professional and explained everything well. Highly recommended!!

I agree with Glenn and the other reviewers. I met Marc when my bathroom remodel turned into a mini nightmare (no one's fault - I just inherited bad plumbing when I bought the house) and my contractor called Marc to remedy the problem. Marc gave me the straight dope on the issue, even had him talk to the plumbing supplier (Morgan's) who supplied the toilets to confirm the matter was a plumbing and not a materials issue. BTW, I really like Morgans - the owner actually came by to inspect the issue himself. Now, Marc is my guy; he's very responsive, easy to interface with and stands by his work. Anyway, if you're a homeowner and looking to press the Easy Button, call A-Breakthrough Plumbing. read more

We had a water heater issue. Called in on Sunday based on a referral and all the good reviews. Was assured a call in 30 minutes. Marc called in about five minutes and was out this afternoon. Someone on yelp called him "an animal"...fully agree. He's on top of it and good to go. If I could give him a 5+ I would. read more

Once again, I wanted 3 estimates to replace my water heater. I got a call back and after giving him the part number, he asked me questions about the water heater. Sorry, I do not know if it is 40 gallons or 50. I gave you the part number. I ended up "Googling" the part and got the specifications. He gave me a "guesstimate". Ironically, he was right there, but I had trouble going with someone who did not come out. My fear was that the "guesstimate" was just that and if I hired him, the bid would go up.... read more

Called on a saturday morning, Marc was able to come by that day to fix a clogged drain. I could not meet him that day so we agreed upon Sunday morning. He was on time, fixed the problem in about an hour and was very friendly and communicative throughout his work. read more

We had an emergency and Mark was at our house in an hour. He diagnosed the problems very quickly and accurately, went to work and had everything working better than ever in about another 90 minutes. Very impressive from start to finish. Thoughtful, thorough and excellent at communicating both the problems and the solutions. I am hanging onto his card and while I hope not to need his services anytime soon, I am very grateful I now have the name and number of a terrific plumber. read more

What a great service! Marc was fast (came over the day I called him), professional and charged what the estimate was even though he ended up changing out another part! Marc followed up a day later to make sure my toilet was working properly and said he would come by if I had any concerns at all! Wow! It's really hard to find all of these qualities in a plumber today!!! I would highly recommend his service! read more

Highly recommended. Marc is a straight forward, no BS kind of guy. He's trustworthy, fairly priced, and stands behind his work. I'm a renter, who has had Marc out several times for pipe blockage due to a huge tree and it's roots. He's always been very professional, courteous, and comes when he says he's coming. He recently replaced an old toilet in my basement in less than an hour. Easy peasy done and done. Makes calling the plumber a little less scary. Thanks Marc, you rule! read more

I was referred to Marc at A-Breakthrough Plumbing and Remodeling as a part of "get your house ready to sell" process through our realtor team. We had an old, old water heater and needed a replacement ASAP. Marc gave me a quote over the phone after I sent him pictures measures through text. He came in the same week, was prompt, no nonsense/straight shooter. Fantastic. I would call him again if we had any issues that they are specialists in. read more

I had a water leak in the basement from an unknown source. Mark promptly scheduled a time to evaluate. The leak was tricky to find and Mark was careful and cost conscious as he worked to identify the source. His patience and planning saved me a lot of money as he found and fixed the leak all in the span of a couple hours. He also identified and fixed a second problem I didn't know I had. Mark was super efficient and I found him to be very trustworthy. He will definitely be my go-to plumber in the future! read more

Woke one morning to the lovely aroma of a backed up sewage drain. After looking for a plumber on here, I came across Marc and A-Breakthrough. I had no idea who he was or how his work was, but he had some good reviews and figured, "what the heck". Marc came over and in no time our drain was cleared out and running great. Marc is friendly, funny and fast. His work was perfect and now I can happily tell my friends, "oh yeah, I've got a good plumber for you!" Thanks Marc. read more

