Took my 2005 Jeep Grand Cherokee into them after being told on a visit where my friend took his car to them that it would be just under $200 to change the Transmission Fluid, Front & Rear differential, and Transfer Case. (Friend was happy with his service, so I figured I would go there). Seeing as I live down in Springs but was going to be up there for the night on Tuesday I called them Monday to make sure I could drop it off and get an exact price as the Gentlemen before had advised me to do. I call and after telling them what my vehicle is, what I want done they put me on hold to get a quote together. The man comes back and says Alignment, Trans, Front & rear Diffs plus Transfer case be $325 before tax...I questioned this only because not knowing what the Alignment cost (added to this vs. the first time I talked to them). I end up saying okay. Tuesday I take the vehicle up to them at the agreed time. I tell them I am there for the fluids, they say; "For the Alignment?", I say yes but also for the trans, front & rear diffs and the transfer case...guy says "oh". He then goes on how they will write it up for the alignment $60.00 but will have to see what the cost will be for the other things. I question this as they already quoted me $325 before tax. He insisted they needed the vehicle for a firm quote. So what was that on the Phone a number pulled out of ones butt? They knew it was a Hemi, they knew it needed the special additives because I been telling them that from the start and they assured me they knew that. But some strange reason they want the vehicle for the quote...hmmm I was not born last week I been to many mechanics so far in my life and they typically say okay it be this much...funny how other places can give you a firm quote but these jokers can not. So I leave the vehicle there, takes them 2 hours to call me. In fact I even call them because I assumed maybe my cell missed the call or something. It's been a long time considering they acted like they have it RIGHT in. They tell me when I call that its in doing the alignment. Okay, so how much longer I asked and do you know the cost for the fluid changes yet? No sir, we need to move it to the next bay to get that information (huh, I never had that done before anywhere else). I do question that by saying, "so you can not tell me what the actual cost is going to be?" I'm just told they call me with a price. They do call me later, guys says with alignment it be $495...huh!!! You went up from $325 to $495!!!! The sloppy excuse I got was, "well we had no idea on the amount of fluids needed before you got it in here. We needed to look it up by VIN (well why did you not ask me for that information!!!) Funny but I already knew it took 4 quarts between the front & Rear diffs, 2-3 quarts for the transfer case, and 2.5oz of additive in the front with 4oz in the rear, and 1 Gallon of transmission fluid (If that). Needless to say I told Jake I be in to get the vehicle and pay for the alignment. I did mention if they honored the $325 they have my business but because they changed the quote around it was not cool and I just want to get the vehicle. He did not know how long it be till done...really even at the dealer it only takes 30 minutes to do an alignment if that. They do call 15 minutes later and say its done. So I run up and get the vehicle. I pay for the alignment and make sure to use a coupon ($10 off), so it was $50. I make sure to ask Jake again WHY did he jack the quote around. He makes it sound like I FORCED him to give me a quote on the phone (hmmm was very willing to give me a quote), I tell him that is what I was TOLD to do by the last guy I talked to when I was there with my FRIEND. He then acts like they NEED the vehicle in a bay to know the fluids. Jake seems to want me out of there and does not seem apologetic...he does mention sorry for the mis-communication but addressed it like it was on my end. Dude, I work on my own vehicles I was being lazy I'm not sure how much more information I could give you (if you needed the VIN for a good quote why not ask me for it???). After I left I decided to go to the dealer to check out fluids. Yep, Mopar fluids are expensive...but heck going to do it myself...why not do it right. Guy was so friendly att he dealer he told me I could save big $$$$ by getting the 4 quarts of 75-140 at an autoparts store which I did to save even more money. Good thing I went to the Jeep Dealer, guy inform me my transfer case DOES take a different type of fluid vs the transmission. I tell them Brakes Plus said it was the same, he said "it would be but your have the 245 and NEED this fluid which is NOT the same as the Transmission. He said if I had one of the other units then YES it be the same. So Brakes Plus was about to use the WRONG fluid for my transfer case....man did I avoid a bombshell. They get two stars....because the alignment does seem done correctly so far. Otherwise its a One star place. read more

Hands down the BEST place to take your vehicle! Over the past four years, I have taken three vehicles to Brakes Plus on Evans. Kent and his team of professionals treat me like family. In addition to repairing and maintaining the brakes on my car, they have also worked on the transmission, water cooling system, axles etc. In every instance, they have exceeded my expectations. In addition to their excellent quality of work and customer service, I really appreciate how they talk to me about things to watch for in the future and when money is tight, they help me prioritize which repairs need to be done now and which repairs can wait. They have never pressured me or tried to recommend repairs that were not needed. I will never take my car anywhere else other than this Brakes Plus location! read more

