I had a great experience with Cabinets and Granite Depot in Alexandria. From start to finish, the…read moreteam was professional, knowledgeable, and easy to work with. They took the time to understand my needs, offered helpful design suggestions, and guided me through selecting the right cabinets and granite for my space. The quality of the materials is excellent, and the craftsmanship really shows in the final result. Installation was smooth, on schedule, and handled with great attention to detail. The pricing was fair and transparent, with no surprises along the way. If you're looking for high-quality cabinets and granite with reliable service in the Alexandria area, I highly recommend Cabinets and Granite Depot. I'm very happy with the outcome and would definitely work with them again.

They were fast, cost-effective, and knew they're stuff. I had a small job, just drilling a hole in…read morean existing countertop, that they handled on short notice. Much appreciated.

Alejandro and his team did excellent work and completed the bedroom and bathroom remodeling on…read moreschedule. We highly recommend them and will use them in the future.

This is the third renovation project I have had done by SHR and once again they have proved why I…read morewill keep coming back! They are thorough, collaborative and knowledgeable. They are also very kind, respectful and clean up after they are done working. Our basement bathroom is better than I could have imagined! They did such an amazing job I highly recommend them to everyone!

Great service, product, and installation. The team had great communication, flexibility, and…read morearrived right on time.

Our initial experience was very positive, Kitchen and Bath Masters were attentive and patient and…read moreon the whole did a good job. We discovered an issue underneath the cabinets, visible with close observation.Our floor was uneven and their work left us with a gap underneath the cabinet visible from a distant front view. I should have seen it on completion of the work, unfortunately I didn't see it until I was deep cleaning six months later and noticed the issue. I contacted the company, they came looked at the issue acknowledged the problem told us they would email some solutions! I have yet to hear from them, I reached out via text again no response. A small issue we are still waiting for a response with a fix ,it's been about a month Today Kitchen and Bath fixed the above issue. The job looks complete and well done. Thank you Kitchen and Bath Masters.

Can't say enough good things about KDC! They stuck to their timeline, had constant communication…read moreand had exemplary craftsmanship. We had our kitchen completely remodeled and from start to finish they were great. You will not regret choosing KDC! We will definitely use them again for future work!

So pleased with new kitchen renovated by Kitchen Design Center! Ray, Selin, and Sarah made the…read moreprocess painless and efficient. The team took their time with our design and materials selection and we never felt rushed or pressured. We did a gut rehab of our 1980s kitchen and extended into a repurposed breakfast room. They completed the project ahead of schedule and stayed within budget. We had a few extra costs due to some hidden conditions but, the team addressed them on the fly. Selin did a great job of communicating throughout the project and kept us informed of what was next. We had very few minor items on the punch list which were addressed promptly. Would wholeheartedly recommend KDC!

No wonder the ratings for this location are so low. I went in looking for a powder room light…read morefixture. I was greeted by the receptionist. I found one that interested me. Although there were 2 employees seated at different desks without customers, they did not ask if I needed assistance. The receptionist came and asked if I needed help. I identified the one that interested me. She scanned QR code and said it was discontinued. I asked if I could purchase the display at a discount. She asked the manager for a price. The manager came and said she didn't trust the system and suggested it was not discontinued. They both left and I waited. The manager told the receptionist to call the company to verify. After having waited I left. I won't be back. The receptionist is amazing, the manager as well as personnel who ignore customers should be re trained or relieved of their duties.

Not a brick and mortar location. In spite of having a big warehouse on their cover page, when I…read moreasked if I could come in and select two bath tubs and two shower bases and leave the store with them that day, the response was, and I quote, "I don't know, but I imagine so. We are a website." WE ARE A WEBSITE! Not interested.