Marc and Pat are extremely hard-working guys, and they were completely respectful of our living space to boot. We had a TERRIBLE sink drain issue (old pipes, tons of buildup... we even had two rooter guys through and they couldn't clear the drain...) A-Breakthrough showed up almost instantaneously to help us solve the problem. They replaced our entire drain-line at a very reasonable price. It was a REALLY yucky process, however they cleaned up beautifully once the job was complete. The whole house feels like it just went through a detox :) THANK YOU, A-BREAKTHROUGH!!!!!!! read more

A friend recommended Marc several months ago and I was happy I held on to her e-mail. Our slow drip in the tub turned into a steady stream and Marc was able to come by the same day and get it taken care of before the weekend. He was super quick and even tackled both of our toilets (one didn't stop running and the other wasn't set properly so the tank never filled). I would definitely recommend him and plan on having him back for some sewer work and possibly some remodeling. Thanks Marc! read more

We have been consistently so impressed with Marc and crew. I know that we are in good hands, can trust the high level workmanship and pricing. With plumbing and remodeling you need to trust that the products used are the best grade, and Marc uses only the best. We have been customers for over 10 years, and plan to be for life! read more

Mark and his crew worked with my contractor on a remodel project in my basement adding a kitchen and bathroom. As part of the remodel he had to reconfigure a complicated tangle of pipes in my garage and we discovered my galvanized pipes needed replacing too. I was able to get the entire job done with the additional new water service for a reasonable price and on time. Later I had some problems with drainage in the basement kitchen. Mark returned, snaked out the old clog, and gave me some down to earth preventive maintenance advice. I was very pleased with his work read more

Fantastic service! Had service line leak in drive way. These guys are hard workers and very helpful. Marc is fair, kind, professional and very meticulous. I think they did a great job and would call them in a heart beat if I ever have plumbing needs and recommend them highly. Thank you! read more

Advertisement says that they're open 24hrs, 7 days/week but when I called Saturday evening, there was no answer (sounded like a cell phone number that purposely ended the call). Based on this, Methinks not. read more

I hate to write this review but he asked I leave one so... I called mark to come out and fix the pipes under our rental property as they had disconnected and food from our garbage disposal had been collecting under the house (pretty gross) . I told mark all of this on the phone before he came out to do the job. He had quoted me at 300.00 for the work. The morning he came to get started He showed up with another guy who asked to use our bathroom 3 times in an hour and actually pissed on the seat a bit, not joking. Once he was under the house he decided the scope of work was more and said 550. Being a rental home I had to check with the owner before going a head with the work. He was extremely agitated about this to the point of almost yelling at me and got into it with my land lord on the phone. The owner reluctantly approved the work but mark loudly complained the entire time he was here about having to do the job" the crawl space is too fucking small" "it's digesting under there" ect ect. I didn't tell you to become a plumber? Crawling into small dark gross places is unfortunately part of the career you choose? It was really unprofessional and an all around awful experience. I will not be calling his Comapny again. read more

Mark came to my house to fix a leak coming from my dining room ceiling! He claimed it was the tub overflow valve. So he cut a hole in my ceiling and replaced it. 3 days later water is pouring from the hole he cut in my ceiling. Mark came back and determined that it was not the overflow it was cracked piping in the bathroom (another hole cut in my son's room). He constantly spoke about how terrible my piping was, but he would warranty his work for 2 years. 1 month or so later, water is coming through ceiling hole again. Mark is back and said the other side of the work he did now cracked. On the 4th visit, Mark came back out put in some shark bites and copper piping and was now confident the leak would be gone. I'm typing this review 9 days after his final visit because water is leaking out of his work again. Mark does NOT do quality work at all. I will be requesting a 100% refund, as I'm now forced to bring In a new plumber! read more

