Always sold out of items that are on sale. they issue rain checks, but never get the replacements…read morein. Waste of time even driving over there!

Always have what I need or a way to Make it work. Staff is…read moreamazing. Prices are good for this day and age, and way more friendly than the HD and the L. ( or the J) Stan and Melissa are awesome and redefine what customer service is really about. Good people. We Are blessed to have them in our town.

I do a lot of DIY projects. My projects require lumber and often screws, nuts, and bolts. I don't…read moreknow my way around a hardware store and typically have no clue what the thing is called that I'm looking for. What I appreciate the most about Cascade is that they are always willing to listen to my idea and give me their feedback for what could make it better. This morning, Jake spent 15 minutes helping me to find the necessary hardware for my project. He laughed with me and ultimately found exactly what I needed to make my project great. Thank you guys for your patience and your friendly faces.

Makes home projects fun. We buy all our project materials here. Wether it's by the five gallon…read morebucket from fill dirt to gravel or by the yards. Service is always nice and never any bull. Want to deal with knowledgeable folks and get the job done quick this is the place to shop.

They also rent UHaul car haulers. Of course it's not our town so we got lost. They stayed late…read moreand helped us. Not just with the rental, but with installation and loading our muscle car. They are awesome.

Buyers beware. The return policy here is complete garbage. If you buy something at this ACE, that's…read moreit, no returns. ACE Hardware stores can be and are independently owned franchises across the country. Each has their own operating style. Avoid this one at all cost if you can help it.

Great hardware great staff and very helpful. I think they have it all. I recommend this businessread more

A "go to" place for hardware or metal needs. The storefront looks small, but they have a large and…read morevaried inventory. Competitive prices and great service. I personally go to Hurd's Hardware to buy steel for my fabrication needs. They have a large steel inventory as well. Even for small pieces, their cutting fee is extremely reasonable. It has always been a friendly place to shop.

Hurd s rules,man.Badass old fashioned service.Hurd s rocks,doc.read more

Excellent service and very knowledgeable. Very well stocked store. Prices are fair alsoread more

We had a plumbing leak. They didn't have the exact parts however they were able to help us problem…read moresolve other options.

The help acted like they didn't want to be there. Rude, not helpful at all, gave us the wrong…read morelocation for product. A sale item box which, we came in for, included green, white and brown gutter diverters had a sale sign on it, priced at $7.99. At checkout we were told only the white and brown were on sale. Front desk did not welcome us to the store, seemed put out we didn't know layout of the store. We received a curt answer from the downstairs checkout desk. Employee walked right by us as we were looking for product. Jerry's here I come.

This store is the best. The employees know what they are talking about, are willing to take the…read moretime to be helpful, and the stock is comprehensive. I particularly like their selection of nuts and bolts, sold by the piece not by the box, so you can buy only what you need. They have helped me troubleshoot a problem more than once.

Great new livestock and garden store in Thurston area in Springfield. I'm a new chicken farmer and…read moreI will really appreciate having this store so close!

This visit was during the covid-19 pandemic…read more Brenda helped us find a bulb that will warm one of our bays that can plug in to a regular outlet. We've been here numerous times since then and have found almost everything we've needed and even things we didn't know we needed. The store is clean, well organized and the staff follows covid protocols well! I feel comfortable running in to get the items we need. It's a great local hardware!

The two brothers who work inside this place are rude, short spoken, aggressive, and will sell you…read morethe wrong stuff on purpose, then when you bring it back, they give you trouble. They have no idea about car parts, they have sold me the wrong auto part enough times that I will NEVER GO BACK! They are on their cell phones rather than helping customers, and when they do, they are short, unknowledgeable, and gouge people at every chance.

I have found that Chris and Mo, the two people who work at the store to be very helpful and…read morefriendly. However the two brothers appear to not really care about the experience their customers are having. I try to support local independent businesses but this one does not inspire me to continue to shop there. When I asked one of the brothers about ordering an item it felt like I was asking them to pull out all their teeth. I don't know why there was such resistance, especially since they had ordered the item previously. These two brothers need to wise up -- they are a drastic contrast to Mike Dickey's friendly, knowledgeable and helpful service.