We have always been helped with our various projects over the past 40 years From rewriting a lamp,…read morefinding the right tool to fixing up a scratched door Robin has helped us a few times and he goes above and beyond to listen to our project and help us find a solution

Love having a local hardware store in south Eugene. The people are always helpful and I appreciate…read morethat they still sell screw, nuts, bolts, and washers from bins. Their selections is quite good as well. So why the three stars? The restrooms are really quite poorly maintained. The outside of the store is completely covered in spider webs. Just kind of gross. A bit of attention to detail goes a long way.

This store is has great prices. Often, they are cheaper than Home Depot or Lowe's. The staff is…read morefriendly and knows both auto parts and hardware. They give the same service when you need one small auto part or household item as bigger items. They machine brake rotors, sell most auto chemicals. They sell individual auto bulbs for as little as $1.00. They have more inventory than expected.

Needed a smoke detector. Could not locate in this maze of a store. Asked for help and was pointed…read moreto a different room on the wall. Still could not find them. Decided to just leave and go to Jerry's. When I entered, Jerry, I was immediately greeted and directed to the proper location for what I needed. I honestly expected a lot more from an Ace Hardware. I usually expect to pay a slightly higher price, but I'm gonna get superior service and they're gonna have what I need. I was very disappointed.

For the past 2 years I've been here almost weekly. Sometimes several times a day. I have always…read morereceived amazing service. Most of them know me by name. Simon is so knowledgeable, kind & always offering different options for my projects. One day my knee was acting up & I believe it was ryan that shared a recipe for inflammation that has helped tremendously. Great team of knowledge people, great products and I don't have to drive to eugene!

I really don't even need to write this review. You already know that your neighborhood independent…read moredowntown hardware store is just damn awesome. Just awesome. You need something? They have it. You could go to a national chain store where the lackeys, er, uh, employees don't have a clue. You might find what you're looking for. You won't pay any less. Or, you could go to Robnetts, and if you don't immediately see what you need, one of the staff will take you right to it. Have an odd fastener? They have it in stock. They can even tell you exactly what it is before you go looking. My only dig was one time I needed a bolt for some furniture. They had one that fit, but it was a bolt with a hex head that takes a standard wrench rather than flush top that uses an allen wrench. Guess what? My chair still works! Not too long ago I needed an odd light bulb. I wanted to get an LED version. They had exactly what I needed, and I paid less than what I would have paid had I ordered online. Another time I was looking for some oddball light bulbs for a friend. They had the EXACT match, both in halogen and LED. I got the LED. Sweet. Just recently, I needed an odd sized allen wrench. I have so many of them, and I have a few sets. I didn't need a whole set, just one wrench. Eighty-nine cents and two minutes later it was in my pocket and I was on my way with a smile. Thank you Robnett's.

Always buy local. Been in business since the pyramids. Very knowledgeable and friendly staff…read more Highly recommended. Plus they've got nice old wooden floors that squeak with every foot fall. Love it.

The only issue I have is their Do it Best website doesn't work worth a darn. The search function is…read moreworthless. It usually returns "no results found" no matter what you type in. I was trying to locate if they had any 10 ft. Furring Strips. I typed it with quotes, no quotes you name it and would only get "no results found"....If I click on just "lumber boards" it gives you one result for ALL lumber, but then after many many screens of searching I was finally able to individually look through every piece of lumber they have available and found 500 some options and no way to narrow it down. Why would I spend 15- 20 minutes on your website trying to check the availability of a product when I can drive a 5 minute longer distance to Home Depot in Salem and I only needed 1 minute on their website to find my product? For me time is money and I don't have time to play "Where's Waldo" on Cascade's website.

Always sold out of items that are on sale. they issue rain checks, but never get the replacements…read morein. Waste of time even driving over there!

I do a lot of DIY projects. My projects require lumber and often screws, nuts, and bolts. I don't…read moreknow my way around a hardware store and typically have no clue what the thing is called that I'm looking for. What I appreciate the most about Cascade is that they are always willing to listen to my idea and give me their feedback for what could make it better. This morning, Jake spent 15 minutes helping me to find the necessary hardware for my project. He laughed with me and ultimately found exactly what I needed to make my project great. Thank you guys for your patience and your friendly faces.

Makes home projects fun. We buy all our project materials here. Wether it's by the five gallon…read morebucket from fill dirt to gravel or by the yards. Service is always nice and never any bull. Want to deal with knowledgeable folks and get the job done quick this is the place to shop.

They also rent UHaul car haulers. Of course it's not our town so we got lost. They stayed late…read moreand helped us. Not just with the rental, but with installation and loading our muscle car. They are awesome.