The outside cylinder of our deadbolt died. Within 45 minutes they were here and fixed it. In 2009, they came and rekeyed all the locks. The next time we needed them was today. They know what they're doing. You can trust them. read more

Arrived on time. Price as quoted. Good service. Highly recommend. Pleasant service. Would use again for sure

We had great success with this business, previously and also on Monday of this week. We had great difficulty lately getting our keys to work on our front door. My husband took out the front door cyclinder and had, Julian, as we were unable to see our front door keys for several days. Julian, placed 6-8 new tiny pins, which were inside the workings of cyclinder. He also make 4 extra copies of the front door key. Julian was very competent and was successful in solving this issue. We are pleased with their business and appreciate the work Julian expertise. read more

cool spot to copy keys. it shares the lot with a gas station and the entrance and everything looks a bit shady but once you walk in it's alright. i came here because my friend recommended it and i know she wouldnt have if it was a scary place. it was my first time copying a key and i was curious how things work, and the guy at the counter was patient explaining things to me and friendly as well. overall my key experience here was lowkey fun and id prob come back if i need a duplicate key. the price is so good too! read more

Their prices are extremely high. Make sure you get a quote before they come out or they will really inflate their invoice.

Bravo Key & Lock ROCKS. I had a key dilemma recently and needed to make a duplicate. I walked on down to Southland and thought that would be that. To my dismay, they could not fill the order, but were nice enough to direct me to Bravo Key & Lock. So I moseyed over to Bravo Key & Lock, located next to the AZ Foodmart in its tiny crevice of a space. Mr. Ruben was closing a transaction with a rather garrulous customer when I entered the store. The customer had A LOT of keys. If I hadn't wandered in, I think he would've stuck around to shoot the breeze some more, but he also seemed like he had places to be and things to do. So he departed with a grateful wave to Mr. Ruben. Mr. Ruben then assessed my key, told me he could duplicate it and it would be two bucks and some change. He noted that its lock was a sturdy one. It took, at the most 5 minutes and I had a new key. After accepting payment, Mr. Ruben then busts out with "Thank You" in what sounded like Mandarin. After I advise him that I'm Viet, he commences to thank me in Vietnamese and show off his counting skills; the man can go up to at least fifteen. So, if you need key or lock service and you're in the 'hood, Mr. Ruben's your multilingual man! read more

I've only been here for key copy services so my rating is solely based on this. Great, quick service. I've been here 4 times (I tend to lose things a LOT) and am always in and out in 5 minutes. The staff is friendly, professional, and prompt. The reason I'm giving this place 5 stars is because I drove by here today, on a Sunday, and there was a staff member that just happened to be inside grabbing stuff before he went on a job. I walked in and although he said they were closed on Sundays he still took the time out to duplicate my keys. I couldn't thank him enough and he made it seem like it was no big deal. Thanks Bravo Key & Lock, I will see you next time (probably in a few weeks when I lose my keys again)! read more

6 stars for Ruben. I called these guys and Ruben came over to look at my needs within 15 minutes. I was not in emergency mode at all, I only needed to beef up the security on my father's back door and re-key to match an older lock. Ruben checked it all out, left with his list of things needed, and had it all ready the next morning. I got a courtesy call, and he showed right up, drilled the door for a new deadbolt and changed out a lockset, all in about an hour. Really great service, very fair price, and solid work. I can't say enough good things about them. I think these guys work 7 days a week which is a great thing. read more

I called at 7:30pm on a Monday night because I accidentally locked myself out of my house. They were at my house about 20 minutes later and had my door opened another couple minutes later. The whole process took under 30 minutes! Thanks Bravo Key & Lock for the quick service! I'd definitely recommend them to anyone. P.S. they accept cash, check, or card for lock out services. read more

The hours are listed at closing at 6. Not accurate. Closes at 5pm. When I called they said they canceled their Yelp. Just wanted everyone to know that this is not an accurate reflection of their business and to be aware. read more

Excellent work. Excellent price! Javier installed a new lock with 3 plates. He came over even earlier then I hoped for. Almost all technicians are LATE!! So I was very happy when he showed up 2 hours early. Courteous and efficient and he finished under 15 minutes!!!!! Also Jeannine who I spoke to in the shop and on the phone is extremely friendly and sweet. She knows how to do her job!HELLO RUBEN read more

Bravo Key & Lock - Keys & Locksmiths Near Me - Houston, Texas

I had 4 cylinders changed by Bravo. They showed up right on time. It took the guy a while to do it as the locks were a bit messed up, but still stuck with the previously agreed-upon price. I am very happy with the work. This place has a "lock" on all of my future business... read more

