This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...

I went here for a brake inspection on my high mileage vehicle. I was prepared for the news that I…read moreneeded a complete brake job, front and rear. Instead I was told my brakes were fine and that the fluid was also. This was a great surprise. I really appreciated the great customer service and totally honest evaluation. I will be back here for work I would have otherwise taken to the dealer. Highly recommended.

Highly recommend getting your car serviced here if you are in the South Phoenix area. Service was…read morequick & will be a returning customer! I originally went in with a list of services the dealership insisted were needed on my car, but after inspection at Brake Masters found out a lot of those were unnecessary and my car was in way better condition than expected. The customer service from Loc was the cherry on top for me. As a young woman, getting your car serviced can be intimidating and not a good experience, but I felt welcomed and was spoken to like a human. I very much appreciated the honesty which ultimately saved me a lot of money!

I will definitely keep coming back to this location! Robert assisted me and was AMAZING!!! He was…read moreextremely knowledgeable while providing exceptional customer service. He was so friendly and made the whole experience easy and comfortable. It's clear this place truly values their customers everyone here is honest and just genuinely kind. Ethan and Sydney also helped with the oil change and did a great job as well. The whole team made the visit a positive experience. If you want great service and people who actually care about their customers, everyone should come to this location! Forever customers Clarissa and Booker

Sydney, Robert & Ethan are fantastic and efficient! Sydney…read morewas kind to explain and show the parts that needed to be changed. Robert did a fantastic job under the hood and Ethan did a fantastic job under the car and skid plate area. Will definitely be coming back. Highly recommend!

Five-Star Review for Allstate Transmission…read more Allstate Transmission is exactly what you hope to find in an auto repair shop--family-owned, honest, and fair. We have an early-2000s Ford Thunderbird, a very special vehicle that has been in our family for years. We initially brought it to a large corporate repair shop in Cave Creek and were quoted $3,500-$4,500 for transmission work. That estimate didn't sit right. After doing extensive online research, I reached out to Allstate Transmission and spoke directly with Nicole, an owner. She clearly explained the inspection and repair process, set realistic expectations, and even walked me through a worst-case scenario that came in at just under $2,000. We transported the car to Allstate and were extremely pleased with the transparency of the estimate process and the consistent communication throughout the transmission rebuild. The transmission carries a 12-month / 12,000-mile warranty, and when we picked up the car, it shifted and ran like new--no leaks, no issues. After living in Arizona for two years, it's incredibly reassuring to finally have a shop we can truly trust with our vehicles. Integrity, common sense, and quality workmanship--thank you, Nicole. You run a great shop, and Allstate Transmission comes highly recommended.

I had a terrible experience with AllState Transmission and would not recommend their services. I…read morewas charged extra for storage fees on my car, but when I picked it up, the part they supposedly fixed was still not working properly and my transaxle sign popped up before I even made the car home. When I brought this up, Nicole was extremely unprofessional and told me I was "lucky" they would even fix it without charging me more for the new parts they had to replace on my transmission--despite the fact that the part had failed and should have been properly repaired in the first place. To make matters worse, when I asked for an invoice showing the corrected repairs, they refused to provide one, leaving me without proper documentation for my records. This is completely unacceptable. I paid for a service that was not done correctly, was overcharged, and was then denied basic proof of what was (or wasn't) fixed. I asked for a refund or even a partial refund on the storage fees considering I was charged more than what I was told and for the car having not been completed correctly in the timeline under which I was informed and billed for. Had to leave work multiple times for their mistake but was told I was lucky to have a fixed car, which I am, but some good customer service would have been nice too. I would strongly advise others to take their business elsewhere. A reputable shop should stand by their work, treat customers with respect, and provide clear and accurate invoices. And customer satisfaction is supposedly their 100% priority but Unfortunately, that was not my experience here.

They are very rude and also way overcharged over the quoted price. I had to bring my car back over…read morea dozen times in less than 6 months. And then they told me to just get lost despite still having 6 months left on my warranty. Do not deal with Rafael because he is a con man. Also if you check the news they had a fire a while back where multiple cars were destroyed and they never actually had insurance.

We have used Harold's for many years and with various cars we've owned. They've always been able…read moreto fix anything and everything, even things other shops couldn't. They are honest and pricing is more then fair. The only set back is, time. They are always super busy, because they do such great work! Other then that, top notch business ran by Rafael and his wife, Wendy. Her dad would be proud. He passed several years ago and these two have kept the business going in his honor. Highly recommend.

my brakes were squeaking like crazy and they fixed it in under an hour, price was fair and they…read moredidn't try to sell me a bunch of extra crap

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

I had Freddy come help me fix my door issue on duramax truck didn't even charge he came out a 2nd…read moreday just like he said he would to help me change out my front shocks. He does what he says when he says, and if ever a change he communicates with me and when we re schedule he always shows up, unlike a lot of theses other mobile mechanics on this mountain.

Freddie is very great at his mechanic skills he is very reliable trust worthy and good at what he…read moredoes I would highly recommend him for all your auto problems give him a try on your car or truck today

HORRRIBLE I MEAN HORRIBLE EXPERIENCE, stole my husbands keys, and hasn't returned our…read moretransmission!! keep my money. But I need my transmission and I need my keys!!!

Tony is a man of his word and does a great job! He fixed my 2004 Buick transmission and it's…read moreworking great! Thanks Tony for being a true professional! Joe C. Phoenix, AZ

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you