I went there last night with a friend. As we walked in, nobody greeted us. Walked to the bar hoping someone was going to be able to seat us. After we waited a few minutes, a random customer told us the people working inside were outside smoking a cigarette. THE SAME PEOPLE THAT WATCHED US WALK INSIDE. This was so pathetic. Horrible management. Last time I step foot into that establishment. read more

Well first the bartender couldn't make a drink to save his life but our server was so great we just moved on . The food was horrible. Soggy and uncooked. Manager came over as was very nice but I did not want to make my wife wait for me . Again the poor server did all she could . We definitely will not be back . read more

Service was fast and friendly. The wings were hot and very good. Tacos were very good as well.

Don't do it!!! Food was mediocre at best. Terribly understaffed. It took at least 20 minutes to get a drink and over an hour to get our food. The only positive was donut holes were exactly as I remembered them as a kid. Way to kill a legendary named restaurant. read more

We used to eat here as kids. Came here and did a carry out. I got a 3 meat sampler and a soup. The French Onion soup was awful. Very greasy and overall too much thyme. I would not recommend. The sides that came with the meal are super small. I was so disappointed. They also gave me no silverware or extra bbq sauce with my carryout. The bbq chicken was great. Not dry but very juicy. The ribs were eh. Kind of dry and not flavorful. Overall I wouldn't come back for the ribs. I would stop if I was in the neighborhood but wouldn't rush over. If you do carryout maybe you need to ask for silverware or extra bbq sauce. Also skip the soup. read more

This is a great place in a quiet neighborhood to grab either dinner for the family, or late night drinks... the staff was very attentive and the food came out fairly quickly. Not one person in my group had a complaint from the southwest chicken salad to the ribs and appetizers. ... drinks were also top notch.. will definitely be back for more. read more

Very impressed by my few recent visits to The Branding Iron. Service was impeccable. Very courteous staff ( and pretty ) . The ribs were insane and the 2nd visit I had a huge burger cooked perfectly med rare. All the food there looked very impressive tho and ill be coming back soon. Thanks for a great experience. read more

Awful service !! My first time ordering here and I got no utensils. I was missing some of my order.

Food and service terrible. Got the brisket. It was dry and leather like. Service was awful. Took our waitress forever to check on us or refill our drinks. Never brought the ketchup and BBQ sauce that we requested. When I paid (with cash) she brought me too much money back. Took another 10 minutes to straighten that out. Still brought back too much money. read more

Great beer selection and an attentive bartender. The dueling pianos were awesome! Food not so great. Brought back memories of high school cafeteria lunch. The manager of the establishment was walking around with no mask. This short curly haired woman was preoccupied with her boyfriend/husband instead of greeting customers or helping the servers. I'll give this place a try again in a month. read more

Going to show my age, this place is exactly like the original as far as food. The atmosphere is much better & upgraded. Great food, great service, cold beer that is NOT overpriced. Don't forget the donut holes they bring to the table!! How I missed the donut holes!!! read more

The food was pretty good, pot roast panini was great. Margarita flatbread was more like a pizza but had good flavor (which made me wonder what their actual pizza is like & what the difference is ). Unfortunately, drinks were not up to par. Ordered scotch on the rocks (dewers). The bill showed $6 for the liquor and $2 for ice which is ridiculous for the tiny pour provided. I'd suggest not ordering hard liquor here. Otherwise, great service & quality. read more

So I came to this spot for a drink and food.......... Was craving something light so I went with the menu item " shrimp skewerS". Felt like ok cool nice appetizer with more than one skewer. Dude came back with 1 skewer with 5 shrimp. These mofos charged me the menu price of $15 for 5 shrimp!!! Im like ok where's the other skewer since it said (skewers) (more than 1). He said u know your right but I can't do anything about it. "It's a typo but we have yet to fix it he said "Told his manager and she said "oh well". Hahha what a joke this place is along with the "management". Won't be coming back to this shit hole. Ur wrong but don't take care of ur patrons??? Gtfo. Will be telling everyone about this place and not to come here cuz of the bad business behind it. DO NOT EAT HERE DO NOT DRINK HERE. Go down the street for some real business. Last drink I ever down at this place!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I've been coming here for a few months now. The service is awesome! The ambiance is great- tv's, jukebox, and best of all the food! Dani and Nikki, are great bartenders. Highly recommend this establishment. read more

