I came for my birthday with my parents. Margeaux was one out of a select bunch of places that were calculated to be a good deal for restaurant week. Everything was great, except for the service, half of which was exceptional, the other half I expected better.
The restaurant is located on the 2nd floor of the Waldorf Astoria and is a little tricky to get to if you enter through the hotel like we did. The inside is supposed to be reminiscent of a 1920's Parisian bar/cafe, I believe I read somewhere. It is very nice in there, not too loud, and has an upscale feel.
We had an 8pm reservation via OpenTable, and unfortunately were not seated until 8:30, despite the table we were seated at having been open the entire time we waited at the bar. When we approached the hostess to inquire about our table for the second time, she stated she "could not find us" at the bar, where we explicitly said we would be waiting. The bar is not large and we remained in the same spot the whole time, so I'm not sure what happened there.
The bartenders on the other hand were fantastic. The two off-the-menu drinks were well balanced and tasty. The other drink was great too, considering my dad basically said "make me something fruity, but not too strong or sweet."
Who was not fantastic was our server, Steven. He seemed overwhelmed with several other tables. It took a few minutes to get drinks and another few minutes to get our order in, and when he did bring the drinks, he forgot my wine. He compensated a bit by giving me a slightly larger pour for the wait. He also double charged us for my parents wine when we each only had one glass; my dad is a diligent proofreader of the bill when we dine out, and this extra $26 was obvious. Steven was very much absent or not around for most of the dinner, though he did appear to be at the table next to ours, and to his credit he seemed knowledgeable about the menu when we asked questions.
Who and what really saved this from being a 3-star or lower review was our busser, Nicolas, and the amazing food. Though only a busser, Nicolas was charming, friendly, funny, engaging and really made the night. He's French but spoke very good English and told us several stories about where he was from, what inspired him to come to the USA, what he has done here, etc. He deserves the utmost commendation and should be promoted to at least a server; I don't know if you can request bussers, but trust me, you want to be in Nicolas's section!
Despite the service issues, we very much enjoyed our food. The food at Margeaux is of the best quality, very flavorful and seemingly authentic. We began with the small shellfish plate. The fish were fresh and all three of the dipping sauces were tasty. So tasty that my dad made a joke to Nicolas that he wished he had some sort of bread to be able to finish the rest of the sauces with. Nicolas brought us not one, but two baguettes which were amazing. He also offered us an older one to take to-go, which we accepted as well. Awesome!
I had the beef tartar to start, and having had a bad experience with tartar before, this one restored my faith in the dish and made me a big fan of this preparation. I then had the loup de mer fish for dinner. It was a whitefish fillet, cooked properly with a nice, slightly crispy skin, served over a polenta with roasted cauliflower and escargot. Everything about it was great. Some might say the portion size was a little small, but with the three course dinner and the bread from Nicolas, I thought the portions were appropriate. I also tried my mom's short rib, which I thought was also fantastic. Melt-in-your-mouth texture with a rich, but not overly wine-y flavor like some Italian preparations. I ended with the chocolate dessert which was interestingly served in a low-ball wine glass but was rich and super tasty.
Overall, great food here and service that was half blah but half amazing. I would recommend Margaux for a high-end French meal, the restaurant week menu was a good deal but ordinarily it seems a bit pricey across the board. You are paying for the Mag Mile Waldorf Astoria location, the Michael Mina name, USDA prime steaks, the freshest of seafood, a bunch of unique and high end items, as well as a bougie atmosphere, so it's probably worth the splurge if you can get a good server and Nicolas. read more