I was feeling experimental Friday night & decided to put spaghetti noodles down the garbage disposal..Damn what a dumb idea idea!!..Kitchen sink plugged up & used a plunger to push it down. Went to bathroom to wash hands. Started to smell something funny. Pushed the shower curtain aside. My freaking tub had some dirty stinky water & that wouldn't drain. I guess I plugged up the shower pipe instead .For 2 days i tried everything & gave up. THANK GOD I got a hold of Marc!! He was willing to come out Sunday evening but it was late for me. So decided set up appointment for 11am Monday. He was here right on time. He came in took his shoes off which is great. Assessed the problem in the shower. Came back with his tools and fixed it. The sound of the water going down the drain. Was music to my ears! My experience with Marc is that he is very professional & very knowledgable. He's fast, provids great service & his pricing is very reasonable. I'm definetly keeping his business card in a safe spot just in case..Thank you Marc!! read more

Marc, did a great job. VERY Fast service. The pipe broke at 11 AM... he was on the job by 1 PM, working very fast (we had an appointment to go to and didn't want to put this off for a day or two, since we would not be able to use the water) He also fixed an issue with the water heater and everything was done in a flash. In the mean time he was informing us what he was doing, showing us the work (so we knew there was no hanky panky, adding unnessesary work) reasonable price, very friendly and felt comfortable with him right away. Also gave us good tips on how to keep the pipes and water flowing well in the future. Can't say enough. Would definately trust him to do any plumbing work needed, and know he would be there right away. Our job was the most important thing in his day... or at least that was how we felt when he came out, assessed, explained and repaired. Five stars well deserved, and thanks to Yelp again for culling out the star among the rest! read more

I would not recommend Marc. He gave us a quote of $1,200 to install a new bathtub. When we asked him to explain the price, he dropped it to $1,000 as a "one time" offer. We needed the job done, his other yelp reviews were pretty good, and all the other plumbers we called were booked solid. So we went with him. He sent someone else to do the work (which he didn't tell us would be the case). My Dad was here that day, working elsewhere in the house, and it turned out the guy that Marc sent required my Dad's help for most of the day. At the end of the day, Marc showed up and demanded that my Dad pay him, even though we had arranged beforehand to pay him after we'd gotten home from work and seen the finished job. Bottom line is that Marc may be good at what he does, but he didn't do the work for us, and his dealings with us were less than upfront. read more

Marc is great! I called at 4 on a Friday and explained the problem. Marc was able to come out the next day and fix the problem in less than 30 minutes. Great customer service, very responsive and very knowledgeable. Thanks Marc! read more

I called to get a bathtub drain fixed and Marc was able to come within 2 hours. He was very friendly, seemed straight-forward, and got the job done quickly. He tested it and had me make sure I was satisfied with his work. Great service and I will certainly call again! read more

After trying everything to unclog my kitchen sink, I called A Breakthrough Plumbing. After describing the problem to his answering service, I received a call and appointment that day. When he came, the sink was snaked and new p-trap installed in under an hour, for a reasonable price. Now I can do my dishes! Thanks! read more

A friend recommended Marc Hatch after someone came out and couldn't complete a repair on my sewer. Marc called back, scheduled immediately and the next day had the problem fixed. He gave me amazing service and engendered trust. And. . . was willing to work fast since my house goes on the market in 3 weeks. I recommend him highly! read more

Marc is a pleasure to work with and did a fantastic job! Our hot water heater was leaking- one thing lead to another and he fixed everything for the original quote! Several homes in our neighborhood have suffered water damage as the old PVC pipes cracked and caused a flood. We hired Marc to re plumb our entire home. Sounded dreadful going in, but Marc made it as easy and painless as possible. Quality work, reasonable price, peace of mind! Thank you Marc and crew - highly recommend! read more

Marc did a great job with an emergency situation over the Christmas weekend. I highly recommend his work. He was quick and honest about what the situation was and gave extra effort in doing everything possible to fix the problem. read more