We've been coming here pretty much since they opened and today was the first time we've been treated kinda shabby. We come in for a late dinner and asked the server if we could play music on the"juke box", she said yes. 30 minutes after putting cash in and still not hearing our requested music, the DJ for the night began his set. Which was fine, but when we asked for a refund of the $5 deposited into the jukebox since we wouldn't hear our selections, our server came back to our table with the money out of her own pocket. She said the manager for the night had left the building and someone at the bar informed her that a refund could not be given by them because "eventually" our selections would be heard after the DJ's 4 HOUR SET WAS DONE! The fact she felt she had to that says alot about her as a decent person, we all agreed that was not okay with us and as a result you see this review. read more

They have a great food menu but if you're there on a Friday and just want to have some cocktails while the DJ is jamming... you would have to wait for a while to get your drink. The bartenders are working hard to serve you but not enough bartenders to help everyone. Hopefully they will resolve this issue read more

Nice place inside. Service is horrible. They don't clean up tables. The bus boy came by and picked up one plate and left the other 5 dirty plates, which stayed on the table the whole time. Took about an hour to bring the food, waited about 10 minutes for utensils. Now waiting for ketchup. read more

Everytime we eat here it's an adventure. We grew up with this originally it was on 95th street. We first went here when they had opened. It was tough because they had some real growing pains with there food. The Brisket was one of them it was smoked way to long. The Mac and cheese side was in terrible need to go back to the drawing board and service in general wasn't the greatest. We figure it should be good with the original branding iron name. Not a chance because i felt everytime I ate there I was a tester of the food and service. We went there a few months ago. They changed the breading on the fish and chips. The fish was the old beer batter which we actually liked. But some how someone decided that it go a panko batter and we definitely didn't cate for knowing it was one item on there menu that we liked. Also the Diet Pepsi I had ordered wasn't Diet Pepsi. Overall after two years there it's definitely still going through growing pains. I think it could be very good once they fix several things. But how many people feel the same way and are like buyer beware. I know I don't care to eat at a place that I'm afraid of what the actual on tray may look or taste right. read more

DO NOT patronize this place! They are trying to use the name to capitalize on the original place. This place is horrible. Don't go near it if u have a pacemaker because the microwaves are working overtime here. Got a combination-pulled pork and bbq chicken. Bbq chicken was a boneless chicken breast??? Was dry and hard. Clearly cooked ahead and microwaved. Pork the same way. Now I know why our dinner was ready in about 7 minutes. Nothing fresh. I could go on, but trust me, stay away. The name is confusing but it is truly nothing like the branding iron. Bridgeview should be embarrassed to have this restaurant in the community. Let the waitress know. She could care less. Another reason to stay away. read more

Awesome food, great atmosphere, service is above par! Fantastic dining experience!!

Went there for lunch, only 2 waitresses were wearing masks, and staff and customers walking all over the restaurant coughing, yelling and talking without masks. I mentioned this to the manager, and she said it wasn't law to make customers wear masks. At this point, we had waited 45 mins for a steak sandwich and hamburger, so we left. This was a childhood staple for me, and I was very excited to see it open again. Unfortunately, I won't be back. read more

We stopped up in had ribs, brisket, and wings. All were very good but the wings were amazing. The server was friendly and the service was top notch. The free doughnut holes were awesome and a nice touch. I will definitely be back to try other menu items. read more

I just drove a half hour and stopped in at 1pm in December 23rd to pickup gift cards for a Christmas Gift. I walked in, there was a poster displayed "get your gift cards!" So I walked up to the bar to grab a few. The bartender and waitress looked at me in a panic and said there isn't a manager there and they are unable to sell them. UNREAL! read more

Service is always top notch. Great place for food and a beer. But, if you care about your hearing don't come on Wednesday night. There's a piano duo that plays every week and it's unbearably loud. Impossible to have a conversation with someone next to you. read more

Service was ok not great, food was T E R R I B L E. place was not clean at all. don't waste your time coming here.