I initially reviewed this company over a year ago, but removed the review after the company reached…read moreout to offer to fix their issues, saying their priority was making sure I was happy. Then they completely ghosted me. If you want a space that fills you with regret and anger every time you enter it - choose Kitchen and Bath Shop. These folks are both incompetent at every level, and also some of the shadiest people I've ever dealt with (and to be clear, a former landlord of mine was literally a member of the Genovese crime family). There are too many issues to list within Yelp's limits. Briefly: 1) They can't install flooring or grout the floor properly. They came out to "fix" the issue multiple times and then just ghosted me. Loose floor tiles with crumbling grout ever since they "completed" the reno. 2) They will do a poor job. They will pretend they didn't make a mistake and then they will blame you for the mistake they made. They installed a shower in our bathroom and the water only came out all hot or all cold. They tried to tell me that some shower heads were just that way. They messed up the installation of our vanity and initially said the only fix was for us to pay for a new custom counter - I had to fight them tooth and nail on both for a halfway decent response. 3) They tried to shake me down for final payment while there were still multiple unfinished issues. 4) They use garbage components/suppliers - tiling has marks and is poorly installed. Fixtures break down quickly. This is no where near the complete list. You are better off doing a bathroom reno yourself, blindfolded and drunk. Do not use this company.

This company is one of the worst companies I have ever encountered. Here are some notes below of…read moreour experience. There is likely more I'm missing. - Contractors that started the job stopped coming and the project manager blamed them for not coming. They came the following week in person and said they haven't been paid for any of their work. It was their first time sub contracting for this company. - Project manager said at 2 weeks the project would finish early. He said at 3 weeks we would finish. He said the next Tuesday we would be done at the latest. He then left the company and our bathroom went unfinished for multiple weeks. - We couldn't get them to pick up trash they left in front of our house for over a week. - Project manager said the glass shower door wasn't good quality so he recommended a custom guy that he said would complete it in 3 days. This took over 2 and a half weeks to be completed. - We asked to have our closet remodeled along with the bathroom. They took measurements in January and the project was to begin in mid February. They took a second set of the same measurements at the beginning of March when we were 3 weeks into the job and said the closet work would be completed in 2-3 weeks. After those 3 weeks (6 weeks total) they said it would be another 8 weeks. This was a breach of contact and we had to get another company to complete this work and the new company completed the custom work in 1 week. - The hardware (handles/racks) for our bathroom was never ordered and they lied to us week after week that they were waiting for the items to come in. We were told they were ordered the last week of January and still had not arrived by the first week of April 9 weeks later. The second project manager we had said they likely never ordered it. We had to go buy it ourselves and we needed them in order to complete the work. They told us that they wouldn't likely be able to pay us back and if we didn't sign the completion of work form then we wouldn't get their 1 year warranty. This is fraudulent and we have still not received the money they owe us. - When our project was abandoned for a week or two, we called their office to attempt to speak to management and the number goes to an automated person and no mailbox is set up. There is no way to get answers if you have issues. - There were probably 10 days we expected workers to come based on conversations with project managers and no one came those days. We received no communication but had to reach out to find out that at the end of the day no one was coming. We were moving our work schedules to accomodate these times. - There are at least two 5 star reviews that we know to be workers from the company attempting to boost their ratings.

PLEASE PLEASE PLEASE - Do not spend your precious time or hard-earned money here! Reico in…read moreSpringfield failed us from start to finish, and you'll regret it if you even consider visiting them with even your smallest renovation or upgrade project! 1. Our cabinetry order was placed late. Our Reico representative went on vacation without first completing our order, so that set up a massive delay from the start, considering that COVID-related delays were already a significant factor. 2. Pam is a very poor communicator. She would share one estimated delivery date, but then tell us what COULD happen, due to COVID delays. She continually gave mixed messages. Not only that, but she gave us status updates ONLY via e-mail. Some of her updates required actions from us by a certain time, but since we both have careers and obligations to our employers, we missed some of her messages until we accessed our personal e-mails during the evenings. She never just picked up the phone to tell us what we needed to do. She also treated our contractor horribly. 3. We ordered high-end very solid cabinets, but one drawer was damaged. It didn't close properly. Don't get me started on what it took to try to get THAT fixed or replaced! It STILL hasn't been remedied, and it's been MONTHS! I just don't get it! My husband submitted a scathing review of Reico from a survey he received via e-mail, and a Reico company official contacted him directly. He assured my husband that Reico would address our issues, but that has just not happened. No major renovation project goes perfectly smoothly. Stuff happens, but this experience with Reico was just ludicrous!

