This is our second hot tub from Hit Springs Spas of Eugene. Our first tub lasted 30 years (!). Very…read morehappy with quality products and service.

I just want to thank Scott and his staff for always giving the best customer care ever. Especially…read morethank you to Adam for patiently answering my endless questions over the months. And thank you Scott and your assistant in moving my hot tub...again! It's been almost 7 weeks since it's been out of commission and tonight I'm enjoying my spa. Some people buy exercise EqUipment and never use it and I would guess some people do that with hot tubs too. I use my hot tub three or four times a week. I'm eternally grateful for all their help over the past 2.5 years. Thank you. Thank you. Thank you. I just hope I start using my exercise equipment now!! Laura Kesten

Let me take you back because this right here might've been one of the coolest, most unexpected…read morenights of my life. So I roll up to Onsen Hourly Hot Tub & Sauna Rentals like a man who's got it all figured out swimsuit on, towel in hand, probably standing there like I'm about to give a safety briefing. I open that door... and instantly realize I am wildly overdressed for the occasion. Steam hanging in the air, candles flickering like we're in some low-budget romance film, and not a single person concerned with formalities. Just laughter, music, and that free-spirited, slightly janky charm of 30 years ago when nobody cared if things matched they just cared if it felt right. And those girls? Oh, they clocked me immediately. You could see it in their faces half amusement, half "we're about to fix this situation." There's some playful teasing, a little splashing, and next thing you know, I'm being coaxed into the tub like it's some kind of initiation ritual. I'm pretending to resist, holding onto what little dignity I had left, but let's be honest that ship had already sailed the second I walked in dressed like a lifeguard at a party that clearly didn't need one. Before long, it turns into full-blown chaos in the best way. People laughing, trying to pull me into the water, glow sticks getting tossed in like we accidentally invented a neon hot tub rave, candles lining the edges, and yeah someone passes around a little herb like it's part of the ceremony. It wasn't fancy, it wasn't polished heck, it was a little rough around the edges but that's what made it perfect. It felt real. Like one of those nights you couldn't plan if you tried. And somewhere in all that between the laughter, the steam, and me finally giving in and joining the madness I remember thinking, this right here is something I'm never gonna forget. Not because it was wild, but because it was genuine. Pure, unfiltered fun with zero pretense. What blows my mind is coming back all these years later... and realizing you can still tap into that same energy. Maybe you're a little older, maybe a little wiser (debatable), but the spirit of the place is still there. The hot water, the open air, the freedom to unwind your own way responsibly, of course but still with that same spark that made it special in the first place. Some places change. Some places lose their magic. This one? Still got it.

We love Onsen! So relaxing and great staff. The spa area is always clean when we arrive and the…read morerates are very reasonable. We always look forward to a visit.

Alright...it's been 2.5 months since the installation of our sauna and now ready to tell others on…read morethe ledge about pulling the trigger. Always been active, have own home gym and hot tub already, been wanting a sauna for years but didn't really have the room for any type of inside sauna. So my wife and I would always venture to sauna places on vacations (Archmedies Banya in SF, HAVN in Victoria BC, Connect Wellness Vancouver) and we're even using ONSEN in Eugene 2-3 times a week at 40 bucks a pop. Wife and I ventured out west 11th to Cedar Works to take a look. Walk in and see the Northstar traditional steam 5x7 outdoor steam sauna. Price somewhere around $15,000 delivered and installed (minus electrician cost). The inside design was perfect for us, top bench long enough for me (6'3") to lay down with room to spare. Staff was patient and informative leaving me with enough information to be potentially shrink my bank account by 15,000. 2-3 days pass by and I decide to try and pull the trigger. I email them asking if there was any type of left over home show discount or "bald, blue eye discount." Get a response knocking off a couple hundred using the "bald/blue eye discount" if I come down and purchase it today. Get down there quickly as to not miss the "bald/blue eye discount" and pay for it. Install in our backyard scheduled for sept 16-17th. In the couple weeks of waiting (think waiting to open Xmas presents as a kid or waiting to turn 16 to get your license, seemed like it took for freakin ever!) wife and I cleared the area and followed the advice of laying down 3 pressure treated 4x4's for the sauna to be installed on. Electrician recommended by Cedar Works contacted us and came out prior to give an estimate which was around $1700. He was great to work with and knew his job! Install day arrives, the dudes show up and do their thing and the second day while they are finished up, the electrician shows up and does his thing. All of the sudden it's done! We used it that night and every night we have been home since, sometimes multiple times a day. The sauna comes bare wood so stain is recommended to be done asap. Cedar Works recommended Cabot's timber oil and the wife went to work staining. She did an awesome job! Experience: Quality of the sauna is incredible, use is easy, especially with the app, heats up quickly, we keep it at the max temp which is 194. Daily+ use for the last 2.5 months and the sauna has performed perfectly! Cedar Works experience: Down to earth, friendly, and knowledgeable. Price was actually cheaper than I saw online for the exact same model without installation. The installation crew knew exactly what they were doing and worked fast and efficient. Electrician did quality work making the 220 line coming from the breaker box as invisible as possible . So, if you are on the fence trying to decide what kind of sauna, where it could be placed (inside or outside) you gotta pay Cedar Works a visit. I am very glad I did! It's an investment, but it's for your health and quality of life which is worth the investmen. Thanks Cedar Works! Probably have to visit you guy's again when we decide to replace our hot tub.

Good line of products, knowledgeable, friendly. They gave me advice that worked well and saved me…read moremoney.

