BRAVAS support service has been horrible. I purchased a McIntosh receiver along with a complete Control4 automation. My received stopped working. Their support team has had it for almost three months. I've been told many excuses and ever changing stories without any action. The parts were on order for a month to the repair shop isn't responding for weeks but they call every day for a status to the parts are now being overnighted to now the only person in the country that can repair it had a death in the family.... I would not recommend buying any high-end equipment from BRAVAS is you have to rely on them for warranty work. read more