David Calhoun the designer showed up on time this morning and spent a good deal of time measuring…read morethe master bathroom and the kitchen and offering various scenarios. I was impressed with his knowledge and ideas. Looking forward to what we can do together.

Staff is very friendly and helpful. Great selection of hard to find items. Very reasonable cost.read more

Here is what the edges of their so called "Baltic birch" look like…read more.. Could have gotten this junk at the big box store and not paid shipping. At least the big box stores take an inferior product back!

I reached out to Leo based on his amazing Yelp reviews. We needed help putting our house together…read moreafter discovering mold in our kitchen and basement areas. He arrived on time to our first appointment and listened to every part of the project. Leo then provided an accurate and easy to understand quote by his deadline. When the work began his crew arrived on time and Leo was there to introduce me to his team. He walked through and confirmed details with the onsite project manager. During the week, the project went really smooth. His project manager would let me know the progress of the project each day. They were open to our questions and adjustments. They also offered their opinions on where we should place or move lights, which paint to use, etc. Not only did Leo and his team finish the job on time, they did an excellent job. It is so nice to have our home feel like a home again!

Hiring this contractor the second time, unfortunately, was not a pleasant experience as the first…read moretime. The project was for an entire bath renovation. He couldn't seem to figure out the correct size for the pull out shower door. Ordered and returned 3 times! Blaming me after the third try for ordering the incorrect size when I just relied on the measurements he provided! He wanted to order another shower door again but it seemed ridiculous at that point. I ended up hiring someone else and costing me more money to finish the project.

Our dream kitchen is complete and we couldn't be happier. We worked with Kate Couchman on the…read moredesign and she was lovely. She was upfront about cost, and if I asked her opinion on something, she told me the truth! I really missed her when we weren't meeting with her every week. After her we got to work with Steve Endress the contractor. He also was amazing. So easy to deal with and always available for a question or concern. His crew is top notch and the work they do is incredible. We did a big renovation that included knocking a wall down, putting in new floors and re-doing a powder room.

This company has been a continual disappointment…read more We started the kitchen remodel process with a budget of $50,000 in January 2021. The design team was fantastic, and got us what we wanted within budget. That's where the good part ended. We waited 12 weeks for cabinets to arrive, and had been told prior to contract signing that the project with full demo, gut, new cabinets, countertops, and backsplash would finish in 5 weeks. We were told that the company was careful and would not demo the kitchen until all supplies were available. After 1 week of demo, we were told that the wrong sink base was sent, and we were on hold until the cabinet manufacturer sent a new sink base. That led to a 6 week hold on our project, with no kitchen for our family. Install was a nightmare. The team cut the crown molding upside down, built a new soffet that was visually out of true, had to re-tile the backsplash for it being initially installed crooked, cut the sink front with cut lines past 90 degrees, and could not install the Le Mans cabinet pullout correctly without me showing them the installation .pdf on the manufacturer website. The installer told us it would rub, and that was the "best he could do". They drug the upper cabinets across a dirty floor covered in drywall plaster and scratched the cabinet bottoms, which we had paid extra to be painted. Nicely Done had to call out a furniture restoration company and replace several cabinets which were beyond repair. Overall the five week project took 11+ weeks to complete. I'm writing this review because we called them back to fix the grout line between the countertop and backsplash, which cracked after 4 months. The same install team showed up and did a poor job of cleaning the old grout, and began using clear silicone instead of the color matched silicone. I'd rather go to Home Depot myself and do the job correctly than deal with them again. I'm done with the laziness of the project managers and install team. I asked point blank at the final walkthrough if we didn't pay enough money to get a better quality product. For $50K, this company leaves a lot to be desired. There's continually a polite excuse, but at the end of the day, they are happy to take your money and do a poor job. Look elsewhere for your remodel needs.