I burned a hole in my pressure washer hose by letting it come in contact with the muffler. Before…read morestopping at Home Depot to purchase a replacement hose for ~$40, I first stopped into Pacific Rubber. The counter person crimped on a new hose fitting to bypass the damaged area in minutes and I was out the door for only $10.61 for the fitting. These people clearly understand customer service!

These guys know hydraulic fittings and hoses. We've been using them for twelve years and never had…read morean issue with the products they sell or their custom services.

I rented a Bobcat Skid Steer to move 12 yards of loam from my driveway to backyard and prep for a…read moresidewalk. The rental process was easy over the phone and the boys in the yard grabbed the appropriate trailer and loaded it up. Price was 1/3 less of other rental places. The site looks like an equipment yard and facilities are modest at best but it keeps overhead low.

Have what need everytime.. We're a 24-7 ER company and if i need a piece of equipment late night…read more its a phone call away.. Thax Guys, Eric- NorthWest Hazmat

Their phones weren't working when I went in to pick up my saw I had serviced but their familiarity…read morewith chain saws and quality of work is great. It's obvious they service all the local loggers and are a serious stihl shop. It's great they are local and they will see my saws and other equipment again.

My sincerest thanks to Steven and Sierra at Horner's out in cottage Grove.my sincerest thanks to…read moreSteven and Sierra at Horners ( A Stihl and Husqvarna factory authorized dealer) What a wonderful place to get your small engine, edgers weedeaters, chainsaws parts, and much more. Were many think that Horner's just caters to the logging industry it doesn't. Many folks come there for their home small engine devices for new purchases, repairs plus parts. Every time I go in there, I am met with friendly folks with a true small town attitude about them. I have the opportunity to go in there today and Steven fixed my chainsaw for me and saved me the trouble ! I am most grateful to him for that! what great folks they are. Larry Horner, you have raised a great son. you should be proud of him! If you need chainsaws, weedeaters, heavy duty, work, clothes, and any and all accessories do consider Horner's! It is not a long of a trip from Eugene and you'll be most happy with their service and their caring for you as a customer. Thank you, Steven and Sierra! See you again soon!

My law tractor was missing the hex nut that holds one of the blade on. Owner gave it to me at no…read morecharge. Greatly appreciated.

Bob took care of me in record time! I am definitely going to be a return customer! Got the bolt…read morebusted loose and changed my blade and had me back in the yard mowing. Thanks Bob!

A hardware store down in the hood? Yes, please!…read more There aren't many independent hardware stores left, and even fewer in our community. Throw in the convenient location, and this place almost has to be a winner. Prices are about what you would expect, a bargain given the atmosphere and personalized customer service compared to large stores, and cheaper than Jerry's on many things. This place and True Value on Willamette are the only local hardware stores I actually enjoy going to. Chances are you will too.

Excellent Customer Service, highly recommend. Great group of people that give great advise and they…read morehave a good selection of items to choose from.

I had never heard of this business until last week. I know I've seen the building a million times,…read morebut honestly never paid an ounce of attention to what it was. It was simply another building to me. Now that I know what it is, I will absolutely go back. I had called Springfield Rentals because I needed longer bolts than what they had given me for a piece of equipment. I had no problem buying them, but I needed to know where to get them. Finding the right size was extremely difficult before I went to Springfield Rentals, trust me. Tim, at Springfield Rentals told me to come here. He gave me directions here. Told me to pull into the parking lot for Joey's Pizza and I would run straight into the building. Awesome. I immediately knew where I was going based on that. Because that's the only time I ever noticed this business, was when I was going to Joey's Pizza. My friend Coco and I went in, and were immediately greeted by the employee working. I didn't get his name, and I wish I did. I told him I was sent there by the guys at Springfield Rentals, and I was supposed to be the biggest pain in his ass he'd seen all day. The guy working just laughed and proceeded to help us. I gave him the bolts we had, and told him I needed longer ones. He was more than helpful, entertaining, and knowledgeable about what we needed when we explained it to him. Within just a few moments, I'm talking two minutes at most, he had 4 sets of longer bolts sitting in front of me. Giving me plenty of options to choose from. Obviously they have a pretty decent stock on-hand, which kind of surprised me, given this looks like a pretty small place when you're inside. We picked two, just so we had options, as we really weren't sure exactly how long they needed to be. Prices were cheap, I think. It was a whole $1 for 4 bolts. I honestly don't go buying bolts or comparison shopping when I need them, so I presume it's cheap, but have nothing to compare it to, to be sure. I'm of the mind, I just spent $1, so even if they don't work, I really don't care, as I'm not out tons of money. Would I return? Absolutely! It's a great local business (my favorite kind of business to get behind) who is obviously being supported by another down the street. Having received excellent customer service from both makes it that much better, as I tend to trust their opinions and recommendations that much more. I'm also glad I learned about this business, because when I need that weird, hard to find bolt or anything similar, I'm going to save myself the time and headache of trying to search it out by coming directly here. That gives me some sort of peace of mind in itself too. That I will never have to go on the wild goose chase to find something like that ever again, now that I know about this business. Review 106 of 2017.

These guys are the best in the Willamette Valley. For product and service, they kick the…read morecompetition to the curb. Thanks boys!

Top notch facility, they have been nothing but helpful to me. In addition to that I haven't even…read moreheard anyone say anything even remotely off putting about them . I can only hope that TTS remains for years to come.

Left my tractor in the hands of The Tractor Store, and they did a great job taking care of many…read moreyears of neglected upkeep. I have a "new" fully functioning tractor now, and they did many little things, that I was not charged for, or I considered to make the tractor right. They did all the little things anyway and didn't charge extra. I highly recommend them as your first choice for tractor repair in the Eugene/Springfield area. Five Stars!

Great folks , I'm the one bolt at a time guy, they never treat me like the pain in the ass iam …read more Wanted to say thanks again to the young Viking counter fella. Thanks for the 5/16 allen! You can't go wrong with these guys.

Fast and friendly service. It's no wonder there were customers coming and going while I was there…read moreand I got what I needed so quickly that there is really not much else I can add.