All i can say is they know what they are doing! Not that I get locked out a lot or need new locks often or keys or..... ok ok, they've changed my locks for my business. They've let me a house i was locked out of, and they've even gotten me out of my car TWICE .... ummm... ok a few times... :o/ yes, i have issues, but i have someone to save me from myself. On top of locks and making alll my keys, they sell awesome locks that you can't buy in the store with huge keys that can't be duplicated so you feel pretty safe. He also has some other special security stuff that he can help with but i'm not that advanced. I'm still looking for the keys they just made for me.... Shucks!!! read more

It's a tiny little shop that is easy to miss, but inside has a TON of key options and super-friendly service. I've gone to Home Depot to have keys cut and so often get home and the keys don't work. Never had this problem here, all my keys are always made correctly. read more

I've been a customer for over 15 years. I took my single cylinder lock in to get it rekeyed to match another lock and instead of it costing $8 that I paid in 2014, it was now $18. I complained but the guy said that's the new pricing. I was in a pinch so I paid the $18 for a service that took all of three minutes and I feel totally cheated. I regret that now. I got home and called another locksmith and they told me they charge $5 for that service if I bring them the lock just as I did with Bravo. Greed ruins customer relations. I'll never go back again. What a scam! read more

In my experience, I had one too many keys copied at the Home Improvement stores that did not work. So, that's when I started using locksmiths exclusively. My job also requires a lot of keys made. Locksmiths tend to only be open Monday through Friday. Bravo is open on Saturdays, a rare find.... and also, Berings on Bissonnet & Westlayan has key making set up and is open Sat. and....Sunday. I would call Berings first before heading over, just to make sure the person that knows how to cut keys is there that day....not that I've had any problem...but I've just seen that not all the associates in that area of the store are trained on the Key making machine. But back to "Bravo Keys". Bravo has a tiny space on the 'end' of the Gas Station there. It's only a few blocks east of Westheimer and St. Annes Church, so it's actually closer to Shepard. God bless these folks for the time they put in, working in that tiny space! The keys I've had made there worked great. Happy "get your keys copied" Houston! read more

Awesome small shop! Quick and efficient and the employees I've encountered are always trying to help you save a few bucks! They have a great inventory of key types and I've never had issues with any of their keys before. 10/10 would recommend this place. read more

They quoted a price and after job is done want it to increase with no reason. Be aware of this people want to charge 75 dollars for trip fee claiming we are 45 min away in google map we are 20 away.so they say it was due to traffic at 1 pm. Very dishonest way to.manage business read more

Bravo is the best! I had an issue with my front gate, so called Bravo for help. After sending photos of the gate that would not close or lock, jose came out same day. He went over several options and was very helpful and knowledgeable. Got my gate working again at a reasonable price. Customer service was excellent. Thanks, Bravo!! read more

Wonderful service all around! It was easy to schedule an appointment, the tech arrived on-time, and the work was done quickly & skillfully.

I decided to change the casing on a car key. Next day, car wouldn't start. I figured it was the key because I had problems with the key not working to 100% to begin with. I was stuck at home so I call everyone I know to see if they can come help but most live far away and everyone was telling me it had to be something else. The dealership said I would need a new key and have the car towed to them to reprogram the key for $300. UH.... so if I lived 300 miles away? Locksmith. My one relative in Houston calls me to see how I am doing and I said I probably just need a locksmith. She recommended Bravo Key & Lock and tells me she's relied on them for 10 yrs and says how great and wonderful they are. I call Bravo Key & Lock and a man answers happily, asks my location, tells me to text him my address as he finishes up his shopping. He happens to be in the area. The man says he can stop by and take a look at my key and casings to see how he can help. Less than 20 minutes Bravo Key & Lock man arrives. He shows me the solution to my key problem within 2 minutes and I ask what the charge is-- $000000 !!! He gave me a sense of peace and sanity. Professionalism beyond, in my opinion. He treated me practically like family. He told me to stop by the store in the morning to fix my casing properly and see if they can get my key back to 100%. I will bring my key business back to them and gladly pay what ever they charge. I'm sure they aren't doing this for they money but for giving people in the Houston community peace of mind that Bravo Key & Lock is someone you can rely on. read more

I have used these guys several times. Always on time,and very nice to work with. Pricing is fair, no BS bait and switch like you get with some of the other guys! read more

Great service, I can here to have duplicate keys cut for my new motorcycle. The guys there were friendly and prompt. Prices were reasonable and I was in and out the door before I knew it. They even complimented my new jacket! Would I make this my #1 stop for keys inside the loop? Yep. read more

