What a great shop! held a bit longer because they saw something they didn't like--wonderful…read morequality control! My Tesla is back to beautiful!! Thanks!!

Richard was recommended to me from an employee from Tesla dealership in Chicago. I drove it there…read moreto get an estimate of the damages I occurred in an accident. I was handed a ipad like device to enter personal info and insurance. My insurance company was contacted within a week. The overall process from start to end took 3 weeks. Their website gives you up-to-date status of the repair. I am happy with the results and will recommend them for all auto body repairs.

During the several day freeze in December my old battery died in the cold. After several calls to…read morevarious services with long time estimates and prices I could have gambled an afternoon away on in a casino, if I could have gotten there, I checked there. The price was reasonable the service was fast, no drama, all good. Excellent roadside and office help. No up-sell, no surprises.

Day one, I drop my car Freddy and his twin immediately ask if I'm interested in selling my car…read more "That's a twin turbo V8 huh" Freddy shop manager asks. Then tells me him and his twin are big BMW guys... Shop lies. Brought my car in for a t-bone passenger side only non liable accident. They have ZERO QA PROCESS. The shop called me 5x's to come get my car only to find nobody checked the work. 3rd time they damaged my car's front end. My car's original issues were solely on the passenger side. They're a preferred State Farm body shop so they have lots to lose. They even rushed the cover-up repairs for the front end damage they attempted to blame on a tow truck. Am I a spurned customer? Absolutely. But I've got objective proof. Check out my pics before you ever do business here.

This is a deceptive business. They will tow your car to their lot, not where you request them to…read moretow your car, where they will then demand that you contact your car insurance to pay exorbitant fees for the release of your vehicle. My car was towed to their lot a block away from where the car accident took place, after I was told my car will be towed to my desired destination, and held until my car insurance could come up with $7,000 for its release to a repair shop. This is a deceptive business, stay away.

No show- waited over an hour. Called and asked to get an…read moreupdate, at which point the receptionist got update and demanded a credit card or they would not show. Had they mentioned it we would have been towed.

Been going here for nearly two decades now. Amazing place run by good folk. Highly recommend it!read more

The most honest mechanics ever! They are trustworthy. I came for an oil change and they let me know…read moreright away. Showing me that my wheel bolt was loose. I am thankful for their service

I had a major blow out on the highway and was in the process of calling AAA to come change the tire…read moreand a Family Towing Co. truck pulled up behind me. I explained I was reaching out to AAA but the driver Tony said he would change my tire for me and didn't ask for anything in exchange. Within 10 minutes I was back on the road! There are good humans out there! Tony rescued me and prevented me from most likely having to wait some time for the road service to come help. Thanks Tony!!

Do not use this company for roadside assistance, I just got notified my case has been transferred…read moreto another company after an hour of waiting for these people, now I have to wait another 90 mins. No call or anything from them.

My vehicle was involved in an accident and the insurance had me bring it here. However when I got…read moremy car back it came with new damage. Fernando the guy working on my car denied anything happened and it wasn't until i had the manger pull up the photos taken when they took my car in that he told me that yes unfortunately when removing my lights etc my front bumper broke. It's been a year now and until this day they have NOT reached back out or resolved the issue. Anytime I called he was "busy or in a meeting". Very unprofessional, they lack customer service and empathy. I recommend you take photos of your car before bringing it here.

I visited Euro Collision of Rogers Park intending to get a comparative estimate for repair work and…read morewas immediately put off by the experience. The receptionist informed me, in a dismissive and unwelcoming manner, that they charge a $30 fee just to provide an estimate and that appointments are required in advance. I see now why their reviews are so low. Charging customers simply to quote repair work is extremely unusual in this industry, especially when many reputable collision shops offer estimates freely as a basic courtesy. This creates the impression that they are more interested in extracting money upfront than earning business through service and professionalism. First impressions matter, and unfortunately this interaction left me with zero confidence in their customer service or business practices. I took my vehicle elsewhere, where I was treated with respect and provided a free estimate without hesitation. I cannot recommend this shop based on my experience.

I would definitely patronize this business again! I got fast, professional, high quality service,…read moreat a very low price; and, they were genuinely kind. I found them by searching online, and I called ahead and drove in on a spare tire without an appointment. Nin and Tony were able to look at the flat tire I took out of the trunk, fix it, and put it back on my car within a half hour of my getting there. They also looked at the spare I drove in on during that time, because it was flat by the time they reinstalled the regular tire. Though the spare couldn't be repaired because of where the damage was on it, Nin referred me to a tire place he likes, and told me who to ask for by name. He also suggested I could ask that place if I can get a discount on a new spare if I trade in the old one. I don't expect to get seen so fast by a service provider, without an appointment, and then pay nothing, but that's what happened. They didn't charge me, but I gave them a tip anyway. I'm writing this 10 days after the repair, and the tire is still good as new. I'm very grateful for the service!

A great local shop with a professional staff. They let me know what needs to be done and they don't…read moregouge me. I recently bought a car and they recommended I ask the dealer to take care of needed repairs rather than charging me for the repairs in the future.

I love Euro collision on Balmoral street in Chicago. This is my second visit to this body shop in 8…read moreyears. This visit just as good as the first visit. Oscar Garcia was my rep this visit. He was great. Kept me informed with text updates as the progress on the car. Return my calls whenever I called to ask a question He made sure the work was done completely and correctly. The finished product that they did was top notch they used only new parts, never tried to skimp on anything and I totally appreciate that . The body shop looks more like a doctor's office. It's so clean very much unlike any other body shop I've been to the receptionist are great. I have nothing bad to say about euro collision. Thank you Oscar and all the staff at Euro Collision. Great work and I'll recommend you to all those in need of body work.

The whole driver side of my car including the side mirror was damaged by a hit-and-run driver…read more However the experience at Euro collision was great they got my car in on a Saturday for an estimate it was done a couple days ahead of time partially to accommodate the fact that I worked on Friday and was not gonna be able to pick it up that day. The woman on the phone was able to answer all my questions. The gentleman who gave the estimate and then took me to get car when I was done was extremely courteous and friendly. I would highly recommend it despite the fact I was not happy about my car needing to be fixed the experience overall was Great