Best customer service in Denver! I have spent thousands and countless hours looking for the right mechanic in Denver and finally I have found them! After getting ripped off at places like Monaco Tire and Auto and other places, I decided to give Brakes Plus a try and I'm glad I did. With easy financing and fair prices available, it felt like they were there to help, not just make money from me. My experience with GM Kent and his service advisors Adam and Roger has been phenomenal. They helped me through some tough times with a previous lemon and on with a new problem car. Customer service is obviously a priority with this crew! read more

What can I say - I had a great experience. These guys specialize in brakes and that's what I needed for my Cayenne Turbo. I knew the job wasn't going to be cheap based on my research. Adam called and walked me through what they had found. It was what I expected. They also pointed out another problem that they also fixed. They got both jobs done same day and for the price quoted. Bryce emphasized that customer satisfaction was important to them. I felt comfortable when I left that these guys had taken care of my car. Thanks guys. read more

I was a customer for a different repair shop I came across the customer service manager Alex I visited his shop and discuss what my ram truck 1500 needed he was very professional and he explained to me exactly what it needed to be repaired service was fast courteous and professional most of all prices are very affordable was so pleased the next I brought my other car to get some work done I will recommend this shop to everyone that I know and they are people you can trust read more

THESE GUYS ARE THE BEST!!! They fixed everything that went bad on my 95' Chrysler Lebaron Convertible for a GREAT price and it has been driving like a dream ever since! My grandpa told them he was having them fix it up for me as a gift and they made sure they did a wonderful job and THAT is why they're the only place we'll bring our cars to! If you're looking for a honest, reliable shop to bring your car to, this is the place to go!! Thanks Bryce and staff!! read more

Brakes Plus on Evans has been such a blessing to our family. Kent, Mason, Graham and the whole gang never fail to impress. They consistently provide amazing service for our vehicles. Their prices are fair and their work is honest and well done. Most recently, they did amazing work on my car. Everything seemed to go wrong but they took it in stride, made the necessary repairs, and charged me fairly. I will forever get my work done at Brakes Plus. read more

Can I leave them more stars? Not only was my appointment quick and painless, but the guys at this Brakes Plus location were knowledgeable, provided great customer service, and made me laugh the entire two hours I was there. Adam saved me $50 on my brake job and proceeded to make an awesome recommendation for tires. These guys go above and beyond, not only will I recommend them to everyone, I won't be taking my car to be repaired anywhere else! read more

This place is great! I thought something was wrong with my car's air conditioner and I needed a oil change. They informed me that there is nothing wrong with my air conditioner and I did not need an oil change for another 2000 miles. They could have easily ripped me off and I would not have known. It is great to see honesty in an auto place. I will continue to give them my business. read more

Kent is the man. I've been going here for this and that for years. Guys are always honest. Quick service you can trust. Kent and his team will go above and beyond to make you feel comfortable no matter what you need from brakes, to oil change, to random car issue like I had this morning. They were busy but fit me in while I waited on a Saturday no less. Thanks fellas. read more

My front driver's wheel well had pulled away from the body and was rubbing on my tire. Discount Tire wasn't able to do anything for me but I brought it in to Brakes Plus and Bree fixed it and had me on my way in 10 minutes. She was great and Brakes Plus had always taken great care of my car. read more

Kent, Bryce and Adam have treated us so well. We are a family of Lexus owners ( over 15 years of ownership) and we choose to do repairs at Brakes Plus Denver because of their expertise, workmanship and impeccable customer service. We trust their opinion and work. Customers for Life! read more

I was in town visiting family and had a problem with my brakes. I stopped in at Brakes Plus and was greeted by Nick. He checked out my car and explained the problem to me in an informative way. They got my car in and got me back on the road in no time! Definitely recommend! read more

What an amazing experience! The staff are extremely helpful, personable and knowledgeable. They turned a quick stop for a front end alignment to needing shocks and struts into a good experience (hard to do!) I felt like a special guest. Thanks guys! I'll be back. read more

This Brakes Plus location is the absolute best in the Denver Metro area. I have been here many times and have always received tremendous service. I would highly recommend this location to anyone looking for reliable service without any nonsense. read more

Absolutely great service. These guys will go above and beyond to make sure you are taken care of and your issue resolved, as well as help you find money-saving rebates and deals to fit your situation. Very classy service with a smile. read more

Honest people and quality work. I highly recommend Kent and his team. From the time that you walk in there they treat you like you would want to be treated. They talk to you before they do any additional work and give you options. read more

These guys are the best! They're professional, fast and reasonably priced. They also said they could match a bid from another shop so you know you're getting the best price with reliable service. read more

Adam K and Jason truly saved my day! Two very nice guys who jumped to help me as soon as I walked in the building . Everyone else at the front desk was incredibly resourceful and kind as well read more