Always prompt and helpful. Have done many jobs across our properties. A little pricey but good vendors are hard to find (and this one is great!) read more

I used to go to Home Depot for key copies, but the keys always required a little jiggling to open the locks. Not with Bravo, though! Great service and quality key copying. They calibrate their machine enough to create quality keys. read more

Call this company. I had my door refinished and the refinishers broke the lock. I called at 4pm on the Friday before Thanksgiving and they were at my door in 20 minutes. They had the internal part that was broken on their truck and my lock was repaired in minutes. Very professional and very quick. Price was reasonable. I highly recommend Bravo Key and Lock. read more

Great service! For $30 less than it would have cost to buy a whole new door knob for our front door, we were able to rekey two doors and make a key for my husband's arcade machine. Considering he had to hand make the arcade key, I feel $15 was a very good price for that part (but I'm not very knowledgeable on this subject..). The only reason I'm not giving 5 stars is I think there was a miscommunication on what time I needed this done, and hence he arrived half an hour after what I thought was the scheduled time. Not a big deal since I was going to be home all day anyway, and I would still use them for any other locksmith needs. read more

"Locksmith" is one of those businesses for which trust is everything. We invite these people into our houses and give them access to our most precious possessions. When the trust is broken in any way, it's time to end the relationship. When we moved into downtown Bravo rekeyed our whole house. When we switched to a different style of lock Bravo rekeyed all of our locks. I've trusted them with my family's safety for fourteen years. But on my latest job, they lied to me and they wasted my time. I hate to have to build a new relationship with a new locksmith, but now the trust is broken. In hindsight, with so many five-star locksmiths in the area, there's no reason to go to someone sketchy like Bravo. (They respond that they treat everyone like family. I guess they lie to their families.) read more

Fast and really affordable. I got three keys made (for about $6 total) which took about five min. tops from walking in the door and being paid up. Just note that there is a $10 minimum for credit cards so bring cash if you just need a few keys made. Also, the location is easy to miss as it is actually in the Shamrock Gas station parking lot. read more

It was 4:30 in the medical center (bad traffic)They were at my door in less than 30 minutes! Very very professional and quality work. They also fixed a mailbox lock that someone I found on Yelp messed it up worse than it had been before. Bravo Technician saw immediately that the wrong part was used! Highly Recommend BRAVO!!! Watch out for the company (s) that use a third party to find your locksmith. They will appear to be the company itself but they are a scam! Not Bravo. They are Legitimate! read more

Very happy with Bravo Key & Lock. We called them with an urgent request to have our front / back door locks rekeyed and they were very responsive. I was able to schedule an appointment for the same day I called, and the technician (Brandon) texted with the time of our appointment. He even called when he knew he might be early. He quickly completed his work and actually fixed our deadbolt lock that was also acting up. Thank you Bravo for your quick and quality service. read more

Very reasonable prices. Worked super fast to get the locks changed on my house and was super accommodating to our special needs.

Jason just came out to re-key 7 of our locks due to my bag being stolen with keys and i.d. in it. He was out to our house in less than 30 minutes on a Sunday evening and done within about the same amount of time. He was quick and courteous and the price was quite reasonable. It's good to know they are reliable when shitty things happen. read more

My friend left her keys in her car. Jason showed up and helped us out. My friend has a difficult car btw! Lol! It took a while but thankfully Jason was able to get the door open! We thought the charge would go up since it took longer than usual, but no, price stayed the same from what I was quoted on the phone. Solid service!! read more

Knowledgeable, efficient and affordable. Had a problem with my car door lock and the gentleman there was able to fix it and had me on my way in no time flat. Excellent service! read more

I went to the shop to get key duplicates, Jeanine was awesome, she took care of my issue in a matter of minutes and not only that she took the time to carefully answer all my questions on dead bolt locks and regular locks. No doubt I am going back to the shop for any kind of locks/keys issues. read more

Wonderful! They helped me re-key all doors in my house on a Saturday and on short notice (same day). The locksmith was on time, trustworthy and comforting; he was helpful when I asked about lock options or other general stuff. Prices are reasonable :) read more

Lorenzo did an excellent job installing a deadbolt lock. He was on time and very professional!! I also got a discount for mentioning I found Bravo on YELP Great job and highly recommended!! read more

Came here to get my keys copied. $2 for each copy and they finished them while I was digging for change (I did not have enough and had to pay with card. Oops.) Keys work well. I would definitely come back if I needed more keys in the future! read more

Excellent service! They were even able to fix my lock the very next day after I called. Highly recommend and very happy with my experience!!