These guys go out of their way to keep their customers happy. I had never been here until last week…read morewith my brother. I knew the business was here, but never really paid much attention to it. Mike and I stopped in so he could get a new light for his hot tub. I was surprised by the variety of merchandise they carry, spas, patio furniture, outdoor fireplaces, grills... anything you can put outside, it seemed like they had it. The employees here are super laid back and it was actually fun to sit down and chat with them. Kinda reminded me of like seeing an old friend at the store. Relaxed, lots of laughs, and nice. Not the formal, salesmen type interaction. Their level of customer service is awesome. Not only did my brother tell me about previous experiences while we were there, but I witnessed it myself as well. My brother had problems off and on with the spa he had purchased here for a while. I think he got a lemon, which even the sales clerk thought too when we were discussing it. All of the accessories gave him problems, lights, stereo, ect. Finally the salesman just returned it and got him a brand new spa. I don't know exactly what he had to do in order to make that happen, but it wasn't easy trying to make it happen. They had ran a sale on lights the previous week. My brother didn't make it in before the sale ended, but they still gave him a discount on it, even a few days after it ended. I was very impressed by how willing they were to go out of their way to keep a long-time customer happy. I don't have an immediate need for a business like this, but based on the interaction I had here, I would absolutely recommend it to everyone. The relaxed, helpful atmosphere, and level of customer service is just impressive. I wish all businesses went out of their way to take care of their customers!

My wife and I went to the fall home show and visited the Emerald Pool & Patio booth. We met Tyler,…read morewho was very helpful and informative. We ended up buying a Bull Frog spa from them. Every step of the way was exactly how we were told it would happen. The spa arrived sooner than expected which was awesome. The delivery team was AMAZING. From getting the old spa out to getting the new one in place, the delivery crew was very polite and professional. Even spent the time to go over our new spa and gave helpful advice on other important things. I would highly recommend Emerald Pool & Patio. Awesome place to do business with.

They are not affordable. I had them come out and look at my hot tub. They destroyed my hot tub and…read morethey refuse to fix it. They left the cover off my hot tub every time they've come out. I have contacted them multiple times to try to get them to finish their job and they refuse to do it.

Great value and service! From the beginning we were given plenty of selection to choose from and…read morepatience from the entire staff while we made our decision. Not only did they deliver and set up our hot tub, any time we've had a question or needed something looked at, Affordable Spa & Pool has been all over it!! They've been quick, knowledgeable and very friendly and helpful! We're so grateful to have found this jewel of a company in Springfield!

We looked at every hot tub dealer web site within a resonable distance, for delivery purposes,…read moreclose to Eugene. We visited every dealer an showroom in Eugene. Best bang for your buck, drum roll please, West Coast Hot Tubs. You get more jets, better selection moneywise, more extras, like handels, and better service. Go look and try to prove me wrong. Gregg will take care of you.

From the owner: West Coast Spas is family owned and operated. We manufacture our spas in Oregon's beautiful…read moreWillamette Valley. Our mission is to deliver high quality spas, built to order in our factory, for you. Our Eugene Hot Tub Store offers many options so you can create a unique spa tailored to your needs and tastes. The therapeutic benefits that spa owners enjoy are vast. From physical to emotional stress relief, alleviating muscle pain to relief for arthritis, a hydrotherapy spa can bring your health into focus. The following information has been assembled for informational purposes. We suggest that you speak to your doctor before beginning any new health regimen, a hydrotherapy spa from West Coast Spas may be just what you need.

Highly recommend West Coast Spa's if you're in the market for a hot tub. I began looking for tubs…read morebefore the state fair knowing dealers often have discounts around that time. I met with multiple sales reps of multiple companies and noticed a trend - very slimy, shady, used car type sales people. Prices wouldn't be posted anywhere, they'd claim everything is on massive discount, then when I said no thanks they'd throw in an extra 10% off because they liked me. The process was unclear and felt slimy. Smash cut to walking into West Coast. Immediately upon walking in the prices were posted on the wall, and they were substantially cheaper than even the great discounts other manufacturers were offering. Forrest was honest, genuine, and extremely knowledgeable about his products, maintenance, and all the questions that come along with being a first time hot tub buyer. Honestly, he was a huge breath of fresh air. I am super satisfied with my experience with west coast spas as well as the tub I got which I use every day. Thank you for making the process so easy and clear compared to other dealers in the area!

Locally made with great customer support. Forrest has been…read morevery helpful and informative. He provided instructions for our chemicals that are easy to follow and is available for questions. He helped us find the right tub for our needs and we love it! Pricing is competitive.

I have had totally great experiences with Schaefers. They were helpful with maintenance advice…read morebefore I bought a new hot tub. When I realized I needed to replace mine (along with buying a wood stove insert) Eric came to my house and spent 2 hours discussing options with the pros and cons. Sam also came out and gave me an excellent lesson on the hot tub. I decided it was definitely worth the money to purchase a new hot tub and wood stove from them as I know they will help should any issues arise. Mo is excellent to work with and was even forgiving when there was an issue with my check. I highly recommend this business!!

Schaefers Stove & Spa is a gem! Every time we're there, we are greeted with a smile and get…read moreexceptional customer service and maintenance for our jacuzzi and fireplace. We highly recommend this quality business.

I love this beautiful store! Unique items that can not be found any place else. Staff is super…read morehelpful and kind. A must to go check out if you have not.

Such lovely we'll selected items. Friendly but not obtrusive nor pushy staff. You'll be greeted by…read moretwo sweet dogs. This is THE place I get gifts that are beautiful and unique.