Place has really good food. I had the chicken pot pie with Mac and cheese as the side. Seems like a nice atmosphere for getting great food with a relaxing feel. read more

I went for lunch with my mother and a friend. I ordered a 3 meat sampler with brisket, pulled pork and ribs. Mom ordered brisket dinner. My friend also had a 3 piece sampler with ribs, chicken and brisket. We got our food and everything was cool. Barely even warm. They say their brisket is smoked for 12 hours. I have never seen a smoked brisket without a smoke ring around it. Not only that it looked like it was cooked in an oven. Sliced along the grain, not against it. Put into a pan and heated up as needed. When I told the waitress, she took all the plates, including the sides to the kitchen. When she returned, the food was still barely warm. The waitress said they had the same problem last week. Like nobody turned the stove on! I am more than willing to give a place a second chance. But not here! The waitress was obviously upset with the kitchen. She made mention to the manager. Who by the way never came to our table to explain anything. So we decided to leave. Which we did! I will not go back to this place! So unprofessional in many ways. The only high note was the doughnut holes were fresh out of the fryer and tasty. So my advice to the manager is get a real bbq chef. And do not let the fry cook try and cook full time. read more

The wait staff was attentive. The boneless wings were very dry. The brisket was chewy and dry. The steak was also dried out. The Stella beer was flat and informed staff. Not replaced or comped. We actually went to try the ribs and they were sold out at 8pm. The food flavor was mediocre at best. Don't waste your time here. read more

The only reason I gave this place 2 stars is because the server was attentive. The food was just ok, but it came out cold. We ordered a brisket & pulled pork with 2 sides; both plates were cold. The panini & fries were fresh & hot. I let the server know & she called the manager. The manager didn't charge us for my plate. Will not be coming back for cold & subpar food. read more

We live in the neighborhood and had been wanting to check this place out. The restaurant was nice, staff was friendly but those were the main good things. I asked for the honey mustard vinaigrette for my salad. I could not eat it, there was no honey at all. I told the waitress and she took it back and gave me a new salad. She said her boss tasted it and I was right. Guess they make it in house but someone didn't add the honey. We ordered the branding iron sampler with chicken and baby back ribs and my boyfriend ordered the St. Louis ribs with the brisket. They swapped our ribs. The chicken was super dry and so we're the St. Louis ribs. I ordered the cool as a cucumber drink. Thought it was a good price but the drink tasted like water down cucumber lemonade. When we got the receipt there were two prices... One for cash and one for credit. Wish I would've known before we went. read more

My gf and I visited this place about two weeks ago. All in all we liked it, as the food was good and presentable. Ribs were nice and tender, chicken was nicely coated but a tad bit dry. Cole slaw was great as were the fries. They were out of several beers and i settled for a Modelo. My gf had wine. Why 4 stars instead of 5? The server kept approaching our table w her face mask on her chin. We get it, it sucks but we expect your business to prioritize customer safety. Otherwise she was nice and attentive. We're trying our this place once again this week and I'll update my review then to advise on consistency or lack of. read more

Food was horrible. Had a grilled cheese and the cheese wasn't melted. Shrimp skewers were cold and chewy. Buffalo wrap was like drinking Franks Red Hot out of the bottle. Even the coleslaw smelled funky. They ran out of the pot roast sandwiches and bacon. Waitress said they ran out of ribs over the weekend. The only thing good was the 4 tiny donut holes they give you when you sit down. read more

The food was great cheese burger was huge and great Sam our waitress had excellent customer service we will return ! Love the outdoors dinner! read more

Nice place with a good atmosphere. The pot roast sandwich was great, the brisket was good but a little dry. Overall the food was good . We sat at the bar and the bartender was not very good. Heather needs to do a better job behind the bar to get a better review. With good food you need good service. read more

Greatest place to have food Service is amazing. Great staff. Will come again. Also Alyssa specifically took great care of us and is so sweet! read more

Service is terrible here and was not even crowded. Waited 20 mins just to get a bucket of beer with 2 other people. Food is good, but service would make me not come back here. read more

Just got home from the Branding Iron after having dinner with the wife and some friends. The food was good and the staff friendly and attentive. I had the ribs, fall off the bone tender and moist, the rest of our party had burgers which all enjoyed. Definitely will be going back! read more

Was there on the 7th of oct food ok but wait staff was worst ive ever had . Waited 20 min for our check and had to get the girl who seats people to find our waitress . as i said food ok but could be better. bbq chx is jusy a chx breast with bbq sauce read more

The food was pretty good they always have an awesome drink special going on definitely recommend the salmon bites. Oh yeah and the stake bite it's very clean and friendly service read more

Went here first time to celebrate friends birthday, so we were a large group. I have to say wasn't happy with snotty attitude of hostess who greeted me to the table but thank goodness for Mary, our awesome waitress. She was so friendly and accommodating especially with having to deal with large group she even gave us separate checks which made paying bill so much nicer. Great beer n drink selection, food was good. I would definitely return. read more